Certified Agile Service Manager (CASM) Certification Course | Online Training | Updated 2025
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Certified Agile Service Manager Online Training

Ranked #1 as the Leading Provider of Agile Service Manager Online Training

The Agile Service Online Training provides an extensive understanding of Agile principles in the context of service management. It is designed to make it easier to deliver IT services with the help of agile methodologies.

The Best agile coaching certification online with Placement Assistance, you’ll gain expert-led instruction, hands-on training, and access to exciting career opportunities. Our program prepares you to become proficient in adopting Agile practices for IT service management, equipping you for roles in service management.

  • Open doors to job opportunities with leading multinational companies.
  • Perfect for those looking to understand Agile principles and their application.
  • Our trainers bring over 10 years of real-world experience in Agile service management.
  • Please become part of a community of professionals advanced their careers our training.
  • Receive in-depth training on Agile service management best practices at competitive prices.
  • Participate in practical workshops designed to enhance your Agile service management skills.

Job Assistance

1,200+ Enrolled

In collaboration with

80 Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions
Quality Training With Affordable Fee

⭐ Fees Starts From

INR 38,000
INR 18,500
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      Get the Impactful Certified Agile Service Manager Online Training

      • Our Certified Agile Service Manager Training aims to provide high-quality instruction that combines fundamental knowledge of core concepts with a hands-on approach.
      • Exposure to current industry use-cases and scenarios will assist learners in scaling up their skills and performing real-time projects using best practices.
      • Integrating Agile with ITSM processes and policies allows for faster product rollouts while maintaining high quality, reducing risk, and increasing efficiency.
      • Agile Service Management promotes collaboration between development and operations, resulting in improved workflow and a shorter time to value.
      • The Certified Agile Service Manager certification validates the holder's skills in implementing Agile Service Management and assisting IT in making a production run more smoothly, satisfying customer requirements, and improving collaboration.
      • ACTE courses taught by certified instructors will assist you in obtaining the certification by following a structured curriculum that corresponds to the objectives covered by the DevOps Institute in the exam.
      • START YOUR CAREER WITH Certified Agile Service Manager CERTIFICATION COURSE THAT GETS YOU A JOB OF UPTO 8 TO 17 LACS IN JUST 80 DAYS!

      Your IT Career Starts Here

      550+ Students Placed Every Month!

      Get inspired by their progress in the Career Growth Report.

      Other Categories Placements
      • Non-IT to IT (Career Transition) 2371+
      • Diploma Candidates3001+
      • Non-Engineering Students (Arts & Science)3419+
      • Engineering Students3571+
      • CTC Greater than 5 LPA4542+
      • Academic Percentage Less than 60%5583+
      • Career Break / Gap Students2588+
      Top Placement Record

      Upcoming Batches For Classroom and Online

      Weekdays
      03 - Nov - 2025
      08:00 AM & 10:00 AM
      Weekdays
      05 - Nov - 2025
      08:00 AM & 10:00 AM
      Weekends
      08 - Nov - 2025
      (10:00 AM - 01:30 PM)
      Weekends
      09 - Nov - 2025
      (09:00 AM - 02:00 PM)
      Can't find a batch you were looking for?
      INR ₹14000
      INR ₹18000

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      What’s included ?

      Convenient learning format

      📊 Free Aptitude and Technical Skills Training

      • Learn basic maths and logical thinking to solve problems easily.
      • Understand simple coding and technical concepts step by step.
      • Get ready for exams and interviews with regular practice.
      Dedicated career services

      🛠️ Hands-On Projects

      • Work on real-time projects to apply what you learn.
      • Build mini apps and tools daily to enhance your coding skills.
      • Gain practical experience just like in real jobs.
      Learn from the best

      🧠 AI Powered Self Interview Practice Portal

      • Practice interview questions with instant AI feedback.
      • Improve your answers by speaking and reviewing them.
      • Build confidence with real-time mock interview sessions.
      Learn from the best

      🎯 Interview Preparation For Freshers

      • Practice company-based interview questions.
      • Take online assessment tests to crack interviews
      • Practice confidently with real-world interview and project-based questions.
      Learn from the best

      🧪 LMS Online Learning Platform

      • Explore expert trainer videos and documents to boost your learning.
      • Study anytime with on-demand videos and detailed documents.
      • Quickly find topics with organized learning materials.

      Curriculum

      Syllabus of Certified Agile Service Manager Online Training
      The Software Installation Module 1: Why Agile?
      • The IT challenge today
      Module 2: What does it mean to "be agile"?
      • Why is Agile?
      • The Agile Manifesto
      • Agile principles
      • What does it take to "be agile"?
      • Exercise: Reviewing Agile values
      Module 3: Agile practices
      • Scrum
      • Kanban
      • Lean
      • DevOps
      • Continuous Integration
      • Continuous Delivery
      • Exercise: Leveraging multiple frameworks
      Module 4: What is Agile Service Management (Agile SM)?
      • Definition and value
      • Two aspects of Agile SM
      • Agile Process Design
      • Agile Process Improvement
      Module 5: Process design basics
      • The elements of a process
      • The 10 steps of process design
      Module 6: An Agile approach to process design
      • Characteristics of an Agile Process
      • How much is "just enough"?
      • Minimum Viable Product
      Module 7: Scrum Basics
      • Scrum pillars, values, and components
      • Important terms
      Module 8: Scrum Roles
      • Product owner
      • ScrumMaster
      • Team
      Module 9: Scrum artifacts
      • Product Backlog
      • Creating user stories
      • Increment
      • Product backlog refinement
      • Sprint Backlog
      • Burndown chart
      Module 10: Agile Service Management artifacts
      • Process Backlog
      • User stories and ITSM processes
      • Process increment
      • Sprint Backlog (Agile SM context)
      • Burndown chart (Agile SM context)
      • Exercise: Writing a meaningful user story
      Module 11: Scrum Events
      • Timeboxes
      • Release planning meeting
      • Sprint planning meeting
      • Daily Scrum
      • Sprint Review
      • Sprint Retrospective
      • Definition of Done
      Module 12: Agile Service Management Events
      • Process planning meeting
      • Sprint planning meeting
      • Strategic and process activity sprints
      • The Definition of Done for process sprints
      • Daily Scrum (Agile SM context)
      • Sprint Retrospective (Agile SM context)
      Module 13: Agile Process Improvement
      • Agile Process Improvement audits
      • The Process Backlog as a CSI Register
      • CSI Sprints and Plan-Do-Check-Act
      • Exercise: Assessing process agility
      Module 14: Agile Service Management technologies Module 15: Aligning Agile SM and Agile software development Module 16: Getting started with Agile Service Management
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      Course Objectives

      • The study of methods for recording, storing, and analyzing data to provide useful information is known as data science.
      • The goal of Certified Agile Service Manager is to collect data and gain knowledge from any type of structured or unstructured data.
      • It is worthwhile to learn about big data.
      The Agile Certification preparation (Agile Essentials confirmation) is a profoundly intuitive and profoundly experiential 21-hour program that focuses on the perspective, jobs, and obligations of a savvy mentor. Instructing and guiding groups and partners through various stages of development. Using an agile coach allows everyone to focus on their core objectives, learn quickly, and achieve a minimum viable product within a short period.
      • Agile existed long before massive data, and data examiner responsibilities are clearly defined.
      • Data Agile does not necessitate advanced coding abilities; however, they should be familiar with examination apparatuses, data perception programming, and data the board programming.
      • The response is unequivocal: there are a few open-source tools available that don't require programming skills and can be quickly used by massive data experts to break down and inspect data.
      • Find ways to achieve the best results at the group, venture, and program levels.
      • A deep dive into the ideal characteristics of an Agile mentor to assist, guide, mentor, educate, tutor, and work with change.
      • Learn how to create an Agile Essentials with a focus on "being coordinated" as a foundation for success in doing lithe.
      • Facilitation by a group.
      • Dispute resolution.
      • Facilitation of large groups.
      • Management of risks.
      • Solving problems.
      • Management of Change.
      • Monitoring of performance.
      Our course content is intended to give students a thorough understanding of Agile Essentials Master. The course includes hypothetical courses that demonstrate the fundamentals of each module, which are followed by focused energy reasonable meetings that address the business' most recent concerns and requests, which will necessitate the understudies' time and responsibility.
      • To obtain an ICAgile certification, take an ICAgile-accredited class and demonstrate your knowledge, abilities, and agile mindset.
      • To become certified, ICAgile does not administer or require a specific exam.
      • Our goal is for students to understand how to be agile while performing agile.
      • This capability is more difficult to acquire than the others listed above; it takes longer; it is more expensive, and it is obtained through participation in a course as well as verifiable experience working in Agile Project Teams and an assessment that tests your insight.

      What is the Certified Agile Service Manager Certification Journey, and why has PMI released it?

      The new Agile Essentials Certification Journey is a collection of agile-focused certifications, instructor-led and on-demand training sessions from Disciplined Agile, as well as information and community resources, aimed at practitioners looking to specialize and differentiate their skills.These offerings allow current and aspiring agile practitioners to choose the optimal group of knowledge and verification options to help someone to develop their learning, partake more successfully in agile projects, organizational practices, tailor processes to maximize team performance, and team manager at the enterprise level.

      Could you please list the Learning Objectives for Certified Agile Service Manager?

      • Appreciate the concepts of the Agile Manifesto and the adaptive model to software development.
      • Recognize the various roles that exist on an agile team.
      • Discover how to contribute as a representative of a team effort.
      • Use testing procedures to ensure that the acceptance requirements are met.
      • Recognize the importance of good agility reviews as well as how to use the review to contribute to ongoing process improvement.

      What exactly is the Certified Agile Service Manager Training all about?

      • Dynamic market conditions necessitate the development of products that are adaptable to these changes.
      • Agile is an excellent method for trying to assist developments in adjusting to different needs and accomplishing goals.
      • The same set of vocabulary and language can be used by all Agile-trained team members.

      Is the Certified Agile Service Manager available online/virtually?

      Yes, because this subject necessitates extensive classroom instruction, we offer online/virtual classes for it.

      Who is the intended audience for the Certified Agile Service Manager Certification?

      The Certified Agile Service Manager training and certification program is intended for anyone involved in an agile project who wants to learn how to work in an agile environment.This category includes Project Managers, Quality Managers, Software Development Managers, Business Analysts, Developers, Testers, IT Directors, and Management Consultants.
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      Overview of Certified Agile Service Manager Online Training

      This course introduces Agile Service Management, which is the application and integration of agile thinking into service management procedures and process design initiatives. Agile thinking increases IT productivity and allows IT to continue to provide value in the face of changing demand. Agile Service Manager certification is essentially a crash course in Agile Service Management. It teaches you how to use and incorporate agile thinking into service management procedures and process design initiatives. Agile thinking boosts IT's efficacy and efficiency, allowing it to continue to provide value in the face of changing requirements.

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      Need customized curriculum?

      Hands on Real-Time Agile Service Projects

      Project 1
      Intelligently Plan and Run Projects

      Reinforcement learning would be used to analyze historical and real-time workload and compute data in Intelligently Plan and Run automation.

      Project 2
      Budget Control Project
      Budgetary control is the process of preparing budgets for future periods and comparing budgeted performance to actual performance.

      Our Top Hiring Partner for Placements

        ACTE offers placement opportunities as an add-on to every student / professional who completed our classroom or Online Certified Agile Service Manager Online Training. Some of our students are working in these companies listed below.
      • The ACTE Certified Agile Service Manager Training Regimen keeps studio students whose certification is expanding. In addition, we recall a route closure touch authenticating for the particular path we are going.
      • To encourage you to advance in your profession, the Foundation offers environmental and company-specific specific analyst experiences.
      • Certified Agile Service Manager Placements propels our students to that same forefront of the service sector by placing them in the world's most important multinational corporations (MNCs).
      • For customized years and lists, we give in-depth Certified Agile Service Manager courses are designed views.
      • After completing a section of the Trainee route curriculum, we are allowed to organize conference calls but instead, meet with colleagues in person.
      • Certified Agile Service Manager School mates may use this tool to create enticing resumes for future partners.
      • The Job Example is a group component that helps graduates determine which program best performances their needs.

      Get Certified By Certified Agile Service Manager & Industry Recognized ACTE Certificate

      Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

      Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

      Complete Your Course

      a downloadable Certificate in PDF format, immediately available to you when you complete your Course

      Get Certified

      a physical version of your officially branded and security-marked Certificate.

      Get Certified

      About Experienced Certified Agile Service Manager Trainer

      • ACTE Certified Agile Service Manager Training has over 10 years of background and has worked with well-known MNC companies.
      • Our Trainers assess the Beginners' current skill level and produce intents based on that information.
      • Our University has received several honors, including Best Digital marketing Training, Best Corporate Exercise Program, Best Training Classes for Competitive Exams Entrance (National/Regional), and others.
      • The Professor evaluates the learners' progress and advises them on locations where they might improve.
      • ACTE Certified Agile Service Manager Tutors have exceptional organizational skills since they often check several schedules and reliability in every single course.
      • Our Certified Agile Service Manager Instructor may be necessary to assist students ’ learning in gaining the leading specialized issue area throughout the course.
      • Our academics are institutionalized leaders with at least 10 years of experience, and they are always learning and growing as individuals.

      Authorized Partners

      ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

      Get Training Quote for Free

            Career Support

            Placement Assistance

            Exclusive access to ACTE Job portal

            Mock Interview Preparation

            1 on 1 Career Mentoring Sessions

            Career Oriented Sessions

            Resume & LinkedIn Profile Building

            We Offer High-Quality Training at The Lowest Prices.

            Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

            What Makes ACTE Training Different?

            Feature

            ACTE Technologies

            Other Institutes

            Affordable Fees

            Competitive Pricing With Flexible Payment Options.

            Higher Fees With Limited Payment Options.

            Industry Experts

            Well Experienced Trainer From a Relevant Field With Practical Training

            Theoretical Class With Limited Practical

            Updated Syllabus

            Updated and Industry-relevant Course Curriculum With Hands-on Learning.

            Outdated Curriculum With Limited Practical Training.

            Hands-on projects

            Real-world Projects With Live Case Studies and Collaboration With Companies.

            Basic Projects With Limited Real-world Application.

            Certification

            Industry-recognized Certifications With Global Validity.

            Basic Certifications With Limited Recognition.

            Placement Support

            Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

            Basic Placement Support

            Industry Partnerships

            Strong Ties With Top Tech Companies for Internships and Placements

            No Partnerships, Limited Opportunities

            Batch Size

            Small Batch Sizes for Personalized Attention.

            Large Batch Sizes With Limited Individual Focus.

            LMS Features

            Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

            No LMS Features or Perks.

            Training Support

            Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

            Limited Mentor Support and No After-hours Assistance.

            Certified Agile Service Manager Course FAQs

            Looking for better Discount Price?

            Call now: +91-7669 100 251 and know the exciting offers available for you!
            • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
            • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
            • More than 3500+ students placed in last year in India & Globally
            • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
            • 85% percent placement record
            • Our Placement Cell support you till you get placed in better MNC
            • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
              ACTE Gives Certificate For Completing A Course
            • Certification is Accredited by all major Global Companies
            • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS.
            • The entire Certified Agile Service Manager training has been built around Real Time Implementation
            • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
            • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
            All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
            No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
            We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

            Why Should I Learn Certified Agile Service Manager Course At ACTE?

            • Certified Agile Service Manager Course in ACTE is designed & conducted by Certified Agile Service Manager experts with 10+ years of experience in the Certified Agile Service Manager domain
            • Only institution in India with the right blend of theory & practical sessions
            • In-depth Course coverage for 60+ Hours
            • More than 50,000+ students trust ACTE
            • Affordable fees keeping students and IT working professionals in mind
            • Course timings designed to suit working professionals and students
            • Interview tips and training
            • Resume building support
            • Real-time projects and case studies
            Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
            You will receive ACTE globally recognized course completion certification Along with project experience, job support, and lifetime resources.
            We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
            We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each Certified Agile Service Manager batch to 5 or 6 members
            Our courseware is designed to give a hands-on approach to the students in Certified Agile Service Manager . The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
            You can contact our support number at +91 76691 00251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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            Job Opportunities in Agile

            More Than 35% Prefer Agile for Software Development. Agile Is One of the Most Popular and In-Demand Technologies in the Software Development World..

            You can Work as a
            Agile Project Manager Scrum Master Agile Coach Product Owner Agile Business Analyst Agile Program Manager Agile Transformation Lead
            Upcoming In-Demand Jobs
            Agile Program Coordinator Agile Portfolio Manager Agile Product Manager Agile Delivery Manager Agile Quality Assurance (QA) Specialist
            Salary In Agile

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