ITIL Intermediate SO Certification Training in Bangalore | ITIL Course | Updated 2025
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ITIL Intermediate SO Certification Training in Bangalore

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  • Classes for Beginners and Advanced Students.
  • In ITIL, there is a lot of Hands-on Learning.
  • Attractive Price for a well-designed Application.
  • 13492+ Students Trained, 370+ Clients Recruited.
  • Read by a ITIL Certified Expert with over 12 years of Experience.
  • In ITIL, the best training for Interview Preparation Methods is available.
  • Accessed the Student Portal, Study Materials, Videos, and Top MNC Interview Questions.
  • Next ITIL Intermediate SO Batch to Begin this week – Enroll Your Name Now!

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1,200+ Enrolled

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65+ Hrs.

Duration

Online/Offline

Format

LMS

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10k+ Placed Students Download Curriculum Interview Questions
Quality Training With Affordable Fee

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INR 38,000
INR 18,500
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      Our Hiring Partners

      Get Train Our with ITIL Intermediate SO Certification Training in Bangalore

      • Our ITIL path makes a specialty of foundational information of critical subjects and a hands-on approach.
      • This ITIL V4 certification training will help you understand the standards, languages, exceptional practices, and techniques carried out in the ITIL 4 lifecycle.
      • This ITIL foundation affords you employer information of the ITIL 4 framework, middle standards, and terminologies of the ITIL issuer lifecycle.
      • By the end of this ITIL certification, you could understand how ITIL is superior to adopting modern generation and operational techniques similar to the important standards in an issuer manipulate framework.
      • The Information Technology Infrastructure Library (ITIL) framework is the most significantly ordinary framework for IT Service Management in the world.
      • ITIL permits all organizations, irrespective of their employer or industrial employer sector, to provide their IT services with the usage of the most inexperienced and less expensive techniques.
      • At ACTE Training, we help students in acquiring vital credentials. In addition, for every path that we provide, we issue certificates of completion.
      • START YOUR CAREER WITH ITIL Intermediate SO CERTIFICATION COURSE THAT GETS YOU A JOB OF UPTO 8 TO 17 LACS IN JUST 80 DAYS!

      Your IT Career Starts Here

      550+ Students Placed Every Month!

      Get inspired by their progress in the Career Growth Report.

      Other Categories Placements
      • Non-IT to IT (Career Transition) 2371+
      • Diploma Candidates3001+
      • Non-Engineering Students (Arts & Science)3419+
      • Engineering Students3571+
      • CTC Greater than 5 LPA4542+
      • Academic Percentage Less than 60%5583+
      • Career Break / Gap Students2588+
      Top Placement Record

      Upcoming Batches For Classroom and Online

      Weekdays
      01 - Dec - 2025
      08:00 AM & 10:00 AM
      Weekdays
      03 - Dec - 2025
      08:00 AM & 10:00 AM
      Weekends
      06 - Dec - 2025
      (10:00 AM - 01:30 PM)
      Weekends
      07 - Dec - 2025
      (09:00 AM - 02:00 PM)
      Can't find a batch you were looking for?
      INR 18,500
      INR 38,000

      OFF Expires in

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      What’s included ?

      Convenient learning format

      📊 Free Aptitude and Technical Skills Training

      • Learn basic maths and logical thinking to solve problems easily.
      • Understand simple coding and technical concepts step by step.
      • Get ready for exams and interviews with regular practice.
      Dedicated career services

      🛠️ Hands-On Projects

      • Work on real-time projects to apply what you learn.
      • Build mini apps and tools daily to enhance your coding skills.
      • Gain practical experience just like in real jobs.
      Learn from the best

      🧠 AI Powered Self Interview Practice Portal

      • Practice interview questions with instant AI feedback.
      • Improve your answers by speaking and reviewing them.
      • Build confidence with real-time mock interview sessions.
      Learn from the best

      🎯 Interview Preparation For Freshers

      • Practice company-based interview questions.
      • Take online assessment tests to crack interviews
      • Practice confidently with real-world interview and project-based questions.
      Learn from the best

      🧪 LMS Online Learning Platform

      • Explore expert trainer videos and documents to boost your learning.
      • Study anytime with on-demand videos and detailed documents.
      • Quickly find topics with organized learning materials.

      Curriculum

      Syllabus of ITIL Intermediate SO Certification Course in Bangalore
      Module 1: Service Operation Practices
      • Purpose and Objectives of Service Operation
      • Scope of Service Operation
      • Context of Service Operation in the Service Lifecycle
      • Business Value of Service Operation
      • Fundamentals
      Module 2: Service Operation Principles
      • Achieving Balance in Service Operation
      • Providing Good Service
      • Operations Staff Involvement in Other Lifecycle Stages
      • Operational Health
      • Communication
      • Documentation
      • Service Operation Inputs and Outputs
      Module 3: Event Management Process
      • Purpose, Objectives, and Scope
      • Business Value
      • Policies, Principles, and Basic Concepts
      • Process Activities, Methods, and Techniques
      • Triggers, Inputs, and Outputs
      • CSFs and KPIs
      • Challenges and Risks
      Module 4: Incident Management Process
      • Purpose, Objectives, and Scope
      • Business Value
      • Policies, Principles, and Basic Concepts
      • Process Activities, Methods, and Techniques
      • Triggers, Inputs, and Outputs
      • CSFs and KPIs
      • Challenges and Risks
      Module 5: Problem Management Process
      • Purpose, Objectives, and Scope
      • Business Value
      • Policies, Principles, and Basic Concepts
      • Process Activities, Methods, and Techniques
      • Triggers, Inputs and Outputs
      • CSFs and KPIs
      • Challenges and Risks
      Module 6: Request Fulfillment Process
      • Purpose, Objectives, and Scope
      • Business Value
      • Policies, Principles, and Basic Concepts
      • Process Activities, Methods, and Techniques
      • Triggers, Inputs, and Outputs
      • CSFs and KPIs
      • Challenges and Risks
      Module 7: Access Management Process
      • Purpose, Objectives, and Scope
      • Business Value
      • Policies, Principles, and Basic Concepts
      • Process Activities, Methods, and Techniques
      • Triggers, Inputs, and Outputs
      • CSFs and KPIs
      • Challenges and Risks
      Module 8: Common Service Operation Activities
      • Monitoring and Control
      • IT Operations
      • Server and Mainframe Management and Support
      • Network Management
      • Storage and Archive
      • Database Administration
      • Directory Services Management
      • Desktop and Mobile Device Support
      • Middleware Management
      • Internet/Web Management
      • Facilities and Data Center Management
      • Operational Activities of Processes in Other Lifecycle Stages
      • Improvement of Operational Activities
      Module 9: Service Desk Function
      • Role, Objectives, and Organizational Structures
      • Service Desk Staffing and Environmental Considerations
      • Key Considerations for Outsourcing the Service Desk
      • Key Roles Supporting the Service Desk
      Module 10: Technical Management Function
      • Role, Objectives, and Activities
      • Relationship Between Technical Design and Technical Maintenance and Support
      • Metrics to Measure Technical Management
      • Key Technical Management Documentation
      • Roles Supporting Technical Management
      Module 11: IT Operations Management Function
      • Role, Objectives, and Activities
      • Metrics to Measure IT Operations Management
      • Key IT Operations Management Documentation
      • Roles Support IT Operations Management
      Module 12: Applications Management Function
      • Role, Objectives, and Activities
      • Principles of Application Management
      • Application Management Lifecycle
      • Metrics to Measure Applications Management
      • Key Applications Management Documentation
      • Roles Supporting Applications Management
      Module 13: Service Operation Organizational Structures
      • Different Approaches to Organizing Functions
      • Advantages and Disadvantages of Each Organization
      Module 14: Technology and Implementation Considerations
      • Generic Technology Considerations
      • Event Management Technologies
      • Incident Management Technologies
      • Problem Management Technologies
      • Request Fulfillment Technologies
      • Access Management Technologies
      • Service Desk Technologies
      • Service Operation and Project Management
      • Assessing and Managing Risk in Service Operation
      • Operational Staff Involvement in Service Design and Service Transition
      • Planning and Implementing Service Management Technologies
      • Challenges of Service Operation
      • CSFs of Service Operation
      • Risks of Service Operation
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      Course Objectives

      • Understanding ITIL Framework and Processes. The ITIL system and cycles were planned as a bunch of best practices for IT administration the executives.
      • Arrangement with Global ITSM Standards.
      • Confirmed Professionals Are Desirable Employees.
        On fulfillment of this studio and effective endeavor of the assessment, up-and-comers will become capable in:
      • Administration activity.
      • Administration activity standards.
      • Administration activity measures.
      • Normal help activity exercises.
      • Coordinating for administration activity: capacities.
      • Innovation contemplations.
      • Execution of administration activity.
      • Difficulties, basic achievement factors, and chances.
      • Toward the finish of this course, you will actually want to see how to put Load on Web applications and ITIL Master.
      • You will find out about every one of the elements accessible in the Jmeter apparatus to compose load experiments.
      • Will acquire information on checking the application Performance with the given burden.
      • Administration chiefs, tasks supervisors, and help work area administrators are liable for executing and further developing assistance activities.
      • IT experts who are working inside or going to work in a Service Operations climate like IT engineers, IT organizers, IT specialists, IT review administrators, IT security supervisors.
      • Those looking to acquire the ITIL Expert Certification or higher ITIL®certifications for which this is essential.
      • The Pre-essentials to achieving the Intermediate Certification are given beneath.
      • Up-and-comers are needed to currently possess and transfer the accompanying under their profile on the Peoplecert site.
      • ITIL Foundation Certificate (adaptation doesn't make any difference).
      • Course Completion Certificate for ITIL®Intermediate Service Operation Training.
        ITIL Intermediate SO is basic for the accomplishment of associations being a huge stage in the testing life cycle. It helps one with knowing the acts of employments under load conditions. A high-performing application lets the end customer complete a pre-portrayed assignment immediately or is troubling. The course is a blend of theoretical thoughts and practical applications. A couple of relevant examinations give individuals significant information on ITIL Intermediate SO and its congruity in a live environment. The course uses Loadrunner and JMeter as ITIL Intermediate SO instruments.
        In this ITIL Intermediate SO Online Training, you will get aptitude with a grouping of focuses,
      • Organized the person subject to orchestrating
      • Adding trades, comments, rendezvous
      • Make various exercises in a Vuser script
      • Distinguish perceptible signs to check for during load testing
      • Recognize b/n open relationship strategies

      Can I get placement assistance after ITIL Intermediate SO Training completion in Bangalore?

        ACTE is an Online open stage planned for Job Seekers and Career Candidates. Welcome to our overall stage for a breathtaking future. ACTE has got tie-ups with various particular associations. Our establishment is allowable for everyone autonomous mature enough, region, space of interest, ability, etc To differentiate and various relationship of various verticals just as the opposite way around.

      What about the profiles I will fill in as an ITIL Intermediate SO?

        By making a pass at this ITIL Intermediate SO Training, you can transform into:
      • Programming Performance Tester
      • ITIL Intermediate SO Engineer
      • Information base Test Engineer
      • Performance Test Manager
      • Performance Test Analyst

      Will I get sufficient practical knowledge through ITIL Intermediate SO Certification?

        ITIL Intermediate SO online Training places to pass on quality Training that covers solid significant data on focus thoughts with a sensible strategy. Such receptiveness to the current business use-cases and circumstances will help understudies with expanding their capacities and perform steady endeavors with the recommended strategies.

      How about career growth through ITIL Intermediate SO technology?

      • Organizations like Accenture, IBM, Barclays, Cognizant, and Infosys are searching for Performance Testers for their customers across all areas.
      • All top programming items are based on a presentation testing technique to guarantee their toughness and dependability.

      List down the modules included in ITIL Intermediate SO Training?

        The ITIL (Information Technology Infrastructure Library) is a system intended to normalize the choice, arranging, conveyance, support, and by and large lifecycle of IT (data innovation) administrations inside a business.
      Show More

      Overview of ITIL Intermediate SO Certification Training in Bangalore

      This ITIL Intermediate Service Operation (SO) Training is one of the main credentials within the ITIL Service Lifecycle Course and demonstrates your ability to create IT services that are responsive, stable, and repeatable. The ITIL framework establishes widely accepted criteria for information technology professionals. ITIL Intermediate SO Certification will aid professionals involved in the administration of IT service operations. This ITIL Online Training is primarily concerned with IT governance, risks, budgets, and strategic assets. As you study for the ITIL SO test, you will build service operation knowledge during the strategy, design, and transition stages.

      Show More
      Need customized curriculum?

      Hands-on Real-Time Intermediate SO Training Projects

      Project 1
      Improving Initiatives

      This project provides a smart skill to help you identify the potential to improve the initiatives.

      Project 2
      Transition Management

      It aims to accelerate sustainability transitions through a participatory process of visioning and experimenting.

      Project 3
      Service Operation

      Service Operation aims at ensuring that IT services are delivered effectively and with efficiency.

      Project 4
      Service Catalog

      It is working on a project to catalog all of the services provided to the public by local authorities.

      Our Top Hiring Paretner for Placements

        ACTE offers placement opportunities as add-on to every student / professional who completed our classroom in Our ITIL Intermediate SO Certification Training in Bangalore. Some of our students are working in these companies listed below.
      • All learners who complete Our Certification Training at a higher level of online certification will be eligible for ACTE ownership.
      • You will not only benefit from studying individuals Training Certifications and the above-mentioned ideas but you will also be linked with the finest systems.
      • Accenture, Google, CTS, TCS, and other businesses collaborated with ACTE nations on steeple teams. It improves the performance of our students in top Multinational Corporations.
      • When varsity learners have Finished 75% of the Training route material, we may have negotiating sessions with them and advance them to Face to Face Communication.
      • Professors urge students to update their resumes to meet the needs of today's employers.
      • We have a Professional Profession guide crew wing that assists learners in becoming inducted based on their requirements.
      • After the course, the ACTE Placement Team organizes a Group Discussion on the topic, and Exams and Conferences must be scheduled to assess the Candidate's aptitude.

      Get Certified By ITIL Intermediate SO & Industry Recognized ACTE Certificate

      Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

      Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

      Complete Your Course

      a downloadable Certificate in PDF format, immediately available to you when you complete your Course

      Get Certified

      a physical version of your officially branded and security-marked Certificate.

      Get Certified

      About Experienced ITIL Intermediate SO Trainers

      • ACTE ITIL Intermediate SO Training Trainers analyze the Beginners' current skill level and generate intentions based on that knowledge.
      • Our Institute has earned several accolades, including Best Online Training (National/Regional), Best Corporate Training Program (National/Regional), Best Training Classes for Competitive Exams Entrance (National/Regional), and more.
      • The Instructor assesses the growth of the novices and instructs them on areas where they might improve.
      • ACTE Tutors have good organizing abilities since they frequently check several schedules and dependability in any particular course.
      • Our Instructor may be required to support Learners in obtaining the leading specialist issue area.
      • Our Lecturers have Institutional leadership and at least 10+Years of experience, and they continue to learn and grow as people.

      Authorized Partners

      ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

      Get Training Quote for Free

            Career Support

            Placement Assistance

            Exclusive access to ACTE Job portal

            Mock Interview Preparation

            1 on 1 Career Mentoring Sessions

            Career Oriented Sessions

            Resume & LinkedIn Profile Building

            We Offer High-Quality Training at The Lowest Prices.

            Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

            What Makes ACTE Training Different?

            Feature

            ACTE Technologies

            Other Institutes

            Affordable Fees

            Competitive Pricing With Flexible Payment Options.

            Higher Fees With Limited Payment Options.

            Industry Experts

            Well Experienced Trainer From a Relevant Field With Practical Training

            Theoretical Class With Limited Practical

            Updated Syllabus

            Updated and Industry-relevant Course Curriculum With Hands-on Learning.

            Outdated Curriculum With Limited Practical Training.

            Hands-on projects

            Real-world Projects With Live Case Studies and Collaboration With Companies.

            Basic Projects With Limited Real-world Application.

            Certification

            Industry-recognized Certifications With Global Validity.

            Basic Certifications With Limited Recognition.

            Placement Support

            Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

            Basic Placement Support

            Industry Partnerships

            Strong Ties With Top Tech Companies for Internships and Placements

            No Partnerships, Limited Opportunities

            Batch Size

            Small Batch Sizes for Personalized Attention.

            Large Batch Sizes With Limited Individual Focus.

            LMS Features

            Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

            No LMS Features or Perks.

            Training Support

            Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

            Limited Mentor Support and No After-hours Assistance.

            ITIL Intermediate SO Course FAQs

            Looking for better Discount Price?

            Call now: +91-7669 100 251 and know the exciting offers available for you!
            • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
            • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
            • More than 3500+ students placed in last year in India & Globally
            • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
            • 85% percent placement record
            • Our Placement Cell support you till you get placed in better MNC
            • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
              ACTE Gives Certificate For Completing A Course
            • Certification is Accredited by all major Global Companies
            • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS
            • The entire ITIL Intermediate SO training has been built around Real Time Implementation
            • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
            • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
            All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
            No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
            We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

            Why Should I Learn ITIL Intermediate SO Course At ACTE?

            • ITIL Intermediate SO Course in ACTE is designed & conducted by ITIL Intermediate SO experts with 10+ years of experience in the ITIL Intermediate SO domain
            • Only institution in India with the right blend of theory & practical sessions
            • In-depth Course coverage for 60+ Hours
            • More than 50,000+ students trust ACTE
            • Affordable fees keeping students and IT working professionals in mind
            • Course timings designed to suit working professionals and students
            • Interview tips and training
            • Resume building support
            • Real-time projects and case studies
            Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
            You will receive ACTE globally recognized course completion certification Along with project experience, job support, and lifetime resources.
            We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
            We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each ITIL Intermediate SO batch to 5 or 6 members
            Our courseware is designed to give a hands-on approach to the students in ITIL Intermediate SO . The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
            You can contact our support number at +91 76691 00251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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