Best MS Dynamics 365 CRM Training In Marathahalli ⭐ MS Dynamics 365 CRM Course Marathahalli | Updated 2026
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MS Dynamics 365 CRM Training in Marathahalli

Rated #1 Recognized as the No.1 Institute for Microsoft Dynamics 365 Online Training.

Recognized as the Top Institute for Microsoft Dynamics 365 Training Online, we provide professionals with the expertise and skills needed to excel in using Microsoft Dynamics 365, an advanced business applications.

Our in-depth training program is designed to prepare you for a successful career in Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) with Dynamics 365. Enrolling in our Microsoft Dynamics 365 course, which includes placement support, will give you top-tier training.

  • Leading Microsoft Dynamics 365 Course Training Online
  • Strengthen Your Skills with Interactive Labs and Practical Projects.
  • Trusted by Over 300 Hiring Partners and 10,000+ Successful Graduates.
  • Competitive Fees, Extensive Curriculum, and Guaranteed Placement Assistance.
  • Comprehensive Placement Support with Top IT and Business Solution Providers.
  • Learn from Certified Microsoft Dynamics 365 Professionals with Over 10 Years of Experience.
  • Choose Our MS Dynamics 365 CRM Training Institute In Marathahalli To Build CRM And ERP Skills.
  • Learn Through Hands-On Exercises And Real-Time Experience Instead Of Only Theoretical Sessions.
  • Receive Career Guidance And Placement Support To Prepare For Successful Job Opportunities.
  • Gain Confidence With Projects And Flexible Training Modes Designed To Enhance Your Career Growth.

Job Assistance

1,200+ Enrolled

In collaboration with

65+ Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions
Quality Training With Affordable Fee

⭐ Fees Starts From

INR 36,000
INR 16,500
100% Placements | Get Hired in Top MNC

Our Hiring Partners

Gain Practical MS Dynamics 365 CRM Training in Marathahalli

  • Our MS Dynamics 365 CRM Training in Marathahalli is structured to develop strong practical skills in CRM, workflow automation, dashboards, reporting, and business productivity solutions through, real-time projects, and industry-oriented learning.
  • Learn core Microsoft Dynamics 365 CRM modules, including sales management, customer service, marketing automation, workflow customization, and data management to improve business operations, strengthen customer relationships, and understand real-world CRM processes.
  • Build practical expertise by working on live projects and real-time assignments involving lead management, customer relationship tracking, workflow automation, dashboard development, report creation, and CRM customization to solve real business challenges.
  • Experienced trainers share industry knowledge, practical CRM implementation techniques, and scenario-based learning to help learners understand business workflows, strengthen problem-solving abilities, and confidently implement CRM solutions.
  • Enhance your professional skills by mastering workflow optimization, customer engagement strategies, CRM customization, reporting techniques, and data-driven decision-making using the latest Microsoft Dynamics 365 CRM features and industry best practices.
  • MS Dynamics 365 CRM Training in Marathahalli provides complete placement support, including resume building, mock interview sessions, and job assistance to prepare learners for roles such as CRM Developer, Functional Consultant, and Business Analyst.

What You Will Learn in MS Dynamics 365 CRM Training

Gain strong CRM abilities in sales automation, customer management, and service modules through practical training.

Gain firsthand experience with real-time CRM processes, customisation, and business process management.

Attend hands-on seminars to learn Dynamics 365 integration, process automation, and business solution creation.

Obtain industry certification with professional supervision, real-time exposure, and personalised placement assistance.

Your IT Career Starts Here

550+ Students Placed Every Month!

Get inspired by their progress in the Career Growth Report.

Other Categories Placements
  • Non-IT to IT (Career Transition) 2371+
  • Diploma Candidates3001+
  • Non-Engineering Students (Arts & Science)3419+
  • Engineering Students3571+
  • CTC Greater than 5 LPA4542+
  • Academic Percentage Less than 60%5583+
  • Career Break / Gap Students2588+
Top Placement Record

Upcoming Batches For Classroom and Online

Weekdays
20 - July - 2026
08:00 AM & 10:00 AM
Weekdays
22 - July - 2026
08:00 AM & 10:00 AM
Weekends
25 - July - 2026
(10:00 AM - 01:30 PM)
Weekends
26 - July - 2026
(09:00 AM - 02:00 PM)
Can't find a batch you were looking for?
INR 16,500
INR 36,000

OFF Expires in

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Who Should Enroll In A MS Dynamics 365 Certification Training

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Working Professionals

Diploma Holders

Professionals from Other Fields

Salary Hike

Graduates with Less Than 60%

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Job Roles After Completing MS Dynamics 365 Certification Course

Functional Consultant

Technical Consultant

Dynamics 365 Developer

Business Analyst

Solution Architect

CRM Consultant

ERP Consultant

Support Consultant

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What’s included ?

Convenient learning format

📊 Free Aptitude and Technical Skills Training

  • Learn basic maths and logical thinking to solve problems easily.
  • Understand simple coding and technical concepts step by step.
  • Get ready for exams and interviews with regular practice.
Dedicated career services

🛠️ Hands-On Projects

  • Work on real-time projects to apply what you learn.
  • Build mini apps and tools daily to enhance your coding skills.
  • Gain practical experience just like in real jobs.
Learn from the best

🧠 Launch Your Career in Top MNC Companies

  • Master technical and HR interview rounds.
  • Gain confidence with expert mock interview practice.
  • Improve your chances of getting hired faster.
Learn from the best

🎯 Interview Preparation For Freshers

  • Practice company-based interview questions.
  • Take online assessment tests to crack interviews
  • Practice confidently with real-world interview and project-based questions.
Learn from the best

🧪 LMS Self Learning Platform

  • Explore expert trainer videos and documents to boost your learning.
  • Study anytime with on-demand videos and detailed documents.
  • Top MNC interview questions & self coding practice.

Curriculum

Syllabus of MS Dynamics 365 CRM Training in Marathahalli
Module 1: CRM Fundamentals
  • Overview of CRM and Dynamics 365
  • UI Navigation and Layout
  • Modules Overview (Sales, Service, Marketing)
  • Deployment Options and Environment Setup
  • Data Model and Relationships
  • Business Process Flow Basics
Module 2: Sales Management
  • Leads and Lead Management
  • Opportunities and Pipeline Tracking
  • Accounts and Contacts Management
  • Quotes, Orders, and Invoices
  • Sales Forecasting and Analytics
  • Territory and Goal Management
Module 3: Customer Service
  • Case Management and Resolution
  • Service Level Agreements (SLAs)
  • Knowledge Base Setup and Use
  • Queues and Work Routing
  • Customer Service Analytics and Reports
  • Omnichannel Support Integration
Module 4: Power Platform Integration
  • Campaigns and Marketing Lists
  • Email Marketing Automation
  • Customer Journey Mapping
  • Segmentation and Lead Scoring
  • Power Apps Integration
  • Power BI Data Visualization
Module 5: Customization
  • Creating and Managing Entities
  • Custom Fields and Forms
  • Views and Dashboards Setup
  • Business Rules and Workflows
  • Form Scripting and Client Extensions
  • Solution Management and Deployment
Module 6: Automation
  • Power Automate Flows Creation
  • Workflow Automation for Business Processes
  • Approval Processes Management
  • Integrating with External Systems
  • Scheduling and Batch Automation
  • Monitoring and Troubleshooting Flows
Module 7: Security
  • Roles and Permissions Management
  • Field-level and Record-level Security
  • Auditing and Compliance Setup
  • Data Privacy and GDPR Settings
  • Team-based Security and Hierarchy
  • Managing Security Roles in Solutions
Module 8: Reporting
  • Dashboards Design and Configuration
  • Creating Advanced Reports
  • Power BI Integration
  • Insights and Data Analytics
  • Exporting Data and Sharing Reports
  • Interactive Visualizations for Users
Module 9: Integration
  • Understanding Security Roles and Privileges
  • API Integration with Third-party Apps
  • Data Migration Techniques
  • Integration Patterns and Best Practices
  • Plugins and Custom Connectors
  • Monitoring and Troubleshooting Integrations
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Course Objectives

Microsoft Dynamics 365 CRM Training in Marathahalli helps learners develop practical expertise in customer relationship management, workflow automation, and business process optimization. The course combines theoretical concepts with hands-on projects.

Beginners can confidently start learning Microsoft Dynamics 365 CRM without prior experience. The training starts with fundamental concepts and gradually introduces advanced customization, workflow automation, and real-time implementation through practical learning.

  • Microsoft Dynamics 365 CRM skills are in demand across multiple industries.
  • It offers excellent career opportunities in global organizations.
  • It supports career growth in both technical and business-focused roles.

A basic understanding of business processes, customer relationship management, and computer fundamentals is beneficial. Familiarity with software applications and internet usage can make learning Microsoft Dynamics 365 CRM easier.

After completing the training, learners can explore careers as CRM Developers, Functional Consultants, Business Analysts, CRM Administrators, Solution Consultants, and CRM Support Engineers with opportunities across various industries.

  • Understand CRM concepts and their role in effective customer relationship management.
  • Learn Microsoft Dynamics 365 CRM configuration, customization, and optimization techniques.
  • Develop workflow automation skills to improve business processes efficiently.
  • Gain knowledge of data management, reporting, and business decision support.
  • CRM Consultant
  • Dynamics 365 Developer
  • Business Analyst
  • Functional Consultant
  • CRM Administrator
  • Solution Consultant
  • Microsoft Dynamics 365 CRM
  • Microsoft Power Platform
  • Power BI
  • Microsoft Dataverse
  • Azure Integration Services
  • Dynamics 365 Marketing
  • Excellent demand across IT and business industries.
  • Career opportunities in CRM consulting and application development.
  • Hands-on knowledge in automation and customer relationship management.
  • Practical experience with enterprise-level CRM solutions.

Microsoft Dynamics 365 CRM has a moderate learning curve, but structured guidance and practical exercises make it easier to understand both functional and technical concepts with confidence.

  • CRM configuration and system customization.
  • Workflow automation and business process implementation.
  • Dashboard creation and report generation using CRM tools.

This training strengthens CRM knowledge, improves career prospects in business and IT sectors, and prepares learners for professional roles in CRM development, consulting, administration, and business analysis.

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Overview of MS Dynamics 365 CRM Course In Marathahalli

The MS Dynamics 365 CRM Course in Marathahalli provides comprehensive training in customer relationship management, sales automation, marketing processes, customer service, and business workflow management. The course is designed to improve business productivity through automation, interactive dashboards, reporting, and data-driven decision-making. Learners gain practical knowledge by working on real-time internship projects that help them apply CRM concepts in real business environments. Through the MS Dynamics 365 CRM Course in Marathahalli, students develop practical expertise in managing enterprise CRM solutions, enhancing customer engagement, and streamlining business operations across different industries. The training also focuses on customer data management, sales pipeline tracking, workflow automation, and improving service delivery using Microsoft Dynamics 365 CRM. The course emphasizes hands-on learning with real-world case studies, enabling learners to confidently work with CRM modules such as Sales, Marketing, Customer Service, and Business Process Automation. It also strengthens analytical thinking, problem-solving abilities, and decision-making skills required in modern business environments. By the end of the course, learners will be equipped with industry-ready skills for careers as CRM Developers, Functional Consultants, Business Analysts, and CRM Administrators.

Additional Info

Job Roles and Responsibilities in MS Dynamics 365 CRM Professionals

  • CRM Developer: Develops and customizes CRM applications by creating workflows, plugins, and integrations that enhance system functionality and customer relationship management.
  • Functional Consultant: Evaluates business requirements and configures CRM solutions to meet organizational objectives while improving overall operational performance.
  • Business Analyst: Examines business processes and CRM data to identify opportunities for improvement and support informed business decision-making.
  • CRM Administrator: Maintains CRM environments by managing users, security roles, system settings, and data quality for reliable daily operations.
  • Technical Consultant: Implements CRM customizations and integrations to ensure smooth communication between business applications and enterprise systems.
  • Support Engineer: Delivers technical support, resolves system issues, performs maintenance, and ensures consistent CRM performance for end users.

Widely Used Tools in MS Dynamics 365 CRM Training in Marathahalli

  • MS Dynamics 365: Primary CRM solution used for customer management, sales automation, marketing activities, and service operations to improve business productivity.
  • Microsoft Power Platform: Includes Power Apps, Power Automate, and Power BI for application development, workflow automation, and business intelligence solutions.
  • Power Automate: Automation platform used to streamline approvals, notifications, and repetitive business tasks for increased operational efficiency.
  • Power BI: Business analytics tool that transforms CRM information into interactive dashboards and reports for improved business insights.
  • Visual Studio: Development environment used for building CRM plugins, custom integrations, and advanced business applications within Dynamics 365.
  • XRM Toolbox: CRM management utility used for administration, configuration, monitoring, and optimization of Microsoft Dynamics CRM environments.

Essential Skills You Will Gain From MS Dynamics 365 CRM Training

  • Understanding Business Processes: Learn how sales, customer service, and finance operations integrate within MS Dynamics 365 CRM to improve business efficiency.
  • CRM Configuration Skills: Configure Dynamics 365 CRM by creating forms, entities, workflows, and security roles with minimal coding effort.
  • Data Management and Reporting: Maintain CRM data effectively while generating dashboards and reports using Power BI for informed business decisions.
  • Workflow Automation and Management: Automate approvals, emails, notifications, and business workflows using Power Automate within Microsoft Dynamics 365 CRM.
  • Security and User Management: Configure user access, security roles, and permissions to maintain secure and well-controlled CRM environments.
  • Problem-Solving and Technical Support: Identify CRM issues, troubleshoot technical problems, and maintain smooth system functionality through effective support.

Career Scope of MS Dynamics 365 CRM Training in Marathahalli

  • Growing Demand: Organizations increasingly adopt Dynamics 365 CRM, creating strong demand for skilled professionals in customer relationship management.
  • Flexible Career Opportunities: Learners can pursue technical and functional positions such as CRM Developer, Functional Consultant, or Business Analyst.
  • Strong Business Impact: CRM professionals help organizations enhance customer experiences, optimize workflows, and improve overall business performance.
  • Integration Opportunities: Work with Microsoft Power Platform and Azure services to develop integrated enterprise business solutions across multiple platforms.
  • Continuous Learning: Microsoft Dynamics 365 CRM regularly introduces new features, encouraging continuous skill enhancement through certifications and practical experience.
  • Global Career Opportunities: Dynamics 365 CRM professionals can work with multinational organizations as the platform is widely adopted across global industries.
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Hands-on Real-Time MS Dynamics 365 CRM Projects

Project 1
CRM Setup & Customization

Configure Microsoft Dynamics 365 CRM sales and service modules to boost workflows, productivity, and overall business efficiency.

Project 2
Workflow Automation

Create automated workflows for leads, customer interactions, and corporate procedures to decrease human labour.

Project 3
Data & Reporting

Manage CRM data and generate dashboards and reports to analyse performance and make educated business choices.

Project 4
CRM Integration

Integrate Microsoft Dynamics 365 CRM with external systems to provide smooth data interchange and corporate communication.

Best Hiring Partners for MS Dynamics 365 CRM Placement Support

  • Develop a successful career through MS Dynamics 365 CRM placement support with real-time project experience and industry-oriented training aligned with current recruitment needs.
  • Receive professional guidance to enhance your resume, communication abilities, and interview performance through personalized mentoring from experienced trainers.
  • Gain practical knowledge by working on real-world CRM scenarios involving configuration, workflow automation, reporting, security management, and data administration.
  • Prepare confidently for positions such as CRM Functional Consultant, Technical Consultant, and CRM Support Specialist through practical learning and MS Dynamics 365 CRM placement support.
  • Mock interviews, resume creation, aptitude training, and ongoing career advising are all part of placement aid to improve employment chances.
  • We have partnerships with leading companies such as HCL, Wipro, Dell, Accenture, Google, CTS, TCS, and IBM BigFix, which allows us to provide worldwide placement options.

Get Certified in MS Dynamics 365 CRM Certification

Earn an industry-recognized MS Dynamics 365 CRM Certification that validates your CRM expertise and enhances career opportunities in both IT and business sectors. The MS Dynamics 365 CRM certification program covers customer relationship management, sales automation, service management, marketing processes, workflow automation, and enterprise business solutions. Learners gain practical experience through real-time CRM implementation, reporting, customization, and automation projects, preparing them for roles such as CRM Consultant, Functional Consultant, Business Analyst, and CRM Developer with excellent career growth and industry demand.

Complete Your Course

A downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

A physical version of your officially branded and security-marked Certificate.

Get Certified

Get Trained with Our Expert MS Dynamics 365 CRM Trainers

  • Our MS Dynamics 365 CRM trainers possess extensive real-world experience in CRM implementation, customization, workflow automation, and enterprise business solutions.
  • Complex CRM concepts are delivered through interactive and easy-to-understand sessions suitable for both technical and non-technical learners.
  • Experienced professionals from leading MNCs provide placement guidance, real-time project exposure, and training from certified MS Dynamics 365 CRM trainers with over seven years of experience.
  • Trainers offer career-oriented mentoring on certifications, industry expectations, and essential technical skills to help learners build successful CRM careers.
  • Learners gain practical industry exposure through real-world case studies, implementation scenarios, and live CRM project experience.
  • The training covers everything from basic concepts to advanced CRM topics, including integrations, workflow automation, customization, and hands-on project implementation.

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .
100% Placements | Get Hired in Top MNC

    Career Support

    Placement Assistance

    Exclusive access to ACTE Job portal

    Mock Interview Preparation

    1 on 1 Career Mentoring Sessions

    Career Oriented Sessions

    Resume & LinkedIn Profile Building

    We Offer High-Quality Training at The Lowest Prices.

    Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

    What Makes ACTE Training Different?

    Feature

    ACTE Technologies

    Other Institutes

    Affordable Fees

    Competitive Pricing With Flexible Payment Options.

    Higher Fees With Limited Payment Options.

    Industry Experts

    Well Experienced Trainer From a Relevant Field With Practical Training

    Theoretical Class With Limited Practical

    Updated Syllabus

    Updated and Industry-relevant Course Curriculum With Hands-on Learning.

    Outdated Curriculum With Limited Practical Training.

    Hands-on projects

    Real-world Projects With Live Case Studies and Collaboration With Companies.

    Basic Projects With Limited Real-world Application.

    Certification

    Industry-recognized Certifications With Global Validity.

    Basic Certifications With Limited Recognition.

    Placement Support

    Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

    Basic Placement Support

    Industry Partnerships

    Strong Ties With Top Tech Companies for Internships and Placements

    No Partnerships, Limited Opportunities

    Batch Size

    Small Batch Sizes for Personalized Attention.

    Large Batch Sizes With Limited Individual Focus.

    LMS Features

    Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

    No LMS Features or Perks.

    Training Support

    Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

    Limited Mentor Support and No After-hours Assistance.

    FAQs

    Looking for a better discount price?

    Call now: +91-7669 100 251 and know the exciting offers available for you!
    • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
    • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
    • More than 3500+ students placed in last year in India & Globally
    • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
    • 85% percent placement record
    • Our Placement Cell support you till you get placed in better MNC
    • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
    ACTE Awards a Certificate Upon Successful Course Completion: Yes, ACTE includes practice tests as part of the MS Dynamics 365 CRM Training Course to help learners evaluate their understanding, monitor progress, and build confidence for real-world implementation.
    Yes, participants are encouraged to work on live projects as part of the training. This practical exposure helps strengthen technical knowledge, improve problem-solving abilities, and prepare learners for real-time industry challenges, enhancing their career readiness.
    ACTE trainers bring 10–12 years of IT industry experience along with hands-on corporate exposure. They are carefully selected based on their technical expertise, teaching capabilities, and extensive practical experience in MS Dynamics 365 CRM.
    No problem. ACTE ensures that you never miss important course topics. Missed sessions can be rescheduled at your convenience within the course duration, or you may attend the same topic with another available batch.
    We offer this course through multiple learning formats, including Classroom Training, One-to-One Training, Fast Track, Customized Training, and Online Training. These flexible options allow you to learn conveniently without interrupting your daily schedule.

    Why should I choose the MS Dynamics 365 CRM Master Program Training at ACTE?

    The MS Dynamics 365 CRM Master Program at ACTE delivers practical, hands-on training in CRM customization, workflow automation, sales, customer service, and business process management. The program also includes ACTE certification to help learners qualify for leading CRM career opportunities.
    Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
    Upon successful completion of the course, you will receive an ACTE course completion certificate recognized globally. You will also gain hands-on project experience, placement assistance, and lifetime access to learning materials.
    MS Dynamics 365 CRM is widely used in customer relationship management, enterprise business applications, sales automation, and organizational process management.
    At ACTE, we maintain small batch sizes to ensure personalized learning and better interaction with trainers. Each Microsoft Dynamics 365 CRM batch is limited to 5–6 participants, allowing every learner to receive individual attention and clear their doubts effectively.
    Yes, MS Dynamics 365 CRM is a great career choice for freshers. It is extensively adopted by businesses to manage customer relationships, automate workflows, and streamline business operations, creating strong career opportunities for beginners.
    You can contact our support number at +91 76691 00251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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