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SAP IS U (Utilities) CRM Online Training

19286 Ratings

Rated #1 Recoginized as the No.1 Institute for SAP IS U (Utilities) CRM Online Training

Boost your career in the utilities sector by enrolling in the SAP IS-U (Utilities) CRM Online Training, led by industry experts. Gain hands-on experience and explore exciting career opportunities in the field of customer relationship management for utilities.

Upon completing the SAP IS-U CRM Online Course, students will gain a comprehensive understanding of key SAP IS-U CRM concepts, including customer management, billing, service orders, and complaint management specific to the utilities industry. You will develop the skills required to optimize customer interactions, enhance service delivery, and streamline utilities operations using SAP IS-U CRM tools.

  • Unlock endless job opportunities with top MNCs.
  • Join the SAP IS-U CRM Training and fast-track your career growth.
  • Master SAP IS-U CRM tools today and elevate your career prospects!
  • Get affordable, industry-recognized training with placement support online.
  • Connect with over 400+ hiring companies and 15,648+ trained professionals.
  • Gain practical experience in managing utilities customer relationships within SAP.

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Fee INR 20000

INR 14000

Training

Enroll Now View Syllabus

  • Case Studies and Projects 8+

  • Hours of Training 45+

  • Placement Assurance 100%

  • Expert Support 24/7

  • Support & Access Lifetime

  • Certification Yes

  • Skill Level All

  • Language All

Excellent of SAP IS U (Utilities) CRM Online Training.

  • Qualified teachers teach 15,000 students each year.
  • If you have difficulty choosing a course of study, ACTE consultants can help you make accurate job predictions.
  • Our lecturers have at least 9+years of teaching experience in SAP IS U (Utilities) CRM courses.
  • In addition to theoretical study, there are practical courses for IT business.
  • We have prepared all the course materials provided by the teachers for you to watch and share with us at the end of the course.
  • Concepts: Process overview: involved objects (SAP CRM/SAP IS-U/SAP BW), Process overview: utility contracts for residential customers, follow- up pro-cesses, and marketing for utilities, Middleware: general concepts, Middleware replication: integration of business partners and technical objects, Products in SAP CRM, master data templates in SAP IS-U, Replication of SAP CRM service contracts to SAP IS-U, Initial download, SAP IS-U contacts and SAP CRM activities, Settings regarding marketing campaigns, Processes in IC Web Client, KAM Portal for commercial and industrial customers.
  • START YOUR CAREER WITH SAP IS U (Utilities) CRM Online Training THAT GETS YOU A JOB OF UPTO 5 TO 12 LACS IN JUST 60 DAYS!
  • Classroom Batch Training
  • One To One Training
  • Online Training
  • Customized Training
  • Enroll Now

Talk to us

we are happy to help you 24/7

+91-7669 100 251
Other Categories Placements
  • Non-IT to IT (Career Transition) 2371+
  • Diploma Candidates3001+
  • Non-Engineering Students (Arts & Science)3419+
  • Engineering Students3571+
  • CTC Greater than 5 LPA4542+
  • Academic Percentage Less than 60%5583+
  • Career Break / Gap Students2588+
Top Placement Record

Upcoming Batches

28-Apr-2025
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

30-Apr-2025
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

03-May-2025
Sat,Sun

Weekend Regular

(10:00 AM - 01:30 PM)

(Class 3hr - 3:30Hrs) / Per Session

04-May-2025
Sat,Sun

Weekend Fasttrack

(09:00 AM - 02:00 PM)

(Class 4:30Hr - 5:00Hrs) / Per Session

    Hear it from our Graduate

    Best Practices on Job Oriented Modules Covered in SAP IS U (Utilities) CRM Online Training

    Course Objectives

    • SAP IS-U is a sales and information system that helps business and waste disposal companies. SAP IS-U maintains business purposes such as meter reading, meter data management, scheduling, billing, invoicing, accounting, customer service, and combination to client relations management.
    • Process overview: involved objects (SAP CRM/SAP IS-U/SAP BW)
    • Process overview: utility contracts for residential customers, follow- up processes, and marketing for utilities
    • Middleware: general concepts
    • Middleware replication: integration of business partners and technical objects
    • Products in SAP CRM, master data templates in SAP IS-U
    • Functional Consultant required with min of 5 years of hands-on CRM functional experience ideally in the utility industry
    • Attending requirements workshops and assisting business in blueprint phase
    • Identify and suggest possible process improvement opportunities through CRM 7
    • Preparing functional specifications
    • Completing system configuration
    • Troubleshooting and resolving complex technical problems
    • Detailed knowledge of SAP IS-U FICA, and experience with implementing complex FICA solutions.
    • Experience integrating CRM DSM business role with CRM Utilities IC Agent business role.
    • Experience leveraging documentum to be the document repository for DSM attached documents.
    • 100% Guaranteed Placement Support for Freshers & Working Professionals.
    • You will not only gain knowledge of SAP IS U (Utilities) CRM and advanced concepts, but also gain exposure to Industry best practices.
    • Experienced Trainers and Lab Facility.
    • SAP Certified Development Associate - ABAP certification Guidance Support with Exam Dumps.
    • Practical oriented / Job oriented Training. Practice on Real Time project scenarios.
    • We have designed an in-depth course so meet job requirements and criteria.
    • Resume & Interviews Preparation Support.

    Capacity to translate business requirements into specific designs,Ability to configure Customer Programs in an electric utility SAP CRM Demand Side Management module, CRM, and ECC.

    • Mock Interview Sessions
    • Self-complete way to reports.
    • Various Placment Options
    • Life time Portal Access

    How Much I can Earn Really By Learning SAP IS U (Utilities) CRM Course Nowadays?

      The highest wages for an SAP Is U (Utilities) CRM Specialist in India is ₹30,25,000 per year. The lowest salary for an SAP Oil and Gas Specialist in India is ₹4,56,500 per year.

    TOP MNC Designations Designed For SAP IS U (Utilities) CRM Course?

    • Business Process Associate
    • SAP IS-U /ABAP Developer
    • SAP IBP Expert
    • SAP for Utilities Billing Application Lead
    • SAP IS Utility DM Senior

    What Are The Job Portal Websites For SAP IS U (Utilities) CRM Course?

    • RedSAP Solution
    • trailsap
    • freelancermap.com
    • sapindiacareer

    Some Following Software Knowledge Help To Grow In SAP IS U (Utilities) CRM Course?

    SAP ERP Basic knowledge is enough to Learn SAP IS U (Utilities) CRM Course easily

    There Is A Big Scope For SAP ERP Into SAP IS U (Utilities) CRM Course?

    This SAP IS U (Utilities) CRM is a process-oriented sales and information system that supports services given utilities including waste disposal companies. As an integrated component in SAP ERP, SAP Utilities provides you with all the benefits of a comprehensive and effective Enterprise Resource Planning (ERP) System.

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    Overview of SAP IS U (Utilities) CRM Online Training.

    ACTE help you understand how to use the SAP IS U (Utilities) CRM user interface structure to easily create custom and standardized development applications, and acquire the skills required to use SAP IS U (Utilities) CRM courses. Utilities (ISU) focus on information and sales systems that support all business processes of utility companies. After completing the ISU course, candidates can use the software to manage and bill private, commercial, and industrial customers and related parties. Basic ISU concepts, including regulated and deregulated market size, master data/main functions and basic business data, energy data management, object grouping, and daisy chain, and business scenarios. In these sub-ject areas, students maximize their profit potential through cross-selling and up-selling and using operational information that suits their needs.

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    Key Features

    ACTE offers SAP IS U (Utilities) CRM Training in more than 27+ branches with expert trainers. Here are the key features,

    • 40 Hours Course Duration
    • 100% Job Oriented Training
    • Industry Expert Faculties
    • Free Demo Class Available
    • Completed 500+ Batches
    • Certification Guidance

    Authorized Partners

    ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

    Curriculum

    Syllabus of SAP IS U (Utilities) CRM Online Training
    Module 1: SAP ISU TRAINING OVERVIEW
    • De-Regulatory Market
    • Un bundling
    Module 2: INTRODUCTION TO SAP ISU TRAINING
    • SAP R/ 3 Overview
    • Extended R/ 3 Integration Model & SAP ISU
    • SAP IS Utilities components
    • ISU/ CCS Integration Model
    • Relation between R/ 3 and ISU Components
    • Typical ISU Scenario
    Module 3: PROJECT METHODOLOGY
    • ASAP methodology
    • AS-IS process
    • Business requirements gathering & BBPs
    • Go-Live process
    Module 4: REGIONAL STRUCTURES IN SAP ISU TRAINING
    • Purpose of regional structure
    • Postal Regional structure
    • Political Regional structure
    • Company Regional structure
    • Portions & Meter reading Units
    • Scheduling tasks
    • Dependencies of Regional structures
    Module 5: FRONT OFFICE & CIC IN SAP ISU TRAINING
    • Front Office Overview
    • Front Office Introduction
    • How FO handles business
    • Front office processes
    • Customer Interaction center Overview
    • What is Customer Interaction center
    • CIC Business scenario
    • Uses of CIC
    • Integration with external communication systems
    Module 6: ISU MASTER DATA OVER VIEW
    • Introduction to Master data
    • Business Master data
    • Business Partner
    • Contract account
    • Contract
    • System configuration in SAP IS-U & R/ 3
    • Creation of Business master data
    • Technical Master data
    • Connection Object
    • Premise
    • Installation
    • System configuration in SAP IS-U & R/ 3
    • Creation of Technical master data
    Module 7: CUSTOMER CONTACTS OVERVIEW
    • Customer Contacts
    • Grouping of Customer contacts
    • Contact management in Customer Service
    • Display/ Change/ Create Customer contacts in CCS
    • R/ 3 Side configurations(non-CCS)
    Module 8: MOVE-IN & MOVE-OUT
    • Move-in Introduction
    • Move-in Business scenario
    • Move-in Processing
    • Changes to contract data during Move-in
    • Allocation of Contract to installation
    • Installation History
    • System Configurations SAP ISU Training
    Module 9: DEVICE TECHNOLOGY(DEVICE MANAGEMENT)
    • Device Category & Device
    • Device management Overview
    • Integration with Logistics
    • Register & Register data
    • Modeling of devices
    • Device Inspection and certification
    Module 10: SAP ISU TRAINING INSTALLATIONS & ORDER PROCESSING
    • Installation Overview
    • The Installation service process
    • Installation services
    • Service processing
    • Periodic Device replacement
    • Replacement of a meter
    • Reversal of Removal
    • Business scenario: Replacement of sample device
    • Generation of service order
    • Executing the service order
    • Determining the Device location
    • Device Location & data
    Module 11: OVERVIEW OF TECHNICAL OBJECTS FOR SAP ISU TRAINING
    • Relationship between Technical objects
    • Service order execution steps
    • Technical installation structure
    • Example of installation structure
    • Billing related process & data entry
    • Device History
    • Device life cycle
    Module 12: METER READING OVERVIEW
    • Meter Reading introduction
    • Types of Meter reading
    • Meter Reading Organization(Street route)
    • Creating Meter reading orders
    • Validating Meter reading results
    • Monitoring meter reading results
    • Reversing Meter reading orders
    Module 13: BILLING IN SAP ISU TRAINING
    • Billing Overview
    • Billing Introduction
    • Billing scenario
    • ISU/ CCS billing
    • Billing Procedures
    • Billing Tasks
    • Billing periods
    • Forms of Billing
    • Special Billing functions
    • Process of Billing
    • Process of Billing
    • Entry of selection
    • Billing & Simulation
    • Simulation types
    • Document types
    • Document Information
    • Further processing of documents
    • Outsorting Procedure
    • Billing Reversal Process
    • Data between Smart grid and SAP System
    Module 14: INVOICING FOR SAP ISU TRAINING
    • Invoicing Overview
    • Tasks of invoicing
    • Invoicing Procedure
    • Invoicing units
    • Mandatory Contracts
    • Optional Contracts
    • Cross company code Invoicing
    • Settlement
    • Budget Billing procedure
    • Payment plan categories
    • Creation of Budget billing plan
    • Invoicing reversal
    • Bill reversal
    • Billing master data
    • Business objects Rate allocation
    • Rate category
    • Rate type
    • Business Objects – Rate structures
    • Rate, Rate data & Rate step
    • Fact group structure
    • Operand data
    • Operand values
    • Price categories
    • Price types
    • Rate determination
    • Discounts/ Surcharges
    Module 15: CONTRACT ACCOUNTS RECEIVABLES & PAYABLES
    • Overview
    • FICA Business scenarios
    • Special features of FICA
    • Understanding the terminology
    • Payment run & Payment Lot
    • Clearing
    • Returns
    • Influential factors
    • Activity settings
    • Returns lot
    • Installment plan
    • FICA Business transactions
    • Document posting
    • Payment posting
    • Incoming payments
    • Account maintenance
    • Document reversal
    • Interest
    • Account display
    • Dunning
    • Dunning principle
    • Dunning levels
    • Dunning history
    • Returns processing
    Module 16: PRINT WORKBENCH FOR SAP ISU TRAINING
    • Introduction
    • SAP Script overview
    • SAP Smart form Overview
    • Maintaining forms
    • Integration of Print workbench & SAP Scripts
    • Print control & Print environment
    Module 17: INDUSTRY SOLUTION MIGRATION WORKBENCH
    • Introduction to EMIGALL
    • Overview of data migration in SAP ISU Training
    • Maintaining company parameters
    • Object maintenance
    • Field Rules
    • Data import
    • Processing import file
    • Analysis migration statistics
    • Key status management
    • Data download
    Module 18: WORKFLOW IN SAP ISU TRAINING
    • Introduction to WORKFLOW
    • Integration of WORKFLOW & SAP
    • Dealing with WORKFLOW in SAP IS-U
    • WORKFLOW Scenarios in SAP IS-U
    • Customer care service scenarios
    • Device management scenarios
    • Billing & invoicing scenarios
    • FICA Scenarios
    Module 19: ENHANCEMENTS & MODIFICATIONS TO SAP ISU TRAINING
    • Introduction to User-exits
    • Function-exits
    • Menu-exits
    • Screen-exits
    • Field-exits
    • Introduction to BADIS
    • How to find User exits & BADI s
    Module 20: BBP (BUSINESS BLUE PRINTS)
    • Developing the Business blue print
    Module 21: Functional Specification
    • Developing a functional specification
    Module 22: REGENERATING FILTER OBJECTS AFTER CLIENT COPY
    • CRM MW Business Partner
    • Business Partner Functional Design
    • Partner Roles 2.3 Download Customizing Objects
    • Define Groupings and assign number ranges
    • Assign BP Classification to SD customer account group in transaction PIDE
    • Initial Load
    • CRM MW Business Partner Relationships
    • Partner Role Functional Design
    • Converting Control Tables
    • Inactivate Mobile Scenario
    • Initial Load
    • CRM MW Business Agreement and Contract Accounts
    • Business Agreement and Contract Accounts Functional Design
    • Number Assignment
    • Contract Account Categories and Business Agreement Classes
    • Converting Control Tables
    • Configure FI-CA for active open item accounting
    • Tax features in CRM
    • Payment Methods
    • Define the terms of payment in CRM
    • Initial Load
    • CRM MW ConnectionObjects and PODs
    • Functional Design Connection Objects and PODs
    • Set up Product Hirerarchy and Product Category
    • Define IS-U Customizing settings for Technical Objects
    • Initial Load
    • Product Manster
    • Product ID Format
    • Hierarchies and Categories
    • Types, Attributes and Views
    • Configurable Products
    • Product-Rate Integration
    • CRM IC webclient
    • Components of the IC Webclient
    • Business Roles and Number of IC Webclients
    • Business Partner / Account Search
    • Organisational Model and Business Roles
    • Authorisation Profiles and Business Roles
    • Business Transaction Profiles
    • Layout and Technical Profiles
    • Table Personalisation
    • Credit Card number masking
    • Process Between CRM and ISU
    • Move In with Product Allocation
    • Change Move in Date
    • Move In reversal
    • Move Out
    • Change Move Out Date
    • Move Out Reversal
    • Contract with product Allocation
    • Reverse Product Change
    • Change of Supplier
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    Show Less
    Need customized curriculum?

    Hands-on Real Time SAP CRM Projects

    Project 1
    Sales Management project.

    The main purpose of Sales management project is to provide user friendly and fast working environment to the end users for sales and purchase.

    Project 2
    Customer Acquisition project.

    Customer acquisition is the process of bringing new customers or clients to your business. The goal of this process is to create a systematic.

    Project 3
    Product Lifecycle Management Project.

    The objective of PLM is to increase product revenues, reduce product-related costs, maximise the value of the product portfolio, and maximise the value of current.

    Project 4
    Supplier Relationship Management Project.

    The main objective of Supplier Relationship Management (SRM) is to establish two-way, mutually beneficial relationships between an organization and its suppliers.

    Our Top Hiring Partner for Placements

    ACTE offers placement opportunities as add-on to every student / professional who completed our classroom or online training. Some of our students are working in these companies listed below.

    • We are associated with top organizations like HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc. It make us capable to place our students in top MNCs across the globe
    • We have separate student’s portals for placement, here you will get all the interview schedules and we notify you through Emails.
    • After completion of 70% SAP IS U (Utilities) CRM training course content, we will arrange the interview calls to students & prepare them to F2F interaction
    • SAP IS U (Utilities) CRM Trainers assist students in developing their resume matching the current industry needs
    • We have a dedicated Placement support team wing that assist students in securing placement according to their requirements
    • We will schedule Mock Exams and Mock Interviews to find out the GAP in Candidate Knowledge

    Get Certified By SAP IS U (Utilities) CRM & Industry Recognized ACTE Certificate

    Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

    Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

    Complete Your Course

    a downloadable Certificate in PDF format, immediately available to you when you complete your Course

    Get Certified

    a physical version of your officially branded and security-marked Certificate.

    Get Certified

    About Experienced SAP IS U (Utilities) CRM Trainer

    • Our SAP IS U (Utilities) CRM Training in . Trainers are certified professionals with 7+ years of experience in their respective domain as well as they are currently working with Top MNCs.
    • As all Trainers are SAP IS U (Utilities) CRM domain working professionals so they are having many live projects, trainers will use these projects during training sessions.
    • All our Trainers are working with companies such as Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, HCL Technologies, etc.
    • Trainers are also help candidates to get placed in their respective company by Employee Referral / Internal Hiring process.
    • Our trainers are industry-experts and subject specialists who have mastered on running applications providing Best SAP IS U (Utilities) CRM training to the students.
    • We have received various prestigious awards for SAP IS U (Utilities) CRM Training in from recognized IT organizations.

    SAP IS U (Utilities) CRM Course FAQs

    Looking for better Discount Price?

    Call now: +91-7669 100 251 and know the exciting offers available for you!
    • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
    • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
    • More than 3500+ students placed in last year in India & Globally
    • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
    • 85% percent placement record
    • Our Placement Cell support you till you get placed in better MNC
    • Please Visit Your Student Portal | Here FREE lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
      ACTE Gives Certificate For Completing A Course
    • Certification is Accredited by all major Global Companies
    • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS
    • The entire SAP IS U (Utilities) CRM training has been built around Real Time Implementation
    • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
    • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
    All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
    No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
    We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

    Why Should I Learn SAP IS U (Utilities) CRM Course At ACTE?

    • SAP IS U (Utilities) CRM Course in ACTE is designed & conducted by SAP IS U (Utilities) CRM experts with 10+ years of experience in the SAP IS U (Utilities) CRM domain
    • Only institution in India with the right blend of theory & practical sessions
    • In-depth Course coverage for 60+ Hours
    • More than 50,000+ students trust ACTE
    • Affordable fees keeping students and IT working professionals in mind
    • Course timings designed to suit working professionals and students
    • Interview tips and training
    • Resume building support
    • Real-time projects and case studies
    Yes We Provide lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
    You will receive ACTE globally recognized course completion certification Along with project experience, job support, and lifetime resources.
    We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
    We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each SAP IS U (Utilities) CRM batch to 5 or 6 members
    Our courseware is designed to give a hands-on approach to the students in SAP IS U (Utilities) CRM. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
    You can contact our support number at +91 76691 00251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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