Avaya Interaction Center Administration Course and Configuration Certification Online Training | Updated 2025
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Avaya Interaction Center Administration and Configuration Certification Online Training

Rated #1 Recognized as the No.1 Institute for Avaya Interaction Center Administration and Configuration Certification Online Training.

Our Avaya Interaction Center Administration Configuration Training Prepares You For A Successful Career In Managing And Configuring Avaya Communication Systems And Become an Managing Avaya Solutions.

Our Top Avaya Interaction Center Training Institute Focuses On Core Administration Skills, Essential For Success In Telecommunication Systems Management. This Avaya Interaction Center Administration Configuration Course Is Designed For Beginners To Build A Strong Foundation In Avaya Interaction Center.

  • Access Unlimited Placement Opportunities With Leading Mncs.
  • Best Avaya Interaction Center Administration Training Program.
  • Partnered With 350+ Employers And Over 9,000 Trained Professionals.
  • Taught By Avaya Experts With Over A Decade Of Professional Experience.
  • Comprehensive Curriculum At Competitive Rates With Placement Support.
  • Careers With Avaya Interaction Center Administration Configuration Certification Course.

Job Assistance

1,200+ Enrolled

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65+ Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions
Quality Training With Affordable Fee

⭐ Fees Starts From

INR 38,000
INR 18,500
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      Our Hiring Partners

      Obtain Our Inventive Avaya Interaction Center Administration and Configuration Online Training

      • Our Avaya Interaction Center Administration and Configuration Training aim to provide high-quality training that combines a practical approach with an excellent underlying knowledge of essential ideas.
      • Learners will be able to scale up their skills and undertake real-time projects using best practices after being exposed to current industrial use cases and scenarios.
      • Meeting and exceeding customer expectations for individualized service across all channels — phone, video, email, web, SMS, and social media – is no longer optional.
      • For many businesses today, long- and short-term success is strongly linked to providing a superior, differentiated client experience.
      • By simplifying multimedia customer experience management, Avaya Interaction Center helps you reach your customer and business goals.
      • This ACTE certification demonstrates that you are well-educated to handle real-world situations and distinguishes you from the competition.

      Your IT Career Starts Here

      550+ Students Placed Every Month!

      Get inspired by their progress in the Career Growth Report.

      Other Categories Placements
      • Non-IT to IT (Career Transition) 2371+
      • Diploma Candidates3001+
      • Non-Engineering Students (Arts & Science)3419+
      • Engineering Students3571+
      • CTC Greater than 5 LPA4542+
      • Academic Percentage Less than 60%5583+
      • Career Break / Gap Students2588+
      Top Placement Record

      Upcoming Batches For Classroom and Online

      Weekdays
      15 - Dec - 2025
      08:00 AM & 10:00 AM
      Weekdays
      17 - Dec - 2025
      08:00 AM & 10:00 AM
      Weekends
      20 - Dec - 2025
      (10:00 AM - 01:30 PM)
      Weekends
      21 - Dec - 2025
      (09:00 AM - 02:00 PM)
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      INR 18,500
      INR 38,000

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      What’s included ?

      Convenient learning format

      📊 Free Aptitude and Technical Skills Training

      • Learn basic maths and logical thinking to solve problems easily.
      • Understand simple coding and technical concepts step by step.
      • Get ready for exams and interviews with regular practice.
      Dedicated career services

      🛠️ Hands-On Projects

      • Work on real-time projects to apply what you learn.
      • Build mini apps and tools daily to enhance your coding skills.
      • Gain practical experience just like in real jobs.
      Learn from the best

      🧠 AI Powered Self Interview Practice Portal

      • Practice interview questions with instant AI feedback.
      • Improve your answers by speaking and reviewing them.
      • Build confidence with real-time mock interview sessions.
      Learn from the best

      🎯 Interview Preparation For Freshers

      • Practice company-based interview questions.
      • Take online assessment tests to crack interviews
      • Practice confidently with real-world interview and project-based questions.
      Learn from the best

      🧪 LMS Online Learning Platform

      • Explore expert trainer videos and documents to boost your learning.
      • Study anytime with on-demand videos and detailed documents.
      • Quickly find topics with organized learning materials.

      Curriculum

      Syllabus of Avaya Interaction Center Administration and Configuration Certification Online Training
      Module 1: Describe the overview of Avaya Interaction Center Servers interactions and dependencies Module 2: Configure domain, server, and other components in IC Manager Module 3: Configure tenant, workgroup, device, agent components in IC Manager Module 4: Create an e-mail template resource. Identify how channels work together Module 5: Briefly describe Business Advocate, Siebel integrations and Outbound Contact Management Module 6: Describe concepts of IC Workflow Designer and components involved in routing, blending, and prompting processes Module 7: Design, create, compile, run, and debug routing, blending, and prompting flows Module 8: Modify IC Scripts in IC Workflow blocks Module 9: Utilize the Avaya Web ACD Administration Tool Module 10: Explain the routing of telephony, chat, and e-mail tasks Module 11: Incorporate simple content analysis into routing flows Module 12: Create, modify, and test Agent Scripts. Perform basic troubleshooting activities
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      Course Objectives

      Avaya Aura System Manager is a centralized, secure, browser-based management console that provides network administrators with a unified, simple solution for network management.
      Avaya produces and sells products such as desk phones, headsets, conference phones, and all-in-one video conferencing systems. Avaya is a commercial communications service provider that offers products to businesses of all sizes and industries.
      The Avaya Aura System Platform makes it simple to implement Unified Communications and Contact Center applications. This framework makes use of virtualization technology, preconfigured templates, shared installation licensing, and support infrastructure.
      The Avaya AuraTMSession Manager, a SIP routing and integration tool is a critical component of the Avaya AuraTM Enterprise Edition solution. It connects all SIP entities across an organization's entire enterprise network.
      The Avaya Interaction Center Administration and Configuration certification course is Avaya-accredited. The Avaya Interaction Center Administration and Configuration course is designed for consultants who want to learn about the roles and user features of the Avaya Aura Core.
      In October 2020, Avaya Aura Communication Manager Release 8.1. 3 was released as part of Avaya Aura Platform Release 8.1. 3.
      • Working as a candidate for Pre-Sales and Sales Engineer.
      • Candidate for Integration Specialist position.
      • Interested in the position of Tech Support Engineer?
      • Anyone who needs to know how to use System Manage to administer the Communication Manager and Session Manager products.

      Discuss the steps must I take to become Avaya Interaction Center Administration and Configuration certified?

      • Penetration Testing Expertise Certifications.
      • Avaya Professional Specialist certifications are obtained by passing Avaya Professional Specialist Online Tests on the Avaya Learning Center.
      • As part of the credentialing process, Avaya Certified certifications may include Proctored Exams administered at Pearson Vue Testing Centers as well as Online Tests.

      How much does Avaya Interaction Center Administration and Configuration pay its employees in the United States?

      Avaya salaries range from $40,000 for a Customer Service Supervisor to $186,702 for a Senior Program Manager. Hourly wages at Avaya range from $19.25 for an Area Supervisor to $38.00 for a Senior Telecommunications Technician.

      What is the Avaya Interaction Center Administration and Configuration Communication Manager's functionality?

      The Communication Manager module of the Avaya Aura Platform provides rich voice, video, mobility, messaging, and engagement capabilities over a resilient, distributed network that supports SIP/IP-based, digital, and analog communication devices.
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      Overview of Avaya Interaction Center Administration and Configuration Certification Online Training

      The ACTE provides easy-to-use preparation materials for the Avaya Certification test. Our Avaya Certification test study resources were created by specialists following in-depth research of Avaya recommended content. The PDF file contains probable questions that you will almost certainly be asked on your certification test. It also includes FAQs and answers to frequently asked questions. While the exam dumps will assist you in testing the knowledge that you gained from the PDF handbook file. Our practice exam includes a variety of self-learning and self-assessment tools that allow you to put your knowledge to the test. Every member of our team contributes something fresh to the table, something that enhances our products. We learn on the job and via formal Training programs constantly.

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      Need customized curriculum?

      Hands-on Real Time Avaya Interaction Center Administration and Configuration Projects

      Project 1
      Tenant Website Project

      This project is used to change website language options, account information, set up shared browsing, and set up data wake filters.

      Project 2
      E-mail services Project

      This project is used to format email text, administer email templates, format HTML email content and eliminate response loops.

      Our Top Hiring Partner for Placements

        ACTE offers placement opportunities as an add-on to every student / professional who completed our classroom or Online Avaya Interaction Center Administration and Configuration Certification Online Training. Some of our students are working in these companies listed below.
      • ACTE Avaya Interaction Center Administration and Configuration Training Regimen keeps studio students whose certification is expanding. In addition, we recall a route shutdown touch authentication for the particular path we are going.
      • To assist you to advance in your profession, the Foundation supports environmental and security firm special Avaya Interaction opportunities.
      • Avaya Interaction Center Administration and Configuration Placement propels our candidates to the forefront of the service sector by placing individuals in the world's most influential multinational corporations (MNCs).
      • After completing a section of the Trainee route curriculum, we are allowed to organize conference calls and meet our colleagues in person.
      • Avaya Interaction Center Administration and Configuration Training partners want to use this technique to select engaging resumes for business counterparts.

      Get Certified By Avaya Interaction Center Administration and Configuration & Industry Recognized ACTE Certificate

      Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

      Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

      Complete Your Course

      a downloadable Certificate in PDF format, immediately available to you when you complete your Course

      Get Certified

      a physical version of your officially branded and security-marked Certificate.

      Get Certified

      About Experienced Avaya Interaction Center Administration and Configuration Trainer

      • ACTE Avaya Interaction Center Administration and Configuration Trainers have over 10 years of experience and have worked with well-known MNC companies.
      • Our Lecturers appraise the Beginners' current skill level and make intents based on that information.
      • Several trophies, including Best Online Training (National/Regional), Best Corporate Training Program (National/Regional), Best Training Classes for Competitive Exams Entrance (National/Regional), and others, have been awarded upon our Institute.
      • The Instructor reviews the novices' progress and advises them on areas where they might improve.
      • ACTE Avaya Interaction Center Administration and Configuration Tutors have organizational skills since they often check several schedules and faithfulness in every single class.
      • Our Instructor may be vital to enable Learners in gaining the leading specialized issue area throughout the curriculum.

      Authorized Partners

      ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

      Get Training Quote for Free

            Career Support

            Placement Assistance

            Exclusive access to ACTE Job portal

            Mock Interview Preparation

            1 on 1 Career Mentoring Sessions

            Career Oriented Sessions

            Resume & LinkedIn Profile Building

            We Offer High-Quality Training at The Lowest Prices.

            Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

            What Makes ACTE Training Different?

            Feature

            ACTE Technologies

            Other Institutes

            Affordable Fees

            Competitive Pricing With Flexible Payment Options.

            Higher Fees With Limited Payment Options.

            Industry Experts

            Well Experienced Trainer From a Relevant Field With Practical Training

            Theoretical Class With Limited Practical

            Updated Syllabus

            Updated and Industry-relevant Course Curriculum With Hands-on Learning.

            Outdated Curriculum With Limited Practical Training.

            Hands-on projects

            Real-world Projects With Live Case Studies and Collaboration With Companies.

            Basic Projects With Limited Real-world Application.

            Certification

            Industry-recognized Certifications With Global Validity.

            Basic Certifications With Limited Recognition.

            Placement Support

            Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

            Basic Placement Support

            Industry Partnerships

            Strong Ties With Top Tech Companies for Internships and Placements

            No Partnerships, Limited Opportunities

            Batch Size

            Small Batch Sizes for Personalized Attention.

            Large Batch Sizes With Limited Individual Focus.

            LMS Features

            Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

            No LMS Features or Perks.

            Training Support

            Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

            Limited Mentor Support and No After-hours Assistance.

            Avaya Interaction Center Administration and Configuration Course FAQs

            Looking for better Discount Price?

            Call now: +91-7669 100 251 and know the exciting offers available for you!
            • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
            • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
            • More than 3500+ students placed in last year in India & Globally
            • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
            • 85% percent placement record
            • Our Placement Cell support you till you get placed in better MNC
            • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
              ACTE Gives Certificate For Completing A Course
            • Certification is Accredited by all major Global Companies
            • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS
            • The entire Avaya Interaction Center Administration and Configuration training has been built around Real Time Implementation
            • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
            • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
            All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
            No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
            We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

            Why Should I Learn Avaya Interaction Center Administration and Configuration Course At ACTE?

            • Avaya Interaction Center Administration and Configuration Course in ACTE is designed & conducted by Avaya Interaction Center Administration and Configuration experts with 10+ years of experience in the Avaya Interaction Center Administration and Configuration domain
            • Only institution in India with the right blend of theory & practical sessions
            • In-depth Course coverage for 60+ Hours
            • More than 50,000+ students trust ACTE
            • Affordable fees keeping students and IT working professionals in mind
            • Course timings designed to suit working professionals and students
            • Interview tips and training
            • Resume building support
            • Real-time projects and case studies
            Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
            You will receive ACTE globally recognized course completion certification Along with project experience, job support, and lifetime resources.
            We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
            We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each Avaya Interaction Center Administration and Configuration batch to 5 or 6 members
            Our courseware is designed to give a hands-on approach to the students in Avaya Interaction Center Administration and Configuration . The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
            You can contact our support number at +91 76691 00251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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            Job Opportunities in Avaya

            More Than 35% of Individuals Prefer Avaya. Avaya Facets is One of the Most Popular and in-demand Technology in the Tech World.

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            Technical Support Specialist Sales and Business Development Software Engineer System Administrator Project Manager Customer Success Manager Consultant
            Upcoming In-Demand Jobs
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