Best ASCCX Certification Training | ASCCX Online Course
Home » Others Courses Online » ASCCX Certification Online Training

ASCCX Certification Online Training

(5.0) 18354 Ratings 12789Learners

Live Instructor LED Online Training

Learn from Certified Experts

  • Obtain Tutored Novice & Top Level Classes.
  • Delivered by 13+ Years of ASCCX Certified Expert.
  • 12402+ Students Trained & 315+ Recruiting Clients.
  • Persistence Way to Student’s Portal, Videos & Top MNC IQ.
  • Repetitious Effective Curricula Designed by Industrial ASCCX Expert.
  • Most Restorative Preparation for Interview Preparation Techniques in ASCCX.
  • Next ASCCX Batch to Begin this week – Enroll Your Name Now!

aws training

Price

INR 18000

INR 14000

Price

INR 20000

INR 16000

Have Queries? Ask our Experts

+91-8376 802 119

Available 24x7 for your queries

Upcoming Batches

01-Apr-2024
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

27-Mar-2024
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

30-Mar-2024
Sat,Sun

Weekend Regular

(10:00 AM - 01:30 PM)

(Class 3hr - 3:30Hrs) / Per Session

30-Mar-2024
Sat,Sun

Weekend Fasttrack

(09:00 AM - 02:00 PM)

(Class 4:30Hr - 5:00Hrs) / Per Session

Hear it from our Graduate

Learn at Home with ACTE

Online Courses by Certified Experts

Improve Your Career Path With Our ASCCX Online Training

  • Our ASCCX Training aims to provide high-quality instruction that combines a practical approach with a firm foundation in basic principles.
  • Learners will be able to scale up their skills and undertake real-time projects with best practices after being exposed to actual industrial use-cases and scenarios.
  • Advanced Scripting for Cisco Unified Contact Center Express - ASCCX course expands on the subjects covered in UCCX.
  • The tutorial will provide you with a full overview of how to use the advanced tools included in the premium edition of Cisco Unified CCX to develop features that enhance the capability of Cisco Unified CCX.
  • The Agent Desktop Interface, Desktop Administrator, and Desktop Workflow Administrator will all be covered as well.
  • If you complete the ASCCX course, ACTE will offer you a Course Completion Certificate.
  • Classroom Batch Training
  • One To One Training
  • Online Training
  • Customized Training
  • Enroll Now

This is How ACTE Students Prepare for Better Jobs

PLACED IMAGE ACTE

Course Objectives

The Advanced Scripting for Cisco Unified Contact Center Express - ASCCX training course will provide you with in-depth understanding of the subjects covered in UCCX. The course will provide you with a thorough understanding of how to install the features that extend the capabilities of Cisco Unified CCX by utilising the advanced tools available in the premium edition of the product. The Agent Desktop Interface, Desktop Administrator, and Desktop Workflow Administrator will also be covered.
  • Cisco Unified Communications system channel partners and resellers who are in charge of Cisco Unified Contact Center Express deployment and application engineering.
  • Engineers in system and technical support.
  • Support people for Day 1 and Day 2.
  • Customers who are adopting and managing Cisco Unified CCX.
Because of its flexibility in constructing a web and diverse application that is powerful, swift, and practical, interest in ASCCX innovation has grown. Industries are always looking for engineers that are well-versed in JavaScript and ASCCX developments like as MongoDB, Express. js, and Angular.

The student will be able to accomplish the following overall objectives after finishing this course:

  • Examine the components of the Cisco Unified CCX ecosystem.
  • Create tools for prompt recording.
  • Make a helpdesk script.
  • Management of prompts, documents, and grammar
  • Using the built-in script
  • Scripting for proper call termination and script termination
  • Rates of abandonment
  • Handling of exceptions
  • Before and after entering the queue, check the availability of the agents
  • Using Java Methods for Routing Based on Holidays and Time of Day
  • Configure access and make use of an external database.
The student will examine advanced scripting techniques and overall Cisco Unified CCX capability, building on the knowledge foundation and scripting expertise gained in the UCCXD programme.
Although ASCCX is incredibly simple to understand, the ASCCX is entirely based on JavaScript. So, if you consider JavaScript to be a difficult dialect, it will be difficult. However, assuming you can understand JavaScript, which is relatively simple to learn and construct, you should have no trouble learning ASCCX.
In the United States, the average ASCCX developer compensation is $120,000 per year, or $61.54 per hour. Starting salaries for entry-level employment start at $97,500 per year, with most experienced professionals earning up to $175,500 per year.

Is ASCCX will be a Right Career Choice?

    The ultimate fate of ASCCX FOR web development. ASCCX is a growing paradigm for JavaScript front-end and back-end enhancement. This stack is the one invention that fits all of the prerequisites for entirely productive development in the best way possible.

Who should attend this ASCCX Course?

    This course's core audience is as follows:

  • Cisco Unified Communications system channel partners and resellers who are in charge of Cisco Unified Contact Center Express deployment and application engineering
  • Engineers in system and technical support
  • Support people for Day 1 and Day 2
  • Customers who are adopting and managing Cisco Unified CCX

Would ASCCX Course Worth?

ASCCX is an emerging trend in JavaScript front-end and back-end programming. This technological stack is the only one that fits all of the requirements for completely efficient development in the best way possible. ASCCX provides advanced characteristics that may make advancement really rapid and straightforward. It also makes use of the power of modern single-page apps, as it does not need to recreate a site page for each server, as most traditional web applications do.

What will i gain at the end of ASCCX Online Training Completion?

  • Take in center software engineering ideas from driving industry specialists with content organized to guarantee industry importance .
  • Assemble a start to finish application with invigorating highlights and test it.
  • Procure an industry-perceived course consummation authentication.
Show More

Overview of ASCCX Certification Online Training

During this ACTE ASCCX Training, students will use sophisticated scripting to develop features that enhance the capability of Cisco Unified CCX by utilizing many of the tools currently available in the premium edition of the product. Students should anticipate spending time working with the script editor and other tools to create developer tools and updated scripts that will deliver a more functional and user-friendly consumer experience.

Creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another user session management, and much more are among the activities.

Show More

Key Features

ACTE offers ASCCX Training in more than 27+ branches with expert trainers. Here are the key features,

  • 40 Hours Course Duration
  • 100% Job Oriented Training
  • Industry Expert Faculties
  • Free Demo Class Available
  • Completed 500+ Batches
  • Certification Guidance

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS and National Institute of Education (nie) Singapore.

Curriculum

Syllabus of ASCCX Certification Online Training
Module 1: Cisco Unified CCX Overview
  • Components of the Cisco Unified CCX Environment
  • Gateways
  • Routers
  • Cisco Unified Communications Manager
  • Cisco Unified CCX
  • Script Editor
  • Cisco Finesse
  • Cisco Unified Intelligence Center
  • Cisco Unified CCX Agent
  • External Servers
  • Cisco Unified CCX System Cluster Components
  • Engine
  • Database Server
  • Call Flow Terms
  • The Call Flow
  • The Debug Process
  • Reactive
  • Non-Reactive
Module 2: Prompt Recording Utilities
  • Prompt Recorder
  • Emergency Message Recorder
Module 3: Basic ACD Routing
  • Review Script Steps used in a Simple ACD Routing Script
  • Resource Group Routing
  • Defining the Contact Service Queue
  • Create a Simple ACD routing script
Module 4: Common Scripting Concepts
  • Prompt Management
  • Using the Default Script
  • Terminating a Call and Ending a Script
  • Abandon Rates
  • Exception Handling
  • Script Interruptions
  • Check Agent Availability before and after entering queue
  • Using Java Methods for Holiday and Time of Day routing
Module 5: Accessing an External Database
  • Database architecture and supported databases
  • Setting up the Database Subsystem
  • Using Database script steps
Module 6: Skills Based Routing
  • Appling skills to agents
  • Defining the Contact Service Queue
  • Specifying the CSQ in the Script
Module 7: Advanced ACD Routing
  • Overflow Routing
  • When to Overflow
  • How to get the Data Needed for Making Decisions
  • Describe Methods of Overflowing
Module 8: Basic ACD Callback Options
  • Setup the Email Subsystem
  • Script for Email Notification
  • Script for Leaving a Recorded Message
  • Script for Callback when Queue Times have Decreased
Module 9: Enterprise Data and Session Management
  • Define Enterprise Data in Cisco Finesse
  • Define a Call Variable Layout in Cisco Finesse
  • Define ECC Variables in the script editor
  • Set Enterprise Data in the script
  • Define Session Management
  • Setup Session Management
  • Use Session Management to Pass Variable Information Between Scripts
Module 10: Advanced ACD Callback Options
  • Leave Queued Message with an Option for Callback
  • Scheduled Callback
Show More
Show Less
Need customized curriculum?

Hands-on Real Time ASCCX Certification Projects

Project 1
ACD Routing Project

ACD Routing Project, an automated call distribution system (ACD) is a telephony device that answers and distributes incoming calls to a group of terminals or agents inside an organisation.

Project 2
Setup Enterprise Data Project

Setup Enterprise Data Project Enterprise Data Preparation records all data preparation steps so that users can build data flows automatically and schedule them on a regular basis.

Our Top Hiring Partner for Placements

    ACTE offers placement opportunities as an add-on to every student / professional who completed our classroom or Online ASCCX Certification Online Training. Some of our students are working in these companies listed below.
  • We provide well there and planned courses but instead sessions conducted by a qualified faculty.
  • Our ASCCX Instructors research the learners' business objectives and ensure data models for the System following reports, dashboards, and KPI scorecards with Power BI desktop.
  • There are a variety of language families to pick from. Trainers have always been highly skilled experts with at least 10+Years of experience who work within massive corporations.
  • Because all Trainers are qualified professionals, the Training sessions could very well cover a wide range of serious work scenarios.
  • Our academics have all worked at major corporations such as Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, and Technologies.
  • ASCCX Trainers can also use the Employee Recruitment Hiring methodology to assist prospects to get jobs at their firms.

Get Certified By ASCCX & Industry Recognized ACTE Certificate

Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

About Experienced ASCCX Trainer

  • Our Seminars but instead lessons are all well and scheduled, with a staff of highly competent professors leading them.
  • Our Educators investigate the learners' economic goals and develop data models for Improving visual reports, dashboards, and KPI scorecards with Power BI desktop.
  • There are several nationalities to choose from. Lecturers are highly skilled professionals that work for big multinational businesses and have at least 12+Years of expertise.
  • Because all ASCCX Teachers are experts, the practice sessions will cover a wide range of real-world operations.
  • Our faculty members have all performed with Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, and Technologies.
  • Trainers can also utilize the Employee Assistance Hiring technique to help prospects get positions at their organizations.

ASCCX Course Reviews

Our ACTE Reviews are listed here. Reviews of our students who completed their training with us and left their reviews in public portals and our primary website of ACTE & Video Reviews.

Vanitha

BizTalk

I underwent ASCCX training in ACTE, Porur. The training session was good. My tutor Mr.Anbu have been outstanding. I liked the sessions taught by him who is an experienced faculty. Each and every topic is explained very clearly. Materials provided by him were useful. He is really good with his training and has the best content with him for the training which is really useful for a fresher like me to learn.

Dinesh Karthik

BizTalk

Good Institute for getting your basics right in any course, Thanks to Prabhu sir for training me for ASCCX has around 10+ years of experience in ASCCX and covers all the real time scenario's in the classes

Prabhakaran

BizTalk

I have enrolled for ASCCX course in ACTE, Chennai It is a very nice experience. Trainer is very good and talented. All the concepts are thoroughly explained by the time you don't understand. Facilities are good. There is the provision of paying fees in instalment. Hence overall it's nice to choose

Madhumathi

Studying

It was a great learning experience in ACTE, Banglore. The entire course structure designed for its students, the teaching methodology, as well as placement assistance, is really good. ACTE helped me a lot to get my first job. Had a wonderful opportunity to learn under the guidance of dedicated faculty team headed and gain knowledge in the field of ASCCX . I would recommend ACTE to people who are interested to learn ASCCX .

Lakshika

BizTalk

Very motivational environment. Best way to teach. Really appreciate the efforts they put from there side to increase the knowledge and development of students. Thanks, ACTE

View More Reviews
Show Less

ASCCX Course FAQs

Looking for better Discount Price?

Call now: +91 93833 99991 and know the exciting offers available for you!
  • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
  • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
  • More than 3500+ students placed in last year in India & Globally
  • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
  • 85% percent placement record
  • Our Placement Cell support you till you get placed in better MNC
  • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
    ACTE Gives Certificate For Completing A Course
  • Certification is Accredited by all major Global Companies
  • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS and National Institute of Education (NIE) Singapore
  • The entire ASCCX training has been built around Real Time Implementation
  • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
  • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

Why Should I Learn ASCCX Course At ACTE?

  • ASCCX Course in ACTE is designed & conducted by ASCCX experts with 10+ years of experience in the ASCCX domain
  • Only institution in India with the right blend of theory & practical sessions
  • In-depth Course coverage for 60+ Hours
  • More than 50,000+ students trust ACTE
  • Affordable fees keeping students and IT working professionals in mind
  • Course timings designed to suit working professionals and students
  • Interview tips and training
  • Resume building support
  • Real-time projects and case studies
Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
You will receive ACTE globally recognized course completion certification Along with National Institute of Education (NIE), Singapore.
We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each ASCCX batch to 5 or 6 members
Our courseware is designed to give a hands-on approach to the students in ASCCX . The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
You can contact our support number at +91 93800 99996 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
Show More
Request for Class Room & Online Training Quotation

      Related Category Courses

      ruby on rails training acte
      Ruby on Rails Training in Chennai

      Beginner & Advanced level Classes. Hands-On Learning in Ruby on Read more

      web designing training acte
      Web Designing Training in Chennai

      Live Instructor LED Online Training Learn from Certified Experts Beginner Read more

      perl scripting training acte
      PERL Scripting Training in Chennai

      Beginner & Advanced level Classes. Hands-On Learning in PERL Scripting. Read more

      unix shell scripting training acte
      UNIX Shell Scripting Training in Chennai

      Beginner & Advanced level Classes. Hands-On Learning in UNIX Shell Read more

      pega training acte
      PEGA Training In Chennai

      Live Instructor LED Online Training Learn from Certified Experts Beginner Read more

      itil training acte
      ITIL Training in Chennai

      Beginner & Advanced level Classes. Hands-On Learning in ITIL. Best Read more

      prince2 training acte
      Prince2 Training in Chennai

      Beginner & Advanced level Classes. Hands-On Learning in Prince2. Best Read more

      python training acte
      Python Training in Chennai

      Live Instructor LED Online Training Learn from Certified Experts Beginner Read more