1. What is SAP system monitoring automation?
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Monitoring automation uses configured tools or processes to detect system conditions, generate alerts, and collect operational information with reduced manual intervention. Automation should be designed and maintained according to organisational requirements.
2. What is SAP alert monitoring?
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Alert monitoring identifies conditions that may require technical attention, such as resource thresholds, failed processes, availability problems, or abnormal system behaviour. Administrators investigate alerts and follow appropriate incident procedures.
3. How do you monitor SAP filesystem capacity?
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Review filesystem utilisation, available space, historical growth, logs, trace files, temporary data, and other relevant directories. When capacity becomes limited, administrators follow approved housekeeping or expansion procedures.
4. What is SAP trace-file analysis?
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Trace files contain technical information generated by SAP components. BASIS administrators may review appropriate traces during troubleshooting to understand communication, processing, or system-level issues while following applicable security and operational procedures.
5. How do you investigate repeated SAP gateway errors?
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Review gateway status, connection information, relevant trace files, configuration, network connectivity, registered programs, and system logs. The investigation should establish whether the problem is related to SAP configuration, external communication, or infrastructure.
6. What is SAP change-management control?
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Change management controls how technical modifications are requested, approved, tested, implemented, validated, and documented. BASIS teams follow these controls to reduce operational risk and maintain traceability of system changes.
7. How do you perform an SAP post-transport validation?
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Review the transport result and logs, confirm the affected objects or configuration, check system health, test relevant technical functions, and coordinate functional validation where required. Results should be recorded according to the change procedure.
8. What is SAP disaster-recovery planning?
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Disaster-recovery planning defines procedures and technical resources required to restore SAP services after a major disruption. It can include backups, replication, recovery procedures, dependencies, responsibilities, and periodic recovery testing.
9. How do you handle an SAP service outage?
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Confirm the scope and impact, check SAP and infrastructure components, review logs and monitoring alerts, identify recent changes, follow the incident process, and coordinate with relevant teams. Recovery actions should be authorised and documented.
10. What skills are important for an SAP BASIS support role?
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Important areas include SAP system administration, monitoring, troubleshooting, user management, transport handling, database fundamentals, operating-system knowledge, technical documentation, incident management, and effective communication with application and infrastructure teams.