SAP CRM Technical Course In Pune | SAP CRM Technical Training In Pune | Updated 2025
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SAP CRM Technical Training in Pune

Rated #1 Recognized as the No.1 Institute For SAP CRM Technical Training in Pune

Gain expertise in SAP CRM Technical with our SAP CRM Technical Training in Pune. Learn to develop configure and manage SAP CRM solutions for B2B and B2C platforms.

This comprehensive SAP CRM Technical course in Pune covers hands-on experience in CRM development, BADI and enhancements, with expert-led training. Benefit from SAP CRM Technical Certification and Placement Assistance to secure roles in SAP CRM development.

  • 400+ Hiring Clients | 16,874+ Professionals Trained
  • Budget-friendly course fees with real-world applications
  • Join today and enhance your SAP CRM Technical skills!
  • Learn industry-focused SAP CRM Technical Placement training course
  • Hands-on experience in CRM development, BADI & enhancements
  • 100% SAP CRM Technical Placement Assistance & Certification Support
  • Build Your Skills With SAP CRM Technical Training Institute In Pune To Professional Path.
  • The SAP CRM Technical Course Covers All The Concepts, Tools, And Syllabus Required For Expertise.
  • Receive Guidance for Resume Creation, Interview Readiness and Career Success.
  • Choose A Learning Mode With Projects And Practical Sessions That Matches Your Career Goals.

Job Assistance

1,200+ Enrolled

In collaboration with

65+ Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

Quality Training With Affordable Fee

⭐ Fees Starts From

INR 36,000
INR 16,500
100% Placements | Get Hired in Top MNC

Our Hiring Partners

Best Practices On live Projects in SAP CRM Technical Training in Pune

  • Analyze the capabilities of professionals inside the SAP CRM Technical field.
  • Qualified lecturers with the laboratory for SAP CRM Technical course.
  • In SAP CRM Technical Training We train nearly 15,000 college students every year.
  • If you discover troubles whilst choosing a course of study, ACTE specialists will permit you to gain accurate position forecasts.
  • 100% assured glowing and professional placement, Our instructors have more than 10+years of Training experience in SAP CRM Technical courses.
  • We Working with the Best IT corporation. In addition to theoretical study, there are also internship opportunities.
  • We constantly Working with the Best Experts for internships for SAP CRM Technical training.
  • We have all the course materials furnished with the useful resource of the usage of the lecturers a terrific manner to view and share at the surrender of the course.
  • Concepts: Structure of the CRM, Role Concept, Enhancing and Customizing the Navigation Bar, Enhancing and Customizing the Header Area, Enhancing and Customizing the Work Area.
  • START YOUR CAREER WITH SAP CRM Technical Training Course THAT GETS YOU A JOB OF UPTO 5 TO 12 LACS IN JUST 60 DAYS!

What You'll Learn From SAP CRM Technical Training

Gain a deep understanding of risk management principles and frameworks aligned with SAP CRM Technical standards.

Learn to identify, assess, and mitigate project risks effectively to ensure successful project outcomes.

Master advanced risk analysis tools and techniques to enhance your decision-making and strategic planning skills.

Develop hands-on experience in real-world risk management scenarios guided by certified SAP CRM Technical professionals.

Your IT Career Starts Here

550+ Students Placed Every Month!

Get inspired by their progress in the Career Growth Report.

Other Categories Placements
  • Non-IT to IT (Career Transition) 2371+
  • Diploma Candidates3001+
  • Non-Engineering Students (Arts & Science)3419+
  • Engineering Students3571+
  • CTC Greater than 5 LPA4542+
  • Academic Percentage Less than 60%5583+
  • Career Break / Gap Students2588+

Upcoming Batches For Classroom and Online

Weekdays
02 - Feb - 2026
08:00 AM & 10:00 AM
Weekdays
04 - Feb - 2026
08:00 AM & 10:00 AM
Weekends
07 - Feb - 2026
(10:00 AM - 01:30 PM)
Weekends
08 - Feb - 2026
(09:00 AM - 02:00 PM)
Can't find a batch you were looking for?
INR 16,500
INR 36,000

OFF Expires in

Who Should Take a SAP CRM Technical Training

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Working Professionals

Diploma Holders

Professionals from Other Fields

Salary Hike

Graduates with Less Than 60%

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Job Roles For SAP CRM Technical Training

SAP CRM Technical Consultant

ABAP Developer

CRM Middleware Specialist

CRM Tester

CRM Performance Specialist

CRM Security Specialist

Integration Consultant

SAP CRM Technical Architect

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What’s included ?

Convenient learning format

📊 Free Aptitude and Technical Skills Training

  • Learn basic maths and logical thinking to solve problems easily.
  • Understand simple coding and technical concepts step by step.
  • Get ready for exams and interviews with regular practice.
Dedicated career services

🛠️ Hands-On Projects

  • Work on real-time projects to apply what you learn.
  • Build mini apps and tools daily to enhance your coding skills.
  • Gain practical experience just like in real jobs.
Learn from the best

🧠 AI Powered Self Interview Practice Portal

  • Practice interview questions with instant AI feedback.
  • Improve your answers by speaking and reviewing them.
  • Build confidence with real-time mock interview sessions.
Learn from the best

🎯 Interview Preparation For Freshers

  • Practice company-based interview questions.
  • Take online assessment tests to crack interviews
  • Practice confidently with real-world interview and project-based questions.
Learn from the best

🧪 LMS Online Learning Platform

  • Explore expert trainer videos and documents to boost your learning.
  • Study anytime with on-demand videos and detailed documents.
  • Quickly find topics with organized learning materials.

Curriculum

Syllabus of SAP CRM Technical Training in Pune
Module 1: Structure of the CRM
  • Web Client User Interface
  • Overview of the User Interface
  • Detailed Analysis of the User Interface
  • Navigation Bar
  • Header Area
  • Work Area
  • Navigating in the User Interface
  • Personalizing the User Interface
  • Logging On to the CRM Web Client
  • Prerequisites and Performance Optimization
Module 2: Role Concept
  • General Information about the Role Concept
  • Marketing Professional
  • Sales Professional
  • Service Professional
  • IC Agent
  • Technical Description of the Role Concept
  • Role and Profile Dependencies
  • Navigation Bar Profile
  • Technical Profile
  • Layout Profile
  • Layout Profile
  • Role Configuration Key
  • Authorization Role
  • Organizational Model and Role Assignment
  • Practical Example: Business Role
  • Creating an Authorization Role
  • Creating a Business Role (Service)
  • Using the Organizational Model to Assign the Business Role
  • Logging On and Testing the New Business Role
  • Practical Example: Customizing the Corporate Identity
  • Localizing the Data on SAP NetWeaver Application Server
  • Replacing the Company Logo
  • Customizing the Color and Font
  • Content of Important Files at a Glance
Module 3: Enhancing and Customizing the Navigation Bar
  • Configuring the Navigation Bar
  • Navigation from the Navigation Bar
  • Integrating a Transaction Launcher
  • Prerequisites and Limitations
  • Creating New Transactions
  • Integration into the Navigation Bar Profile
  • Changing an Existing Transaction
  • Copying and Deleting Transactions
  • Practical Example: Navigation Bar
  • Creating and Assigning a Role Configuration Key
  • Deactivating a Work Center Page
  • Adding a Work Center Page
  • Practical Example: Transaction Launcher
  • Setting Up a Logical System
  • Using the Transaction Launcher to Integrate the Application
  • Integrating the Application into the Navigation Bar
Module 4: Enhancing and Customizing the Header Area
  • Configuring the Header Area
  • Defining the Navigation Frame
  • Defining the Layout Components
  • Displaying the Central Search
  • Using the Working Context
Module 5: Enhancing and Customizing the Work Area
  • UI Configuration Tool
  • Configuration Access Sequence
  • Calling the UI Configuration Tool
  • Technical Information (F2 Key)
  • Role-Based Customizing of the User Interface
  • Design Layer
  • Structure of the Design Layer
  • UI Object Types
  • Design Layer Data Model
  • General Field Customizing
  • Modifying the Shared Memory Settings
  • Easy Enhancement Workbench
  • Differences Between the EEWB and the UI Configuration Tool
  • Structure of the Easy Enhancement Workbench
  • Field Enhancement with the Easy Enhancement Workbench
  • Troubleshooting
  • Notes on the Easy Enhancement Workbench
  • Practical Example: Using the UI
  • Configuration Tool
  • Customizing the Overview Page
  • Customizing the Search Page
  • Showing Input Fields in a View
  • Changing Field Labels in a View
  • Practical Example: Using the Design Layer
  • Creating a Design Object
  • Assigning the Design Object to the Context Node
  • Practical Example: Using the Easy Enhancement Workbench
  • Creating a New Field with the EEWB
  • Adding the Field to the View with the UI Configuration Tool
Module 6: ApplicationIntegration and Authorization
  • SAP NetWeaver Business Warehouse Integration
  • Basic SAP NetWeaver Business Warehouse Configuration
  • Links for Cross-Component Navigation
  • Integrating Reports into the User Interface
  • Integration into Custom Components
  • Integration into SAP NetWeaver Portal
  • Prerequisites and Functional Scope
  • Communication Between the ABAP System and the Portal
  • Uploading Business Roles from the CRM System
  • Integrating Business Roles into the Portal
  • Tips and Tricks for CRM Web Client Integration
  • Authorization Concept
  • Basic Principles of Authorization
  • Implementing Authorization
  • Example of Setting Up an Authorization Concept
  • Creating a Business Role
  • Creating and Assigning an Authorization Role
Module 7: Integrating Office Applications
  • Web Service Tool
  • Template Designer
  • Document Templates in Microsoft Word
  • Document Templates in Adobe LiveCycle Designer
  • Documents in the CRM Application
  • Advanced Topics
  • Transport of Document Templates
  • Transport of Service Objects
  • Prerequisites for Using the Template Designer
Module 8: Web Client UI Framework
  • Basic Principles
  • BSP Programming Models
  • Web Client UI Framework
  • Tag Libraries
  • Web Client Component
  • Component Workbench
  • Component Structure Browser
  • Detailed Overview
  • View Navigation
  • Runtime Repository Editor BOL Model Browser
Module 9: UI Component Architecture
  • View
  • View Controller
  • View Context
  • Event Handler
  • Plugs
  • View Layout (BSP Page
  • View Set
  • Window
  • Controller and Context
  • Component Controller
  • Custom Controller
  • Context Nodes and Attributes
  • Context Note Binding
  • Model Integration
  • Dependent Model Nodes
  • Navigation
  • Navigating with Navigational Links
  • Cross-Component Navigation
  • Component Interface
  • Interface View
  • Context
  • Events
  • UI Component Usage
Module 10: Creating Configurable Views and Pages
  • Form View
  • Table View
  • Buttons
  • One-Click Actions (OCAs)
  • Tree View
  • Search Pages
  • Overview Pages
  • Work Center Pages
Module 11: UI Component Enhancement Concept
  • Enhancement Set
  • Enhancing UI Components
  • Enhancement Set in the Component Workbench
Module 12: Generic Interaction Layer – GenIL
  • Benefits of the Generic Interaction Layer
  • GenIL Object Model
  • GenIL Components and Component Sets
  • GenIL Objects
  • Relationships Between GenIL Objects
  • Tools for Displaying Object Models
  • GenIL Model Browser
  • GenIL BOL Browser
  • Enhancing Object Models
  • Enhancing the Business Partner Model
  • Enhancing the Business Transaction Model
  • Simple GenIL Objects
  • Web Service Consumption Tool (WSCT)
  • Practical Example: Creating a Simple GenIL Object
Module 13: Business Object Layer — BOL
  • BOL Entities
  • Working with Collections
  • Access Using Iterators
  • Filtering Collections
  • Sorting Collections
  • BOL Core
  • Searching for BOL Entities
  • Traversing via the Object Model
  • Locking BOL Entities
  • Accessing BOL Entities
  • Generating BOL Entities
  • Transaction Context
  • Messages from the APIs
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Course Objectives

  • Our instructors have a minimum of five to ten years of industrial experience under their belts.
  • Great career help in the form of mentorship meetings with senior industry experts, practise interviews, and a job site, among others.
  • Published Study Resources.
  • Top Placements Records up to this point.
  • Career Counseling and Guidance
  • SAP CRM's foundation Role Concept, Enhancing & Customizing the Navigation Bar.
  • How to customize/change work area, Web Client UI Framework and Componentization of CRM 7.0 will also be covered. Constructing long-lasting UI Elements.
  • BOL and GenIL programming will also be included.
  • Our final section will include the "Tips & Tricks" of CRM Technical, as well as great examples of how to use CRM Technical effectively.
    Nowadays, best-run organizations visit their clients with a focus on their many vital assets, more than before. It is the goal of every organization to engage its finest clients and maximize the efficacy of every consumer engagement, whether it is sales, service, or marketing. It is a part of a larger set of sap modules. A company's growth, operational excellence, and competitive agility can all be improved with these solutions.
    Our SAP CRM Technical institute is designed to provide students with a hands-on approach to SAP CRM Technical. The course consists of both theoretical and practical lectures that explain the fundamentals of each module, followed by high-intensity practical sessions that apply each module to current business challenges and objectives, requiring the students' time and effort.
  • SAP CRM Technical certified specialists and teachers deliver outstanding SAP CRM Technical training.
  • Comprehensive SAP CRM Technical installation training and certification with regular real-time, industry-specific projects and assignments.
  • Material for a comprehensive SAP CRM technical training session with SAP CRM Technical lesson to impart SAP CRM Technical core module data as well as SAP Cloud hands-on training.
  • Support is available 24 hours a day, 7 days a week.
  • Working professionals and students pursuing degrees can choose from a variety of batch times.
    SAP CRM Technical will give you a global forum where you can demonstrate your knowledge. Because the SAP deployment process is complicated, it necessitates appropriate experience and knowledge. As a result, SAP is a highly sought-after qualification with several career opportunities in the business. The global economy would be enormous if you looked into SAP's job chances.
    It's quite moving, and it may be a requirement in today's advanced IT environment. SAP is the top computer code producer, and it has created the most straightforward job path for a newcomer these days. Furthermore, because it experts to establish a successful career for the long term, there are numerous employment alternatives for a freshman. SAP CRM Technical could be a lot of fun to work with. It's a fantastic tool that may be used in conjunction with other SAP modules.

So what were the advantages of SAP CRM Technical Training at ACTE?

  • SAP CRM Technical Training with Scenario-Based Learning Methods.
  • The Administration of SAP CRM Technical Materials and Certifications.
  • The Hands-On Method.
  • AP CRM Technical Course Agenda - Customized.
  • There is Live-Support During SAP CRM Technical Training Session Hours available.

Does the SAP Customer Relationship Management Technical serve?

    SAP CRM Technical is a key component of the SAP Business Suite for managing customer relationship-related activities. It is used to support all customer-facing business areas such as service, marketing, and sales.

What is the average salary for a SAP CRM Technical Specialist?

    In the United States, a SAP CRM Technical Professional's average annual salary is $53,512.

So what were the benefits of SAP CRM Technical Training?

    This will help you gain a better grasp of SAP CRM Technical and get you up to speed quickly. There is a strong emphasis on ensuring that after completing this course, you will be able to operate independently in the CRM module.

Would this SAP CRM Technical Certification Training have any prerequisites?

  • Basic SAP ABAP expertise is required.
  • Developers who work with the ABAP programming language.
  • Consultants in SAP CRM.
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Overview of SAP CRM Technical Training in Pune

We provide the Best training for SAP CRM Technical Training on the way to be an extensively implemented method for managing a corporation's interactions with customers, clients, and profits prospects. It consists of the mistreatment time to prepare, automate, and synchronize industrial corporation techniques specifically profits activities, however furthermore those for promoting, client service, and technical support. The goals are to appearance out, attract, and win new clients, nurture and maintain those the corporation already has, tempt former clients to go back to the fold and decrease lower back prices of promoting and client service.

In our training, the students will look at the Customer Relationship and the manner they describe the corporation-large sort of industrial corporation strategies together with customer-interface departments further to one-of-a-kind departments. measuring and valuing client relationships is critical in imposing his method SAP CRM Technical is one-of-a-kind from CRM useful therein this training consists of managing the net UI configuration and customization mainly to healthy the necessities of the industrial corporation.

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Need customized curriculum?

Get Hands-on Knowledge about SAP CRM Technical Projects

Our Top Hiring Partner for Placements

ACTE Pune offers placement opportunities as add-on to every student / professional who completed our classroom or online training. Some of our students are working in these companies listed below.

  • We are associated with top organizations like HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc. It make us capable to place our students in top MNCs across the globe
  • We have separate student’s portals for placement, here you will get all the interview schedules and we notify you through Emails.
  • After completion of 70% SAP CRM training course content, we will arrange the interview calls to students & prepare them to F2F interaction
  • SAP CRM Trainers assist students in developing their resume matching the current industry needs
  • We have a dedicated Placement support team wing that assist students in securing placement according to their requirements
  • We will schedule Mock Exams and Mock Interviews to find out the GAP in Candidate Knowledge

Get Certified By Oracle & Industry Recognized ACTE Certificate

Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

About Experienced SAP CRM Trainer

  • Our SAP CRM Training in Pune. Trainers are certified professionals with 7+ years of experience in their respective domain as well as they are currently working with Top MNCs.
  • As all Trainers are SAP CRM domain working professionals so they are having many live projects, trainers will use these projects during training sessions.
  • All our Trainers are working with companies such as Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, HCL Technologies, etc.
  • Trainers are also help candidates to get placed in their respective company by Employee Referral / Internal Hiring process.
  • Our trainers are industry-experts and subject specialists who have mastered on running applications providing Best SAP CRM training to the students.
  • We have received various prestigious awards for SAP CRM Training in Pune from recognized IT organizations.

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

100% Placements | Get Hired in Top MNC

    Career Support

    Placement Assistance

    Exclusive access to ACTE Job portal

    Mock Interview Preparation

    1 on 1 Career Mentoring Sessions

    Career Oriented Sessions

    Resume & LinkedIn Profile Building

    We Offer High-Quality Training at The Lowest Prices.

    Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

    What Makes ACTE Training Different?

    Feature

    ACTE Technologies

    Other Institutes

    Affordable Fees

    Competitive Pricing With Flexible Payment Options.

    Higher Fees With Limited Payment Options.

    Industry Experts

    Well Experienced Trainer From a Relevant Field With Practical Training

    Theoretical Class With Limited Practical

    Updated Syllabus

    Updated and Industry-relevant Course Curriculum With Hands-on Learning.

    Outdated Curriculum With Limited Practical Training.

    Hands-on projects

    Real-world Projects With Live Case Studies and Collaboration With Companies.

    Basic Projects With Limited Real-world Application.

    Certification

    Industry-recognized Certifications With Global Validity.

    Basic Certifications With Limited Recognition.

    Placement Support

    Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

    Basic Placement Support

    Industry Partnerships

    Strong Ties With Top Tech Companies for Internships and Placements

    No Partnerships, Limited Opportunities

    Batch Size

    Small Batch Sizes for Personalized Attention.

    Large Batch Sizes With Limited Individual Focus.

    LMS Features

    Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

    No LMS Features or Perks.

    Training Support

    Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

    Limited Mentor Support and No After-hours Assistance.

    SAP CRM Course FAQs

    Looking for better Discount Price?

    Call now: +91-7669 100 251 and know the exciting offers available for you!
    • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
    • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
    • More than 3500+ students placed in last year in India & Globally
    • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
    • 85% percent placement record
    • Our Placement Cell support you till you get placed in better MNC
    • Please Visit Your Student Portal | Here FREE lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
      ACTE Gives Certificate For Completing A Course
    • Certification is Accredited by all major Global Companies
    • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS
    • The entire SAP CRM training has been built around Real Time Implementation
    • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
    • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
    All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
    No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
    We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

    Why Should I Learn SAP CRM Course At ACTE?

    • SAP CRM Course in ACTE is designed & conducted by SAP CRM experts with 10+ years of experience in the SAP CRM domain
    • Only institution in India with the right blend of theory & practical sessions
    • In-depth Course coverage for 60+ Hours
    • More than 50,000+ students trust ACTE
    • Affordable fees keeping students and IT working professionals in mind
    • Course timings designed to suit working professionals and students
    • Interview tips and training
    • Resume building support
    • Real-time projects and case studies
    Yes We Provide lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
    You will receive ACTE globally recognized course completion certification Along with project experience, job support, and lifetime resources.
    We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
    We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each SAP CRM batch to 5 or 6 members
    Our courseware is designed to give a hands-on approach to the students in SAP CRM. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
    You can contact our support number at +91-7669 100 251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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    Job Opportunities in SAP CRM Technical

    SAP CRM Technical focuses on the development, customization, and integration of CRM systems. It involves ABAP programming, middleware configuration, and enhancing CRM applications to meet enterprise business needs.