ITIL Intermediate SO Certification Training in New York | ITIL Course | Updated 2025
Home » Others Courses USA » ITIL Intermediate SO Certification Training in New York

ITIL Intermediate SO Certification Training in New York

Live Instructor LED Online Training

Learn from Certified Experts

  • Hands-On Learning in Ethical Hacking.
  • 12402+ Students Trained & 350+ Recruiting Clients.
  • Delivered by 10+ years of ITIL Intermediate SO Certified Expert .
  • Classes for both freshers and experienced students are available.
  • Best Practice for interview Preparation Techniques in ITIL Intermediate SO.
  • Affordable Fees with Best curriculum Designed by Industrial ITIL Intermediate SO Expert.
  • Lifetime Access for Student’s Portal, Study Materials, Videos & Top MNC Interview Question.
  • Next ITIL Intermediate SO Batch to Begin this week – Enroll Your Name Now!

Job Assistance

1,200+ Enrolled

In collaboration with

65+ Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions
Quality Training With Affordable Fee

⭐ Fees Starts From

INR 38,000
INR 18,500
Get Training Quote for Free

      Our Hiring Partners

      Get Train Our with ITIL Intermediate SO Certification Training in New York

      • Our ITIL Intermediate SO path makes a specialty of foundational information of critical subjects and a hands-on approach.
      • This ITIL V4 certification training will help you understand the standards, languages, exceptional practices, and techniques carried out in the ITIL 4 lifecycle..
      • This ITIL Intermediate SO affords you employer information of the ITIL 4 framework, middle standards, and terminologies of the ITIL issuer lifecycle.
      • By the end of this ITIL Intermediate SO certification, you could understand how ITIL is superior to adopting modern generation and operational techniques similar to the important standards in an issuer manipulate framework.
      • The Information Technology Infrastructure Library (ITIL) framework is the most significantly ordinary framework for IT Service Management in the world.
      • ITIL Intermediate SO all organizations, irrespective of their employer or industrial employer sector, to provide their IT services with the usage of the most inexperienced and less expensive techniques.
      • At ACTE Training, we help students in acquiring vital credentials. In addition, for every path that we provide, we issue certificates of completion.
      • START YOUR CAREER WITH ITIL Intermediate SO CERTIFICATION COURSE THAT GETS YOU A JOB OF UPTO 8 TO 17 LACS IN JUST 80 DAYS!

      Your IT Career Starts Here

      550+ Students Placed Every Month!

      Get inspired by their progress in the Career Growth Report.

      Other Categories Placements
      • Non-IT to IT (Career Transition) 2371+
      • Diploma Candidates3001+
      • Non-Engineering Students (Arts & Science)3419+
      • Engineering Students3571+
      • CTC Greater than 5 LPA4542+
      • Academic Percentage Less than 60%5583+
      • Career Break / Gap Students2588+
      Top Placement Record

      Upcoming Batches For Classroom and Online

      Weekdays
      08 - Dec - 2025
      08:00 AM & 10:00 AM
      Weekdays
      10 - Dec - 2025
      08:00 AM & 10:00 AM
      Weekends
      13 - Dec - 2025
      (10:00 AM - 01:30 PM)
      Weekends
      14 - Dec - 2025
      (09:00 AM - 02:00 PM)
      Can't find a batch you were looking for?
      INR 18,500
      INR 38,000

      OFF Expires in

      BOOK A FREE DEMO CLASS

      What’s included ?

      Convenient learning format

      📊 Free Aptitude and Technical Skills Training

      • Learn basic maths and logical thinking to solve problems easily.
      • Understand simple coding and technical concepts step by step.
      • Get ready for exams and interviews with regular practice.
      Dedicated career services

      🛠️ Hands-On Projects

      • Work on real-time projects to apply what you learn.
      • Build mini apps and tools daily to enhance your coding skills.
      • Gain practical experience just like in real jobs.
      Learn from the best

      🧠 AI Powered Self Interview Practice Portal

      • Practice interview questions with instant AI feedback.
      • Improve your answers by speaking and reviewing them.
      • Build confidence with real-time mock interview sessions.
      Learn from the best

      🎯 Interview Preparation For Freshers

      • Practice company-based interview questions.
      • Take online assessment tests to crack interviews
      • Practice confidently with real-world interview and project-based questions.
      Learn from the best

      🧪 LMS Online Learning Platform

      • Explore expert trainer videos and documents to boost your learning.
      • Study anytime with on-demand videos and detailed documents.
      • Quickly find topics with organized learning materials.

      Curriculum

      Syllabus of ITIL Intermediate SO Certification Course in New York
      Module 1: Service Operation Practices
      • Purpose and Objectives of Service Operation
      • Scope of Service Operation
      • Context of Service Operation in the Service Lifecycle
      • Business Value of Service Operation
      • Fundamentals
      Module 2 : Service Operation Principles
      • Achieving Balance in Service Operation
      • Providing Good Service
      • Operations Staff Involvement in Other Lifecycle Stages
      • Operational Health
      • Communication
      • Documentation
      • Service Operation Inputs and Outputs
      Module 3: Event Management Process
      • Purpose, Objectives, and Scope
      • Business Value
      • Policies, Principles, and Basic Concepts
      • Process Activities, Methods, and Techniques
      • Triggers, Inputs, and Outputs
      • CSFs and KPIs
      • Challenges and Risks
      Module 4 : Incident Management Process
      • Purpose, Objectives, and Scope
      • Business Value
      • Policies, Principles, and Basic Concepts
      • Process Activities, Methods, and Techniques
      • Triggers, Inputs, and Outputs
      • CSFs and KPIs
      • Challenges and Risks
      Module 5 : Problem Management Process
      • Purpose, Objectives, and Scope
      • Business Value
      • Policies, Principles, and Basic Concepts
      • Process Activities, Methods, and Techniques
      • Triggers, Inputs and Outputs
      • CSFs and KPIs
      • Challenges and Risks
      Module 6 : Request Fulfillment Process
      • Purpose, Objectives, and Scope
      • Business Value
      • Policies, Principles, and Basic Concepts
      • Process Activities, Methods, and Techniques
      • Triggers, Inputs, and Outputs
      • CSFs and KPIs
      • Challenges and Risks
      Module 7: Access Management Process
      • Purpose, Objectives, and Scope
      • Business Value
      • Policies, Principles, and Basic Concepts
      • Process Activities, Methods, and Techniques
      • Triggers, Inputs, and Outputs
      • CSFs and KPIs
      • Challenges and Risks
      Module 8 : Common Service Operation Activities
      • Monitoring and Control
      • IT Operations
      • Server and Mainframe Management and Support
      • Network Management
      • Storage and Archive
      • Database Administration
      • Directory Services Management
      • Desktop and Mobile Device Support
      • Middleware Management
      • Internet/Web Management
      • Facilities and Data Center Management
      • Operational Activities of Processes in Other Lifecycle Stages
      • Improvement of Operational Activities
      Module 9 : Service Desk Function
      • Role, Objectives, and Organizational Structures
      • Service Desk Staffing and Environmental Considerations
      • Key Considerations for Outsourcing the Service Desk
      • Key Roles Supporting the Service Desk
      Module 10 : Technical Management Function
      • Role, Objectives, and Activities
      • Relationship Between Technical Design and Technical Maintenance and Support
      • Metrics to Measure Technical Management
      • Key Technical Management Documentation
      • Roles Supporting Technical Management
      Module 11 : IT Operations Management Function
      • Role, Objectives, and Activities
      • Metrics to Measure IT Operations Management
      • Key IT Operations Management Documentation
      • Roles Support IT Operations Management
      Module 12 : Applications Management Function
      • Role, Objectives, and Activities
      • Principles of Application Management
      • Application Management Lifecycle
      • Metrics to Measure Applications Management
      • Key Applications Management Documentation
      • Roles Supporting Applications Management
      Module 13 : Service Operation Organizational Structures
      • Different Approaches to Organizing Functions
      • Advantages and Disadvantages of Each Organization
      Module 14 : Technology and Implementation Considerations
      • Generic Technology Considerations
      • Event Management Technologies
      • Incident Management Technologies
      • Problem Management Technologies
      • Request Fulfillment Technologies
      • Access Management Technologies
      • Service Desk Technologies
      • Service Operation and Project Management
      • Assessing and Managing Risk in Service Operation
      • Operational Staff Involvement in Service Design and Service Transition
      • Planning and Implementing Service Management Technologies
      • Challenges of Service Operation
      • CSFs of Service Operation
      • Risks of Service Operation
      Show More
      Show Less
       

      Course Objectives

        After you've completed the ITIL Service Transition Certification Training, you should be able to:
      • Understand service transition and the concepts that underpin it.
      • Interpret and analyze service transition concepts as well as best practices for a successful service transfer.
      • ITIL procedures' supervisory and management components must be understood.
      • Understand the actions of high-level stakeholders and manage communication.
      • Understand the structure of the organization, as well as the roles and responsibilities associated with service transfer.
      • Recognize and appreciate the technical aspects of service transformation.
        Your ITIL certification could be a significant asset to your resume. The ITIL Intermediate SO credential demonstrates to a potential leader that the person who holds it has gone to the trouble of confirming their level of understanding of ITIL and IT service management (ITSM). The shared structure and methodology of ITIL have piqued the interest of a wide range of businesses. ITIL assists you in achieving your financial or career objectives while also providing statistics on IT infrastructure. 'There is a high demand on the market for ITIL positions with smart packages.
        ITIL is a powerful business management technology that has proven to be extremely beneficial to a wide range of businesses. As a result, there are more opportunities for people who have completed ITIL training. You will be elected to a number of positions, including:
      • ITIL Manager, Problem Manager, and Process Consultant
      • ITIL specialist
      • ITIL Consultant
        The ITIL model is in high demand right now, and almost every IT organization employs it. It's a well-known framework created by a variety of businesses. A growing number of businesses and industries are anticipating the ITIL framework and have begun to implement ITIL practices. ITIL Intermediate SO-certified professionals are in high demand in the job market.
        ITIL practitioners are responsible for the following roles and responsibilities:
      • Accountability for the entire IT lifecycle
      • Create strategies, policies, and guidelines.
      • Ascertain that the services provided are of the highest possible quality.
      • Keep track of key performance indicators.
      • Make certain that services continue to improve.
        The 'ITIL Intermediate SO' course requires no prior knowledge, making it suitable for professionals who are just starting out in ITSM. However, in order to complete ITIL Intermediate, one must first be certified in ITIL Intermediate SO. Furthermore, a minimum of 17 credits in expertise is required for ITIL MALC and ITIL specialists.
        Our ITIL Intermediate SO programme is designed to teach you everything you need to know to be an effective ITSM practitioner. You can gain practical experience by studying the ITSM principles listed below:
      • Participate in the restructuring of structures.
      • Come up with a price together.
      • Maintain the sharpness of your skills.
      • Regularly improve the quality of your service.
      • All issues, dangers, and occurrences must be managed.
      • Service interruptions should be kept to a minimum.

      What is the average salary for someone with an ITIL Intermediate SO Certification?

        An ITIL Intermediate SO certification holder can expect to earn up to Rs. 11,28,302 per year on average. As credential holders gain more experience with the ITIL framework, this category will only grow in importance.

      Mention the advantages of taking an ITIL Intermediate SO Online Training?

        The training is intended for project managers, aspiring project managers, and anyone else involved in project management. It also applies to other key stakeholders involved in project design, development, and delivery, including:
      • It prepares professionals to deal with outages and failures of services.
      • Complete resource utilization makes a person's method mechanically more cost-effective.
      • It improves service performance and customer satisfaction.
      • It makes the environment more adaptable to business changes, as well as more versatile, flexible, and scalable.
      • External changes are safeguarded by improved IT services and business processes.

      Who should take this ITIL Intermediate SO course in New York?

        After you've mastered PMP, you'll be able to concentrate on the following certifications:
      • IT specialists
      • Managers of businesses
      • Homeowners using the business method
      • Managers of projects
      • Managers of ITSM
      • IT professionals who work in digital

      What will I be expected to do once I have completed the ITIL Intermediate SO Certification?

        Our ITIL Intermediate SO certification program is designed to help you launch a successful ITSM career by teaching you the fundamentals of the ITIL framework. By the end of the course, you should be able to: design products and services, as well as collaborate on pricing with stakeholders and customers. Use the ITIL framework's guiding principles to validate the business pricing Master and the fundamental ideas of DevOps, Agile, and Lean to deliver structural goals.

      What are the priorities of the ITIL Online course?

      • Identify opportunities to apply IT best practices using the ITIL framework.
      • ITIL is made up of four terms and ideas that are used by various IT groups.
      • Pricing system for services
      • The operations that comprise the service pricing chain, as well as their interdependence.
      • Service management now has four new dimensions.
      • Recognize the importance of information technology services and business integration.
      • The advantages of continuous improvement.
      Show More

      Overview of ITIL Intermediate SO Certification Training in New York

      We also provide ITIL Intermediate SO Intermediate RCV Development classroom training and ITIL Intermediate SO Online Training. At a cheap cost and with 100% placement support, ACTE Training can give the most effective ITIL Intermediate SO Intermediate ITIL Intermediate SO Course. Students and professionals may take ITIL Intermediate SO Training, as well as corporations can take ITIL Intermediate SO Training. Our ITIL Intermediate SO Training professionals have more than 12 years of industry expertise.

      The ITIL Intermediate SO certification will help professionals involved in the administration of IT service operations. The topics covered in this SO training course are IT governance, risks, budgets, and strategic assets. As you study for the ITIL SO test, you'll get experience with service operations during the planning, design, and transition stages.

      Show More
      Need customized curriculum?

      Hands-on Real-Time Intermediate SO Training Projects

      Project 1
      Improving Initiatives

      This project provides a smart skill to help you identify the potential to improve the initiatives.

      Project 2
      Transition Management

      It aims to accelerate sustainability transitions through a participatory process of visioning and experimenting.

      Project 3
      Service Operation

      Service Operation aims at ensuring that IT services are delivered effectively and with efficiency.

      Project 4
      Service Catalog

      It is working on a project to catalog all of the services provided to the public by local authorities.

      Our Top Hiring Partner for Placements

        ACTE Offers placement opportunities as add-on to every student / professional who completed our classroom or Online ITIL Intermediate SO Certification Training in New York. Some of our Students are working in these companies listed below.
      • We have a dedicated placement guide team that works with students to discover the greatest fit for them.
      • We have separate placement student sites where you can discover all of the interview schedules and other information that we will email to you.
      • We have ties to large Indian companies that may be able to help trainees. Students will get the option to work for HCL, Wipro, Dell, Accenture, Google, CTS, TCS, and IBM, among others.
      • Students will be taught by ACTE utilizing a one-of-a-kind student portal that will be established and made available to them. Throughout the Section
      • Once students have finished 50% of the Course Training course curriculum, we will set up interview calls for them and prepare them for face-to-face engagement with prospective MNCs.
      • Placement instructors help students restart attempts to compensate for the industry's current flaws.

      Get Certified By ITIL Intermediate SO & Industry Recognized ACTE Certificate

      Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees. Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

      Complete Your Course

      a downloadable Certificate in PDF format, immediately available to you when you complete your Course

      Get Certified

      a physical version of your officially branded and security-marked Certificate.

      Get Certified

      About Experienced ITIL Intermediate Trainer

      • ACTE ITIL Intermediate Training lecturers are business experts and caring individuals who have created cardiovascular fitness programs to ensure that students receive the greatest possible instruction.
      • Certification Trainers teach the basics of employer evaluation after reading the Guide.
      • Our hands-on training method will equip you with industry-relevant skills, allowing you to contribute to the growth of a career in an ever-expanding sector.
      • Our ITIL Intermediate Certification Experts is qualified professionals and trained experts that have hands-on experience with ITIL Intermediate Certification efforts.
      • In the field of coding programs, ACTE Training has over 11 years of experience.
      • Our Training Trainers are well-known specialists that work for huge international corporations and have 7+ years of experience in their fields.
      • Because all Trainers are also Training space operators, they have some maintenance resources at their disposal that they might employ to achieve particular objectives during Training sessions.
      • To mention a few, our academics have worked at Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, and HCL Technologies.
      • Trainers use the worker Referral Hiring technique to assist people in obtaining a job in a variety of settings.

      Authorized Partners

      ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .
      Get Training Quote for Free

            Career Support

            Placement Assistance

            Exclusive access to ACTE Job portal

            Mock Interview Preparation

            1 on 1 Career Mentoring Sessions

            Career Oriented Sessions

            Resume & LinkedIn Profile Building

            We Offer High-Quality Training at The Lowest Prices.

            Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

            What Makes ACTE Training Different?

            Feature

            ACTE Technologies

            Other Institutes

            Affordable Fees

            Competitive Pricing With Flexible Payment Options.

            Higher Fees With Limited Payment Options.

            Industry Experts

            Well Experienced Trainer From a Relevant Field With Practical Training

            Theoretical Class With Limited Practical

            Updated Syllabus

            Updated and Industry-relevant Course Curriculum With Hands-on Learning.

            Outdated Curriculum With Limited Practical Training.

            Hands-on projects

            Real-world Projects With Live Case Studies and Collaboration With Companies.

            Basic Projects With Limited Real-world Application.

            Certification

            Industry-recognized Certifications With Global Validity.

            Basic Certifications With Limited Recognition.

            Placement Support

            Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

            Basic Placement Support

            Industry Partnerships

            Strong Ties With Top Tech Companies for Internships and Placements

            No Partnerships, Limited Opportunities

            Batch Size

            Small Batch Sizes for Personalized Attention.

            Large Batch Sizes With Limited Individual Focus.

            LMS Features

            Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

            No LMS Features or Perks.

            Training Support

            Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

            Limited Mentor Support and No After-hours Assistance.

            ITIL Intermediate SO Course FAQs

            Looking for better Discount Price?

            Call now: +91-7669 100 251 and know the exciting offers available for you!
            • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
            • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
            • More than 3500+ students placed in last year in India & Globally
            • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
            • 85% percent placement record
            • Our Placement Cell support you till you get placed in better MNC
            • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
            ACTE
              • Gives
            Certificate
              • For Completing A Course
            • Certification is Accredited by all major Global Companies
            • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS .
            • The entire ITIL Intermediate SO training has been built around Real Time Implementation
            • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
            • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
            All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
            No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
            We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

            Why Should I Learn ITIL Intermediate SO Course At ACTE?

            • ITIL Intermediate SO Course in ACTE is designed & conducted by ITIL Intermediate SO experts with 10+ years of experience in the ITIL Intermediate SO domain
            • Only institution in India with the right blend of theory & practical sessions
            • In-depth Course coverage for 60+ Hours
            • More than 50,000+ students trust ACTE
            • Affordable fees keeping students and IT working professionals in mind
            • Course timings designed to suit working professionals and students
            • Interview tips and training
            • Resume building support
            • Real-time projects and case studies
            Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
            You will receive ACTE globally recognized course completion certification Along with project experience, job support, and lifetime resources.
            We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
            We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each ITIL Intermediate SO batch to 5 or 6 members
            Our courseware is designed to give a hands-on approach to the students in ITIL Intermediate SO . The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
            You can contact our support number at +91 76691 00251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
            Show More
            Acte Technologies WhatsApp