SAP CRM Training in Chennai | Best SAP Certification Course | Updated 2025
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SAP CRM Training in Chennai

Rated #1 Recoginized as the No.1 Institute for SAP CRM Training in Chennai

Our highly-rated SAP CRM Training in Chennai, we offer the most comprehensive and industry-relevant curriculum designed to transform students into proficient SAP CRM professionals.

Enroll in our SAP CRM course in Chennai, Gain hands-on experience and the expertise needed to excel in one of the most sought-after fields in enterprise resource planning. Our SAP CRM Certification ensures you are fully prepared for exciting job opportunities in top companies across various industries.

  • Top-Rated SAP CRM Training with Placement
  • Access to Exclusive Career Opportunities with Leading MNCs
  • Over 300+ Hiring Partners and Thousands of Successful Graduates
  • Learn from SAP CRM Certified Trainers with 10+ Years of Industry Expertise
  • Comprehensive Curriculum at Competitive Rates with 100% Job Placement Assistance
  • Real-World Training Sessions Designed for Fast Career Progression in SAP CRM course.

Job Assistance

1,200+ Enrolled

In collaboration with

65+ Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions
Quality Training With Affordable Fee

⭐ Fees Starts From

INR 38,000
INR 18,500
Get Training Quote for Free

      Our Hiring Partners

      Learn From Experts, Practice On Projects & Get Placed in IT Company

      • 100% Guaranteed Placement Support for Freshers & Working Professionals.
      • You will not only gain knowledge of SAP CRM Factors and advanced concepts, but also gain exposure to Industry best practices.
      • Experienced Trainers and Lab Facility.
      • SAP Certified Development Associate - CRM certification Guidance Support with Exam Dumps.
      • Practical oriented / Job oriented Training. Practice on Real Time project scenarios.
      • We have designed an in-depth course so meet job requirements and criteria.
      • Resume & Interviews Preparation Support.
      • Concepts: Over view of CRM Architecture, CRM User Interface(Web UI), Marketing, Sales, Service, Interaction Center(Web Client), Middleware.
      • START YOUR CAREER WITH SAP CRM FACTORS COURSE THAT GETS YOU A JOB OF UPTO 5 TO 12 LACS IN JUST 60 DAYS!

      Your IT Career Starts Here

      550+ Students Placed Every Month!

      Get inspired by their progress in the Career Growth Report.

      Other Categories Placements
      • Non-IT to IT (Career Transition) 2371+
      • Diploma Candidates3001+
      • Non-Engineering Students (Arts & Science)3419+
      • Engineering Students3571+
      • CTC Greater than 5 LPA4542+
      • Academic Percentage Less than 60%5583+
      • Career Break / Gap Students2588+
      Top Placement Record

      Upcoming Batches For Classroom and Online

      Weekdays
      24 - Nov - 2025
      08:00 AM & 10:00 AM
      Weekdays
      26 - Nov - 2025
      08:00 AM & 10:00 AM
      Weekends
      29 - Nov - 2025
      (10:00 AM - 01:30 PM)
      Weekends
      30 - Nov - 2025
      (09:00 AM - 02:00 PM)
      Can't find a batch you were looking for?
      INR 18,500
      INR 38,000

      OFF Expires in

      BOOK A FREE DEMO CLASS

      What’s included ?

      Convenient learning format

      📊 Free Aptitude and Technical Skills Training

      • Learn basic maths and logical thinking to solve problems easily.
      • Understand simple coding and technical concepts step by step.
      • Get ready for exams and interviews with regular practice.
      Dedicated career services

      🛠️ Hands-On Projects

      • Work on real-time projects to apply what you learn.
      • Build mini apps and tools daily to enhance your coding skills.
      • Gain practical experience just like in real jobs.
      Learn from the best

      🧠 AI Powered Self Interview Practice Portal

      • Practice interview questions with instant AI feedback.
      • Improve your answers by speaking and reviewing them.
      • Build confidence with real-time mock interview sessions.
      Learn from the best

      🎯 Interview Preparation For Freshers

      • Practice company-based interview questions.
      • Take online assessment tests to crack interviews
      • Practice confidently with real-world interview and project-based questions.
      Learn from the best

      🧪 LMS Online Learning Platform

      • Explore expert trainer videos and documents to boost your learning.
      • Study anytime with on-demand videos and detailed documents.
      • Quickly find topics with organized learning materials.

      Curriculum

      Syllabus of SAP CRM Course in Chennai
      Module 1: Over view of CRM Architecture
      • Business Partner
      • Business categories
      • BP Roles & Grouping, BP Relationships
      • Business partner Hierarchy
      • Organizational Management
      • Organizational Model, Org Determination
      • Territory Management
      • Territory Hierarchy Levels
      • Product Master
      • Attributes & Set Type, Hierarchies & Categories,
      • Product types, Maintain Products
      • Transactional Processing
      • Business Transactions
      • Item Category
      • Activity Management
      • Business Activities
      • Partner Processing
      • Partner Functions, Access Sequence, Determination Procedure
      • Actions
      • Action Profile, Conditions
      • Pricing
      • Condition Techniques and condition types
      • Billing
      • Billing Unit, Billing Type, Billing Document
      • Easy Enhancement Work Bench
      Module 2: CRM User Interface(Web UI)
      • UI concepts and UI V’s SAP GUI
      • Business roles
      • Authorization roles
      • Navigation bar profile
      • Work center link group
      • Direct links and logical links
      • Enhancing the existing business roles
      • Linking business role to org model
      • Transaction launcher
      Module 3: Marketing
      • Marketing Planner & Campaign Management
      • Marketing Calendar
      • Personalized Mail Forms
      • Segment Builder
      • Customer Segmentation, Attribute List, Info sets
      • Product Proposals
      • Campaign Automation
      • External List Management
      • Lead Management
      • Lead Questionnaire
      Module 4: Sales
      • Opportunity Management
      • Copying Controls
      • Sales Cycle, Tools - Buying Center & Sales Agent
      • Quotation management
      • Order Management
      • Special functions in quotation and order management
      • Contract management
      • Rebate management
      Module 5: Service
      • Installed Base management
      • Installed Categories
      • IB Components
      • Objects, Object Family
      • Assign Object Family to IB Category
      • Service agreements and service contracts
      • Service plans, SLA Profiles and Response and Availability Times
      • Service order management
      • Complaints and Returns
      • Warranty claims
      Module 6: Interaction Center(Web Client)
      • Agent Function and Processing IC
      • Agent Inbox
      • IC Web Clint Profile
      • IC Web Clint Functions
      • IC Manager Portal
      • Communication Architecture
      • Rule Polices like ERMS and IDI (Intent Driven Interaction)
      • Launch Script
      • Broad cast massage
      • Alerts
      Module 7: Middleware
      • Middleware overview
      • Administration Console
      • Business Objects
      • Customizing Objects
      • Condition Objects
      • B Doc Modeler, B Doc Messages
      • Replication & Realignment
      • B Doc Types,
      • Initial data load, Delta load & Synchronization
      • Queue registration
      • Error Handling and Monitoring
      • INTEGRATION BETWEEN R/3 & CRM
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      Course Objectives

        SAP CRM is definitely a good option for a long lasting and fulfilling career. As an IT fresher, ABAP (Technical module) is the best bet. Do not waste your time any further thinking about the other module (HANA, FICO) as they are not recommended for IT freshers.
      • SAP CRM is loosing battle against the Salesforce.
      • So SAP has launched new product named SAP Hybris integrated with Power of HANA and Cloud (HCI).
      • This is going to be the near future.
      • Hope this helps.
      • Thinking that they will get much high package than current job and salary.
      • They will have a relatively less stressful life.
      • They will have a great career ahead.
      • They will travel lot of countries.
      • They will end up in gulf earning millions of Rupees.
      • Its easy to get in SAP at any stage, simply get certificate and job is secured.
      • They will actually work on cool software showing creativity.
      We are happy and proud to say that we have strong relationship with over 700+ small, mid-sized and MNCs. Many of these companies have openings for SAP CRM. Moreover, we have a very active placement cell that provides 100% placement assistance to our students. The cell also contributes by training students in mock interviews and discussions even after the course completion.
        As the name indicates partner function describes the organization and people with whom the business is done, which includes any kind of business transaction. Partner function includes information like −
      • Sold to party.
      • Ship to party.
      • Bill to party.
      • Payer.
        • Value Added Services define the product processing to be performed in a warehouse and includes activities like packing, labeling, assembling, etc.
        There are no such pre-requisites for getting started with learning SAP CRM, however, it is a must that you should have some technical knowledge(you must be good with programming language like C. C++), so that it will make your learning easier also be active to work hard and remember where there is a will there's away!
        No need to worry, Well the good news is it doesn't require learning any programming language to I'd say two years of work experience is good to begin a career in SAP. It doesn't mean it is not for the fresher's, you can learn it and get a job too. I would recommend starting with CRM and ERP systems as they are most.

      Will I Be Given Sufficient Practical Training In SAP CRM?

        Our course ware is designed to give a hands-on approach to the students in SAP CRM. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.

      Is it worth learning SAP CRM?

        Learning SAP CRM is worth it. The whole business industry is running on SAP ecosystem, and so, the SAP jobs are increasing in proportion to the growing business companies. Thus to have a growth in career, definitely go for SAP.

      How long would it take to learn SAP CRM?

      • Spend 3 months time on SAP CRM and Practice as well. you will get the SAP CRM Job in 6 months.
      • If you want to learn the SAP Training reach Creating experts ACTE provide you the real time and advance level training from the experienced professionals.

      Top reasons to consider a career in SAP CRM?

        CRM is a growing market. Gartner says that by 2017, it is going to be a $35 Billion market, while the ERP market is expected to be around $32 Billion. Currently, it is around a $17 Billion market. So the future for CRM is very bright. There are a lot of jobs around CRM.The only thing I would suggest is that instead of doing SAP CRM, you are better of learning Salesforce CRM. However, your qualifications, experience, and interest also matter. With the right talent and combination, there is a good chance that an experienced SAP developer can advance into senior technical or management roles in the future.
      Show More

      Overview of SAP CRM Training in Chennai

      SAP Customer Relationship Management is known as integrated customer relationship management module by SAP that helps any organization to achieve their business goals and allows them to perform all Customer Relationship tasks efficiently. Start Learning with us ACTE SAP CRM Classroom and Online Training Course.

      Show More
      Need customized curriculum?

      Get Hands-on Knowledge about SAP CRM Service Projects

      Project 1
      Influencing Digital Commerce for Service Providers

      The SAP Customer Engagement Enterprise empowers you as an SAP consumer or partner, Influencing Digital Commerce for Service Providers.

      Project 2
      SAP Customer Order Service Sourcing

      SAP Customer Order Sourcing application supports companies make reasonable order sourcing arrangements to present a comprehensive buying experience across sales.

      Project 3
      AI-Based Recommendation Service with Explainability Insights

      Leading SAP outcomes both current and the prospect is a large part of the user AI Based Recommendation Service with Explainability Insights.

      Project 4
      Knowledge base recommendations from Service Tickets

      The Service Ticket within the Interaction Center with other new characteristics, such as informative articles and administrator service requests.

      Our Top Hiring Partner for Placements

      ACTE Chennai offers placement opportunities as add-on to every student / professional who completed our classroom or online training. Some of our students are working in these companies listed below.

      • We are associated with top organizations like HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc. It make us capable to place our students in top MNCs across the globe
      • We have separate student’s portals for placement, here you will get all the interview schedules and we notify you through Emails.
      • After completion of 70% SAP CRM training course content, we will arrange the interview calls to students & prepare them to F2F interaction
      • SAP CRM Trainers assist students in developing their resume matching the current industry needs
      • We have a dedicated Placement support team wing that assist students in securing placement according to their requirements
      • We will schedule Mock Exams and Mock Interviews to find out the GAP in Candidate Knowledge

      Get Certified By Oracle & Industry Recognized ACTE Certificate

      Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

      Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

      Complete Your Course

      a downloadable Certificate in PDF format, immediately available to you when you complete your Course

      Get Certified

      a physical version of your officially branded and security-marked Certificate.

      Get Certified

      About Experienced SAP CRM Trainer

      • Our SAP CRM Training in Chennai. Trainers are certified professionals with 7+ years of experience in their respective domain as well as they are currently working with Top MNCs.
      • As all Trainers are SAP CRM domain working professionals so they are having many live projects, trainers will use these projects during training sessions.
      • All our Trainers are working with companies such as Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, HCL Technologies, etc.
      • Trainers are also help candidates to get placed in their respective company by Employee Referral / Internal Hiring process.
      • Our trainers are industry-experts and subject specialists who have mastered on running applications providing Best SAP CRM training to the students.
      • We have received various prestigious awards for SAP CRM Training in Chennai from recognized IT organizations.

      Authorized Partners

      ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

      Get Training Quote for Free

            Career Support

            Placement Assistance

            Exclusive access to ACTE Job portal

            Mock Interview Preparation

            1 on 1 Career Mentoring Sessions

            Career Oriented Sessions

            Resume & LinkedIn Profile Building

            We Offer High-Quality Training at The Lowest Prices.

            Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

            What Makes ACTE Training Different?

            Feature

            ACTE Technologies

            Other Institutes

            Affordable Fees

            Competitive Pricing With Flexible Payment Options.

            Higher Fees With Limited Payment Options.

            Industry Experts

            Well Experienced Trainer From a Relevant Field With Practical Training

            Theoretical Class With Limited Practical

            Updated Syllabus

            Updated and Industry-relevant Course Curriculum With Hands-on Learning.

            Outdated Curriculum With Limited Practical Training.

            Hands-on projects

            Real-world Projects With Live Case Studies and Collaboration With Companies.

            Basic Projects With Limited Real-world Application.

            Certification

            Industry-recognized Certifications With Global Validity.

            Basic Certifications With Limited Recognition.

            Placement Support

            Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

            Basic Placement Support

            Industry Partnerships

            Strong Ties With Top Tech Companies for Internships and Placements

            No Partnerships, Limited Opportunities

            Batch Size

            Small Batch Sizes for Personalized Attention.

            Large Batch Sizes With Limited Individual Focus.

            LMS Features

            Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

            No LMS Features or Perks.

            Training Support

            Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

            Limited Mentor Support and No After-hours Assistance.

            SAP CRM Course FAQs

            Looking for better Discount Price?

            Call now: +91-7669 100 251 and know the exciting offers available for you!
            • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
            • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
            • More than 3500+ students placed in last year in India & Globally
            • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
            • 85% percent placement record
            • Our Placement Cell support you till you get placed in better MNC
            • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
              ACTE Gives Certificate For Completing A Course
            • Certification is Accredited by all major Global Companies
            • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS
            • The entire SAP CRM training has been built around Real Time Implementation
            • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
            • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
            All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
            No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
            We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

            Why Should I Learn SAP CRM Course At ACTE?

            • SAP CRM Course in ACTE is designed & conducted by SAP CRM experts with 10+ years of experience in the SAP CRM domain
            • Only institution in India with the right blend of theory & practical sessions
            • In-depth Course coverage for 60+ Hours
            • More than 50,000+ students trust ACTE
            • Affordable fees keeping students and IT working professionals in mind
            • Course timings designed to suit working professionals and students
            • Interview tips and training
            • Resume building support
            • Real-time projects and case studies
            Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
            You will receive ACTE globally recognized course completion certification Along with project experience, job support, and lifetime resources.
            We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
            We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each SAP CRM batch to 5 or 6 members
            Our courseware is designed to give a hands-on approach to the students in SAP CRM. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
            You can contact our support number at +91-7669 100 251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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            Job Opportunities in SAP

            More Than 35% of Professionals Prefer SAP. SAP is One of the Most Popular and in-demand Technologies in the Tech World.

            You can Work as a
            SAP Consultant SAP FICO SAP ABAP Developer SAP HANA Consultant SAP Basis Administrator SAP SD Consultant SAP MM Consultant
            Upcoming In-Demand Jobs
            SAP Cloud Platform Developer SAP Fiori Developer SAP Analytics Cloud (SAC) Specialist SAP SuccessFactors Consultant SAP IoT Specialist
            Salary in SAP

            Reach Our Placement Officer

             

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