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ITIL Managing Professional Masters Program Training Course

Join Our ITIL Managing Professional Masters Program Course As The Best Choice For Your Future.
Gain Industry Experience Through Real-time Projects and Hands-on Practical Sessions.
Get Assistance With Resume Writing, Technical Interviews, And Career Planning.
Advance Your Career With Flexible Schedules, Certification, And Dedicated Placement Support.

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1,200+ Enrolled

Rated #1 Recognized as the No.1 Institute for ITIL Managing Professional Masters Program Training Course

Elevate your career with our ITIL Managing Professional Masters Program Training Course. Led by industry experts, this comprehensive program equips you with in-depth knowledge and hands-on expertise in IT service management, empowering you to implement efficient, scalable, and drive business success.

The ITIL Managing Professional Masters Program Course provides essential skills and practical tools, including ITIL 4 concepts and continual improvement strategies, preparing you for real-world applications and leadership roles. Benefit from personalized guidance, earn your ITIL Managing Professional Masters Program online course and leverage our job placement support to secure career opportunities in this high-demand field.

Our curriculum aligns with industry standards, ensuring you’re fully prepared for job roles.
Join our ITIL Managing Professional Masters Program and take your career to new heights.
Advance expertise with our ITIL Managing Professional Masters Program Certification Training.
Get ITIL Managing Professional Masters Program placement to enhance your career prospects.
Practical exposure through live projects, makes this ideal course to propel your IT career forward.
With 350+ hiring partners and 15,000+ successful alumni, we help you achieve career excellence.

In collaboration with

80+ Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions

Quality Training With Affordable Fee

⭐ Fees Starts From

INR ~~38,000~~

INR 18,500

Download Syllabus

Course 1

ITIL® 4 Strategist: Direct, Plan, and Improve
Course 2

ITIL® 4 Specialist: Drive Stakeholder Value
Course 3

ITIL® 4 Specialist: Create, Deliver, and Support
Course 4

ITIL® 4 Specialist: High Velocity It
View 2 more courses

Hands-on Project

(Service Management, Agile & Lean, ITIL Planning)

Add On

(Recorded Video, Group Discussion, 1-on-1 Sessions)

Job Preparation

(Aptitude, Resume Preparation, Mock Interview)
Master’s Certificate

*Distinct certificates awarded for each course.

Our Hiring Partners

Overview of ITIL Managing Professional Masters Program Training Course

We train students for interviews and Offer Placements in corporate companies.
Suitable for Graduates and Experienced Candidates from any Stream
You will not only gain knowledge of ITIL Concepts and Advance tools, but also gain exposure to Industry best practices, Aptitude & SoftSkills
Experienced Trainers and Outstanding Lab Facility
For Corporate, we act as one stop recruiting partner. We provide right skilled candidates who are productive right from day one
Guidance for Resume & Interviews Preparation Support
Learning Concepts: ITIL® 4 Strategist: Direct, Plan, and Improve, ITIL® 4 Specialist: Create, Deliver, and Support,ITIL® 4 Specialist: Drive Stakeholder Value, ITIL® 4 Specialist: High Velocity IT
START YOUR CAREER WITH ITIL MANAGING PROFESSIONAL MASTERS PROGRAM COURSE THAT GETS YOU A JOB OF UPTO 5 LACS IN JUST 60 DAYS!

What You'll Learn From ITIL Managing Professional Training

Gain a deep understanding of risk management principles and frameworks aligned with ITIL Managing standards.

Learn to identify, assess, and mitigate project risks effectively to ensure successful project outcomes.

Master advanced risk analysis tools and techniques to enhance your decision-making and strategic planning skills.

Develop hands-on experience in real-world risk management scenarios guided by certified ITIL Managing Professional.

Your IT Career Starts Here

fast-tracked into managerial careers.

Get inspired by their progress in the Career Growth Report.

Other Categories Placements

Non-IT to IT (Career Transition) 2371+
Diploma Candidates3001+
Non-Engineering Students (Arts & Science)3419+
Engineering Students3571+
CTC Greater than 5 LPA4542+
Academic Percentage Less than 60%5583+
Career Break / Gap Students2588+

Top Placement Record

Tools Covered For ITIL Managing Professional Masters Program Training

Upcoming Batches For Classroom and Online

Weekdays

15 - Dec - 2025

08:00 AM & 10:00 AM

Weekdays

17 - Dec - 2025

08:00 AM & 10:00 AM

Weekends

20 - Dec - 2025

(10:00 AM - 01:30 PM)

Weekends

21 - Dec - 2025

(09:00 AM - 02:00 PM)

Can't find a batch you were looking for?

INR 18,500

INR ~~38,000~~

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Who Should Take a ITIL Managing Professional Masters Program Training

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Working Professionals

Diploma Holders

Professionals from Other Fields

Salary Hike

Graduates with Less Than 60%

Job Roles For ITIL Managing Professional Masters Program Training

ITIL Managing Professional

IT Service Delivery Manager

IT Operations Manager

IT Change Manager

IT Problem Manager

IT Service Desk Lead

ITIL Process Improvement Consultant

IT Governance and Compliance Manager

What’s included ?

📊 Free Aptitude and Technical Skills Training

Learn basic maths and logical thinking to solve problems easily.
Understand simple coding and technical concepts step by step.
Get ready for exams and interviews with regular practice.

🛠️ Hands-On Projects

Work on real-time projects to apply what you learn.
Build mini apps and tools daily to enhance your coding skills.
Gain practical experience just like in real jobs.

🧠 AI Powered Self Interview Practice Portal

Practice interview questions with instant AI feedback.
Improve your answers by speaking and reviewing them.
Build confidence with real-time mock interview sessions.

🎯 Interview Preparation For Freshers

Practice company-based interview questions.
Take online assessment tests to crack interviews
Practice confidently with real-world interview and project-based questions.

🧪 LMS Online Learning Platform

Explore expert trainer videos and documents to boost your learning.
Study anytime with on-demand videos and detailed documents.
Quickly find topics with organized learning materials.

About ITIL Managing Professional Masters Program Training Course

We would do whatever it takes to make this a definitive ITIL Managing Professional Masters Program course. We will try to cover almost all the topics related to ITIL Managing Professional Masters Program technology. It would be your unique destination to learn ITIL Managing Professional Masters Certification.

Learning ITIL Managing Professional Masters Program can help open up many opportunities for your career. It is a great skill-set to have as many roles in the job market requires proficiency in ITIL Concepts. Mastering ITIL Managing Professional Masters Program can help you get started with your career in IT Companies like Paypal, Capgemini, Accenture, Mphasis, CTS, MindLabs all hiring Network Support Engineer.

This course will not only cover the core issues but will also cover many more advanced topics. This course is going to be one of the most comprehensive programs on ACTE. ITIL® 4 Strategist: Direct, Plan, and Improve, ITIL® 4 Specialist: Create, Deliver, and Support, ITIL® 4 Specialist: Drive Stakeholder Value, ITIL® 4 Specialist: High Velocity IT; THERE IS NO PROBLEM. Everything is covered.

Best Job Oriented Topics Covered

ITIL® 4 Strategist: Direct, Plan, and Improve

Professional ITSM Skills and Competencies Examples

Generalist or T-Shaped Models
ITIL® 4 Specialist: Create, Deliver, and Support

ITIL® 4 Specialist: Drive Stakeholder Value

Develop effective Interfaces
Establish effective channels for feedback

Professional IT and service management

ITIL® 4 Specialist: High Velocity IT

How ITIL Managing Professional Masters Program certification helps in career?

An achieving ITIL Managing Professional Masters Program certification provides higher paying job opportunities and bolsters a resume experience gained also will offer you additional choices in job roles at intervals the organization.

What is the scope of ITIL Managing Professional Masters Program certification?

ITIL Managing Professional Masters Program certification is one of the Popular acquainted certifications by IT professionals concerned in IT Services Management, Project Management, Service Operation, Service Transition, and repair Strategy and style. The ITIL Service style lifecycle stage includes the planning of the new services and changes and enhancements to existing ones.

How will undergoes ITIL Managing Professional Masters Programming Certification Course?

Operations Managers.
Service-support Engineers.
Quality Analysts.
Database Directors.

Will ACTE Help Me With Placements After My ITIL Managing Professional Masters Program Course Completion?

We are happy and proud to say that we have strong relationship with over 700+ small, mid-sized and MNCs. Many of these companies have openings for developer. Moreover, we have a very active placement cell that provides 100% placement assistance to our students. The cell also contributes by training students in mock interviews and discussions even after the course completion.

What are the Background Knowledge is required for the program ?

Every individual seeking an ITIL Managing Professional Masters Program certification must know the basic concepts of Information Technology. It Will helps the individuals to get knowledge in ITIL concepts and Make them industrial Expert and also leads the new high pay opportunities in the industrial market

What are the prerequisites for learning ITIL Managing Professional Masters Program?

Service Lifecycle stream modules:

Service Strategy.
Service style.
Service Transition.
Service Operation.
Continual Service Improvement.

Why ITIL Managing Professional Masters Program is good for?

Accomplishing a certification in ITIL Managing Professional Masters Program is very worthy. It not solely enhances your skills however additionally helps you attain a far better understanding of ITIL management. You furthermore might learn the implementation processes exploitation the IT infrastructures and systems.

Will I Be Given Sufficient Practical Training In ITIL Managing Professional Masters Program?

Our courseware is designed to give a hands-on approach to the students in ITIL Managing Professional Masters Program. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.

Is it worth learning ITIL Managing Professional Masters Program?

Doing a Certification in ITIL Managing Professional Masters Program may enhance your career growth in the IT industry. It may open up opportunities in the industrial market it is very much worth it.

How long would it take to master in ITIL Managing Professional Masters Program?

Three-Four months is long enough to learn a considerable amount of the ITIL Managing Professional Masters Program. If you are already able to fluently program in another language, then 2 months would be a generous amount of time to learn enough ITIL Managing Professional Masters Program to meaningfully contribute in a professional capacity.

Top reasons to consider a career in ITIL Managing Professional Masters Program?

Prepares you to enhance IT service management.
IT helps you change innovative ideas into improved services for purchasers.
IT helps you solve complicated issues with enduring solutions.
Prepares you to figure underneath the ITIL framework.

ITIL Managing Professional Masters Program Course Content

ITIL® 4 Strategist: Direct, Plan, and Improve

Syllabus of ITIL® 4 Strategist: Direct, Plan, and Improve Course

Module 1: Understand the key concepts of Direct, Plan, and Improve

Module 2 : Understand the scope of what is to be directed/planned and how to use key principles and methods of planning

Learn how to cascade goals and requirements
Learn how to define effective policies, controls, and guidelines
Learn how to place decision-making authority at the correct level

Module 3 : Understand the role of governance, risk, and compliance (GRC) and how to integrate with the service value system (SVS)

Module 4 : Discover how to use the key principles and methods of continual improvement for all types of improvements

Learn how to use the ITIL continual improvement model to improve the service value system
Learn how to identify assessment objectives, outputs requirements, and criteria as well as how to select an appropriate assessment for a particular situation
Learn how to define and prioritize desired outcomes
Learn how to build, justify, and sell a business case
Learn how to conduct improvement reviews and how to embed continual improvement at all levels of the SVS

Module 5 : Discover how to use the key principles of organizational change management to

Identify and manage different stakeholder types
Learn how to establish effective channels for feedback and communication
Learn how to develop effective interfaces across the value chain

Module 6 : Understand how to use the key principles and methods of measurement and reporting in directing, planning, and improvement

Module 7 : Learn how to direct, plan, and improve value streams and practices

Understand the differences between value streams and practices while learning how to select and use the appropriate techniques to direct, plan, and improve them

Syllabus of ITIL® 4 Specialist: Create, Deliver, and Support Course

Module 1: Course Introduction

ITIL 4 Specialist

Module 2: Service Value System to Create, Deliver, and Support Services

Service Value System to Create Deliver and Support Services
Organizational Structure
Differences in Organizational Structure
Roles and Competencies
Professional IT and service management skills and competencies
Professional ITSM Skills and Competencies Examples
Generalist or T-Shaped Models
Developing a broad set of competencies
Workforce Planning and Management
Employee Satisfaction Management
Results-Based Measuring and Reporting
Performance Measures
Team Culture and Differences
Importance of Cultural Fit
Team Collaboration and Integration
Guidelines for a Positive Team Culture
Continual Improvement Culture
Collaborative Culture
Algorithmic and Heuristic Tasks
Servant Leadership
Customer-Oriented Mindset
Customer Orientation
Customer-Oriented Strategy
The Value of Positive Communication
Principles of Communication
Integration and Data Sharing
Integration Approaches
Reporting and Advanced Analytics
Big Data
Collaboration and Workflow
Robotic Process Automation (RPA)
RPA Technologies
Artificial Intelligence AI
Machine Learning
CI/CDue Measurement
Aligning CI/CD with ITIL
The Value of an Effective Information Model
Automation of Service Management

Module 3: Value Streams to Create, Deliver, and Support

Value Streams to Create, Deliver, and Support Services
ITIL Service Value Streams
Value Streams and Organizations
Value Stream Considerations - Part One
Value Stream Considerations - Part Two
Value Stream Considerations - Part Three
Designing a Service Value Stream
Describing a Step of the Value Stream
Value Stream Mapping
Key Metrics for Analyzing a Value Stream
Designing a Value Stream Using Little’s Law
Value Stream Models
Development of a New Service
Six Key Steps of Journey from Demand
Acknowledge and Document the Service Requirements
Decide Whether to Invest in the New Service
Design and Architect the New Service to Meet Customer Requirements
Obtain or Build within the Service Value Chain
Deploy Service Components in Preparation for Launch
Release New Service to Customers and Users
Upgrade and Restore a Live Service
Seven Key Steps of Journey from Demand to Value
Acknowledge and Register the User Query
Investigate the Query
Obtain a Fix from the Specialist Team
Deploy the Fix
Verify That the Incident Has Been Resolved
Request Feedback from the User
Identify Opportunities to Improve the Overall System
Using Value Streams to Define a Minimum Viable Practice

Module 4: Create, Deliver, and Support Services

Create Deliver and Support Services
Managing Queues
Prioritization
How to Prioritize Work
Techniques to Prioritize Work - Part One
Techniques to Prioritize Work - Part Two
Swarming
Challenges of Swarming
Shift-Left Approach
Build vs. Buy Considerations
Defining Requirements for Service Components
Selecting a Suitable Vendor
Sourcing Models and Options
Types of Sourcing Models
Service Integration and Management
Service Integration and Management Considerations

Syllabus of ITIL® 4 Specialist: Drive Stakeholder Value Course

Module 1: Customer Journey

Purpose of the Module
Purpose of Mastering the Customer Journey
Touchpoints and Service Interactions
Module Topics
Mapping the Customer Journey
Designing the Customer Journey
Measuring and Improving the Customer Journey

Module 2: Customer Journey Step 1: Explore

Purpose of the Module
Purpose of the Explore Step
Module Topics
Understanding Service Consumers
Understanding Service Providers
Understanding and Targeting Markets

Module 3: Customer Journey Step 2: Engage

Purpose of the Module
Purpose of the Engage Step
Aspects of Service Value
Module Topics
Service Relationship Types
Building Service Relationships
Building and Sustaining Trust and Relationships
Analyzing Customer Needs
Managing Suppliers and Partners

Module 4: Customer Journey Step 3: Offer

Purpose of the Module
Purpose of Shaping Demand and Service Offerings
Module Topics
Managing Demand and Opportunities
Specifying and Managing Customer Requirements
Designing Service Offerings and User Experience
Selling and Obtaining Service Offerings

Module 5: Customer Journey Step 4: Agree

Purpose of the Module
Purpose of Aligning Expectations and Agreeing Services
Module Topics
Agreeing and Planning Value Co-Creation
Negotiating and Agreeing a Service

Module 6: Customer Journey Step 5: Onboard

Purpose of the Module
Purpose of Onboarding and Offboarding
ITIL Management Practices
Module Topics
Planning Onboarding
Fostering Relationships with Users
Providing User Engagement and Delivery Channels
Enabling Users for Service
Elevating Mutual Capabilities
Offboarding

Module 7: Customer Journey Step 6: Co-create

Purpose of the Module
Purpose of Service Provision and Consumption
Module Topics
Service Mindset
Ongoing Service Interactions
Nurturing User Communities

Module 8: Customer Journey Step 7: Realize

Purpose of the Module
Measuring Service Value
Purpose of Value Capturing and Customer Journey Improvement
Realizing Service Value in Different Settings
Module Topics
Tracking Value Realization
Assessing and Reporting Value Realization
Evaluating Value Realization and Improving Customer Journeys
Realizing Value for the Service Provider

Syllabus of ITIL® 4 Specialist: High Velocity IT Course

Module 1: Course Introduction

Let’s Get to Know Each Other
Course Overview
Course Learning Objectives
Target Audience
Characteristics
ITIL® 4 Certification Scheme
Course Components
Course Agenda
Module-End Exercises
Exam Details

Module 2: Introduction to High-Velocity IT

High-Velocity IT
Digital Technology
Digital Organizations
Digital Transformation

Module 3: High-Velocity IT Approaches

Relevance of High-Velocity IT Approaches
High-Velocity IT Approaches in Detail

Module 4: High-Velocity IT Operating Models

Introduction
ITIL Perspective
High-Velocity IT Aspects
High-Velocity IT Applications

Module 5: ITIL Building Blocks for High-Velocity IT

Digital Product Lifecycle
Service Value Streams
Four Dimensions of Service Management
ITIL Management Practices

Module 6: High-Velocity IT Culture

Key Behavior Patterns
ITIL Guiding Principles

Module 7: Supporting Models and Concepts for Purpose

Ethics
Design Thinking

Module 8: Supporting Models and Concepts for People

Reconstructing for Service Agility
Safety Culture
Stress Prevention

Module 9: Supporting Models and Concepts for Progress

Working in Complex Environments
Lean Culture
ITIL Continual Improvement Model

Module 10: High-Velocity IT Objectives and Techniques

High-Velocity IT Objectives
High-Velocity IT Techniques

Module 11: Techniques for Valuable Investments

Prioritization Techniques
Minimum Viable Products and Services
Product/Service Ownership
A/B Testing

Module 12: Techniques for Fast Developments

Basic Concepts Related to Fast Development
Infrastructure as Code
Reviews
Continual Business Analysis
Continuous Integration / Continuous Delivery (CI/CD)
Continuous Testing
Kanban

Module 13: Techniques for Resilient Operations

Introduction to Resilient Operations
Technical Debt
Chaos Engineering
Definition of Done
Version Control
Algorithmic IT Operations
ChatOps
Site Reliability Engineering (SRE)

Module 14: Techniques for Co-created Value

Basic Concepts of Co-created Value
Service Experience

Module 15: Techniques for Assured Conformance

DevOps Audit Defense Toolkit
DevSecOps
Peer Review

Show Less

Hands-on Real Time ITIL Managing Professional Projects

Project 1

Portfolio Management Of Investors In Equity Segment

Portfolio management is also crucial and helps investors avoid losses and increase their gains.

Project 2

Managing the Project Life Cycle

The practice of project management focused on planning and controlling the execution of projects moved to include the conceptual phases and project.

Project 3

Integrated Project Management

This project designs to schedule the project workflow with estimation and reliability.

Project 4

Employee Attrition and Performance

In this project, you will need to evaluate each factor and its relationship with attrition.

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

Need customized curriculum?

Our Top Hiring Partner for Placements

ACTE offers placement opportunities as add-on to every student / professional who completed our classroom or online training. Some of our students are working in these companies listed below.

We are associated with top organizations like HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc. It make us capable to place our students in top MNCs across the globe
We have separate student’s portals for placement, here you will get all the interview schedules and we notify you through Emails.
After completion of 70% ITIL training course content, we will arrange the interview calls to students & prepare them to F2F interaction
ITIL professinal Trainers assist students in developing their resume matching the current industry needs
We have a dedicated Placement support team wing that assist students in securing placement according to their requirements
We will schedule Mock Exams and Mock Interviews to find out the GAP in Candidate Knowledge

Be a Certified Expert in ITIL Managing Professional Master Program

Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

About Experienced ITIL Expert Trainer

Our ITIL Managing Professional Masters Program Training Course : Trainers are certified professionals with 7+ years of experience in their respective domain as well as they are currently working with Top MNCs.
As all Trainers are ITIL domain working professionals so they are having many live projects, trainers will use these projects during training sessions.
All our Trainers are working with companies such as Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, HCL Technologies, etc.
Trainers are also help candidates to get placed in their respective company by Employee Referral / Internal Hiring process.
Our trainers are industry-experts and subject specialists who have mastered on running applications providing Best ITIL training to the students.
We have received various prestigious awards for ITIL MAnaging Program Training from recognized IT organizations.