Best MS Dynamics 365 CRM Training In Mumbai ⭐ MS Dynamics 365 CRM Course In Mumbai | Updated 2026
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MS Dynamics 365 CRM Training in Mumbai

Rated #1 Recognized as the No.1 Institute for Microsoft Dynamics 365 Online Training.

Recognized as the Top Institute for Microsoft Dynamics 365 Training Online, we provide professionals with the expertise and skills needed to excel in using Microsoft Dynamics 365, an advanced business applications.

Our in-depth training program is designed to prepare you for a successful career in Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) with Dynamics 365. Enrolling in our Microsoft Dynamics 365 course, which includes placement support, will give you top-tier training.

  • Leading Microsoft Dynamics 365 Course Training Online
  • Strengthen Your Skills with Interactive Labs and Practical Projects.
  • Trusted by Over 300 Hiring Partners and 10,000+ Successful Graduates.
  • Competitive Fees, Extensive Curriculum, and Guaranteed Placement Assistance.
  • Comprehensive Placement Support with Top IT and Business Solution Providers.
  • Learn from Certified Microsoft Dynamics 365 Professionals with Over 10 Years of Experience.
  • Choose Our MS Dynamics 365 CRM Training Institute In Mumbai To Build Strong And CRM Skills.
  • Develop Practical Expertise Through Live Projects, Real-World CRM Scenarios, And Interactive Training.
  • Get Placement Assistance And Career Guidance To Support Professional Development.
  • Strengthen Your Skills Through Real-Time Projects And Flexible Training Schedules.

Job Assistance

1,200+ Enrolled

In collaboration with

65+ Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions
Quality Training With Affordable Fee

⭐ Fees Starts From

INR 36,000
INR 16,500
100% Placements | Get Hired in Top MNC

Our Hiring Partners

Build Skills With MS Dynamics 365 CRM Training in Mumbai

  • Our MS Dynamics 365 CRM Training in Mumbai offers hands-on understanding of customer management, business workflow automation, sales operations, and CRM customization, helping participants acquire relevant capabilities for today's enterprise technology environments.
  • The MS Dynamics 365 CRM course features topics including Sales, Customer Service, Marketing, Power Platform connectivity, access control, dashboards, reporting, and workflow automation, helping participants create flexible CRM solutions aligned with different organizational requirements.
  • Participants gain practical experience by creating CRM solutions, customizing entities, automating processes, establishing business rules, preparing reports, and integrating Microsoft applications through hands-on activities designed to enhance technical capabilities.
  • Experienced industry specialists offer professional assistance through engaging classes, practical demonstrations, and business-oriented case studies, helping participants understand CRM architecture, customization methods, implementation approaches, and current industry standards.
  • The course curriculum incorporates live projects, practical scenarios, and industry-based examples that develop analytical abilities, CRM troubleshooting skills, and functional understanding, preparing participants to handle customer relationship processes across multiple business domains.
  • Our MS Dynamics 365 CRM Training in Mumbai offers comprehensive career assistance through resume development, interview practice, technical evaluations, and professional mentoring, supporting participants seeking positions such as CRM Developers, Functional Consultants, and Business Analysts.

Key Skills You Will Develop Through MS Dynamics 365 CRM Training

Understand fundamental CRM concepts and organizational workflows using Microsoft Dynamics 365 business management solutions.

Study Sales, Marketing, Customer Service, process automation, and solution customization to support efficient enterprise business activities.

Develop practical skills in information management, dynamic reporting, business processes, and real-world Dynamics 365 CRM implementation assignments.

Improve knowledge of platform administration, data intelligence, access security, application connectivity, and enterprise CRM solution implementation.

Your IT Career Starts Here

550+ Students Placed Every Month!

Get inspired by their progress in the Career Growth Report.

Other Categories Placements
  • Non-IT to IT (Career Transition) 2371+
  • Diploma Candidates3001+
  • Non-Engineering Students (Arts & Science)3419+
  • Engineering Students3571+
  • CTC Greater than 5 LPA4542+
  • Academic Percentage Less than 60%5583+
  • Career Break / Gap Students2588+
Top Placement Record

Upcoming Batches For Classroom and Online

Weekdays
31 - Aug - 2026
08:00 AM & 10:00 AM
Weekdays
02 - Sep- 2026
08:00 AM & 10:00 AM
Weekends
05 - Sep - 2026
(10:00 AM - 01:30 PM)
Weekends
06 - Sep - 2026
(09:00 AM - 02:00 PM)
Can't find a batch you were looking for?
INR 16,500
INR 36,000

OFF Expires in

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Who Should Enroll in a Microsoft Dynamics 365 Certification Training

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Working Professionals

Diploma Holders

Professionals from Other Fields

Salary Hike

Graduates with Less Than 60%

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Job Roles After Completing Microsoft Dynamics 365 Certification Course

Functional Consultant

Technical Consultant

Dynamics 365 Developer

Business Analyst

Solution Architect

CRM Consultant

ERP Consultant

Support Consultant

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What’s included ?

Convenient learning format

📊 Free Aptitude and Technical Skills Training

  • Learn basic maths and logical thinking to solve problems easily.
  • Understand simple coding and technical concepts step by step.
  • Get ready for exams and interviews with regular practice.
Dedicated career services

🛠️ Hands-On Projects

  • Work on real-time projects to apply what you learn.
  • Build mini apps and tools daily to enhance your coding skills.
  • Gain practical experience just like in real jobs.
Learn from the best

🧠 Launch Your Career in Top MNC Companies

  • Master technical and HR interview rounds.
  • Gain confidence with expert mock interview practice.
  • Improve your chances of getting hired faster.
Learn from the best

🎯 Interview Preparation For Freshers

  • Practice company-based interview questions.
  • Take online assessment tests to crack interviews
  • Practice confidently with real-world interview and project-based questions.
Learn from the best

🧪 LMS Self Learning Platform

  • Explore expert trainer videos and documents to boost your learning.
  • Study anytime with on-demand videos and detailed documents.
  • Top MNC interview questions & self coding practice.

Curriculum

Syllabus of MS Dynamics 365 CRM Training in Mumbai
Module 1: Basics
  • ERP overview
  • Business Central intro
  • Navigation
  • Modules
  • Use cases
Module 2: Financial Management
  • General ledger
  • Accounts payable
  • Accounts receivable
  • Cash flow
  • Budgeting
  • Reports
Module 3: Sales & Purchasing
  • Sales orders
  • Purchase orders
  • Invoices
  • Vendors
  • Customers
Module 4: Inventory
  • Stock management
  • Warehousing
  • Item tracking
  • Transfers
  • Valuation
  • Reports
Module 5: Project Management
  • Projects
  • Resources
  • Scheduling
  • Costs
  • Billing
Module 6: Integration
  • Power BI
  • Office tools
  • API integration
  • Automation
  • Data sync
  • Extensions
Module 7: Security
  • User roles
  • Permissions
  • Data security
  • Audit
  • Compliance
Module 8: Real-Time Projects
  • Finance setup
  • Inventory project
  • Sales process
  • Integration
  • Reports
  • Documentation
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Course Objectives

The MS Dynamics 365 CRM Training program helps participants establish a solid foundation in Microsoft Dynamics 365 CRM, optimize business operations, customize CRM platforms, and develop practical implementation skills for contemporary enterprise environments.
  • Develop a strong understanding of CRM concepts and customer interaction.
  • Understand Microsoft Dynamics 365 CRM capabilities and enterprise applications.
  • Optimize organizational processes and enhance workflow productivity.
  • Acquire reporting, analytical, and technical deployment capabilities.
  • Discover career possibilities within Microsoft Dynamics CRM fields.
  • Build confidence in managing enterprise customer relationship solutions effectively.
Participants develop hands-on experience through CRM setup, customization tasks, workflow creation, dashboard development, reporting activities, and project-oriented assignments that strengthen technical capabilities and prepare them to address real-world business requirements.
  • Customer interaction and relationship management approaches.
  • Business workflow planning and process enhancement methods.
  • Process automation using Microsoft Dynamics 365 CRM solutions.
  • Business information analysis, reporting, and dashboard development.
  • Enterprise collaboration and application administration abilities.
  • CRM troubleshooting and solution implementation practices.
The syllabus emphasizes practical deployment, CRM solution planning, and scenario-driven activities. Participants analyze organizational needs and create adaptable customer relationship management solutions designed for enterprise businesses and their operational goals.
  • Microsoft Dynamics 365 CRM structure, capabilities, and core elements.
  • Entity creation and CRM platform customization methods.
  • Forms, views, dashboards, and business logic personalization.
  • Security administration and user access configuration.
  • Workflow automation and organizational process management.
  • Power Platform integration and business analytics solutions.
  • Configuring Microsoft Dynamics 365 CRM environments.
  • Creating automated workflows for organizational operations.
  • Managing customer profiles and organizational information.
  • Developing dashboards, reports, and meaningful analytical insights.
  • Participating in real-world CRM deployment projects.
  • Implementing knowledge through practical enterprise-based case scenarios.
CRM customization allows participants to modify entities, personalize forms and interfaces, automate organizational activities, and adapt Microsoft Dynamics 365 CRM applications to specific business needs, improving productivity, operational efficiency, and overall organizational performance.
  • Analyze customer-focused business information effectively.
  • Generate informative reports and interactive business dashboards.
  • Discover customer patterns using CRM analytics.
  • Support strategic planning, predictions, and organizational decisions.
  • Enhance business performance through actionable data insights.
This course builds technical capabilities, implementation knowledge, business process expertise, and project exposure while preparing participants for positions including CRM Developers, Functional Consultants, Solution Specialists, and Business Analysts.
  • Master fundamental Microsoft Dynamics 365 CRM concepts.
  • Configure and manage enterprise CRM platforms.
  • Create automated workflows and control business rules.
  • Develop dashboards, reports, and customer-focused intelligence.
  • Adapt CRM solutions according to organizational requirements.
  • Prepare for industry-oriented Microsoft Dynamics CRM career opportunities.
The course develops practical deployment abilities, CRM customization knowledge, configuration expertise, workflow automation skills, and business process understanding, helping participants implement Microsoft Dynamics 365 CRM solutions effectively.
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Overview MS Dynamics 365 CRM Course in Mumbai

The MS Dynamics 365 CRM Course in Mumbai is designed to enable learners to develop practical expertise in customer relationship management, organizational process automation, and enterprise application administration through Microsoft's advanced CRM platform. This comprehensive training covers CRM fundamentals, sales process automation, customer service management, marketing functionalities, workflow configuration, security administration, reporting, dashboard development, and CRM customization. The MS Dynamics 365 CRM Course in Mumbai emphasizes experiential learning through live projects, practical business scenarios, and industry-based assignments that enhance technical capabilities and solution implementation skills. Throughout the program, participants gain experience configuring Microsoft Dynamics 365 CRM, managing customer information, creating automated workflows, defining business rules, and integrating CRM solutions with Microsoft business applications. Experienced instructors offer professional guidance to help learners understand practical business requirements and enterprise CRM implementation methodologies. The syllabus also introduces data management, Power Platform integration, business analytics, and industry-standard practices adopted by contemporary organizations.

Further Course Details

Career Roles After Completing MS Dynamics 365 CRM Training

  • CRM Application Developer: Develops, customizes, and maintains Microsoft Dynamics 365 CRM applications while optimizing business processes and enhancing customer interaction activities.
  • Dynamics 365 Functional Consultant: Evaluates business needs, configures CRM functionalities, recommends suitable solutions, and coordinates customer relationship management processes.
  • CRM System Administrator: Manages CRM environments, controls user access, configures security settings, monitors platform performance, and maintains reliable system operations.
  • Business Process Analyst: Analyzes organizational procedures, identifies workflow inefficiencies, documents functional needs, and recommends CRM enhancements to improve business productivity.
  • Dynamics Technical Consultant: Develops tailored solutions, integrates third-party applications, optimizes CRM performance, and implements scalable Microsoft Dynamics 365 solutions.
  • CRM Support Specialist: Resolves application issues, assists users, investigates technical concerns, monitors system functionality, and ensures consistent performance of CRM platforms.

Key Benefits of Learning MS Dynamics 365 CRM

  • Practical Industry Experience: Gain practical exposure through implementation assignments and hands-on CRM activities that develop technical confidence and strengthen application capabilities.
  • Comprehensive Business Understanding: Learn customer engagement strategies and digital transformation concepts applied across contemporary enterprise environments.
  • Enhanced Analytical Skills: Develop analytical capabilities through CRM customization exercises, reporting tasks, data evaluation, and practical business solution implementation activities.
  • Flexible Training Schedules: Choose convenient weekday, weekend, or fast-track batches suitable for students, working professionals, and individuals planning career transitions.
  • Professional Career Support: Receive assistance with resume development, interview training, placement guidance, and career mentoring for Microsoft Dynamics CRM employment opportunities.
  • Long-Term Career Benefits: Develop relevant CRM capabilities that support ongoing skill development, professional progression, career security, and rewarding job opportunities.

Tools and Technologies Covered in MS Dynamics 365 CRM Training

  • Microsoft Dynamics 365 CRM: Learn customer relationship management, process automation, customer record administration, CRM customization, and enterprise workflow optimization techniques.
  • Power Automate: Design automated workflows connecting business applications while enhancing organizational productivity through intelligent process automation features.
  • Microsoft Power BI: Develop interactive dashboards, generate business reports, analyze organizational information, and support data-driven decisions using advanced visualization capabilities.
  • Microsoft Excel: Manage CRM information, organize business datasets, perform calculations, and develop analytical reports using advanced spreadsheet capabilities for effective business analysis.
  • Microsoft Power Apps: Develop low-code business applications integrated with Microsoft Dynamics 365 CRM to improve organizational productivity and streamline operational processes.
  • Microsoft Entra ID: Manage authentication, identities, access permissions, and secure CRM connectivity through centralized enterprise identity and security administration.

Professional Growth Opportunities After MS Dynamics 365 CRM Training

  • Growing Industry Requirements: Continuous digital transformation is increasing the need for Microsoft Dynamics 365 CRM professionals across multiple industries and enterprise environments worldwide.
  • Competitive Salary Prospects: Experienced CRM specialists can pursue attractive compensation packages based on their technical capabilities and enterprise implementation knowledge.
  • International Employment Opportunities: Microsoft Dynamics 365 CRM expertise can create professional opportunities with global organizations and international digital transformation projects.
  • Continuous Career Development: Higher certifications and specialized technical expertise can support progression toward managerial roles and long-term professional advancement through ongoing education.
  • Multi-Industry Career Opportunities: Banking, healthcare, manufacturing, education, retail, and logistics sectors seek Dynamics 365 CRM specialists for technology-driven business transformation initiatives.
  • Certification-Based Career Growth: Recognized Microsoft certifications strengthen professional reputation and support sustained career advancement through valuable technology-focused qualifications.
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Hands-on Real-Time CRM Projects

Project 1
Customer Relationship Administration

Develop a hands-on CRM solution for maintaining customer information, recording interactions, and automating important business operations.

Project 2
Sales Lead Administration

Design a sales CRM solution for handling prospects, evaluating leads, monitoring sales activities, and managing customer communications.

Project 3
Customer Service Support Management

Develop a customer service solution for managing support cases, arranging knowledge resources, and improving overall service satisfaction.

Project 4
Dynamic Business Analytics

Create dynamic dashboards showcasing business indicators, customer insights, analytical information, and clearly presented data visualizations.

Companies Providing MS Dynamics 365 CRM Placement Support

  • MS Dynamics 365 CRM Placement Support helps qualified candidates discover career opportunities with IT companies and organizations requiring skilled customer relationship management professionals.
  • Healthcare institutions recruit CRM specialists to handle patient interactions, automate service processes, improve operational productivity, and enhance healthcare management systems efficiently.
  • Retail and online commerce businesses employ Microsoft Dynamics 365 CRM experts to manage customer information, optimize marketing activities, and support sustainable business development.
  • Banking and financial organizations require MS Dynamics 365 CRM professionals to deploy customer engagement solutions, improve client interactions, and streamline organizational processes effectively.
  • Manufacturing companies recruit Dynamics 365 CRM specialists to enhance customer service operations, automate business activities, and improve productivity throughout various organizational departments.
  • Candidates can seek professional opportunities with leading organizations such as TCS, Infosys, Wipro, Cognizant, IBM, and Tech Mahindra through MS Dynamics 365 CRM Placement Support services.

Obtain a Professional Microsoft Dynamics 365 CRM Certification

Earn a widely recognized Microsoft Dynamics 365 CRM Certification that demonstrates your capabilities in CRM deployment, organizational workflow automation, application customization, information management, and enterprise business solutions. This Microsoft Dynamics 365 CRM Certification showcases your hands-on understanding of Microsoft Dynamics 365 CRM while enhancing your professional portfolio and industry reputation. It encourages career advancement, increases employment prospects, and prepares you for roles such as Dynamics 365 CRM Consultant along with other career opportunities in Mumbai.

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

Our Expert Microsoft Dynamics 365 CRM Training Trainers

  • Our Microsoft Dynamics 365 CRM Training Trainers bring extensive professional expertise, explaining practical concepts through interactive classes and enterprise-oriented learning approaches consistently.
  • Skilled Microsoft Dynamics 365 CRM Training Trainers make complicated CRM concepts easier through demonstrations, practical examples, and clear explanations that enhance technical comprehension.
  • Training programs focus on live assignments, process automation, CRM customization, and deployment methodologies aligned with changing industry expectations and organizational business needs.
  • Expert trainers offer individualized assistance, technical guidance, project support, interview coaching, and career mentoring to help participants confidently progress toward professional achievements.
  • Instructors regularly refresh course resources with emerging Microsoft technologies, enabling learners to acquire relevant concepts, hands-on capabilities, and up-to-date industry practices effectively.
  • Seasoned MNC professionals deliver placement guidance, practical project exposure, industry position awareness, and Microsoft Dynamics 365 CRM instruction supported by substantial professional experience.

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .
100% Placements | Get Hired in Top MNC

    Career Support

    Placement Assistance

    Exclusive access to ACTE Job portal

    Mock Interview Preparation

    1 on 1 Career Mentoring Sessions

    Career Oriented Sessions

    Resume & LinkedIn Profile Building

    We Offer High-Quality Training at The Lowest Prices.

    Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

    What Makes ACTE Training Different?

    Feature

    ACTE Technologies

    Other Institutes

    Affordable Fees

    Competitive Pricing With Flexible Payment Options.

    Higher Fees With Limited Payment Options.

    Industry Experts

    Well Experienced Trainer From a Relevant Field With Practical Training

    Theoretical Class With Limited Practical

    Updated Syllabus

    Updated and Industry-relevant Course Curriculum With Hands-on Learning.

    Outdated Curriculum With Limited Practical Training.

    Hands-on projects

    Real-world Projects With Live Case Studies and Collaboration With Companies.

    Basic Projects With Limited Real-world Application.

    Certification

    Industry-recognized Certifications With Global Validity.

    Basic Certifications With Limited Recognition.

    Placement Support

    Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

    Basic Placement Support

    Industry Partnerships

    Strong Ties With Top Tech Companies for Internships and Placements

    No Partnerships, Limited Opportunities

    Batch Size

    Small Batch Sizes for Personalized Attention.

    Large Batch Sizes With Limited Individual Focus.

    LMS Features

    Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

    No LMS Features or Perks.

    Training Support

    Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

    Limited Mentor Support and No After-hours Assistance.

    FAQs

    Looking for better Discount Price?

    Call now: +91-7669 100 251 and know the exciting offers available for you!
    • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
    • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
    • More than 3500+ students placed in last year in India & Globally
    • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
    • 85% percent placement record
    • Our Placement Cell support you till you get placed in better MNC
    • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
    ACTE certification demonstrates your skills and understanding across specific professional areas, making it beneficial for career development. However, its value and recognition can vary based on employer requirements, industry standards, and the certification's relevance to specific professional positions.
    Yes, many training programs involve participants in practical projects. This approach offers valuable hands-on exposure, develops applicable technical abilities, improves understanding of real-world situations, and enhances overall employability and preparedness for professional responsibilities.
    ACTE trainers are experienced industry professionals possessing at least 10-12 years of relevant IT experience. They have strong subject expertise and receive training from ACTE to deliver an engaging, effective, and valuable learning experience.
    If you cannot attend a scheduled ACTE class, you can request replacement sessions or access recorded lessons. Additional learning resources and course materials are also provided to help you cover any missed topics effectively.
    You can conveniently choose a learning format that suits your personal schedule, as the course is offered through classroom, individual, fast-track, customized, and online training options.

    What makes ACTE a suitable choice for learning Microsoft Dynamics 365 CRM certification?

    Choose Microsoft Dynamics 365 CRM training at ACTE to access comprehensive instruction, an industry-relevant curriculum, experienced trainers, practical projects, certification, career assistance, and a supportive learning environment designed to help you achieve professional success.
    Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
    Yes, the Microsoft Dynamics 365 CRM course provides practical learning through engaging sessions, industry-based projects, and hands-on activities designed to develop technical proficiency. The program also features team discussions and practice interviews to enhance your capabilities and prepare you for recruitment processes. These exercises help you handle technical requirements and work effectively within collaborative professional environments.
    You may reach our support team through enquiry@acte.in, or easily complete the payment using ACTE's E-commerce platform after logging in. You can also visit any ACTE branch located across India for direct assistance with enrollment.
    Yes, students receive lifetime availability of learning resources, recorded videos, and frequently asked interview questions from leading MNCs through the student portal.
    Recorded video sessions are provided as part of the training program. Once your payment is completed and enrollment is confirmed, you can access the pre-recorded classes through our learning platform and study according to your preferred schedule.
    Yes, employment assistance is available after completing the course. Support includes resume development, interview coaching, and assistance connecting with prospective employers to help advance your job search and professional career in Mumbai.
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