Best MS Dynamics 365 CRM Training In Delhi ⭐ MS Dynamics 365 CRM Course In Delhi | Updated 2026
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Best MS Dynamics 365 CRM Training in Delhi

Rated #1 Recognized as the No.1 Institute for Microsoft Dynamics 365 Online Training.

Recognized as the Top Institute for Microsoft Dynamics 365 Training Online, we provide professionals with the expertise and skills needed to excel in using Microsoft Dynamics 365, an advanced business applications.

Our in-depth training program is designed to prepare you for a successful career in Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) with Dynamics 365. Enrolling in our Microsoft Dynamics 365 course, which includes placement support, will give you top-tier training.

  • Leading Microsoft Dynamics 365 Course Training Online
  • Strengthen Your Skills with Interactive Labs and Practical Projects.
  • Trusted by Over 300 Hiring Partners and 10,000+ Successful Graduates.
  • Competitive Fees, Extensive Curriculum, and Guaranteed Placement Assistance.
  • Comprehensive Placement Support with Top IT and Business Solution Providers.
  • Learn from Certified Microsoft Dynamics 365 Professionals with Over 10 Years of Experience.
  • Select Our MS Dynamics 365 CRM Training Institute In Delhi To Develop Professional CRM Expertise.
  • Gain Practical Knowledge Through Live Projects, Industry-Focused CRM Scenarios, And Engaging Training.
  • Receive Placement Guidance And Career Mentoring For Sustainable Professional Growth.
  • Enhance Your Expertise With Real-Time Projects And Flexible Training Schedules.

Job Assistance

1,200+ Enrolled

In collaboration with

65+ Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

Quality Training With Affordable Fee

⭐ Fees Starts From

INR 36,000
INR 16,500
100% Placements | Get Hired in Top MNC

Our Hiring Partners

Develop Practical MS Dynamics 365 CRM Expertise in Delhi

  • Our MS Dynamics 365 CRM Training in Delhi delivers practical knowledge of customer relationship management, business process automation, sales management, and CRM configuration, enabling learners to develop valuable skills for modern enterprise application environments.
  • The MS Dynamics 365 CRM course includes modules covering Sales, Customer Service, Marketing, Power Platform integration, security management, dashboards, analytics, and workflow automation, allowing learners to build scalable CRM solutions for diverse organizational business requirements.
  • Learners receive hands-on exposure by developing CRM solutions, configuring entities, automating workflows, defining business rules, generating reports, and connecting Microsoft applications through practical exercises focused on strengthening technical knowledge.
  • Skilled industry professionals provide expert guidance through interactive sessions, practical demonstrations, and business-focused case studies, enabling learners to understand CRM architecture, customization techniques, deployment strategies, and industry practices.
  • The training curriculum includes live projects, scenario-based exercises, and industry examples that strengthen analytical capabilities, CRM problem-solving skills, and functional knowledge, preparing learners to manage customer engagement processes across various business sectors.
  • Our MS Dynamics 365 CRM Training in Delhi provides dedicated placement support through resume preparation, mock interviews, technical assessments, and career guidance, assisting learners in pursuing roles as CRM Developers, Functional Consultants, and Business Analysts.

Essential Skills You Will Gain Through MS Dynamics 365 CRM Training

Learn core CRM principles, customer engagement techniques, and business processes using Microsoft Dynamics 365 enterprise solutions.

Explore Sales, Marketing, Customer Service, workflow automation, and application configuration for streamlined enterprise business operations.

Build hands-on expertise in data management, interactive analytics, business workflows, and practical Dynamics 365 CRM implementation projects.

Strengthen understanding of system administration, business intelligence, security management, application integration, and enterprise CRM solution deployment.

Your IT Career Starts Here

550+ Students Placed Every Month!

Get inspired by their progress in the Career Growth Report.

Other Categories Placements
  • Non-IT to IT (Career Transition) 2371+
  • Diploma Candidates3001+
  • Non-Engineering Students (Arts & Science)3419+
  • Engineering Students3571+
  • CTC Greater than 5 LPA4542+
  • Academic Percentage Less than 60%5583+
  • Career Break / Gap Students2588+

Upcoming Batches For Classroom and Online

Weekdays
31 - Aug - 2026
08:00 AM & 10:00 AM
Weekdays
02 - Sep- 2026
08:00 AM & 10:00 AM
Weekends
05 - Sep - 2026
(10:00 AM - 01:30 PM)
Weekends
06 - Sep - 2026
(09:00 AM - 02:00 PM)
Can't find a batch you were looking for?
INR 16,500
INR 36,000

OFF Expires in

Who Should Enroll in a Microsoft Dynamics 365 Certification Training

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Working Professionals

Diploma Holders

Professionals from Other Fields

Salary Hike

Graduates with Less Than 60%

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Job Roles After Completing Microsoft Dynamics 365 Certification Course

Functional Consultant

Technical Consultant

Dynamics 365 Developer

Business Analyst

Solution Architect

CRM Consultant

ERP Consultant

Support Consultant

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What’s included ?

Convenient learning format

📊 Free Aptitude and Technical Skills Training

  • Learn basic maths and logical thinking to solve problems easily.
  • Understand simple coding and technical concepts step by step.
  • Get ready for exams and interviews with regular practice.
Dedicated career services

🛠️ Hands-On Projects

  • Work on real-time projects to apply what you learn.
  • Build mini apps and tools daily to enhance your coding skills.
  • Gain practical experience just like in real jobs.
Learn from the best

🧠 Launch Your Career in Top MNC Companies

  • Master technical and HR interview rounds.
  • Gain confidence with expert mock interview practice.
  • Improve your chances of getting hired faster.
Learn from the best

🎯 Interview Preparation For Freshers

  • Practice company-based interview questions.
  • Take online assessment tests to crack interviews
  • Practice confidently with real-world interview and project-based questions.
Learn from the best

🧪 LMS Self Learning Platform

  • Explore expert trainer videos and documents to boost your learning.
  • Study anytime with on-demand videos and detailed documents.
  • Top MNC interview questions & self coding practice.

Curriculum

Syllabus of MS Dynamics 365 CRM Training in Delhi
Module 1: Basics
  • ERP overview
  • Business Central intro
  • Navigation
  • Modules
  • Use cases
Module 2: Financial Management
  • General ledger
  • Accounts payable
  • Accounts receivable
  • Cash flow
  • Budgeting
  • Reports
Module 3: Sales & Purchasing
  • Sales orders
  • Purchase orders
  • Invoices
  • Vendors
  • Customers
Module 4: Inventory
  • Stock management
  • Warehousing
  • Item tracking
  • Transfers
  • Valuation
  • Reports
Module 5: Project Management
  • Projects
  • Resources
  • Scheduling
  • Costs
  • Billing
Module 6: Integration
  • Power BI
  • Office tools
  • API integration
  • Automation
  • Data sync
  • Extensions
Module 7: Security
  • User roles
  • Permissions
  • Data security
  • Audit
  • Compliance
Module 8: Real-Time Projects
  • Finance setup
  • Inventory project
  • Sales process
  • Integration
  • Reports
  • Documentation
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Course Objectives

The MS Dynamics 365 CRM Training program enables learners to build a strong foundation in Microsoft Dynamics 365 CRM, streamline business operations, configure CRM platforms, and gain practical implementation expertise for modern enterprise business environments.
  • Build a clear understanding of CRM principles and customer engagement.
  • Learn Microsoft Dynamics 365 CRM features and enterprise business applications.
  • Streamline business processes and improve workflow efficiency.
  • Develop reporting, analytical, and technical implementation skills.
  • Explore career opportunities across Microsoft Dynamics CRM domains.
  • Gain confidence handling enterprise customer relationship solutions successfully.
Participants gain practical exposure through CRM configuration, customization activities, workflow development, dashboard creation, reporting tasks, and project-based exercises that enhance technical expertise and prepare them to solve real-world business challenges with Microsoft Dynamics 365 CRM.
  • Customer engagement and relationship management strategies.
  • Business process design and workflow improvement techniques.
  • Business process automation using Microsoft Dynamics 365 CRM.
  • Business data analysis, reporting, and dashboard creation.
  • Enterprise teamwork and application management capabilities.
  • CRM issue resolution and implementation best practices.
The curriculum focuses on practical implementation, CRM solution design, and scenario-based exercises. Learners study business requirements and develop scalable customer relationship management solutions created for enterprise organizations and their operational objectives.
  • Microsoft Dynamics 365 CRM architecture, features, and components.
  • Entity setup and CRM application configuration techniques.
  • Forms, views, dashboards, and business rule customization.
  • Security management and user permission configuration.
  • Workflow automation and business process management.
  • Power Platform connectivity and business intelligence tools.
  • Setting up Microsoft Dynamics 365 CRM environments.
  • Designing automated workflows for business processes.
  • Organizing customer records and business information.
  • Creating dashboards, reports, and analytical insights.
  • Working on real-time CRM implementation projects.
  • Applying knowledge through practical enterprise case studies.
CRM configuration enables learners to modify entities, customize forms and interfaces, automate business activities, and tailor Microsoft Dynamics 365 CRM applications to organizational requirements, enhancing operational effectiveness, productivity, and overall business outcomes.
  • Evaluate customer-oriented business information efficiently.
  • Create valuable reports and dynamic business dashboards.
  • Identify customer trends through CRM analytics.
  • Assist strategic planning, forecasting, and business decisions.
  • Improve organizational performance through data-driven insights.
This program develops technical skills, implementation expertise, business process knowledge, and project experience while preparing learners for career opportunities as CRM Developers, Functional Consultants, Solution Specialists, and Business Analysts.
  • Understand core Microsoft Dynamics 365 CRM principles.
  • Configure and administer enterprise CRM applications.
  • Develop automated workflows and manage business rules.
  • Create dashboards, reports, and customer intelligence.
  • Customize CRM platforms based on business requirements.
  • Get prepared for industry-focused CRM career opportunities.
The program develops practical implementation skills, CRM configuration knowledge, customization capabilities, workflow automation expertise, and business process understanding, enabling learners to deploy Microsoft Dynamics 365 CRM solutions efficiently while supporting organizational growth and digital transformation initiatives.
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Comprehensive MS Dynamics 365 CRM Course Training in Delhi

The MS Dynamics 365 CRM Course in Delhi is structured to help participants gain practical proficiency in customer relationship management, business process automation, and enterprise application management using Microsoft's powerful CRM platform. This detailed training program covers CRM basics, sales automation, customer support operations, marketing features, workflow setup, security management, reporting, dashboards, and CRM configuration. The MS Dynamics 365 CRM Course in Delhi focuses on practical education through live projects, real-world case studies, and industry-oriented assignments that strengthen technical expertise and implementation capabilities. During the training, learners practice configuring Microsoft Dynamics 365 CRM, organizing customer records, designing automated workflows, establishing business rules, and connecting CRM applications with Microsoft business platforms. Skilled trainers provide practical direction to help participants understand actual business requirements and enterprise CRM deployment approaches. The curriculum further covers data administration, Power Platform connectivity, analytics, and proven practices used by modern organizations.

Additional Course Information

Career Opportunities After MS Dynamics 365 CRM Training

  • CRM Application Developer: Creates, configures, and supports Microsoft Dynamics 365 CRM applications while improving business workflows and strengthening customer engagement processes.
  • Dynamics 365 Functional Consultant: Studies business requirements, configures CRM capabilities, suggests appropriate solutions, and aligns customer relationship management operations.
  • CRM System Administrator: Administers CRM environments, manages user permissions, establishes security configurations, tracks system performance, and ensures dependable platform operations.
  • Business Process Analyst: Reviews organizational workflows, discovers process gaps, records functional requirements, and proposes CRM improvements to enhance overall business efficiency.
  • Dynamics Technical Consultant: Designs customized solutions, connects external applications, improves CRM performance, and delivers scalable Microsoft Dynamics 365 solutions for enterprises.
  • CRM Support Specialist: Troubleshoots application problems, supports users, examines technical issues, tracks system performance, and maintains dependable CRM platform functionality.

Advantages of Learning MS Dynamics 365 CRM

  • Practical Industry Exposure: Obtain hands-on experience through implementation projects and practical CRM activities that strengthen technical confidence and application skills.
  • Complete Business Knowledge: Understand customer engagement approaches, process improvement, and digital transformation principles implemented within modern enterprise environments.
  • Improved Analytical Abilities: Strengthen analytical thinking through CRM configuration tasks, reporting activities, data assessment, and business solution implementation projects.
  • Convenient Learning Options: Select suitable weekday, weekend, or accelerated batches designed for students, professionals, and candidates considering career changes.
  • Dedicated Career Assistance: Get guidance with resume creation, interview preparation, placement support, and professional mentoring for Microsoft Dynamics CRM career opportunities.
  • Future Career Advantages: Build current CRM expertise that encourages continuous learning, professional advancement, career stability, and rewarding employment opportunities.

Tools and Technologies Included in MS Dynamics 365 CRM Training

  • Microsoft Dynamics 365 CRM: Study customer relationship management, workflow automation, record management, CRM configuration, and enterprise business process improvement methods.
  • Power Automate: Create automated workflows between business applications and improve organizational efficiency through intelligent process automation capabilities.
  • Microsoft Power BI: Create interactive dashboards, produce business reports, evaluate organizational data, and enable informed decisions through advanced visualization features.
  • Microsoft Excel: Handle CRM datasets, arrange business information, perform calculations, and prepare analytical reports using advanced spreadsheet features for effective business evaluation.
  • Microsoft Power Apps: Create low-code business applications connected with Microsoft Dynamics 365 CRM to increase enterprise productivity and simplify organizational workflows.
  • Microsoft Entra ID: Control authentication, identity management, user permissions, and secure enterprise CRM access through centralized identity and security management.

Career Advancement Opportunities After MS Dynamics 365 CRM Training

  • Increasing Industry Demand: Ongoing digital transformation is driving demand for Microsoft Dynamics 365 CRM specialists across various industries and enterprise environments globally.
  • Attractive Salary Packages: Skilled CRM professionals can seek competitive compensation according to their specialized technical expertise and enterprise implementation experience.
  • Global Career Opportunities: Microsoft Dynamics 365 CRM skills provide career opportunities with multinational companies and international digital transformation initiatives.
  • Ongoing Professional Growth: Advanced certifications and technical specialization can lead toward leadership positions and long-term career progression through continuous learning.
  • Cross-Industry Career Scope: Banking, healthcare, manufacturing, education, retail, and logistics organizations require Dynamics 365 CRM professionals for technology-enabled business projects.
  • Certification Career Benefits: Industry-recognized certifications enhance professional credibility and encourage sustainable career progression through valuable Microsoft technology qualifications.
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Hands-on Real-Time CRM Projects

Companies Providing MS Dynamics 365 CRM Placement Support

  • MS Dynamics 365 CRM Placement Support enables skilled professionals to explore opportunities with technology firms, and enterprises seeking customer relationship management specialists.
  • Healthcare organizations hire CRM professionals to manage patient engagement, automate service operations, enhance workplace efficiency, and strengthen healthcare administration systems effectively.
  • Retail and e-commerce organizations recruit Microsoft Dynamics 365 CRM specialists for customer data management, marketing improvements, and successful business growth initiatives.
  • Financial institutions seek MS Dynamics 365 CRM professionals to implement customer engagement platforms, strengthen client communication, and optimize business processes efficiently.
  • Manufacturing enterprises hire Dynamics 365 CRM specialists to improve customer support functions, automate operational tasks, and increase productivity across business departments effectively.
  • Candidates can pursue career opportunities with reputed companies including TCS, Infosys, Wipro, Cognizant, IBM, and Tech Mahindra through MS Dynamics 365 CRM Placement Support services.

Obtain a Professional Microsoft Dynamics 365 CRM Certification

Obtain a professionally recognized Microsoft Dynamics 365 CRM Certification that validates your expertise in CRM implementation, business workflow automation, application configuration, data management, and enterprise solutions. This Microsoft Dynamics 365 CRM Certification highlights your practical knowledge of Microsoft Dynamics 365 CRM while strengthening your professional profile and industry credibility. It supports career progression, improves employability, and prepares you for opportunities as a Dynamics 365 CRM Consultant and other professional positions in Delhi.

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

Our Expert Microsoft Dynamics 365 CRM Training Trainers

  • Our Microsoft Dynamics 365 CRM Training Trainers possess valuable industry experience, delivering practical concepts through engaging sessions and enterprise-focused learning methods consistently.
  • Experienced Microsoft Dynamics 365 CRM Training Trainers simplify complex CRM topics through demonstrations, real-world examples, and concise explanations that strengthen technical understanding.
  • Training sessions emphasize live projects, workflow automation, CRM customization, and implementation techniques aligned with evolving industry standards and enterprise business requirements.
  • Expert trainers provide personalized guidance, technical support, project assistance, interview preparation, and career mentoring to help learners confidently advance toward professional success.
  • Instructors continuously update training materials with emerging Microsoft technologies, learners to gain relevant knowledge, practical expertise, and current industry best practices effectively.
  • Experienced MNC professionals provide placement assistance, real-time project exposure, industry role insights, and Microsoft Dynamics 365 CRM training backed by extensive practical experience.

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .
100% Placements | Get Hired in Top MNC

    Career Support

    Placement Assistance

    Exclusive access to ACTE Job portal

    Mock Interview Preparation

    1 on 1 Career Mentoring Sessions

    Career Oriented Sessions

    Resume & LinkedIn Profile Building

    We Offer High-Quality Training at The Lowest Prices.

    Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

    What Makes ACTE Training Different?

    Feature

    ACTE Technologies

    Other Institutes

    Affordable Fees

    Competitive Pricing With Flexible Payment Options.

    Higher Fees With Limited Payment Options.

    Industry Experts

    Well Experienced Trainer From a Relevant Field With Practical Training

    Theoretical Class With Limited Practical

    Updated Syllabus

    Updated and Industry-relevant Course Curriculum With Hands-on Learning.

    Outdated Curriculum With Limited Practical Training.

    Hands-on projects

    Real-world Projects With Live Case Studies and Collaboration With Companies.

    Basic Projects With Limited Real-world Application.

    Certification

    Industry-recognized Certifications With Global Validity.

    Basic Certifications With Limited Recognition.

    Placement Support

    Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

    Basic Placement Support

    Industry Partnerships

    Strong Ties With Top Tech Companies for Internships and Placements

    No Partnerships, Limited Opportunities

    Batch Size

    Small Batch Sizes for Personalized Attention.

    Large Batch Sizes With Limited Individual Focus.

    LMS Features

    Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

    No LMS Features or Perks.

    Training Support

    Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

    Limited Mentor Support and No After-hours Assistance.

    FAQs

    Looking for better discount price?

    Call now: +91-7669 100 251 and know the exciting offers available for you!
    • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
    • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
    • More than 3500+ students placed in last year in India & Globally
    • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
    • 85% percent placement record
    • Our Placement Cell support you till you get placed in better MNC
    • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
    The ACTE certification can aid in career advancement as it confirms that an individual has the necessary skills and knowledge in particular areas. Nevertheless, the value and acceptance of this certification may differ depending on the employer's requirements, the industry's norms, and the extent to which the qualification aligns with specific job roles.
    Yes, many training programs include participants working on real projects. This provides practical experience, a better grasp of real-life situations, and the chance to develop useful skills that improve job prospects and readiness for a professional career.
    All instructors at ACTE are experienced industry professionals who have at least ten to twelve years of relevant IT experience. They undergo training at ACTE to provide an excellent learning experience and are considered experts in their respective fields.
    If you are unable to attend a class at ACTE, you can view recorded sessions or request make-up lessons. Additionally, you can make up missed content with the use of tools and course materials.
    Because our course is offered in classroom, one-on-one, fast track, customised, and online training modalities, you can easily balance it with your real-life obligations.

    Why should I learn MS Dynamics 365 CRM at ACTE?

    Learn MS Dynamics 365 CRM at ACTE to take advantage of comprehensive training, a curriculum that is in line with industry standards, experienced teachers, real-world projects, certification, job assistance, and a friendly learning environment that will ensure your success in the field.
    Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
    Yes,Using interactive seminars, real-world projects, and practical exercises to develop expertise, the MS Dynamics 365 CRM Training provides hands-on training. To improve your abilities and be ready for job interviews, it also involves group talks and simulated interviews. These exercises guarantee that you are prepared for both technological difficulties and group settings.
    Yes, we offer job assistance upon course completion. This includes help with resume building, interview preparation, and connecting you to potential employers to support your job search.
    The internationally recognised ACTE course completion certification will be awarded to you.
    For the training, we provide recorded video courses. You can watch the pre-recorded sessions on our course platform at your own pace after completing the payment and enrolling in the course.
    You can contact our support number at +91 76691 00251. You can also make the payment directly through ACTE’s payment system or visit any of the ACTE branches in India.
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