Best MS Dynamics 365 CRM Training In Noida ⭐ MS Dynamics 365 CRM Course Noida | Updated 2026
Home » Mircosoft Courses Online » MS Dynamics 365 CRM Training in Noida

MS Dynamics 365 CRM Training in Noida

Rated #1 Recognized as the No.1 Institute for Microsoft Dynamics 365 Online Training.

Recognized as the Top Institute for Microsoft Dynamics 365 Training Online, we provide professionals with the expertise and skills needed to excel in using Microsoft Dynamics 365, an advanced business applications.

Our in-depth training program is designed to prepare you for a successful career in Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) with Dynamics 365. Enrolling in our Microsoft Dynamics 365 course, which includes placement support, will give you top-tier training.

  • Leading Microsoft Dynamics 365 Course Training Online
  • Strengthen Your Skills with Interactive Labs and Practical Projects.
  • Trusted by Over 300 Hiring Partners and 10,000+ Successful Graduates.
  • Competitive Fees, Extensive Curriculum, and Guaranteed Placement Assistance.
  • Comprehensive Placement Support with Top IT and Business Solution Providers.
  • Learn from Certified Microsoft Dynamics 365 Professionals with Over 10 Years of Experience.
  • Choose Our MS Dynamics 365 CRM Training Institute In Noida To Gain Valuable ERP Knowledge.
  • Develop Hands-On Expertise Through Practical Projects Instead Of Depending On Theoretical Studies.
  • Receive Our Career Guidance And Placement Support To Advance Your Professional Abilities.
  • Improve Your Expertise Through Projects And Flexible Training Modes To Support Career Growth.

Job Assistance

1,200+ Enrolled

In collaboration with

65+ Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions
Quality Training With Affordable Fee

⭐ Fees Starts From

INR 36,000
INR 16,500
100% Placements | Get Hired in Top MNC

Our Hiring Partners

Enhance Your Skills With MS Dynamics 365 CRM Training in Noida

  • Our MS Dynamics 365 CRM Training in Noida focuses on developing practical skills in customer relationship management, workflow automation, dashboard development, reporting, and business efficiency solutions through practical projects and industry-oriented education.
  • Learn key Microsoft Dynamics 365 CRM features, including sales management, customer service, marketing automation, workflow customization, and data administration to optimize business operations, strengthen customer relationships, and gain practical knowledge of CRM solutions.
  • Build practical expertise by undertaking live projects and hands-on tasks involving lead management, customer information handling, workflow automation, dashboard development, report preparation, and CRM customization to fulfill real business needs.
  • Experienced trainers share industry knowledge, practical CRM implementation techniques, and situation-based training to help learners understand business workflows, enhance analytical and troubleshooting skills, and confidently implement CRM technologies.
  • Advance your professional skills by studying workflow optimization, customer engagement techniques, CRM customization, reporting practices, and data-driven decision-making using modern Microsoft Dynamics 365 CRM features and proven industry standards.
  • MS Dynamics 365 CRM Training in Noida provides extensive placement support, including CV development, mock interview practice, and career assistance to help participants explore roles such as CRM Developer, Functional Consultant, and Business Analyst.

Discover the Skills Included in MS Dynamics 365 CRM Training

Build strong CRM knowledge in sales automation, customer administration, and service features through hands-on education.

Gain hands-on experience with real-time CRM workflows, platform customization, and business process administration.

Take part in practical training sessions focused on Dynamics 365 integration and enterprise application development.

Obtain industry-recognized certification with expert mentoring, hands-on learning, and personalized placement assistance.

Your IT Career Starts Here

550+ Students Placed Every Month!

Get inspired by their progress in the Career Growth Report.

Other Categories Placements
  • Non-IT to IT (Career Transition) 2371+
  • Diploma Candidates3001+
  • Non-Engineering Students (Arts & Science)3419+
  • Engineering Students3571+
  • CTC Greater than 5 LPA4542+
  • Academic Percentage Less than 60%5583+
  • Career Break / Gap Students2588+
Top Placement Record

Upcoming Batches For Classroom and Online

Weekdays
07 - Sep - 2026
08:00 AM & 10:00 AM
Weekdays
09 - Sep- 2026
08:00 AM & 10:00 AM
Weekends
12 - Sep - 2026
(10:00 AM - 01:30 PM)
Weekends
13 - Sep - 2026
(09:00 AM - 02:00 PM)
Can't find a batch you were looking for?
INR 16,500
INR 36,000

OFF Expires in

BOOK A FREE DEMO CLASS

Who Should Enroll In A MS Dynamics 365 Certification Training

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Working Professionals

Diploma Holders

Professionals from Other Fields

Salary Hike

Graduates with Less Than 60%

Show More

Job Roles After Completing MS Dynamics 365 Certification Course

Functional Consultant

Technical Consultant

Dynamics 365 Developer

Business Analyst

Solution Architect

CRM Consultant

ERP Consultant

Support Consultant

Show More

What’s included ?

Convenient learning format

📊 Free Aptitude and Technical Skills Training

  • Learn basic maths and logical thinking to solve problems easily.
  • Understand simple coding and technical concepts step by step.
  • Get ready for exams and interviews with regular practice.
Dedicated career services

🛠️ Hands-On Projects

  • Work on real-time projects to apply what you learn.
  • Build mini apps and tools daily to enhance your coding skills.
  • Gain practical experience just like in real jobs.
Learn from the best

🧠 Launch Your Career in Top MNC Companies

  • Master technical and HR interview rounds.
  • Gain confidence with expert mock interview practice.
  • Improve your chances of getting hired faster.
Learn from the best

🎯 Interview Preparation For Freshers

  • Practice company-based interview questions.
  • Take online assessment tests to crack interviews
  • Practice confidently with real-world interview and project-based questions.
Learn from the best

🧪 LMS Self Learning Platform

  • Explore expert trainer videos and documents to boost your learning.
  • Study anytime with on-demand videos and detailed documents.
  • Top MNC interview questions & self coding practice.

Curriculum

Syllabus of MS Dynamics 365 CRM Training in Noida
Module 1: CRM Fundamentals
  • Overview of CRM and Dynamics 365
  • UI Navigation and Layout
  • Modules Overview (Sales, Service, Marketing)
  • Deployment Options and Environment Setup
  • Data Model and Relationships
  • Business Process Flow Basics
Module 2: Sales Management
  • Leads and Lead Management
  • Opportunities and Pipeline Tracking
  • Accounts and Contacts Management
  • Quotes, Orders, and Invoices
  • Sales Forecasting and Analytics
  • Territory and Goal Management
Module 3: Customer Service
  • Case Management and Resolution
  • Service Level Agreements (SLAs)
  • Knowledge Base Setup and Use
  • Queues and Work Routing
  • Customer Service Analytics and Reports
  • Omnichannel Support Integration
Module 4: Power Platform Integration
  • Campaigns and Marketing Lists
  • Email Marketing Automation
  • Customer Journey Mapping
  • Segmentation and Lead Scoring
  • Power Apps Integration
  • Power BI Data Visualization
Module 5: Customization
  • Creating and Managing Entities
  • Custom Fields and Forms
  • Views and Dashboards Setup
  • Business Rules and Workflows
  • Form Scripting and Client Extensions
  • Solution Management and Deployment
Module 6: Automation
  • Power Automate Flows Creation
  • Workflow Automation for Business Processes
  • Approval Processes Management
  • Integrating with External Systems
  • Scheduling and Batch Automation
  • Monitoring and Troubleshooting Flows
Module 7: Security
  • Roles and Permissions Management
  • Field-level and Record-level Security
  • Auditing and Compliance Setup
  • Data Privacy and GDPR Settings
  • Team-based Security and Hierarchy
  • Managing Security Roles in Solutions
Module 8: Reporting
  • Dashboards Design and Configuration
  • Creating Advanced Reports
  • Power BI Integration
  • Insights and Data Analytics
  • Exporting Data and Sharing Reports
  • Interactive Visualizations for Users
Module 9: Integration
  • Understanding Security Roles and Privileges
  • API Integration with Third-party Apps
  • Data Migration Techniques
  • Integration Patterns and Best Practices
  • Plugins and Custom Connectors
  • Monitoring and Troubleshooting Integrations
Show More
Show Less

Course Objectives

Microsoft Dynamics 365 CRM Training in Noida helps learners gain practical expertise in customer engagement, workflow automation, and business process optimization. The course blends fundamental knowledge with hands-on, project-oriented education.

New learners can start exploring Microsoft Dynamics 365 CRM without prior experience. The course introduces fundamental concepts first and gradually progresses toward advanced customization, workflow automation, and practical deployment through hands-on training.

  • Microsoft Dynamics 365 CRM skills are increasingly demanded across multiple industries.
  • It creates attractive career possibilities within global enterprises.
  • It supports professional progression across technical and business-focused roles.

Basic awareness of business processes, customer management, and computer fundamentals can be beneficial. Familiarity with software applications and online tools can also make Microsoft Dynamics 365 CRM simpler to understand.

After completing the course, learners can explore roles such as CRM Developers, Functional Consultants, Business Analysts, CRM Administrators, Solution Consultants, and CRM Support Engineers across various industry domains.

  • Learn essential CRM concepts and their business significance.
  • Gain proficiency in Microsoft Dynamics 365 CRM configuration and optimization techniques.
  • Create workflow automation solutions to improve business efficiency.
  • Gain knowledge of data management, analytics, reporting, and decision-support processes.
  • CRM Consultant
  • Dynamics 365 Application Developer
  • Business Operations Analyst
  • Functional Solution Consultant
  • CRM Platform Administrator
  • Solution Consulting Specialist
  • Microsoft Dynamics 365 CRM
  • Microsoft Power Platform
  • Power BI
  • Microsoft Dataverse
  • Azure Integration Services
  • Dynamics 365 Marketing
  • Growing demand throughout technology and commercial industries.
  • Career possibilities in CRM consulting and application development.
  • Practical capabilities in automation and customer engagement management.
  • Hands-on exposure to enterprise-level CRM platforms.

Microsoft Dynamics 365 CRM has a manageable learning curve, while structured instruction, hands-on activities, practical projects, and expert mentoring help learners grasp functional and technical concepts efficiently while building confidence and employment-ready CRM expertise.

  • CRM platform configuration and system customization.
  • Workflow automation and business process deployment.
  • Dashboard development and report generation using CRM solutions.

This course develops CRM proficiency, broadens career possibilities across commercial and technology fields, and prepares learners for roles in CRM development, consulting, administration, and business analysis.

Show More

Overview Of MS Dynamics 365 CRM Course In Noida

The MS Dynamics 365 CRM course in Noida offers comprehensive training in customer relationship management, sales automation, marketing operations, client support, and business workflow administration. The program focuses on improving organizational productivity through automation, interactive dashboards, reporting tools, and data-driven decision-making. Learners receive practical exposure through real-time internship projects, enabling them to apply CRM concepts within realistic business environments. Participants develop hands-on expertise in managing enterprise CRM platforms, enhancing customer engagement, and streamlining business processes across different industries. The training covers customer data management, sales pipeline monitoring, workflow automation, service improvement, and CRM configuration using Microsoft Dynamics 365. Industry-based case studies and practical exercises help learners confidently work with Sales, Marketing, Customer Service, and Business Process Automation modules. The MS Dynamics 365 CRM course in Noida also develops analytical thinking, problem-solving abilities, and effective decision-making skills required for modern business environments. Upon completion, participants acquire industry-focused knowledge and practical capabilities that can support career opportunities as CRM Developers, Business Analysts, Functional Consultants, and CRM Administrators. The course provides a strong foundation for professionals seeking to advance their careers in CRM technology, business applications, and enterprise digital transformation.

Additional Details

Career Roles and Duties for MS Dynamics 365 CRM Professionals

  • CRM Developer: Creates and customizes CRM applications by building workflows, plugins, and integrations that expand platform functionality and enhance customer relationship management.
  • Functional Consultant: Evaluates business requirements and configures CRM solutions based on organizational objectives while improving overall processes through effective implementation approaches.
  • Business Analyst: Examines business workflows and CRM data to identify improvement opportunities and support informed organizational decisions through reliable data analysis.
  • CRM Administrator: Manages CRM environments by administering users, security permissions, system settings, and data quality to maintain consistent daily operations across platforms.
  • Technical Consultant: Implements CRM enhancements and integrations to provide smooth connections between business applications and enterprise systems while maintaining platform performance.
  • Support Engineer: Offers technical support, investigates platform issues, performs maintenance tasks, and ensures dependable CRM functionality for users through prompt problem resolution.

Common Tools Included in MS Dynamics 365 CRM Training in Noida

  • MS Dynamics 365: Primary CRM platform used for customer management, sales automation, marketing activities, and service administration to improve business efficiency.
  • Microsoft Power Platform: Integrates Power Apps, Power Automate, and Power BI to support application development and business intelligence functions across modern organizational environments.
  • Power Automate: Business process automation tool designed to simplify approvals and repetitive organizational operations, increasing productivity while minimizing manual work.
  • Power BI: Business analytics platform that transforms CRM information into interactive dashboards and detailed reports, providing useful insights for informed strategic decisions.
  • Visual Studio: Development platform used to build CRM plugins, customized integrations, and advanced business applications within the Dynamics 365 environment.
  • XRM Toolbox: CRM management utility used for configuration, monitoring, and performance enhancement of Microsoft Dynamics CRM environments through dedicated administrative features.

Essential Skills You Can Gain Through MS Dynamics 365 CRM Training

  • Understanding Business Processes: Learn how sales, customer service, and financial operations interact within MS Dynamics 365 CRM to improve organizational efficiency.
  • CRM Configuration Skills: Configure Dynamics 365 CRM by creating forms, entities, workflows, and security permissions while using limited coding for effective platform customization.
  • Data Management and Reporting: Organize CRM data effectively while developing dashboards and analytical reports with Power BI to enable informed decisions based on reliable business information.
  • Workflow Automation and Management: Automate approvals, notifications, alerts, and business procedures through Power Automate within Microsoft Dynamics 365 CRM to enhance productivity.
  • Security and User Management: Configure user permissions, security roles, and access controls to maintain secure and well-organized CRM environments while protecting sensitive information.
  • Problem-Solving and Technical Support: Identify CRM issues, address technical problems, and maintain smooth platform functionality through efficient troubleshooting and technical assistance.

Career Prospects Following MS Dynamics 365 CRM Training in Noida

  • Growing Market Demand: Organizations are increasingly adopting Dynamics 365 CRM, creating rising demand for skilled customer relationship management specialists.
  • Flexible Career Paths: Learners can pursue technical and functional positions, including CRM Developer, Functional Consultant, and Business Analyst, across various organizations.
  • Valuable Business Contribution: CRM professionals help businesses enhance customer experiences, simplify workflows, and improve overall operational effectiveness.
  • Integration Opportunities: Work with Microsoft Power Platform and Azure services to develop integrated solutions across different technology environments while enabling business information connectivity.
  • Continuous Skill Enhancement: Microsoft Dynamics 365 CRM regularly introduces new features, encouraging continuous professional growth through certifications and practical experience.
  • Global Career Opportunities: Dynamics 365 CRM professionals can explore roles with multinational organizations because the platform is widely adopted across industries worldwide.
Show More
Need customized curriculum?

Hands-on Real-Time MS Dynamics 365 CRM Projects

Project 1
CRM Setup & Customization

Configure Microsoft Dynamics 365 CRM sales and customer service modules to optimize processes, workflows, and efficiency.

Project 2
Organizational Process Automation

Create automated workflows for leads, customer interactions, and organizational operations.

Project 3
Data & Insights

Manage CRM data and reports to assess performance and facilitate informed business decisions.

Project 4
CRM Integration

Integrate Microsoft Dynamics 365 CRM with external platforms to facilitate smooth data sharing and communication.

Best Hiring Partners for MS Dynamics 365 CRM Placement Support

  • Create a successful career journey with MS Dynamics 365 CRM placement support, receiving real-time project experience and industry-oriented training aligned with current recruitment expectations.
  • Receive professional guidance to improve your resume, communication abilities, and interview performance through personalized coaching from experienced trainers.
  • Gain practical expertise by working on real-world CRM scenarios involving configuration, workflow automation, analytics, security management, and data administration.
  • Build the confidence to pursue positions such as CRM Functional Consultant, Technical Consultant, and CRM Support Specialist through practical learning and MS Dynamics 365 CRM placement support.
  • Mock interviews, resume development, aptitude training, and ongoing career guidance are provided through placement assistance to enhance employment opportunities.
  • Our partnerships with leading companies such as HCL, Wipro, Dell, Accenture, Google, CTS, TCS, and IBM BigFix help provide valuable placement opportunities across global markets.

Get Certified in MS Dynamics 365 CRM Certification

Earn a professionally recognized MS Dynamics 365 CRM Certification that showcases your CRM skills and broadens career opportunities across technology and business sectors. The MS Dynamics 365 CRM certification program covers customer relationship management, sales workflow automation, service operations, marketing activities, process enhancement, and enterprise business applications. Learners gain practical proficiency through real-time CRM implementation, data analysis, platform customization, and automation projects, preparing them for roles including CRM Consultant, Functional Consultant, Business Analyst, and CRM Developer while supporting career advancement and meeting increasing industry requirements.

Complete Your Course

A downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

A physical version of your officially branded and security-marked Certificate.

Get Certified

Get Trained with Our Expert MS Dynamics 365 CRM Trainers

  • Our MS Dynamics 365 CRM trainers possess extensive hands-on experience in CRM implementation, customization, and enterprise application solutions, helping learners develop practical technical expertise.
  • Advanced CRM concepts are presented through interactive, easy-to-follow sessions suitable for participants from technical and non-technical backgrounds, supporting clear understanding.
  • Experienced professionals from leading MNCs provide career support and training delivered by certified MS Dynamics 365 CRM trainers with over seven years of industry experience.
  • Trainers offer career-oriented guidance on certifications, organizational expectations, and essential technical skills to help participants establish successful CRM careers.
  • Learners receive valuable industry exposure through case studies, implementation-focused situations, and real-time CRM project activities, strengthening problem-solving abilities and workplace readiness.
  • The syllabus advances from basic concepts to sophisticated CRM topics, including system integration, workflow automation, customization, and project implementation, enabling learners to build capabilities.

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .
100% Placements | Get Hired in Top MNC

    Career Support

    Placement Assistance

    Exclusive access to ACTE Job portal

    Mock Interview Preparation

    1 on 1 Career Mentoring Sessions

    Career Oriented Sessions

    Resume & LinkedIn Profile Building

    We Offer High-Quality Training at The Lowest Prices.

    Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

    What Makes ACTE Training Different?

    Feature

    ACTE Technologies

    Other Institutes

    Affordable Fees

    Competitive Pricing With Flexible Payment Options.

    Higher Fees With Limited Payment Options.

    Industry Experts

    Well Experienced Trainer From a Relevant Field With Practical Training

    Theoretical Class With Limited Practical

    Updated Syllabus

    Updated and Industry-relevant Course Curriculum With Hands-on Learning.

    Outdated Curriculum With Limited Practical Training.

    Hands-on projects

    Real-world Projects With Live Case Studies and Collaboration With Companies.

    Basic Projects With Limited Real-world Application.

    Certification

    Industry-recognized Certifications With Global Validity.

    Basic Certifications With Limited Recognition.

    Placement Support

    Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

    Basic Placement Support

    Industry Partnerships

    Strong Ties With Top Tech Companies for Internships and Placements

    No Partnerships, Limited Opportunities

    Batch Size

    Small Batch Sizes for Personalized Attention.

    Large Batch Sizes With Limited Individual Focus.

    LMS Features

    Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

    No LMS Features or Perks.

    Training Support

    Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

    Limited Mentor Support and No After-hours Assistance.

    FAQs

    Looking for a better discount price?

    Call now: +91-7669 100 251 and know the exciting offers available for you!
    • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
    • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
    • More than 3500+ students placed in last year in India & Globally
    • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
    • 85% percent placement record
    • Our Placement Cell support you till you get placed in better MNC
    • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
    ACTE Provides a Certificate After Successfully Completing the Course: Yes, ACTE includes practice assessments in the MS Dynamics 365 CRM Training Course, allowing participants to evaluate their understanding, monitor progress, and build confidence for real-world implementation situations.
    Yes, participants receive opportunities to work on live projects throughout the training program. This practical exposure helps develop technical knowledge, improve problem-solving abilities, and prepare learners to manage real-world industry requirements with increased confidence.
    ACTE trainers possess 10–12 years of IT industry knowledge along with practical corporate exposure. They are carefully chosen based on their technical expertise, teaching capabilities, and extensive practical experience with MS Dynamics 365 CRM.
    There is no need to worry. ACTE supports learners in keeping up with important course material. Missed classes may be rescheduled based on your availability during the training period, or you may attend the same subject through another available batch.
    The program is offered through multiple learning formats, including Classroom Training, One-to-One Training, Fast Track, Customized Training, and Online Training. These flexible choices allow participants to choose a suitable method while maintaining their usual schedule.

    Why should you consider the MS Dynamics 365 CRM Master Program Training at ACTE?

    The MS Dynamics 365 CRM Master Program at ACTE delivers extensive practical instruction covering CRM customization, workflow automation, sales administration, customer support, and business process management. The program also provides ACTE certification to help participants pursue rewarding opportunities within the CRM field.
    Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
    Upon completing the program successfully, you will receive an ACTE course completion certificate with international recognition. You will also gain practical project experience, career placement guidance, and lifetime access to learning materials.
    MS Dynamics 365 CRM is widely implemented for customer relationship management, enterprise applications, sales automation, and organizational process management.
    At ACTE, class groups are maintained with limited participants to offer personalized instruction and enhanced trainer interaction. Each Microsoft Dynamics 365 CRM batch includes only 5–6 learners, allowing every participant to receive focused guidance and address questions efficiently.
    Yes, MS Dynamics 365 CRM can be a promising career option for fresh graduates. Organizations commonly use it to manage customer relationships, automate workflows, and streamline business operations, creating valuable career opportunities for beginners.
    You can contact our support team or directly visit any ACTE branch across India
    Show More

    Job Opportunities in MicroSoft

    More Than 35% Prefer MicroSoft for Software Development. MicroSoft Is One of the Most Popular and In-Demand Technologies in the Software Development World..

    You can Work as a
    Software Engineer Cloud Solutions Architect Microsoft Dynamics Consultant Microsoft 365 Administrator Data Engineer MS Power Platform Developer MS Support Engineer
    Upcoming In-Demand Jobs
    Cloud Security Engineer AI Solutions Architect Microsoft Teams Developer MS Cloud Governance Specialist Azure DevOps Engineer
    Salary In Microsoft

    Reach Our Placement Officer

    Recommended Job Courses

    Trending Courses

    Find Microsoft Dynamics 365 Training Courses in Other Cities

    Acte Technologies WhatsApp