Robotic Process Automation (RPA) Training in Indore

RPA:A Bright Career

So why is RPA growing above initial analyst estimates?

• RPA vendors, in particularly UiPath and Automation Anywhere (AA), have been able to recognize more revenues than expected. Bots licenses are being sold and deployed faster than we envisaged, due to effective training programs and aggressive support from third-party services firms;
• The slowdown in new business process outsourcing engagements is driving more focus from enterprises in discrete strategies to drive efficiencies and digitize processes (and encourage more bots plus humans engagements);
• The shift in the focus of RPA from job elimination to augmenting talent, digitizing processes and extending the life of legacy IT systems has increased the appetite of operations executives to fast-track RPA training programs and invest in broader intelligent automation strategies – even though most enterprises are still in the “tinkering phase”;
• The initial adoption of "attended RPA", which makes up the majority of RPA and RDA engagements currently in play will eventually drive more "unattended RPA" where the increased value will be created and genuine alignment between RPA models proving to be a gateway to broader AI engagements;
• The ramp up from service providers and consultants to support enterprise adoption has continued unabated, especially with the flattening of outsourcing investments and the waning interest in Global Business Services models. This reliance on third parties has proven to be a key dynamic behind the growth in RPA as solution providers prefer to sell through the services channel for larger enterprise deals and accelerate client training and development. The strong focusfrom the likes of Accenture, Capgemini, Deloitte, EY and KPMG has given the RPA market immense credibility;
• Rapid funding of RPA vendors (in addition to rapid revenue growth) has encouraged these longer-term investments of many enterprises previously skeptical of investing in very small software boutiques. Largest examples have been AA and UiPath, attaining capital investment rounds as high as $250/$300m, but also some lesser-known niche RPA tools firms, such as Softomotive, which recently had a $25m investment round announced;
• Increased focus from major ERP / orchestration software vendors with Pega’s acquisition of Openspan and SAP’s first foray into RPA adding Contextor.

The future of robotic process automation: part of a bigger digitalization and integrated automation picture

• In the future of robotic process automation standalone implementations which often indeed are automation fixes in legacy systems, are replaced by others as we continue moving to new systems, service approaches (whether it concerns financial applications, ERP, HR tools, content management systems and the very outdated view regarding content management) and re-engineered digital process models and solutions with more embedded technologies (whereby RPA gets embedded too)in the as-a-service economy of platforms of platforms and services.
• While some see robotic process automation and the AI-based next stages in the intelligent process automation field replacing business process outsourcing or as the new business process outsourcing, more is indeed on the horizon on the longer term such as that rethinking of digital business processes where several technologies also get integrated as is the case in ERP. Yet, it’s clear that with RPA and AI technologies there is a new phase in outsourcing.
• As NelsonHallemphasizes when looking at RPA and AI, this is rather a boost for the BPO market than an end of it. However, it does disrupt the BPO space, once more showing that those BPOS focusing on the overall digital transformation goals and/or specializing in specific domains will benefit from it.
• Robotic process automation in the top 5 areas of digital transformation that organizations intend to drive toward throughout 2022 – source and more information Appian Digital Transformation Readiness Survey
• Simply put and it can’t be repeated enough: digital transformation drives the agenda; vertical expertise is key to move higher up the BPO value chain as well and looking at as-a-service models instead of traditional BPO approaches is essential for survival with ecosystems and the move to services in platforms as additional necessities. If you compare with the dot com period saying, “get big, get niche or get out” you could say get up in the value chain, get niche, get involved in rethinking business processes with ecosystems and services focused on IT AND the business or get out”.
• This comes back in the mentioned forecasts of NelsonHall: “RPA will move from standalone implementation to a broader embedded digital process model as technologies move beyond RPA and AI, with among others BPM, SaaS platforms, deep learning, IoT and blockchain”.
• Yet, for now, as NelsonHall states, organizations face the immediate roadblock in their automation journeys of handling classification of documents and processing of unstructured data before taking “a massive leap to re-imagine processes and introduce new digital process models”.
• The aspect of focusing on IT AND the business or, better, understanding very well what both want and need, isn’t just key to succeed in robotic process automation but also in remaining relevant as a BPO as organizations want you to understand their business and transform. Robotic process automation is becoming part of an integrated automation approach with, for example, RPA, AI, case management and more functions within one – connected – proposition.