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ASCCX Certification Online Training

Rated #1 Recognized as the No.1 Institute for ASCCX Certification Online Training.

Our ASCXX Certification Gives You The Knowledge And Skills You Need To Succeed In Supply Chain And Procurement Management. Through Hands-On Projects And Real-World Scenarios.

Our Top-Notch ASCXX Online Training Ensures Career Advancement By Concentrating On Fundamental Supply Chain Concepts And Best Practices. Beginners Can Easily Advance To Proficient Levels By Mastering The Fundamentals Of ASCXX Course.You can gain more Knowledge about this course.

Highly-Rated ASCXX Training Institute.
Affordable Curriculum With Comprehensive Learning And Placement.
Taught By Industry Experts With Over A Decade Of Practical Experience.
Partnered With 300+ Leading Firms And Trained Over 10,000 Professionals.
Open Doors To Unlimited Placement Opportunities With Reputed Organizations.
Master ASCXX Certification Course Through Interactive Sessions And Real-World Project.

Job Assistance

1,200+ Enrolled

In collaboration with

80 Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions

Quality Training With Affordable Fee

⭐ Fees Starts From

INR ~~38,000~~

INR 18,500

Our Hiring Partners

Improve Your Career Path With Our ASCCX Online Training

Our ASCCX Training aims to provide high-quality instruction that combines a practical approach with a firm foundation in basic principles.
Learners will be able to scale up their skills and undertake real-time projects with best practices after being exposed to actual industrial use-cases and scenarios.
Advanced Scripting for Cisco Unified Contact Center Express - ASCCX course expands on the subjects covered in UCCX.
The tutorial will provide you with a full overview of how to use the advanced tools included in the premium edition of Cisco Unified CCX to develop features that enhance the capability of Cisco Unified CCX.
The Agent Desktop Interface, Desktop Administrator, and Desktop Workflow Administrator will all be covered as well.
If you complete the ASCCX course, ACTE will offer you a Course Completion Certificate.

Your IT Career Starts Here

550+ Students Placed Every Month!

Get inspired by their progress in the Career Growth Report.

Other Categories Placements

Non-IT to IT (Career Transition) 2371+
Diploma Candidates3001+
Non-Engineering Students (Arts & Science)3419+
Engineering Students3571+
CTC Greater than 5 LPA4542+
Academic Percentage Less than 60%5583+
Career Break / Gap Students2588+

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Upcoming Batches For Classroom and Online

Weekdays

03 - Nov - 2025

08:00 AM & 10:00 AM

Weekdays

05 - Nov - 2025

08:00 AM & 10:00 AM

Weekends

08 - Nov - 2025

(10:00 AM - 01:30 PM)

Weekends

09 - Nov - 2025

(09:00 AM - 02:00 PM)

Can't find a batch you were looking for?

INR ₹14000

INR ~~₹18000~~

OFF Expires in

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What’s included ?

📊 Free Aptitude and Technical Skills Training

Learn basic maths and logical thinking to solve problems easily.
Understand simple coding and technical concepts step by step.
Get ready for exams and interviews with regular practice.

🛠️ Hands-On Projects

Work on real-time projects to apply what you learn.
Build mini apps and tools daily to enhance your coding skills.
Gain practical experience just like in real jobs.

🧠 AI Powered Self Interview Practice Portal

Practice interview questions with instant AI feedback.
Improve your answers by speaking and reviewing them.
Build confidence with real-time mock interview sessions.

🎯 Interview Preparation For Freshers

Practice company-based interview questions.
Take online assessment tests to crack interviews
Practice confidently with real-world interview and project-based questions.

🧪 LMS Online Learning Platform

Explore expert trainer videos and documents to boost your learning.
Study anytime with on-demand videos and detailed documents.
Quickly find topics with organized learning materials.

Curriculum

Syllabus of ASCCX Certification Online Training

Module 1: Cisco Unified CCX Overview

Components of the Cisco Unified CCX Environment
Gateways
Routers
Cisco Unified Communications Manager
Cisco Unified CCX
Script Editor
Cisco Finesse
Cisco Unified Intelligence Center
Cisco Unified CCX Agent
External Servers
Cisco Unified CCX System Cluster Components
Engine
Database Server
Call Flow Terms
The Call Flow
The Debug Process
Reactive
Non-Reactive

Module 2: Prompt Recording Utilities

Prompt Recorder
Emergency Message Recorder

Module 3: Basic ACD Routing

Review Script Steps used in a Simple ACD Routing Script
Resource Group Routing
Defining the Contact Service Queue
Create a Simple ACD routing script

Module 4: Common Scripting Concepts

Prompt Management
Using the Default Script
Terminating a Call and Ending a Script
Abandon Rates
Exception Handling
Script Interruptions
Check Agent Availability before and after entering queue
Using Java Methods for Holiday and Time of Day routing

Module 5: Accessing an External Database

Database architecture and supported databases
Setting up the Database Subsystem
Using Database script steps

Module 6: Skills Based Routing

Appling skills to agents
Defining the Contact Service Queue
Specifying the CSQ in the Script

Module 7: Advanced ACD Routing

Overflow Routing
When to Overflow
How to get the Data Needed for Making Decisions
Describe Methods of Overflowing

Module 8: Basic ACD Callback Options

Setup the Email Subsystem
Script for Email Notification
Script for Leaving a Recorded Message
Script for Callback when Queue Times have Decreased

Module 9: Enterprise Data and Session Management

Define Enterprise Data in Cisco Finesse
Define a Call Variable Layout in Cisco Finesse
Define ECC Variables in the script editor
Set Enterprise Data in the script
Define Session Management
Setup Session Management
Use Session Management to Pass Variable Information Between Scripts

Module 10: Advanced ACD Callback Options

Leave Queued Message with an Option for Callback
Scheduled Callback

Show Less

Course Objectives

Explain the ASCCX Course?

The Advanced Scripting for Cisco Unified Contact Center Express - ASCCX training course will provide you with in-depth understanding of the subjects covered in UCCX. The course will provide you with a thorough understanding of how to install the features that extend the capabilities of Cisco Unified CCX by utilising the advanced tools available in the premium edition of the product. The Agent Desktop Interface, Desktop Administrator, and Desktop Workflow Administrator will also be covered.

How will I get Benefited with ASCCX Training?

Cisco Unified Communications system channel partners and resellers who are in charge of Cisco Unified Contact Center Express deployment and application engineering.
Engineers in system and technical support.
Support people for Day 1 and Day 2.
Customers who are adopting and managing Cisco Unified CCX.

Does ASCCX has Scope and Demand?

Because of its flexibility in constructing a web and diverse application that is powerful, swift, and practical, interest in ASCCX innovation has grown. Industries are always looking for engineers that are well-versed in JavaScript and ASCCX developments like as MongoDB, Express. js, and Angular.

What are the Skills with Online Certification?

The student will be able to accomplish the following overall objectives after finishing this course:

Examine the components of the Cisco Unified CCX ecosystem.
Create tools for prompt recording.
Make a helpdesk script.
Management of prompts, documents, and grammar
Using the built-in script
Scripting for proper call termination and script termination
Rates of abandonment
Handling of exceptions
Before and after entering the queue, check the availability of the agents
Using Java Methods for Routing Based on Holidays and Time of Day
Configure access and make use of an external database.

Why should i consider a Career in ASCCX?

The student will examine advanced scripting techniques and overall Cisco Unified CCX capability, building on the knowledge foundation and scripting expertise gained in the UCCXD programme.

Is it Hard to learn ASCCX?

Although ASCCX is incredibly simple to understand, the ASCCX is entirely based on JavaScript. So, if you consider JavaScript to be a difficult dialect, it will be difficult. However, assuming you can understand JavaScript, which is relatively simple to learn and construct, you should have no trouble learning ASCCX.

How much does the ASCCX developer Makes?

In the United States, the average ASCCX developer compensation is $120,000 per year, or $61.54 per hour. Starting salaries for entry-level employment start at $97,500 per year, with most experienced professionals earning up to $175,500 per year.

Is ASCCX will be a Right Career Choice?

The ultimate fate of ASCCX FOR web development. ASCCX is a growing paradigm for JavaScript front-end and back-end enhancement. This stack is the one invention that fits all of the prerequisites for entirely productive development in the best way possible.

Who should attend this ASCCX Course?

This course's core audience is as follows:

Cisco Unified Communications system channel partners and resellers who are in charge of Cisco Unified Contact Center Express deployment and application engineering
Engineers in system and technical support
Support people for Day 1 and Day 2
Customers who are adopting and managing Cisco Unified CCX

Would ASCCX Course Worth?

ASCCX is an emerging trend in JavaScript front-end and back-end programming. This technological stack is the only one that fits all of the requirements for completely efficient development in the best way possible. ASCCX provides advanced characteristics that may make advancement really rapid and straightforward. It also makes use of the power of modern single-page apps, as it does not need to recreate a site page for each server, as most traditional web applications do.

What will i gain at the end of ASCCX Online Training Completion?

Take in center software engineering ideas from driving industry specialists with content organized to guarantee industry importance .
Assemble a start to finish application with invigorating highlights and test it.
Procure an industry-perceived course consummation authentication.

Overview of ASCCX Certification Online Training

During this ACTE ASCCX Training, students will use sophisticated scripting to develop features that enhance the capability of Cisco Unified CCX by utilizing many of the tools currently available in the premium edition of the product. Students should anticipate spending time working with the script editor and other tools to create developer tools and updated scripts that will deliver a more functional and user-friendly consumer experience.

Creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another user session management, and much more are among the activities.

Need customized curriculum?

Hands-on Real Time ASCCX Certification Projects

Project 1

ACD Routing Project

ACD Routing Project, an automated call distribution system (ACD) is a telephony device that answers and distributes incoming calls to a group of terminals or agents inside an organisation.

Project 2

Setup Enterprise Data Project

Setup Enterprise Data Project Enterprise Data Preparation records all data preparation steps so that users can build data flows automatically and schedule them on a regular basis.

Our Top Hiring Partner for Placements

ACTE offers placement opportunities as an add-on to every student / professional who completed our classroom or Online ASCCX Certification Online Training. Some of our students are working in these companies listed below.

We provide well there and planned courses but instead sessions conducted by a qualified faculty.
Our ASCCX Instructors research the learners' business objectives and ensure data models for the System following reports, dashboards, and KPI scorecards with Power BI desktop.
There are a variety of language families to pick from. Trainers have always been highly skilled experts with at least 10+Years of experience who work within massive corporations.
Because all Trainers are qualified professionals, the Training sessions could very well cover a wide range of serious work scenarios.
Our academics have all worked at major corporations such as Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, and Technologies.
ASCCX Trainers can also use the Employee Recruitment Hiring methodology to assist prospects to get jobs at their firms.

Get Certified By ASCCX & Industry Recognized ACTE Certificate

Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

About Experienced ASCCX Trainer

Our Seminars but instead lessons are all well and scheduled, with a staff of highly competent professors leading them.
Our Educators investigate the learners' economic goals and develop data models for Improving visual reports, dashboards, and KPI scorecards with Power BI desktop.
There are several nationalities to choose from. Lecturers are highly skilled professionals that work for big multinational businesses and have at least 12+Years of expertise.
Because all ASCCX Teachers are experts, the practice sessions will cover a wide range of real-world operations.
Our faculty members have all performed with Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, and Technologies.
Trainers can also utilize the Employee Assistance Hiring technique to help prospects get positions at their organizations.

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

Course Syllabus

Get Training Quote for Free

Class Room
Online

Career Support

Placement Assistance

Exclusive access to ACTE Job portal

Mock Interview Preparation

1 on 1 Career Mentoring Sessions

Career Oriented Sessions

Resume & LinkedIn Profile Building

We Offer High-Quality Training at The Lowest Prices.

Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

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What Makes ACTE Training Different?

Feature

ACTE Technologies

Other Institutes

Affordable Fees

Competitive Pricing With Flexible Payment Options.

Higher Fees With Limited Payment Options.

Industry Experts

Well Experienced Trainer From a Relevant Field With Practical Training

Theoretical Class With Limited Practical

Updated Syllabus

Updated and Industry-relevant Course Curriculum With Hands-on Learning.

Outdated Curriculum With Limited Practical Training.

Hands-on projects

Real-world Projects With Live Case Studies and Collaboration With Companies.

Basic Projects With Limited Real-world Application.

Certification

Industry-recognized Certifications With Global Validity.

Basic Certifications With Limited Recognition.

Placement Support

Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

Basic Placement Support

Industry Partnerships

Strong Ties With Top Tech Companies for Internships and Placements

No Partnerships, Limited Opportunities

Batch Size

Small Batch Sizes for Personalized Attention.

Large Batch Sizes With Limited Individual Focus.

LMS Features

Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

No LMS Features or Perks.

Training Support

Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

Limited Mentor Support and No After-hours Assistance.

ASCCX Course FAQs

Looking for better Discount Price?

Call now: +91-7669 100 251 and know the exciting offers available for you!

Does ACTE provide placement?

ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
More than 3500+ students placed in last year in India & Globally
ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
85% percent placement record
Our Placement Cell support you till you get placed in better MNC
Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions

Is ACTE certification good?

ACTE

Certificate

Certification is Accredited by all major Global Companies
ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS

Work On Live Projects?

The entire ASCCX training has been built around Real Time Implementation
You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
GitHub repository and Showcase to Recruiters in Interviews & Get Placed

Who are the Trainers?

All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.

What if I miss one (or) more class?

No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.

What are the modes of training offered for this ASCCX Course?

We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

Why Should I Learn ASCCX Course At ACTE?

ASCCX Course in ACTE is designed & conducted by ASCCX experts with 10+ years of experience in the ASCCX domain
Only institution in India with the right blend of theory & practical sessions
In-depth Course coverage for 60+ Hours
More than 50,000+ students trust ACTE
Affordable fees keeping students and IT working professionals in mind
Course timings designed to suit working professionals and students
Interview tips and training
Resume building support
Real-time projects and case studies

Can I Access the Course Material in Online?

Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.

What certification will I receive after course completion?

You will receive ACTE globally recognized course completion certification Along with project experience, job support, and lifetime resources.

How Old Is ACTE?

We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.

What Will Be The Size Of A ASCCX Batch At ACTE?

We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each ASCCX batch to 5 or 6 members

Will I Be Given Sufficient Practical Training In ASCCX ?

Our courseware is designed to give a hands-on approach to the students in ASCCX . The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.

How Do I Enroll For The ASCCX Course At ACTE?

You can contact our support number at +91 76691 00251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India