Best SAP Customer Service Online Training | SAP Customer Service Course | Updated 2025
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SAP Customer Service Online Training

Rated #1 Recognized as the No.1 Institute for SAP Customer Service Online Training

Elevate your career with SAP Customer Service Online Training, taught by industry experts. Gain hands-on experience and unlock exciting career opportunities in customer service management, service processing.

Upon completing the SAP Customer Service Course, you’ll master key concepts such as service order management, warranty management, and integration with other SAP modules. You’ll work on real-world SAP Projects, learning how to optimize customer service processes and ensure a seamless experience.

  • Join SAP Customer Service Online Course and advance your career.
  • Flexible online training with expert instructors and professional network.
  • Affordable SAP Certification with placement support and career growth.
  • Leverage SAP tools to streamline service requests and enhance support.
  • Open doors to job opportunities with top companies seeking SAP experts.
  • Gain hands-on experience with industry-standard customer service techniques.

Job Assistance

1,200+ Enrolled

In collaboration with

65+ Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions
Quality Training With Affordable Fee

⭐ Fees Starts From

INR 38,000
INR 18,500
Get Training Quote for Free

      Our Hiring Partners

      Practice with excellent inventiveness and training.

      • 100% practice-oriented courses, including real-time projects and lifetime access to SAP customer service.
      • More than 10 years of professional experience.
      • Standardized business processes .
      • Planning, scheduling, tracking, and management become easy.
      • If you have difficulty choosing a course of study, ACTE consultants can help you make accurate job predictions.
      • Our professors have more than 10 years of teaching experience in SAP customer service courses and work for the best IT companies.
      • START YOUR CAREER WITH SAP Customer Service Online COURSE THAT GETS YOU A JOB OF UPTO 5 TO 12 LACS IN JUST 60 DAYS!

      Your IT Career Starts Here

      550+ Students Placed Every Month!

      Get inspired by their progress in the Career Growth Report.

      Other Categories Placements
      • Non-IT to IT (Career Transition) 2371+
      • Diploma Candidates3001+
      • Non-Engineering Students (Arts & Science)3419+
      • Engineering Students3571+
      • CTC Greater than 5 LPA4542+
      • Academic Percentage Less than 60%5583+
      • Career Break / Gap Students2588+
      Top Placement Record

      Upcoming Batches For Classroom and Online

      Weekdays
      08 - Dec - 2025
      08:00 AM & 10:00 AM
      Weekdays
      10 - Dec - 2025
      08:00 AM & 10:00 AM
      Weekends
      13 - Dec - 2025
      (10:00 AM - 01:30 PM)
      Weekends
      14 - Dec - 2025
      (09:00 AM - 02:00 PM)
      Can't find a batch you were looking for?
      INR 18,500
      INR 38,000

      OFF Expires in

      BOOK A FREE DEMO CLASS

      What’s included ?

      Convenient learning format

      📊 Free Aptitude and Technical Skills Training

      • Learn basic maths and logical thinking to solve problems easily.
      • Understand simple coding and technical concepts step by step.
      • Get ready for exams and interviews with regular practice.
      Dedicated career services

      🛠️ Hands-On Projects

      • Work on real-time projects to apply what you learn.
      • Build mini apps and tools daily to enhance your coding skills.
      • Gain practical experience just like in real jobs.
      Learn from the best

      🧠 AI Powered Self Interview Practice Portal

      • Practice interview questions with instant AI feedback.
      • Improve your answers by speaking and reviewing them.
      • Build confidence with real-time mock interview sessions.
      Learn from the best

      🎯 Interview Preparation For Freshers

      • Practice company-based interview questions.
      • Take online assessment tests to crack interviews
      • Practice confidently with real-world interview and project-based questions.
      Learn from the best

      🧪 LMS Online Learning Platform

      • Explore expert trainer videos and documents to boost your learning.
      • Study anytime with on-demand videos and detailed documents.
      • Quickly find topics with organized learning materials.

      Curriculum

      Syllabus of SAP Customer Service Online Training
      Module 1: Master Data
      • Serial number Creation
      • Equipment Creation
      • Functional Location
      • Installed Base
      • Work Center Creation
      • Cost Center Creation
      • Activity Type
      • Activity Pricing
      • Maintenance Plant
      • Maintenance Planning Plant
      Module 2: Configuration
      • Serial Number Management
      • Serial number Profile creation
      • Assigning to Material
      • Serial number creation
      • Activating Equipment’s
      • Equipment
      • Creating a Piece of Equipment
      • Using List Editing for Equipment
      • Changing a Piece of Equipment
      • Changing the Maintenance Plant
      • Change View Selection
      • Displaying an Equipment Master Record
      • Activating/Deactivating Equipment
      • Flagging a Piece of Equipment for Deletion
      • Displaying Usage Times
      • Displaying the Structure List and the Structure Graphic
      • Equipment at Functional Locations
      • Creation Functions for Functional Locations
      • Creating a Functional Location
      • Creating a Functional Location for the Reference Location
      • Creating a Functional Location Using a Copy Reference
      • Assigning a Superior Functional Location
      • Changing and Displaying a Functional Location
      • Renaming Functional Locations
      • Changing the Maintenance Plant in a Functional Location
      • Activating/Deactivating Functional Locations
      • Installing/Dismantling Equipment from the Functional Location Master Record
      • Creating a Partner for the Technical Object
      • Creating an Installed Base
      • Creating an Installed Base with a Reference
      • Creating an Installed Base from Sales Data
      • Creating an Installed Base from Production Data
      • Displaying an Installed Base
      • Displaying an Installed Base from the Notification
      • Structure Processing of an Installed Base
      • Environment Display for the Installation
      • Warranty Assignment
      • Warranty Counters and Characteristics
      • Master Warranty
      • Status Profile
      • Task List
      • Task list for Technical object
      • Measuring Points
      • Measurement Documents
      • Notification Types Creation
      • Damage Code Configuration
      • Cause Code Configuration
      • Partner Determination Procedure Configuration
      • Scheduling Types Configuration
      • Maintaining Control Keys
      • User Status Configuration for Notification Types
      • Task List Configuration for Notification Types
      • Configuring Priority Types
      • Service Order Type Creation
      • Scheduling
      • Service Order Processing
      • Notification and Order Integration
      • Control Key Configuration
      • User Status Configuration for Order Types
      • FOC Order Type Configuration
      • Allocation Structure
      • Settlement Profile Creation
      • Sales Order Type Configuration
      • DMR types configuration
      • DIP Profile Configuration
      • Settlement Profile Configuration
      • Completion Confirmation
      • Overall Confirmation
      • Confirmation of External Services & External materials
      • Billing Process
      • Teco
      • Order Settlement
      • Business Completion of Order
      • Maintenance Plan
      • Single cycle plan
      • Scheduling Maintenance Plan
      Module 3: Business Process
      • Internal Service Processing
      • External Service Processing
      • In -House- Repair
      • Repair-At-Site
      • AMC Process
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      Course Objectives

        ACTE gives the best SAP CS online training by our highly trained certified trainers. SAP Customer Service (CS) is an essential module in SAP ERP and it is an extension of the SD module and PM module. The plant maintenance module gives the businesses suggestions in the in-house maintenance functions in customer service handles service given to the customer. SAP CS is largely used for high-quality customer care as an after-sale service in the industry. We have been trying SAP CS courses to experts, companies so that they can meet all the requests in their respective technologies. We also produce other similar courses.
      • Get an overview of Customer Service.
      • Become familiar with the most significant business processes in Customer Service, including practical exercises.
      • Simplify integration with other SAP components.
      • Assistance decision-makers were responsible for implementing the system.
      • Know the different possible analysis options.
      • SAP CS trainer.
      • SAP CS Junior expert.
      • SAP CS senior adviser.
      • Project manager.
      • Vice president etc.
        It is so effective and maybe a need within the advanced IT world. SAP is that the best computer code manufacturer and this has opened the simplest career path for a novice these days. There are tremendous employment opportunities for a freshman furthermore because it experts to create a powerful career for the longer term SAP Customer Service may be a joy to use. It's a really good program and is combined with other sap modules.
      • We will give the simplest SAP Customer Service online training with 100 percent placement assistance and a cheap price. SAP Customer Service online training can offer good Hands-on-training and directly connect with the real-time environments.
      • We are working to offer SAP Customer Service Mobile basics to improve the amount of training to the students.
      • SAP Customer Service online trainers have trained over 100+ students thus far with successful placements.
      • Overview of Customer Service.
      • Technical objects.
      • Material serial numbers and equipment.
      • Functional locations, bills of material, and warranties.
      • Help desk processing.
      • Creating, processing, and completing service notifications.
      • Planning of technician resources.
      • Sales & Distribution (SD).
      • Plant Maintenance (PM).

      How will I execute the Practical in SAP Customer Service Online Training?

        Our Trainers will present the Environment/Server Access to the students and we guarantee practical real-time experience and training by implementing all the conveniences required for the in-depth knowledge of the course.

      How is the SAP used in Customer Service?

        The SAP Internet of Things solution allows proactive service and predictive support. You can immediately identify errors, use IoT data for troubleshooting, design automated notifications based on IoT sensor data, and facilitate preventive preservation for consumers.

      Who should Attend SAP Customer Service Online Training?

        This SAP CS training is designed for both fresh graduates and qualified professionals. Project directors, team members, and domain experts must attend this course.

      Is there any Prerequisite to learn in this SAP Customer Service Certification Training?

        People with domain knowledge in customer service are perfect applicants for this course.

      What is the highest salary for an SAP Customer Service Representative Certification?

        The most important salary for an SAP Customer Service Representative in the United States is $50,304 per year.
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      SAP Customer Service Online Training

      ACTE exciting SAP customer service introductory course, you will learn everything about how service management in SAP works by viewing four basic service scenarios in practice: simple service sales, service contracts, on-site maintenance, and on-site Service-service. Objects in CS include technical objects, maintenance orders, service orders, notifications, prices, and resource-related billing. Learn from those who implement customer service on the client-side every day. Online training is conducted by our highly professional certified trainers. The SAP customer service function contains the processes required by the company to provide services to its customers. These services can be associated with the warranty provided by the product or the warranty purchased by the customer. For the following reasons, it is very important for customers during warranty or repair. Excellent customer service helps increase customer loyalty.

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      Need customized curriculum?

      Get Hands-on Knowledge about SAP Customer Service Projects

      Project 1
      Using Proactive service and predictive maintenance

      Predictive maintenance thus complements the merchant with information. Proactive service is based on an inquiry that does real-time and historical data.

      Project 2
      Customer Interaction Centre (CIC) in SAP

      The Customer Interaction Center (CIC) is a performance interface for call center representatives who have close connections with customers.

      Project 3
      Implement automate their billing processes

      In automatic billing, you blend high volumes of billable items in billing. Enter the billing process and the coveted contract account interval

      Project 4
      Customer-centric project management in SAP

      A customer-centric way to project management can increase retention rates and boost client pleasure.

      Our Top Hiring Partner for Placements

      ACTE offers placement opportunities as add-on to every student / professional who completed our classroom or online training. Some of our students are working in these companies listed below.

      • We are associated with top organizations like HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc. It make us capable to place our students in top MNCs across the globe
      • We have separate student’s portals for placement, here you will get all the interview schedules and we notify you through Emails.
      • After completion of 70% SAP Customer Service training course content, we will arrange the interview calls to students & prepare them to F2F interaction
      • SAP Customer Service Trainers assist students in developing their resume matching the current industry needs
      • We have a dedicated Placement support team wing that assist students in securing placement according to their requirements
      • We will schedule Mock Exams and Mock Interviews to find out the GAP in Candidate Knowledge

      Get Certified By SAP Customer Service & Industry Recognized ACTE Certificate

      Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

      Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

      Complete Your Course

      a downloadable Certificate in PDF format, immediately available to you when you complete your Course

      Get Certified

      a physical version of your officially branded and security-marked Certificate.

      Get Certified

      About Experienced SAP Customer Service Trainer

      • Our SAP Customer Service Training in . Trainers are certified professionals with 7+ years of experience in their respective domain as well as they are currently working with Top MNCs.
      • As all Trainers are SAP Customer Service domain working professionals so they are having many live projects, trainers will use these projects during training sessions.
      • All our Trainers are working with companies such as Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, HCL Technologies, etc.
      • Trainers are also help candidates to get placed in their respective company by Employee Referral / Internal Hiring process.
      • Our trainers are industry-experts and subject specialists who have mastered on running applications providing Best SAP Customer Service training to the students.
      • We have received various prestigious awards for SAP Customer Service Training in from recognized IT organizations.

      Authorized Partners

      ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

      Get Training Quote for Free

            Career Support

            Placement Assistance

            Exclusive access to ACTE Job portal

            Mock Interview Preparation

            1 on 1 Career Mentoring Sessions

            Career Oriented Sessions

            Resume & LinkedIn Profile Building

            We Offer High-Quality Training at The Lowest Prices.

            Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

            What Makes ACTE Training Different?

            Feature

            ACTE Technologies

            Other Institutes

            Affordable Fees

            Competitive Pricing With Flexible Payment Options.

            Higher Fees With Limited Payment Options.

            Industry Experts

            Well Experienced Trainer From a Relevant Field With Practical Training

            Theoretical Class With Limited Practical

            Updated Syllabus

            Updated and Industry-relevant Course Curriculum With Hands-on Learning.

            Outdated Curriculum With Limited Practical Training.

            Hands-on projects

            Real-world Projects With Live Case Studies and Collaboration With Companies.

            Basic Projects With Limited Real-world Application.

            Certification

            Industry-recognized Certifications With Global Validity.

            Basic Certifications With Limited Recognition.

            Placement Support

            Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

            Basic Placement Support

            Industry Partnerships

            Strong Ties With Top Tech Companies for Internships and Placements

            No Partnerships, Limited Opportunities

            Batch Size

            Small Batch Sizes for Personalized Attention.

            Large Batch Sizes With Limited Individual Focus.

            LMS Features

            Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

            No LMS Features or Perks.

            Training Support

            Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

            Limited Mentor Support and No After-hours Assistance.

            SAP Customer Service Course FAQs

            Looking for better Discount Price?

            Call now: +91-7669 100 251 and know the exciting offers available for you!
            • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
            • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
            • More than 3500+ students placed in last year in India & Globally
            • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
            • 85% percent placement record
            • Our Placement Cell support you till you get placed in better MNC
            • Please Visit Your Student Portal | Here FREE lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
              ACTE Gives Certificate For Completing A Course
            • Certification is Accredited by all major Global Companies
            • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS
            • The entire SAP Customer Service training has been built around Real Time Implementation
            • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
            • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
            All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
            No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
            We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

            Why Should I Learn SAP Customer Service Course At ACTE?

            • SAP Customer Service Course in ACTE is designed & conducted by SAP Customer Service experts with 10+ years of experience in the SAP Customer Service domain
            • Only institution in India with the right blend of theory & practical sessions
            • In-depth Course coverage for 60+ Hours
            • More than 50,000+ students trust ACTE
            • Affordable fees keeping students and IT working professionals in mind
            • Course timings designed to suit working professionals and students
            • Interview tips and training
            • Resume building support
            • Real-time projects and case studies
            Yes We Provide lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
            You will receive ACTE globally recognized course completion certification Along with project experience, job support, and lifetime resources.
            We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
            We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each SAP Customer Service batch to 5 or 6 members
            Our courseware is designed to give a hands-on approach to the students in SAP Customer Service. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
            You can contact our support number at +91 76691 00251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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