SAP CRM applications have been initially an integrated on-premise customer relationship management (CRM) software manufactured by SAP SE which targeted business software requirements for marketing, sales and service of midsize and large organizations in all industries and sectors.ACTE CRM training course covers a broad set of applications designed to help businesses manage many of the following business processes: customer data. customer interaction. access business information.Start Learning with us ACTE SAP CRM Classroom and Online Training Course.
SAP CRM is definitely a good option for a long lasting and fulfilling career. As an IT fresher, ABAP (Technical module) is the best bet. Do not waste your time any further thinking about the other module (HANA, FICO) as they are not recommended for IT freshers.
SAP CRM is loosing battle against the Salesforce .
So SAP has launched new product named SAP Hybris integrated with Power of HANA and Cloud (HCI).
This is going to be the near future .
Hope this helps.
Thinking that they will get much high package than current job and salary
They will have a relatively less stressful life
They will have a great career ahead
They will travel lot of countries
They will end up in gulf earning millions of Rupees
Its easy to get in SAP at any stage, simply get certificate and job is secured.
They will actually work on cool software showing creativity.
We are happy and proud to say that we have strong relationship with over 700+ small, mid-sized and MNCs. Many of these companies have openings for SAP CRM. Moreover, we have a very active placement cell that provides 100% placement assistance to our students. The cell also contributes by training students in mock interviews and discussions even after the course completion.
As the name indicates partner function describes the organization and people with whom the business is done, which includes any kind of business transaction. Partner function includes information like −
Sold to party
Ship to party
Bill to party
Payer
Value Added Services define the product processing to be performed in a warehouse and includes activities like packing, labeling, assembling, etc.
There are no such pre-requisites for getting started with learning SAP CRM, however, it is a must that you should have some technical knowledge(you must be good with programming language like C. C++), so that it will make your learning easier also be active to work hard and remember where there is a will there's away!
No need to worry, Well the good news is it doesn't require learning any programming language to ... I'd say two years of work experience is good to begin a career in SAP. ... J It doesn't mean it is not for the fresher's, you can learn it and get a job too. ... I would recommend starting with CRM and ERP systems as they are most ...
Our course ware is designed to give a hands-on approach to the students in SAP CRM. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
Learning SAP CRM is worth it. The whole business industry is running on SAP ecosystem, and so, the SAP jobs are increasing in proportion to the growing business companies. Thus to have a growth in career, definitely go for SAP.
- Spend 3 months time on SAP CRM and Practice as well. you will get the SAP CRM Job in 6 months.
- If you want to learn the SAP Training reach Creating experts ACTE provide you the real time and advance level training from the experienced professionals.
CRM is a growing market. Gartner says that by 2017, it is going to be a $35 Billion market, while the ERP market is expected to be around $32 Billion. Currently, it is around a $17 Billion market.
So the future for CRM is very bright. There are a lot of jobs around CRM.The only thing I would suggest is that instead of doing SAP CRM, you are better of learning Salesforce CRM
.
However, your qualifications, experience, and interest also matter. With the right talent and combination, there is a good chance that an experienced SAP developer can advance into senior technical or management roles in the future.
Future of SAP CRM in the New-Age Digital Era
SAP has recently announced major developments in CRM space and many more are planned in near future, aiming at a greater pie in the growing CRM market and to take direct aim at SFDC, . These days, you must have heard lot of buzz words like “CRM is dead”, “Traditional CRM”, “beyond CRM” and the latest one in this series is “Customer Experience” though it is not new. This is a major paradigm shift for CRM to move away from an orientation around a sales rep to a 360 degree focus on the CUSTOMER. Let us hope SAP can pull off this time with the new strategy and helps the SAP CRM eco-system, that was built over a decade.
In this backdrop, it would be a challenge for SAP CRM consultants to stay relevant in the growing CRM market and they need to plan early to adapt to these technological changes.
Before that, let us see SAP’s recent announcements and the new solution offerings in CRM space.
- SAP CRM is currently guaranteed to be supported till at least 2025 and SAP has not announced any end-of-life date or replacement for SAP CRM on-premise system.
- Release of “S4 HANA for Customer Management 1.0” (S4CRM) in last Feb,2018.
- Latest announcement was the launch of “C/4 HANA”, a front office customer experience suite released in Jul’2018.
SAP S/4 HANA for Customer Management 1.0 (S4CRM)
This is simplified version of CRM embedded into S/4 HANA. This add-on is installed on top of on-premise SAP S/4 HANA (Prerequisite is SAP NetWeaver 7.52 with SAP S/4HANA 1709 FPS 01)
Features of the solution:
- Deployed on ABAP NetWeaver
- S4CRM UI is still based on SAP CRM Web Client UI.
- CRM one order framework in the backend
- Same data model for S4CRM and S/4 HANA i.e. S4CRM tables will be part of S/4HANA database scheme
- Seamless integrates with S/4 HANA
- No middleware required between core S/4functions and CRM functions as it shares same HANA database
- Underlying UI is based on SAP Web Client UI
- ABAP development tools are still used for partner development
- Uses S4H key user extension tool instead of AET of CRM
- Web Services and XIF are mostly used for integration with other systems
- Uniform harmonized user experience for both S4CRM and S/4HANA with a new “Belize” UI theme.
- Service Order Management – This function covers entire service life cycle and supports Service order quotes, Service requests, Service request templates, Service orders and execution, service parts and finally Service confirmations.
- Customer Interaction: CRM Interaction center solution embedded into S/4 HANA enables businesses to collaborate and communicate thru various communication channels (phone, chat, e-mail, fax, letter). It supports various customer service specialists (IC agents and Managers) features like agent inbox, alerts, rules, multilevel categorization, knowledge articles and other IC interaction features. This solution covers 45+ typical business process steps of utilities industry and with more to come in the future releases.
SAP’s current road map is mainly focused on bringing more SAP CRM service functionalities into SAP S/4 HANA Customer Management add-on. Below picture depicts the road map of S4CRM.
Let us look at the options available for customers and SAP CRM consultants.
For Customers: In the backdrop of SAP’s road map and strategy to its On-Premise SAP Customers, the future state of CRM landscape would be C/4 HANA integrated with back-end S/4 HANA solution. Partners and Consultants need to be very careful in planning the end state CRM solutions based on the tactical and strategic road map of their clients.
CRM Functional Consultants can:
- continue working in SAP CRM on-premise till 2025 & beyond
- embrace and upgrade their skill set in the new age digital C/4 HANA suite, as it is the obvious choice within SAP
- acquire knowledge and proficiency in 2 or more products of C/4 HANA (ex: Sales Cloud, Service Cloud, Marketing Cloud)
- gain knowledge of S/4 HANA Customer Management
Compared to functional folks, CRM Technical Consultants are better positioned and they can:
- continue working in SAP CRM on-premise till 2025
- work in S4CRM as custom developments in S4CRM is still based on SAP CRM Web Client UI technology.
- continue working in ABAP development tools as S4H and S4CRM still uses the same development tools
- learn SAP Cloud Application Studio for partner development to work in new age digital products like Sales Cloud and Service Cloud products (C4C)
- leverage their ABAP skills to work with products built on ABAP Stack like Marketing Cloud and Hybris billing etc.,
