Administration Guide for Cisco Unified Communications Manager Online Certification Course . | Updated 2025
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Administering Cisco Unified Communications Manager v11.x – ACUCM v11.x Online Training

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Enhance Your Skills in Unified Communications with Our Administering Cisco Unified Communication Manager Online Course. Master Cisco Communication Solutions: Config, Manage, Troubleshoot.

Designed for IT Professionals, Network Administrators, and Communication Managers, this ACUCM Course Provides In-depth Knowledge and Hands-on Experience in Managing Cisco Unified Communication Manager (CUCM) to Optimize Call Routing, Voice, and Video Services.

  • Learn From Experienced Cisco Trainers With Real-World Expertise.
  • Access Career Opportunities with Leading Telecom and IT Companies.
  • Join a Network of Over 10,000+ Certified Cisco Professionals Worldwide.
  • Flexible Learning Options, Affordable Pricing, and 100% Placement Support.
  • Hands-on Training in Call Control, Routing, Integration, and Troubleshooting.
  • Top Cisco Certification Course for Advancing Careers in Unified Communications.
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Fee INR 18000

INR 14000

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  • Case Studies and Projects 8+

  • Hours of Training 45+

  • Placement Assurance 100%

  • Expert Support 24/7

  • Support & Access Lifetime

  • Certification Yes

  • Skill Level All

  • Language All

Get Train With Our Effective Administering Cisco Unified Communications Manager Online Training

  • The course will provide you with a comprehensive overview of the Cisco Unified Communications Manager System, including IP telephony concepts based on system administration, function, features, and configuration.
  • During the training, you will also gain an understanding of system concepts such as clustering, phone and user creation, route plans, digit manipulation, media resources, and phone features.
  • The course is designed for people who will be using and managing the system, as well as performing administration for Level 1 and Level 2 support.
  • Level 1 support is focused on assisting phone users as well as making moves, additions, and changes to the desktop phone environment.
  • Level 2 support is focused on assisting with organizational changes such as opening new office locations or relocating departments.
  • Initial deployment, new cluster deployment, and international deployments are not covered in the Cisco training.
  • This ACTE certification indicates that you are sufficiently educated to handle real-world responsibilities and distinguishes you from the crowd.
  • Classroom Batch Training
  • One To One Training
  • Online Training
  • Customized Training
  • Enroll Now

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Upcoming Batches

28-Apr-2025
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

30-Apr-2025
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

03-May-2025
Sat,Sun

Weekend Regular

(10:00 AM - 01:30 PM)

(Class 3hr - 3:30Hrs) / Per Session

04-May-2025
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Weekend Fasttrack

(09:00 AM - 02:00 PM)

(Class 4:30Hr - 5:00Hrs) / Per Session

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    Job Oriented Tools Covered in Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Online Training

    Course Objectives

    • The Cisco Administering Cisco Unified Communications Manager (ACUCM) v11.0 training certification course will provide you with a comprehensive understanding of the Cisco Unified Communications Manager System, covering IP telephony fundamentals, system administration, features, and setup.
    • You will also learn about system principles such as clustering, the development of phones and users, route planning, digit manipulation, media resources, and phone features during the course.
    • Individuals who will be utilising and maintaining the system, as well as conducting administration for Level 1 and Level 2 assistance, should take this course. Level 1 assistance focuses on assisting phone users and making modifications to the desktop phone environment, such as transfers, additions, and deletions.
    • Cisco Unified Communications Manager and the IM and Presence service employ Apple's cloud-based Push Notification service to send voice and video calls, instant messaging notifications, and Cisco WebEx® invites to suspended Cisco Jabber® clients.
    • Push Notifications in Cisco Unified Communications Manager allow users to communicate with Cisco Jabber in a persistent manner. Push Notifications are required for Cisco Jabber for iPhone and iPad clients connecting from within the enterprise network, as well as for clients registering to an on-premises deployment using Expressway's Mobile and Remote Access (MRA) feature.
    • High availability for Push Notifications–enabled IM and Presence sessions for Cisco Jabber on iPhone and iPad clients ensure failover and redundancy for Push Notifications–enabled IM and Presence sessions.
    • Jabber Service Profile is a name for a Jabber service profile.
    • Description Fill up the blanks with a brief description.
    • Locate the IM and Profile of Presence.
    • Select the UC Service established in the previous step from the drop-down menu.
    • Look for the CTI Profile.
      ACUCM v11.x – Cisco Unified Communications Manager v11.x In today's work economy, certification is a vital tool. ACUCM v11.x – Cisco Unified Communications Manager v11.x Certified professionals are in great demand and are well-liked. Certification can offer up employment chances for jobs all across the world, since many organisations embrace the process to boost performance and eliminate faults.
      Cisco Prime License Manager simplifies and centralizes user-based license management, including license fulfilment, throughout the company. The Cisco Prime License Manager (previously Cisco Enterprise License Manager) is part of the Cisco Prime management package.
      ACUCM v11.x acquaints you with the ideas, apparatuses, and methods of AI for text information. You will get familiar with the rudimentary ideas just as arising patterns in the field of ACUCM v11.x. You will likewise find out with regards to the execution and assessment of various ACUCM v11.x applications utilizing profound learning techniques.

      The primary audience for this course is as follows:

    • Phone Network Administrators
    • Phone Network Engineers
    • Data System Administrators
    • Entry-level Network Engineers
    • Channel Partners/Resellers, Customers, Employees

    What will I gain at the end of Cisco Unified Communications Manager v11.x – ACUCM Training?

    • Apply the concepts to any v11.x to build customized NLP models.
    • Learn machine learning concepts more practically.
    • Understand the methodology of NLP using real datasets.

    Does the Cisco Unified Communications Manager v11.x – ACUCM course needs a coding background?

      There is no need for the coding background to learn Cisco Unified Communications Manager v11.x – ACUCM , it doesn’t need any coding background. It involves the creation of master information and different material for the data functioning and administration processes. It will be an advantage if you have a basics knowledge of programming languages like python, java.

    What is the purpose of CUCM?

    (Cisco Unified Communications Manager (Unified CM or CUCM) is the programme that will handle voice and video communications if you choose a Cisco collaboration package, such as BE6K or BE7K. This programme provides call control and session management that is dependable, secure, scalable, and managed.

    How much does a Certified ACUCM Expert Makes?

    The highest salary for a ACUCM Engineer in world is Rs.181,12k per year. The lowest salary for a ACUCM Engineer in the United States is RS.13,50k per year.
    Show More

    Overview of Administering Cisco Unified Communications Manager v11.x – ACUCM v11.x Online Training

    The Cisco Administering Cisco Unified Communications Manager (ACUCM) v11.0 training certification course will provide you with a comprehensive overview of the Cisco Unified Communications Manager System, including IP telephony concepts based in system administration, as well as its function, features, and configuration.

    During the course, you will also get a grasp of system principles such as clustering, phone and user creation, route planning, digit manipulation, media resources, and phone features. Initial deployment, new cluster deployment, and overseas deployments are not covered in the ACTE Cisco training course. Furthermore, the course does not discuss underlying network issues including routers, switches, or Cisco IOS software settings.

    Show More

    Key Features

    ACTE offers Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Training in more than 27+ branches with expert trainers. Here are the key features,

    • 40 Hours Course Duration
    • 100% Job Oriented Training
    • Industry Expert Faculties
    • Free Demo Class Available
    • Completed 500+ Batches
    • Certification Guidance

    Authorized Partners

    ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

    Curriculum

    Syllabus of Administering Cisco Unified Communications Manager v11.x – ACUCM v11.x Online Training
    Module 1: Introduction to IP Telephony
    • Traditional Voice versus IP Telephony
    • Clustering Overview
    • Intra-cluster Communications
    • Cisco Unified Communications Manager Clusters
    • Clustering Options
    • Platform Requirements
    • Single-Site Deployment
    • Centralized Call-Processing Deployment
    • Distributed Call-Processing Deployment
    • Distributed Single-Cluster Call-Processing Deployment
    • Hybrid Call-Processing Deployment
    • New Advanced Multicluster Options
    • Need for CAC
    • Deploying AAR
    • Survivable Remote Site Telephony § SRST Failover
    Module 2: Installation of Cisco Unified Communication Manager
    • Defining the hardware specifications.
    • Defining installation file.
    • Defining username and password for admin account.
    • Defining network settings.
    • Installation of CUCM-PUBLISHER.
    • Installation of CUCM-SUBSCRIBER.
    • Installation of Secondary SUBSCRIBER.
    Module 3: Defining the Basic Configuration
    • Logging In to Cisco Unified CM Administration and Cisco Unified Serviceability
    • Logging In to Cisco Unified Operating System Administration and the DRS
    • Navigation Menu
    • Command-Line Interface
    • Server Configuration—Eliminating DNS Reliance
    • Configuring Enterprise Parameters
    • Configuring Multilevel Administration
    • Creating End Users
    • Creating Roles
    • Creating User Groups
    • Assigning Users to User Groups Lesson
    • DRS Backup Procedures
    • DRS Restore Procedures
    Module 4: User Administration
    • Understanding User Management
    • Configuring Users
    • Understanding the User Web Pages
    • Using the User Web Pages
    Module 5: Exploring Phone Registration and Cisco Unified IP Phones
    • Cisco Unified CM Configuration
    • Cisco Unified Communications Manager Group Configuration
    • Phone NTP Configuration
    • Date/Time Group
    • Codecs and Regions
    • Location Configuration
    • Device Pool Configuration
    • DHCP Service Configuration
    • Device Defaults Configuration
    • Clusterwide Parameters
    • Licensing
    • Cisco Unified IP Phones Overview
    • Specialized Cisco Unified IP 7900 Series Phones
    • Phone Button Templates
    • Softkey Templates
    • Cisco Unified IP Phone Registration
    • Cisco Unified IP Phone Configuration
    • Overview of Cisco Unified Communications Manager BAT
    • Cisco Unified Communications Manager TAPS
    Module 6: Basic Route Plan Configuration
    • Organizational Dial Plan
    • Trunks
    • Gateways
    • Dial Plan Overview
    • Route Pattern Overview
    • Digit Collection
    • Call Routing
    Module 7: Route Filters and Digit Manipulation
    • Translation Patterns
    • The 9.@ Pattern
    • Route Filters
    • Discard Digits Instruction
    • Transformation Masks
    • Route Plan Report
    Module 8: Class of Control
    • Overview of Class of Control
    • Partitions
    • CSS Configuration
    • PLAR Application
    • Call Restriction
    • Time of Day Routing
    • Traditional vs. Line/Device Approach
    Module 9: Understanding Media Resources
    • Overview of Media Resources
    • Conference Bridge
    • Media Termination Points
    • Transcoder
    • Music on Hold
    • Annunciator
    • MRG Management
    • Configuring MRGs
    • Configuring MRGLs
    Module 10: Features and Services
    • Call Park
    • Call Pickup
    • Cisco Call Back
    • Shared Lines with Barge and Privacy
    • Conference Now
    • Hunt Group Overview
    • Line Group Configuration
    • Hunt List Configuration
    • Hunt Pilot Configuration
    • Final Forwarding
    • Cisco IP Phone Services
    • Cisco Phone Services Configuration
    Show More
    Show Less
    Need customized curriculum?

    Best Practising on Live ACUCM v11.x Projects

    Project 1
    Cabling Project

    The cabling project defines how to design, build, and manage a structured cabling system, which means that the system is designed in blocks with very specific performance features.

    Project 2
    AAR Project

    An AAR project includes a software library for developing Android apps.It's similar in structure to a developer storage of a reusable component that can be used across multiple apps.

    Our Top Hiring Partner for Placements

      ACTE offers placement opportunities as an add-on to every student / professional who completed our classroom or Online Administering Cisco Unified Communications Manager v11.x – ACUCM v11.x Online TrainingSome of our students is working in these companies listed below.
    • The ACTE Training Program assists conservatory students towards becoming certified. In addition, for each route we give, we provide us with a route final touch certificate.
    • Training equips you with local and company-specific enterprise analyst abilities that will help you advance in your career.
    • Administering Cisco Unified Communications Manager v11.x – ACUCM v11.x Placement takes our students to the forefront of the firm by putting employees in the world's most well-known multinational firms (MNCs).
    • We offer another all online registration platform for convention dates and files.
    • We are required to create interview calls and meet with fans in person after finishing a component of the Training route curricula.
    • Administering Cisco Unified Communications Manager v11.x – ACUCM v11.x Training can help students create resumes that are appealing to potential companies.
    • The Placement Guide is a group component that assists students in determining which program is most suited to their requirements.

    Get Certified By Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x & Industry Recognized ACTE Certificate

    Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

    Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

    Complete Your Course

    a downloadable Certificate in PDF format, immediately available to you when you complete your Course

    Get Certified

    a physical version of your officially branded and security-marked Certificate.

    Get Certified

    About Experienced Administering Cisco Unified Communications Manager v11.x – ACUCM v11.x Online Training Trainer

    • Administering Cisco Unified Communications Manager v11.x – ACUCM v11.x also provide and quite well courses and sessions led by certified staff.
    • Our instructors examine the learners' business needs and target data models for Improving visual reports, dashboards, and KPI scorecards with Power BI desktop.
    • There are several languages to choose from. Cognos Trainers are highly seasoned professionals that work for major multinational businesses and have at least 8+ Years of expertise.
    • The practice sessions will span a wide variety of real-world job conditions because all Trainers are subject matter specialists.
    • Our Administering Cisco Unified Communications Manager v11.x – ACUCM v11.x Online Training Instructors have indeed worked on Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, and Technologies.
    • Trainers can also utilize the Employee Referral Hiring approach to help prospects acquire positions at their organizations.

    Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Course FAQs

    Looking for better Discount Price?

    Call now: +91-7669 100 251 and know the exciting offers available for you!
    • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
    • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
    • More than 3500+ students placed in last year in India & Globally
    • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
    • 85% percent placement record
    • Our Placement Cell support you till you get placed in better MNC
    • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
      ACTE Gives Certificate For Completing A Course
    • Certification is Accredited by all major Global Companies
    • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS
    • The entire Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x training has been built around Real Time Implementation
    • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
    • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
    All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
    No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
    We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

    Why Should I Learn Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Course At ACTE?

    • Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x Course in ACTE is designed & conducted by Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x experts with 10+ years of experience in the Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x domain
    • Only institution in India with the right blend of theory & practical sessions
    • In-depth Course coverage for 60+ Hours
    • More than 50,000+ students trust ACTE
    • Affordable fees keeping students and IT working professionals in mind
    • Course timings designed to suit working professionals and students
    • Interview tips and training
    • Resume building support
    • Real-time projects and case studies
    Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
    You will receive ACTE globally recognized course completion certification Along with project experience, job support, and lifetime resources.
    We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
    We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x batch to 5 or 6 members
    Our courseware is designed to give a hands-on approach to the students in Administering Cisco Unified Communications Manager v11.x - ACUCM v11.x . The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
    You can contact our support number at +91 76691 00251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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