Best MS Dynamics 365 CRM Training In OMR⭐MS Dynamics 365 CRM Course In OMR | Updated 2026
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MS Dynamics 365 CRM Training in OMR

Rated #1 Recognized as the No.1 Institute for Microsoft Dynamics 365 Online Training.

Recognized as the Top Institute for Microsoft Dynamics 365 Training Online, we provide professionals with the expertise and skills needed to excel in using Microsoft Dynamics 365, an advanced business applications.

Our in-depth training program is designed to prepare you for a successful career in Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) with Dynamics 365. Enrolling in our Microsoft Dynamics 365 course, which includes placement support, will give you top-tier training.

  • Leading Microsoft Dynamics 365 Course Training Online
  • Strengthen Your Skills with Interactive Labs and Practical Projects.
  • Trusted by Over 300 Hiring Partners and 10,000+ Successful Graduates.
  • Competitive Fees, Extensive Curriculum, and Guaranteed Placement Assistance.
  • Comprehensive Placement Support with Top IT and Business Solution Providers.
  • Learn from Certified Microsoft Dynamics 365 Professionals with Over 10 Years of Experience.
  • Choose Our MS Dynamics 365 CRM Training Institute in OMR to Build Advanced CRM Knowledge.
  • Learn Through Real-Time Business Scenarios and Practical Hands-On Training.
  • Get Dedicated Placement Support Along With Expert Career Guidance in CRM Careers.
  • Gain Confidence With Project-Based Learning and Flexible Batch Schedules.

Job Assistance

1,200+ Enrolled

In collaboration with

65+ Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions
Quality Training With Affordable Fee

⭐ Fees Starts From

INR 36,000
INR 16,500
100% Placements | Get Hired in Top MNC

Our Hiring Partners

Learn CRM Expertise Through MS Dynamics 365 CRM Training in OMR

  • Our MS Dynamics 365 CRM Training in OMR is designed to build strong practical knowledge in CRM, workflow automation, dashboards, reporting tools, and business productivity solutions through real-time learning, hands-on sessions, and industry-focused project experience.
  • Learn essential CRM modules like sales management, customer service, marketing automation, workflow customization, and data management to improve operational efficiency, enhance customer engagement, and understand real business processes using Microsoft Dynamics 365 CRM.
  • Gain practical exposure through live projects and real-time assignments involving lead management, customer tracking, workflow automation, dashboard creation, report generation, and CRM customization to handle real-world business scenarios effectively.
  • Experienced trainers provide industry insights, real-time CRM implementation knowledge, and case-based guidance to help learners understand workflows, improve problem-solving skills, and apply CRM solutions confidently in professional environments.
  • Improve your business skills by learning workflow optimization, customer engagement strategies, CRM customization techniques, reporting tools, and data-driven decision-making using modern Microsoft Dynamics 365 CRM features and industry best practices.
  • MS Dynamics 365 CRM Training in OMR includes placement support such as resume preparation, mock interviews, certification guidance, career counseling, and job assistance to help learners prepare for CRM Developer, Functional Consultant, and Business Analyst roles.

What You Will Learn in MS Dynamics 365 CRM Training

Build strong CRM expertise in sales automation, customer management, and service modules through structured practical training sessions.

Gain hands-on experience in real-time CRM scenarios, workflow management, and advanced customization techniques for business use.

Learn Dynamics 365 integration with Microsoft tools, process automation, and building effective business solutions through practical training.

Achieve industry certification with expert guidance, real-time exposure, and dedicated placement support to support your career growth.

Your IT Career Starts Here

550+ Students Placed Every Month!

Get inspired by their progress in the Career Growth Report.

Other Categories Placements
  • Non-IT to IT (Career Transition) 2371+
  • Diploma Candidates3001+
  • Non-Engineering Students (Arts & Science)3419+
  • Engineering Students3571+
  • CTC Greater than 5 LPA4542+
  • Academic Percentage Less than 60%5583+
  • Career Break / Gap Students2588+
Top Placement Record

Upcoming Batches For Classroom and Online

Weekdays
01 - Jun - 2026
08:00 AM & 10:00 AM
Weekdays
03 - Jun - 2026
08:00 AM & 10:00 AM
Weekends
06 - Jun - 2026
(10:00 AM - 01:30 PM)
Weekends
07 - May - 2026
(09:00 AM - 02:00 PM)
Can't find a batch you were looking for?
INR 16,500
INR 36,000

OFF Expires in

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Who Should Enroll in a Microsoft Dynamics 365 Certification Training

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Working Professionals

Diploma Holders

Professionals from Other Fields

Salary Hike

Graduates with Less Than 60%

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Job Roles After Completing Microsoft Dynamics 365 Certification Course

Functional Consultant

Technical Consultant

Dynamics 365 Developer

Business Analyst

Solution Architect

CRM Consultant

ERP Consultant

Support Consultant

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What’s included ?

Convenient learning format

📊 Free Aptitude and Technical Skills Training

  • Learn basic maths and logical thinking to solve problems easily.
  • Understand simple coding and technical concepts step by step.
  • Get ready for exams and interviews with regular practice.
Dedicated career services

🛠️ Hands-On Projects

  • Work on real-time projects to apply what you learn.
  • Build mini apps and tools daily to enhance your coding skills.
  • Gain practical experience just like in real jobs.
Learn from the best

🧠 Launch Your Career in Top MNC Companies

  • Master technical and HR interview rounds.
  • Gain confidence with expert mock interview practice.
  • Improve your chances of getting hired faster.
Learn from the best

🎯 Interview Preparation For Freshers

  • Practice company-based interview questions.
  • Take online assessment tests to crack interviews
  • Practice confidently with real-world interview and project-based questions.
Learn from the best

🧪 LMS Self Learning Platform

  • Explore expert trainer videos and documents to boost your learning.
  • Study anytime with on-demand videos and detailed documents.
  • Top MNC interview questions & self coding practice.

Curriculum

Syllabus of MS Dynamics 365 CRM Training in OMR
Module 1: Basics
  • ERP overview
  • Business Central intro
  • Navigation
  • Modules
  • Use cases
Module 2: Financial Management
  • General ledger
  • Accounts payable
  • Accounts receivable
  • Cash flow
  • Budgeting
  • Reports
Module 3: Sales & Purchasing
  • Sales orders
  • Purchase orders
  • Invoices
  • Vendors
  • Customers
Module 4: Inventory
  • Stock management
  • Warehousing
  • Item tracking
  • Transfers
  • Valuation
  • Reports
Module 5: Project Management
  • Projects
  • Resources
  • Scheduling
  • Costs
  • Billing
Module 6: Integration
  • Power BI
  • Office tools
  • API integration
  • Automation
  • Data sync
  • Extensions
Module 7: Security
  • User roles
  • Permissions
  • Data security
  • Audit
  • Compliance
Module 8: Real-Time Projects
  • Finance setup
  • Inventory project
  • Sales process
  • Integration
  • Reports
  • Documentation
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Course Objectives

Our MS Dynamics 365 CRM certification validates your ability to manage customer relationships, automate sales processes, and improve business workflows. It highlights your expertise in CRM tools and enhances career opportunities in business applications and consulting.
A basic understanding of business processes and CRM concepts is recommended. Familiarity with computers and internet usage will help you get started easily.
Yes, this training is highly valuable as organizations rely on CRM systems to manage customer interactions, creating strong demand for skilled professionals.
Yes, the course starts with foundational concepts and gradually advances to more complex topics, supported by practical exercises.
  • Understanding CRM functionalities
  • Customizing CRM applications
  • Automating workflows and processes
  • Managing customer data effectively
You can pursue roles such as CRM Developer, Functional Consultant, and Business Analyst, with excellent growth opportunities.
  • MS Dynamics 365
  • Power Platform
  • CRM Consultant
  • Dynamics 365 Developer
  • Business Analyst
  • High demand in business applications
  • Strong career opportunities
  • Industry-relevant skills
It is moderately easy to learn with proper guidance and consistent practice.
  • CRM customization
  • Workflow creation
  • Dashboard and report building
Yes, the MS Dynamics 365 CRM Training in OMR includes internship opportunities where learners work on real-time projects, gain practical exposure to CRM tools, and apply their skills in live business scenarios. This helps build industry experience and improves job readiness.
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Overview of MS Dynamics 365 CRM Course in OMR

MS Dynamics 365 CRM Course in OMR offers comprehensive training in sales, marketing, and customer service automation with a strong focus on workflow automation, dashboards, reporting tools, and AI-driven analytics to enhance customer engagement and business efficiency. It provides structured learning through real-time business scenarios and practical implementation, helping learners understand modern CRM-driven business operations. The course also includes MS Dynamics 365 CRM Course in OMR internship opportunities where students gain hands-on experience by working on real-time projects, applying CRM concepts in live environments, and developing strong technical and analytical skills required for industry roles. This training ultimately prepares learners for successful careers in customer relationship management and business process operations.

Additional Info

Job Roles and Responsibilities for MS Dynamics 365 CRM Professionals

  • CRM Developer: Designs and customizes CRM solutions, building workflows, plugins, and integrations to improve system performance and customer management.
  • Functional Consultant: Understands client needs and configures CRM systems to align with business goals and improve operational efficiency.
  • Business Analyst: Analyzes data and processes to identify improvements and support better business decisions using CRM insights.
  • CRM Administrator: Manages system settings, user roles, and data accuracy to ensure smooth CRM operations and reliability.
  • Technical Consultant: Handles CRM integrations and customizations to ensure seamless and efficient system connectivity.
  • Support Engineer: Provides maintenance, troubleshooting, and user support to keep CRM systems running smoothly and efficiently.

Widely Used Tools in MS Dynamics 365 CRM Training in OMRr

  • MS Dynamics 365: Core CRM platform for managing customer relationships and automating sales, service, and marketing to improve business efficiency.
  • Microsoft Power Platform: Includes Power Apps, Power Automate, and Power BI for app development, automation, and data-driven decision-making.
  • Power Automate: Workflow automation tool that handles approvals, notifications, and repetitive tasks to improve productivity and efficiency.
  • Power BI: Data visualization tool that converts CRM data into dashboards and reports for better insights and business decisions.
  • Visual Studio: Development tool used to customize Dynamics 365 CRM with plugins, integrations, and advanced business solutions.
  • XRM Toolbox: Administration tool used to manage, configure, and optimize Dynamics CRM environments efficiently.

Essential Skills You Will Gain From MS Dynamics 365 CRM Training

  • Understanding Business Processes: Learn how sales, customer service, and finance workflows are connected and optimized using MS Dynamics 365 CRM.
  • CRM Configuration Skills: Configure MS Dynamics 365 CRM by creating forms, fields, workflows, and security roles with minimal coding.
  • Data Management and Reporting: Manage accurate CRM data and create dashboards and reports using tools like Power BI for better decisions.
  • Workflow Automation and Management: Use Power Automate in MS Dynamics 365 CRM to automate emails, approvals, and business processes.
  • Security and User Management: Manage users, roles, and permissions to ensure secure and controlled access to CRM data and systems.
  • Problem-Solving and Technical Support: Troubleshoot CRM issues, resolve errors quickly, and ensure smooth system performance and support.

Career Scope of MS Dynamics 365 CRM Training in OMR

  • Growing Demand: High demand for Dynamics 365 professionals as organizations use CRM systems to improve customer relationships and business performance.
  • Flexible Career Opportunities: Professionals can work in technical or functional roles like developer, consultant, or analyst in CRM projects.
  • Strong Business Impact: CRM experts improve customer experience, streamline operations, and support business growth and efficiency.
  • Integration Opportunities: Work with tools like Power Platform and Azure to build integrated, cross-platform business solutions.
  • Continuous Learning: Dynamics 365 CRM evolves continuously, offering opportunities to upgrade skills through certifications and hands-on practice.
  • Global Career Opportunities: Professionals can work on international projects as Dynamics 365 CRM is used widely across industries worldwide.
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Hands-on Real-Time MS Dynamics 365 CRM Projects

Project 1
CRM Setup & Customization

Configure Dynamics 365 CRM sales and service modules to align with business requirements and improve overall workflow efficiency and productivity.

Project 2
Workflow Automation

Build automated workflows for lead handling, customer interactions, approvals, and business operations to reduce manual effort and improve speed.

Project 3
Data & Reporting

Manage CRM data effectively and create dashboards and reports to provide clear insights that support better business decisions and performance tracking.

Project 4
CRM Integration

Connect Dynamics 365 CRM with external applications and systems to enable seamless data exchange, integration, and improved communication flow.

Top Hiring Partners for MS Dynamics 365 CRM Placement Support

  • Build a strong career with MS Dynamics 365 CRM Placement training offering real-time project exposure and industry-focused learning aligned with hiring trends.
  • Get expert guidance to improve resume, communication, and interview skills with personalized feedback from experienced trainers for better job readiness.
  • Gain practical experience through real-world scenarios including configuration, workflow automation, data management, reporting, and security in CRM.
  • Prepare for roles like Functional Consultant, Technical Consultant, System Administrator, and CRM Support Specialist with hands-on practice and support.
  • HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM BigFix, and other prestigious companies are among those with which we are affiliated. It enables us to place our students in the world's leading MNCs.
  • Benefit from MS Dynamics 365 CRM Placement support with mock interviews, resume building sessions, job updates, networking, and career guidance.

Get Certified in MS Dynamics 365 CRM Certification

Obtain a recognized MS Dynamics 365 CRM Certification that enhances ERP knowledge and strengthens career opportunities in the IT and business domain. This MS Dynamics 365 CRM Certification covers finance management, sales operations, inventory control, purchasing workflows, and enterprise processes. Learners gain hands-on experience through real-time ERP tasks, reporting, and automation, preparing them for roles like ERP Consultant, Business Analyst, and Finance Specialist with strong industry demand and career growth.

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

Get Trained with Our Expert MS Dynamics 365 CRM Trainers

  • Our MS Dynamics 365 CRM Trainers bring hands-on experience in CRM implementation, customization, and business process automation from real industry projects.
  • Complex CRM concepts are explained in simple, interactive modules designed for both technical and non-technical learners to ensure easy understanding.
  • Top MNC personnel provide placement help, real-time project exposure, industry role expertise, and certified MS Dynamics 365 CRM Trainers with more than seven years of experience.
  • Trainers provide career-focused guidance on certifications, industry expectations, and skill alignment to help learners build strong CRM career paths.
  • With real-world industry exposure, learners gain practical insights and hands-on experience through case studies and live CRM project scenarios.
  • The training offers complete coverage from fundamentals to advanced topics, along with hands-on projects, integrations, and workflow automation practice.

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .
100% Placements | Get Hired in Top MNC

    Career Support

    Placement Assistance

    Exclusive access to ACTE Job portal

    Mock Interview Preparation

    1 on 1 Career Mentoring Sessions

    Career Oriented Sessions

    Resume & LinkedIn Profile Building

    We Offer High-Quality Training at The Lowest Prices.

    Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

    What Makes ACTE Training Different?

    Feature

    ACTE Technologies

    Other Institutes

    Affordable Fees

    Competitive Pricing With Flexible Payment Options.

    Higher Fees With Limited Payment Options.

    Industry Experts

    Well Experienced Trainer From a Relevant Field With Practical Training

    Theoretical Class With Limited Practical

    Updated Syllabus

    Updated and Industry-relevant Course Curriculum With Hands-on Learning.

    Outdated Curriculum With Limited Practical Training.

    Hands-on projects

    Real-world Projects With Live Case Studies and Collaboration With Companies.

    Basic Projects With Limited Real-world Application.

    Certification

    Industry-recognized Certifications With Global Validity.

    Basic Certifications With Limited Recognition.

    Placement Support

    Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

    Basic Placement Support

    Industry Partnerships

    Strong Ties With Top Tech Companies for Internships and Placements

    No Partnerships, Limited Opportunities

    Batch Size

    Small Batch Sizes for Personalized Attention.

    Large Batch Sizes With Limited Individual Focus.

    LMS Features

    Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

    No LMS Features or Perks.

    Training Support

    Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

    Limited Mentor Support and No After-hours Assistance.

    FAQs

    Looking for better Discount Price?

    Call now: +91-7669 100 251 and know the exciting offers available for you!
    • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
    • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
    • More than 3500+ students placed in last year in India & Globally
    • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
    • 85% percent placement record
    • Our Placement Cell support you till you get placed in better MNC
    • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
    The ACTE certification validates MS Dynamics 365 CRM skills and knowledge, supporting career advancement. Its value may vary based on employer requirements and industry standards.
    Yes, MS Dynamics 365 CRM Course includes real-time projects that provide practical exposure, deeper understanding, and hands-on CRM skills for job readiness.
    All trainers are industry practitioners with 10–12 years of IT experience, delivering expert MS Dynamics 365 CRM training with real-world insights.
    You can attend recorded sessions or request make-up classes to cover missed MS Dynamics 365 CRM Course content.
    You can easily manage our MS Dynamics 365 CRM Course alongside your commitments with online, classroom, one-on-one, fast-track, customised, and training modes.
    You should choose ACTE for MS Dynamics 365 CRM Course because it offers industry-aligned curriculum, expert trainers, real projects, certification, and placement support.
    Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
    Yes, the MS Dynamics 365 CRM Course includes hands-on training through projects, exercises, and mock interviews to ensure practical skill development.
    Yes, job assistance is provided including resume building, interview preparation, and placement support for MS Dynamics 365 CRM roles.
    You will receive ACTE course completion certification for MS Dynamics 365 CRM Course.
    After enrollment, you can access all recorded MS Dynamics 365 CRM sessions anytime on the learning platform.
    You can contact our support number at +91 76691 00251 Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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