ITIL Intermediate SO Online Training | Certification Course
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ITIL Intermediate SO Certification Training

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Live Instructor LED Online Training

Learn from Certified Experts

  • Classes for Both Beginners and Advanced Students.
  • ITIL Intermediate SO Allows you to Learn by Doing.
  • ITIL Intermediate SO Offers the Best Interview Preparation Training.
  • The Student Portal, Study Material, videos, and Top MNC Interview Questions are Recorded.
  • At an Affordable Price, a well Prepared Curriculum.
  • Read by a ITIL Intermediate SO Certified Expert with more than 12 years.
  • 11392+ Trained students, 370+ Recruited Customers.
  • Next ITIL Intermediate SO Batch to Begin this week – Enroll Your Name Now!

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Upcoming Batches

29- May - 2023

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

31- May - 2023

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

03- Jun - 2023

Weekend Regular

(10:00 AM - 01:30 PM)

(Class 3hr - 3:30Hrs) / Per Session

03- Jun - 2023

Weekend Fasttrack

(09:00 AM - 02:00 PM)

(Class 4:30Hr - 5:00Hrs) / Per Session

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Learn at Home with ACTE

Online Courses by Certified Experts

Get Train Our with ITIL Intermediate SO Certification Training

  • The ITIL intermediate service operation certification course delves into the IT services, strategic assets, risks, difficulties, and budgetary constraints that exist in an ITSM context. It enables IT teams and businesses to maintain and preserve the credibility of their service offerings. The Service Operations course is intended to guarantee that businesses provide adequate resources for users.
  • ACTE ITIL Service Operations training adds value by deploying experienced experts and real-world scenarios for better learning.
  • The ITIL So certification training program is designed to provide students with an in-depth understanding of provisioning, supporting, and delivering IT services in accordance with the most recent principles. It is a popular module of the ITSM framework and earns 3 ITIL credits, which may be applied toward the 17 credits necessary for ITIL Expert Certification.
  • The demand for trained specialists in the ITIL SO module is increasing in the broader IT sector. Professional certification can lead to jobs like service delivery manager, incident manager, service engineer, and quality consultant, among other things.
  • ITIL certified individuals are in high demand right now, and they can fill a variety of positions such as incident manager, quality consultant, delivery manager, service engineer, and so on. Individuals who have completed ITIL intermediate SO certification training may expect to earn more money than those who have not completed ITIL certification.
  • One of the five ITIL Service Lifecycle stream courses is ITIL Service Operation. The principles, procedures, operational activities, and functions that enable companies and individuals to successfully manage how their goods and services perform are covered in this course.
  • Concepts: Introduction to Schema, Changing Datatypes Of Elements In Schema, Validating Maps (Schema), Debugging & Exceptions, Flat Files, Power shell Scripting.
  • Classroom Batch Training
  • One To One Training
  • Online Training
  • Customized Training
  • Enroll Now

This is How ACTE Students Prepare for Better Jobs



Course Objectives

  • Understanding ITIL Framework and Processes. The ITIL system and cycles were planned as a bunch of best practices for IT administration the executives.
  • Arrangement with Global ITSM Standards.
  • Confirmed Professionals Are Desirable Employees.

On fulfillment of this studio and effective endeavor of the assessment, up-and-comers will become capable in:

  • Administration activity.
  • Administration activity standards.
  • Administration activity measures.
  • Normal help activity exercises.
  • Coordinating for administration activity: capacities.
  • Innovation contemplations.
  • Execution of administration activity.
  • Difficulties, basic achievement factors, and chances.
  • Toward the finish of this course, you will actually want to see how to put Load on Web applications and ITIL Master.
  • You will find out about every one of the elements accessible in the Jmeter apparatus to compose load experiments.
  • Will acquire information on checking the application Performance with the given burden.
  • Administration chiefs, tasks supervisors, and help work area administrators are liable for executing and further developing assistance activities.
  • IT experts who are working inside or going to work in a Service Operations climate like IT engineers, IT organizers, IT specialists, IT review administrators, IT security supervisors.
  • Those looking to acquire the ITIL Expert Certification or higher ITIL®certifications for which this is essential.
  • The Pre-essentials to achieving the Intermediate Certification are given beneath.
  • Up-and-comers are needed to currently possess and transfer the accompanying under their profile on the Peoplecert site.
  • ITIL Foundation Certificate (adaptation doesn't make any difference).
  • Course Completion Certificate for ITIL®Intermediate Service Operation Training.

ITIL Intermediate SO is basic for the accomplishment of associations being a huge stage in the testing life cycle. It helps one with knowing the acts of employments under load conditions. A high-performing application lets the end customer complete a pre-portrayed assignment immediately or is troubling. The course is a blend of theoretical thoughts and practical applications. A couple of relevant examinations give individuals significant information on ITIL Intermediate SO and its congruity in a live environment. The course uses Loadrunner and JMeter as ITIL Intermediate SO instruments.

In this ITIL Intermediate SO Online Training, you will get aptitude with a grouping of focuses,

  • Organized the person subject to orchestrating
  • Adding trades, comments, rendezvous
  • Make various exercises in a Vuser script
  • Distinguish perceptible signs to check for during load testing
  • Recognize b/n open relationship strategies

Can I get placement assistance after ITIL Intermediate SO online training completion?

ACTE is an Online open stage planned for Job Seekers and Career Candidates. Welcome to our overall stage for a breathtaking future. ACTE has got tie-ups with various particular associations. Our establishment is allowable for everyone autonomous mature enough, region, space of interest, ability, etc To differentiate and various relationship of various verticals just as the opposite way around.

What about the profiles I will fill in as an ITIL Intermediate SO?

By making a pass at this ITIL Intermediate SO Training, you can transform into:

  • Programming Performance Tester
  • ITIL Intermediate SO Engineer
  • Information base Test Engineer
  • Performance Test Manager
  • Performance Test Analyst

Will I get sufficient practical knowledge through ITIL Intermediate SO Certification?

ITIL Intermediate SO online Training places to pass on quality Training that covers solid significant data on focus thoughts with a sensible strategy. Such receptiveness to the current business use-cases and circumstances will help understudies with expanding their capacities and perform steady endeavors with the recommended strategies.

How about career growth through ITIL Intermediate SO technology?

  • Organizations like Accenture, IBM, Barclays, Cognizant, and Infosys are searching for Performance Testers for their customers across all areas.
  • All top programming items are based on a presentation testing technique to guarantee their toughness and dependability.

List down the modules included in ITIL Intermediate SO Training?

The ITIL (Information Technology Infrastructure Library) is a system intended to normalize the choice, arranging, conveyance, support, and by and large lifecycle of IT (data innovation) administrations inside a business.

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Overview of ITIL Intermediate SO Certification Training

Our ITIL Intermediate SO Online Training is well-prepared with lab facilities and excellent infrastructure to provide you with real-time training experience. ITIL Intermediate SO certification will help professionals involved in the administration of IT service operations. IT governance, risks, budgets, and strategic assets are all covered in our ITIL Intermediate SO training course. As you study for the ITIL SO test, you will develop service operation experience during the strategy, design, and transition stages. The worldwide IT market is experiencing a surge in demand for certified experts in the ITIL SO module. Professional certification can open doors to positions such as service delivery manager, incident manager, service engineer, and quality consultant.

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Key Features

ACTE offers ITIL Intermediate SO Training in more than 27+ branches with expert trainers. Here are the key features,

  • 40 Hours Course Duration
  • 100% Job Oriented Training
  • Industry Expert Faculties
  • Free Demo Class Available
  • Completed 500+ Batches
  • Certification Guidance

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS and National Institute of Education (nie) Singapore.


Syllabus of ITIL Intermediate SO Certification Training

Module 1: Introduction to Service Operation

  • The purpose, objectives and scope of service operation
  • The value to the business
  • The context of service operation in the ITIL® Service lifecycle The fundamental aspects of service operation and the ability to define them

Module 2: Service Operation Principles

  • The basic conflict between maintaining the status quo and adapting to changes in business needs
  • Understanding operational health
  • Need for good documentation
  • Need for good communication including communication strategy
  • Service Operations input and output

Module 3: Service Operation Processes

  • The main processes of Service Operation will be extensively covered, highlighting their operational and interactions between these processes.
  • Service Operations include 4 main processes which are Event Management, Incident Management, Request Fulfillment and, Access Management.

Module 4: Common Service Operation Activities:

  • Common activities of Service Operation are coordinated for the ongoing management of the technology.
  • Monitoring, Reporting and Control contributes to ongoing management of the services and the technology.
  • How the operational activities of processes covered in other lifecycle stages contribute to service operation.
  • How IT operations staff should look for opportunities to improve the operational activities.

Module 5: Organizing for Service Operation

  • Role, objectives and activities of each of the four functions of service operation: ( Service Desk, Technical Management Function, IT Operations Management, Application Management ).
  • Service operation roles, responsibilities and structure.

Module 6: Technology Considerations:

  • The generic requirement of Technology that support service management.
  • The specific technology required to support the service operations process and functions.

Module 7: Implementation of Service Operation:

  • The roles and responsibilities related to capacity, availability, ITSCM and information security management, how they fit and are used within the service design organization to support PPO

Module 8: Technology and implementation considerations

  • Specific issues relevant to implementing service operation including
  • Managing Change in Service Operation
  • Assessing and Managing Risk
  • Operations Staff involvement in Service Design and Service Transition
  • Planning and implementing service management technologies within a company

Module 9: Challenges, critical success factors and risks

  • The challenges, CSFs and Risk related to Service Operations
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Need customized curriculum?

Best Practising on Live Intermediate SO Projects

Project 1
Improving Initiatives

This project provides a smart skill to help you identify the potential to improve the initiatives.

Project 2
Transition Management

It aims to accelerate sustainability transitions through a participatory process of visioning and experimenting.

Project 3
Service Operation

Service Operation aims at ensuring that IT services are delivered effectively and with efficiency.

Project 4
Service Catalog

It is working on a project to catalog all of the services provided to the public by local authorities.


Our Top Hiring Paretner for Placements

ACTE provides placement possibilities to all professionals who have completed our classroom or online training. Some of our students work for the businesses mentioned below.
  • As a consequence of companies such as HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM, and others, students would be able to work at large MNCs.
  • We teach our students how to deal with job-related challenges. Companies prefer problem-solvers vs those who rely on others to handle workplace issues.
  • A Placement Patron Team assists trainees in identifying suitable career opportunities based on their qualifications.
  • To compensate for any limits in claimant abilities, we will conduct simulated exams and interviews.
  • Our course will provide you with a solid foundation in Java, the most widely used programming language in software development.
  • We will schedule interview calls for students and prepare them for face-to-face engagement with prospective MNCs once they have finished 75% of the ITIL Intermediate SO Training course curriculum.
  • We utilize a resume dynamo to help you create the greatest possible resume to make the best first impression on recruiters.
  • We have sections within large Indian businesses that may be of assistance to trainees.

Get Certified By ITIL Intermediate SO & Industry Recognized ACTE Certificate

Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified


About Experienced ITIL Intermediate SO Certification Trainers

  • Our ITIL Intermediate SO Certification Training Instructors are highly certified experts with at least 7 years of industry experience who work for big international corporations.
  • ACTE ITIL Intermediate SO Certification Trainer work with students to help them become specialists and trainers.
  • ITIL Intermediate SO Certification Training Online Trainers are typically required to show the senior how to carry out the lesson after providing notice to the student.
  • During The Course, our Instructor may be required to aid Learners in grasping the primary expert subject area.
  • Our Mentors have institutional leadership knowledge, but they must also continue to study and grow as Learners.
  • The Trainer assesses the progress of the newcomers and advises them on areas where they may improve.
  • Our skilled professors provide lectures in a more hands-on manner, giving students practical experience.
  • ACTE professors are excellent organizers because they often evaluate several schedules and reliability in each course.
  • Our Trainer's major job is to teach students how to effectively manage a classroom.
  • This includes developing a classroom curriculum and providing online training to instructors from various backgrounds.
  • Our Trainers assess the Beginners' present level of comprehension and design strategies based on that knowledge.

ITIL Intermediate SO Course Reviews

Our ACTE Reviews are listed here. Reviews of our students who completed their training with us and left their reviews in public portals and our primary website of ACTE & Video Reviews.



I underwent ITIL Intermediate SO training in ACTE, Porur. The training session was good. My tutor Mr.Anbu have been outstanding. I liked the sessions taught by him who is an experienced faculty. Each and every topic is explained very clearly. Materials provided by him were useful. He is really good with his training and has the best content with him for the training which is really useful for a fresher like me to learn.

Dinesh Karthik


Good Institute for getting your basics right in any course, Thanks to Prabhu sir for training me for ITIL Intermediate SO has around 10+ years of experience in ITIL Intermediate SO and covers all the real time scenario's in the classes



I have enrolled for ITIL Intermediate SO course in ACTE, Chennai It is a very nice experience. Trainer is very good and talented. All the concepts are thoroughly explained by the time you don't understand. Facilities are good. There is the provision of paying fees in instalment. Hence overall it's nice to choose



It was a great learning experience in ACTE, Banglore. The entire course structure designed for its students, the teaching methodology, as well as placement assistance, is really good. ACTE helped me a lot to get my first job. Had a wonderful opportunity to learn under the guidance of dedicated faculty team headed and gain knowledge in the field of ITIL Intermediate SO . I would recommend ACTE to people who are interested to learn ITIL Intermediate SO .



Very motivational environment. Best way to teach. Really appreciate the efforts they put from there side to increase the knowledge and development of students. Thanks, ACTE

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ITIL Intermediate SO Course FAQs

Looking for better Discount Price?

Call now: +91 93833 99991 and know the exciting offers available for you!

  • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
  • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
  • More than 3500+ students placed in last year in India & Globally
  • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
  • 85% percent placement record
  • Our Placement Cell support you till you get placed in better MNC
  • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
    • Gives
    • For Completing A Course

  • Certification is Accredited by all major Global Companies
  • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS and National Institute of Education (NIE) Singapore
  • The entire ITIL Intermediate SO training has been built around Real Time Implementation
  • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
  • GitHub repository and Showcase to Recruiters in Interviews & Get Placed

All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.

No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.

We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

Why Should I Learn ITIL Intermediate SO Course At ACTE?

  • ITIL Intermediate SO Course in ACTE is designed & conducted by ITIL Intermediate SO experts with 10+ years of experience in the ITIL Intermediate SO domain
  • Only institution in India with the right blend of theory & practical sessions
  • In-depth Course coverage for 60+ Hours
  • More than 50,000+ students trust ACTE
  • Affordable fees keeping students and IT working professionals in mind
  • Course timings designed to suit working professionals and students
  • Interview tips and training
  • Resume building support
  • Real-time projects and case studies

Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.

You will receive ACTE globally recognized course completion certification Along with National Institute of Education (NIE), Singapore.

We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.

We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each ITIL Intermediate SO batch to 5 or 6 members

Our courseware is designed to give a hands-on approach to the students in ITIL Intermediate SO . The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.

You can contact our support number at +91 93800 99996 / Directly can do by's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India

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