Home » Others Courses Online » Oracle Service Cloud (RightNow) Administration Training

Oracle Service Cloud (RightNow) Administration Training

Rated #1 Recognized as the No.1 Institute for Oracle Service Cloud (RightNow) Administration Certification Online Training.

Our Oracle Service Cloud (RightNow) Administration Certification Online Training offers a comprehensive, hands-on learning experience for professionals seeking to master the administration and management.

Key topics covered include service request management, knowledge management, omnichannel support, customization and configuration, reporting and analytics, and user management within Oracle Service Cloud. Gain expertise to deliver exceptional customer service and integrate Oracle Service Cloud.

Unlock endless career opportunities with leading global companies.
Connect with 350+ hiring organizations and 13,898+ successful graduates.
Gain hands-on experience with real-world Oracle Service Cloud projects.
Enroll in Oracle Service Cloud (RightNow) Administration Certification today!
Benefit from an affordable, industry-recognized curriculum and placement support.
Become a certified Oracle Service Cloud (RightNow) expert and elevate your career!

Learn Through Oracle Service Cloud Administration Training To Start Your Career.
Get Assistance With Career Planning And Placement Guidance To Achieve Success In The Field.
Choose A Learning Mode That Suits You With Weekday, Weekend Or Fast-Track Options.
Achieve With Projects And Practical Learning Modes For Professional Growth.

Job Assistance

1,200+ Enrolled

In collaboration with

65+ Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions

Quality Training With Affordable Fee

⭐ Fees Starts From

INR ~~36,000~~

INR 16,500

100% Placements | Get Hired in Top MNC

Our Hiring Partners

Obtain Our Inventive, Oracle Service Cloud RightNow Administration Online Training

Oracle RightNow is an enterprise-level customer relationship management CRM solution from Oracle.
This course is the new name for RightNow Customer Service. Oracle CRM and RightNow Service together offer exceptional CX at every contact and channel.
Oracle Solution includes RightNow, a customer relationship management CRM service initially developed by ACTE for large corporations.
Learn from industry experts and gain practical knowledge of real-world IT processes. Practice on live projects to build hands-on experience and a strong portfolio.
Develop the skills and confidence required to handle real work scenarios efficiently. Receive placement guidance and support to secure your dream job in an IT company.
Using Oracle Service Cloud, our ACTE Certification course helps to train students the fundamentals of RightNow Administration.
You'll learn all you need to know about developing a successful career via a hands-on, project-based approach.
Real-time implementation is the focus of the Oracle Service Cloud RightNow course.

What You'll Learn From Oracle Service Cloud Administration Training

Gain a deep understanding of risk management principles and frameworks aligned with Oracle standards.

Learn to identify, assess, and mitigate project risks effectively to ensure successful project outcomes.

Master advanced risk analysis tools and techniques to enhance your decision-making and strategic planning skills.

Develop hands-on experience in real-world risk management scenarios guided by certified Oracle professionals.

Your IT Career Starts Here

550+ Students Placed Every Month!

Get inspired by their progress in the Career Growth Report.

Other Categories Placements

Non-IT to IT (Career Transition) 2371+
Diploma Candidates3001+
Non-Engineering Students (Arts & Science)3419+
Engineering Students3571+
CTC Greater than 5 LPA4542+
Academic Percentage Less than 60%5583+
Career Break / Gap Students2588+

Top Placement Record

Upcoming Batches For Classroom and Online

Weekdays

30 - Mar - 2026

08:00 AM & 10:00 AM

Weekdays

01 - Apr - 2026

08:00 AM & 10:00 AM

Weekends

4 - Apr - 2026

(10:00 AM - 01:30 PM)

Weekends

5 - Apr - 2026

(09:00 AM - 02:00 PM)

Can't find a batch you were looking for?

INR 16,500

INR ~~36,000~~

OFF Expires in

BOOK A FREE DEMO CLASS

Who Should Take a Oracle Service Cloud Administration Training

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Working Professionals

Diploma Holders

Professionals from Other Fields

Salary Hike

Graduates with Less Than 60%

Job Roles For Oracle Service Cloud Administration Training

Oracle Cloud Specialist

Database Security Analyst

Oracle Systems Engineer

Oracle Cloud Tester

DB Performance Specialist

Risk & Compliance Specialist

Business Process Consultant

Oracle Cloud Architect

What’s included ?

📊 Free Aptitude and Technical Skills Training

Learn basic maths and logical thinking to solve problems easily.
Understand simple coding and technical concepts step by step.
Get ready for exams and interviews with regular practice.

🛠️ Hands-On Projects

Work on real-time projects to apply what you learn.
Build mini apps and tools daily to enhance your coding skills.
Gain practical experience just like in real jobs.

🧠 AI Powered Self Interview Practice Portal

Practice interview questions with instant AI feedback.
Improve your answers by speaking and reviewing them.
Build confidence with real-time mock interview sessions.

🎯 Interview Preparation For Freshers

Practice company-based interview questions.
Take online assessment tests to crack interviews
Practice confidently with real-world interview and project-based questions.

🧪 LMS Online Learning Platform

Explore expert trainer videos and documents to boost your learning.
Study anytime with on-demand videos and detailed documents.
Quickly find topics with organized learning materials.

Curriculum

Syllabus of Oracle Service Cloud (RightNow) Administration Certification Online Training

Module 1: Fundamentals

Oracle Service Cloud application overview
Navigation (panes, ribbons, explorers, and help)

Module 2: Initial Setup

Navigation sets, profiles, permissions, and queues
Staff accounts, groups, and passwords
Customizable menus and values

Module 3: Core Functionality

Business rules (states, functions, variables, conditions, expressions, and actions)
Workspaces (displaying and editing records)
Workspace rules and triggers (dynamically adjust display, behavior, and values)
Custom objects, and relationships (packages and deployment)
Creating and monitoring answers and the knowledge base
Service level agreements (SLAs), response times, and holidays

Module 4: Agent assistance

Guided assistance (questions, answers, responses, and branching)
Agent scripts (pages, fields, controls, questions, branching, rules, and events)
Workflow processes and templates (user interface, automation, search, and decision elements)

Module 5: Interactions

Messages, templates, notifications, emails, and tracking
Surveys and results
Chats, routing, skills, and advanced routing
Mailboxes (outgoing and incoming), email addresses, and distribution lists

Show Less

Course Objectives

What is Oracle Cloud Service Right Now Online Certification?

This add-on for chat, dynamic agents, desktops, and enterprise contact centers allows for real-time visual collaboration to improve the quality of online customer interactions. While talking or chatting with customers, customer support workers can visually guide them through online environments.

Is learning Oracle Cloud worthwhile?

Understanding competing platforms is quite beneficial. It makes you a more desirable candidate, gives you a better understanding of where a potential customer is coming from and expands your knowledge of cloud ideas.

What are the Oracle Service Cloud (RightNow) Administration Course Objectives?

Make a survey
Organize Community Conversations
Set up the app's messages and notifications.
Create and track responses
Control who has access to what and when.
Install mailboxes
Make workplaces and processes.
Make up some business rules.
Make scripts and guidelines.
Organize lines.

List out the advantages of administering Oracle Service Cloud (RightNow)?

You will exit this course with a solid understanding of how to apply this arrangement. You'll get the ability to practice basic setup tasks while investigating center functions that will help you upgrade and maintain your framework. You'll also learn how to improve client self-administration, provide expert assistance, and organize connections to take your execution to the next level.

Who is the Oracle Service Cloud (RightNow) Administration Target Audience?

Administrator
Analyst
Implementer

What is right now tool?

Oracle Consumers can interact with your organization whenever they want, using the channel of their choice, thanks to the RightNow Web Experience. It makes use of your company's expertise and subject matter experts to let customers conduct research, make purchases, and resolve issues online, with or without the help of an agent.

Is there a future for Oracle Cloud Certification?

Oracle Cloud is a next-generation cloud infrastructure that has been designed for the future. It's essentially a large platform with different cloud services that allow end-users to create apps that meet the needs of the moment. The platform is highly secure, scalable, and optimized in terms of performance.

What will you learn about administering Oracle Service Cloud (RightNow)?

Menus and fields can be customized to match your specific business requirements.
Understand customer service through the Customer Portal, which includes Chat and Incident Management.
Set up the Browser User Interface for essential specialty capabilities and try it out.
Customize informing generated by an active application.
Organize Community Conversations

Which is the purpose of Oracle Service Cloud?

Oracle Service Cloud enables you to lower your service costs by utilizing self-service digital channels (online portal, email, chat, web, mobile, and social), as well as lowering the cost per interaction on traditional channels like phone and counter service.

Are our system administrators well compensated?

According to Indeed.com, the average system administrator pay in the United States is expected to be $84,363 per year. The price range is extremely wide, starting at roughly $43,000 and up to over $145,000.

What is Oracle Cloud Online Training?

For Oracle's full product line, the Oracle Learning Explorer program offers entry-level training courses and accreditation. It was created to enable professionals all over the world to begin developing vital IT skills. Begin your trip right now. Begin to learn. Obtain Cloud Certification.

Overview of Oracle Service Cloud (RightNow) Administration Certification Online Training

This Oracle Service Cloud (RightNow) Administration training is a five-day, hands-on course that teaches you how to use Oracle Service Cloud's basic managerial features, which is a useful tool for driving positive client communications. Figure out how to deliver unrivaled experiences throughout the client lifecycle, which is critical for maintaining a competitive advantage, client loyalty, and revenue.

Need customized curriculum?

Hands-on Real Time Oracle Service Cloud (RightNow) Administration Projects

Project 1

Data Leak Detection Projects

This article provides information on how to detect data leaks in open-source projects with a low false-positive rate.

Project 2

Personal Cloud

A personal cloud is a collection of digital files and services that can be accessed from any computer or mobile device.

Our Top Hiring Partner for Placements

ACTE offers placement opportunities as an add-on to every student / professional who completed our classroom or Online Oracle Service Cloud (RightNow) Administration Online Training. Some of our students are working in these companies listed below.

The ACTE Oracle Service Cloud (RightNow) Administration Training Program allows Conservatory students to earn certification. In addition, we provide a route final touch certificate for each route we provide.
You will gain local and company-specific enterprise analyst skills through training, which will help you advance in your career.
Students can benefit from Oracle Service Cloud (RightNow) Administration (including GDPR) training to help them create unique resumes for potential employers.
The Placement Guide is a group activity that helps students figure out which program is the best fit for them.
Our Oracle Service Cloud (RightNow) Administration Placement program catapults our students to the top of their fields by placing them in some of the world's most prestigious companies (MNCs).
After completing a portion of the Training route curriculum, we are authorized to make interview calls and meet with fans in person.

Get Certified By Oracle Service Cloud (RightNow) Administration & Industry Recognized ACTE Certificate

Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

About Experienced Oracle Service Cloud (RightNow) Administration Trainer

Our Oracle Service Cloud (RightNow) Administration Training Instructors are highly qualified professionals with at least 11 years of industry experience who work for major global corporations.
ACTE tutors have exceptional organizational skills because they frequently validate multiple schedules and reliability in each course.
ACTE Oracle Service Cloud (RightNow) Administration mentors students as they work to become experts and trainers.
Our Trainers assess the Beginners' current level of expertise and develop techniques based on that information.
After providing notice to the student, Oracle Service Cloud (RightNow) Administration Training Trainers are usually required to show the senior how to carry out the lesson.
Our professors deliver more hands-on lectures, allowing students to gain practical experience.

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

Course Syllabus

100% Placements | Get Hired in Top MNC

Career Support

Placement Assistance

Exclusive access to ACTE Job portal

Mock Interview Preparation

1 on 1 Career Mentoring Sessions

Career Oriented Sessions

Resume & LinkedIn Profile Building

We Offer High-Quality Training at The Lowest Prices.

Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

Call Course Advisor

What Makes ACTE Training Different?

Feature

ACTE Technologies

Other Institutes

Affordable Fees

Competitive Pricing With Flexible Payment Options.

Higher Fees With Limited Payment Options.

Industry Experts

Well Experienced Trainer From a Relevant Field With Practical Training

Theoretical Class With Limited Practical

Updated Syllabus

Updated and Industry-relevant Course Curriculum With Hands-on Learning.

Outdated Curriculum With Limited Practical Training.

Hands-on projects

Real-world Projects With Live Case Studies and Collaboration With Companies.

Basic Projects With Limited Real-world Application.

Certification

Industry-recognized Certifications With Global Validity.

Basic Certifications With Limited Recognition.

Placement Support

Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

Basic Placement Support

Industry Partnerships

Strong Ties With Top Tech Companies for Internships and Placements

No Partnerships, Limited Opportunities

Batch Size

Small Batch Sizes for Personalized Attention.

Large Batch Sizes With Limited Individual Focus.

LMS Features

Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

No LMS Features or Perks.

Training Support

Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

Limited Mentor Support and No After-hours Assistance.

Oracle Service Cloud (RightNow) Administration Course FAQs

Looking for better Discount Price?

Call now: +91-7669 100 251 and know the exciting offers available for you!

Does ACTE provide placement?

ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
More than 3500+ students placed in last year in India & Globally
ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
85% percent placement record
Our Placement Cell support you till you get placed in better MNC
Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions

Is ACTE certification good?

ACTE

Certificate

Certification is Accredited by all major Global Companies
ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS

Work On Live Projects?

The entire Oracle Service Cloud (RightNow) Administration training has been built around Real Time Implementation
You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
GitHub repository and Showcase to Recruiters in Interviews & Get Placed

Who are the Trainers?

All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.

What if I miss one (or) more class?

No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.

What are the modes of training offered for this Oracle Service Cloud (RightNow) Administration Course?

We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

Why Should I Learn Oracle Service Cloud (RightNow) Administration Course At ACTE?

Oracle Service Cloud (RightNow) Administration Course in ACTE is designed & conducted by Oracle Service Cloud (RightNow) Administration experts with 10+ years of experience in the Oracle Service Cloud (RightNow) Administration domain
Only institution in India with the right blend of theory & practical sessions
In-depth Course coverage for 60+ Hours
More than 50,000+ students trust ACTE
Affordable fees keeping students and IT working professionals in mind
Course timings designed to suit working professionals and students
Interview tips and training
Resume building support
Real-time projects and case studies

Can I Access the Course Material in Online?

Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.

What certification will I receive after course completion?

You will receive ACTE globally recognized course completion certification Along with project experience, job support, and lifetime resources.

How Old Is ACTE?

We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.

What Will Be The Size Of A Oracle Service Cloud (RightNow) Administration Batch At ACTE?

We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each Oracle Service Cloud (RightNow) Administration batch to 5 or 6 members

Will I Be Given Sufficient Practical Training In Oracle Service Cloud (RightNow) Administration ?

Our courseware is designed to give a hands-on approach to the students in Oracle Service Cloud (RightNow) Administration . The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.

How Do I Enroll For The Oracle Service Cloud (RightNow) Administration Course At ACTE?

You can contact our support number at +91 76691 00251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India