SAP CRM Training in Hyderabad | Best SAP Certification Course.
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SAP CRM Training in Hyderabad

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Live Instructor LED Online Training

Learn from Certified Experts

  • Beginner & Advanced level Classes.
  • Hands-On Learning in SAP CRM.
  • Best Practice for interview Preparation Techniques in SAP CRM.
  • Lifetime Access for Student’s Portal, Study Materials, Videos & Top MNC Interview Question.
  • Affordable Fees with Best curriculum Designed by Industrial SAP CRM Expert.
  • Delivered by 9+ years of SAP CRM Certified Expert | 12402+ Students Trained & 350+ Recruiting Clients.
  • Next SAP CRM Batch to Begin this week – Enroll Your Name Now!



INR 14000


INR 22000

INR 18000

Have Queries? Ask our Experts

+91-7669 100 251

Available 24x7 for your queries

Upcoming Batches


Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session


Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session


Weekend Regular

(10:00 AM - 01:30 PM)

(Class 3hr - 3:30Hrs) / Per Session


Weekend Fasttrack

(09:00 AM - 02:00 PM)

(Class 4:30Hr - 5:00Hrs) / Per Session

Hear it from our Graduate

Have Cracked Their Dream Job in Top MNC Companies

Learn From Experts, Practice On Projects & Get Placed in IT Company

  • 100% Guaranteed Placement Support for Freshers & Working Professionals.
  • You will not only gain knowledge of SAP CRM Factors and advanced concepts, but also gain exposure to Industry best practices.
  • Experienced Trainers and Lab Facility.
  • SAP Certified Development Associate - CRM certification Guidance Support with Exam Dumps.
  • Practical oriented / Job oriented Training. Practice on Real Time project scenarios.
  • We have designed an in-depth course so meet job requirements and criteria.
  • Resume & Interviews Preparation Support.
  • Concepts: Over view of CRM Architecture, CRM User Interface(Web UI), Marketing, Sales, Service, Interaction Center(Web Client), Middleware.
  • Classroom Batch Training
  • One To One Training
  • Online Training
  • Customized Training
  • Enroll Now

About SAP CRM Training Course in Hyderabad

SAP CRM applications have been initially an integrated on-premise customer relationship management (CRM) software manufactured by SAP SE which targeted business software requirements for marketing, sales and service of midsize and large organizations in all industries and sectors.ACTE CRM training course covers a broad set of applications designed to help businesses manage many of the following business processes: customer data. customer interaction. access business information.Start Learning with us ACTE SAP CRM Classroom and Online Training Course.

Most Job Oriented SAP CRM Modules Covered
  • Architecture, Capabilities

    Integration with SAP SD

    Sales, Account Planning

  • Activity Management

    Opportunity Management

    Taxes, Marketing

  • Campaign Management

    Service, Product Master

    Business Transactions

SAP CRM is definitely a good option for a long lasting and fulfilling career. As an IT fresher, ABAP (Technical module) is the best bet. Do not waste your time any further thinking about the other module (HANA, FICO) as they are not recommended for IT freshers.

  • SAP CRM is loosing battle against the Salesforce .
  • So SAP has launched new product named SAP Hybris integrated with Power of HANA and Cloud (HCI).
  • This is going to be the near future .
  • Hope this helps.
  • Thinking that they will get much high package than current job and salary
  • They will have a relatively less stressful life
  • They will have a great career ahead
  • They will travel lot of countries
  • They will end up in gulf earning millions of Rupees
  • Its easy to get in SAP at any stage, simply get certificate and job is secured.
  • They will actually work on cool software showing creativity.
  • We are happy and proud to say that we have strong relationship with over 700+ small, mid-sized and MNCs. Many of these companies have openings for SAP CRM. Moreover, we have a very active placement cell that provides 100% placement assistance to our students. The cell also contributes by training students in mock interviews and discussions even after the course completion.

    As the name indicates partner function describes the organization and people with whom the business is done, which includes any kind of business transaction. Partner function includes information like −

  • Sold to party
  • Ship to party
  • Bill to party
  • Payer

    Value Added Services define the product processing to be performed in a warehouse and includes activities like packing, labeling, assembling, etc.

  • There are no such pre-requisites for getting started with learning SAP CRM, however, it is a must that you should have some technical knowledge(you must be good with programming language like C. C++), so that it will make your learning easier also be active to work hard and remember where there is a will there's away!

    No need to worry, Well the good news is it doesn't require learning any programming language to ... I'd say two years of work experience is good to begin a career in SAP. ... J It doesn't mean it is not for the fresher's, you can learn it and get a job too. ... I would recommend starting with CRM and ERP systems as they are most ...

    Our course ware is designed to give a hands-on approach to the students in SAP CRM. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.

    Learning SAP CRM is worth it. The whole business industry is running on SAP ecosystem, and so, the SAP jobs are increasing in proportion to the growing business companies. Thus to have a growth in career, definitely go for SAP.

    • Spend 3 months time on SAP CRM and Practice as well. you will get the SAP CRM Job in 6 months.
    • If you want to learn the SAP Training reach Creating experts ACTE provide you the real time and advance level training from the experienced professionals.

    Top reasons to consider a career in SAP CRM?

    CRM is a growing market. Gartner says that by 2017, it is going to be a $35 Billion market, while the ERP market is expected to be around $32 Billion. Currently, it is around a $17 Billion market. So the future for CRM is very bright. There are a lot of jobs around CRM.The only thing I would suggest is that instead of doing SAP CRM, you are better of learning Salesforce CRM


    However, your qualifications, experience, and interest also matter. With the right talent and combination, there is a good chance that an experienced SAP developer can advance into senior technical or management roles in the future.

    Future of SAP CRM in the New-Age Digital Era

    SAP has recently announced major developments in CRM space and many more are planned in near future, aiming at a greater pie in the growing CRM market and to take direct aim at SFDC, . These days, you must have heard lot of buzz words like “CRM is dead”, “Traditional CRM”, “beyond CRM” and the latest one in this series is “Customer Experience” though it is not new. This is a major paradigm shift for CRM to move away from an orientation around a sales rep to a 360 degree focus on the CUSTOMER. Let us hope SAP can pull off this time with the new strategy and helps the SAP CRM eco-system, that was built over a decade.

    In this backdrop, it would be a challenge for SAP CRM consultants to stay relevant in the growing CRM market and they need to plan early to adapt to these technological changes.

    Before that, let us see SAP’s recent announcements and the new solution offerings in CRM space.

    • SAP CRM is currently guaranteed to be supported till at least 2025 and SAP has not announced any end-of-life date or replacement for SAP CRM on-premise system.
    • Release of “S4 HANA for Customer Management 1.0” (S4CRM) in last Feb,2018.
    • Latest announcement was the launch of “C/4 HANA”, a front office customer experience suite released in Jul’2018.

    SAP S/4 HANA for Customer Management 1.0 (S4CRM)

    This is simplified version of CRM embedded into S/4 HANA. This add-on is installed on top of on-premise SAP S/4 HANA (Prerequisite is SAP NetWeaver 7.52 with SAP S/4HANA 1709 FPS 01)

    Features of the solution:

    • Deployed on ABAP NetWeaver
    • S4CRM UI is still based on SAP CRM Web Client UI.
    • CRM one order framework in the backend
    • Same data model for S4CRM and S/4 HANA i.e. S4CRM tables will be part of S/4HANA database scheme
    • Seamless integrates with S/4 HANA
    • No middleware required between core S/4functions and CRM functions as it shares same HANA database
    • Underlying UI is based on SAP Web Client UI
    • ABAP development tools are still used for partner development
    • Uses S4H key user extension tool instead of AET of CRM
    • Web Services and XIF are mostly used for integration with other systems
    • Uniform harmonized user experience for both S4CRM and S/4HANA with a new “Belize” UI theme.
    • Service Order Management – This function covers entire service life cycle and supports Service order quotes, Service requests, Service request templates, Service orders and execution, service parts and finally Service confirmations.
    • Customer Interaction: CRM Interaction center solution embedded into S/4 HANA enables businesses to collaborate and communicate thru various communication channels (phone, chat, e-mail, fax, letter). It supports various customer service specialists (IC agents and Managers) features like agent inbox, alerts, rules, multilevel categorization, knowledge articles and other IC interaction features. This solution covers 45+ typical business process steps of utilities industry and with more to come in the future releases.

    SAP’s current road map is mainly focused on bringing more SAP CRM service functionalities into SAP S/4 HANA Customer Management add-on. Below picture depicts the road map of S4CRM.

    Let us look at the options available for customers and SAP CRM consultants.

    For Customers: In the backdrop of SAP’s road map and strategy to its On-Premise SAP Customers, the future state of CRM landscape would be C/4 HANA integrated with back-end S/4 HANA solution. Partners and Consultants need to be very careful in planning the end state CRM solutions based on the tactical and strategic road map of their clients.

    CRM Functional Consultants can:

    • continue working in SAP CRM on-premise till 2025 & beyond
    • embrace and upgrade their skill set in the new age digital C/4 HANA suite, as it is the obvious choice within SAP
    • acquire knowledge and proficiency in 2 or more products of C/4 HANA (ex: Sales Cloud, Service Cloud, Marketing Cloud)
    • gain knowledge of S/4 HANA Customer Management

    Compared to functional folks, CRM Technical Consultants are better positioned and they can:

    • continue working in SAP CRM on-premise till 2025
    • work in S4CRM as custom developments in S4CRM is still based on SAP CRM Web Client UI technology.
    • continue working in ABAP development tools as S4H and S4CRM still uses the same development tools
    • learn SAP Cloud Application Studio for partner development to work in new age digital products like Sales Cloud and Service Cloud products (C4C)
    • leverage their ABAP skills to work with products built on ABAP Stack like Marketing Cloud and Hybris billing etc.,
    Show More

    Key Features

    ACTE Hyderabad offers SAP CRM Training in more than 27+ branches with expert trainers. Here are the key features,

    • 40 Hours Course Duration
    • 100% Job Oriented Training
    • Industry Expert Faculties
    • Free Demo Class Available
    • Completed 500+ Batches
    • Certification Guidance

    Authorized Partners

    ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS and National Institute of Education (nie) Singapore.


    Syllabus of SAP CRM Course in Hyderabad
    Module 1: Over view of CRM Architecture
    • Business Partner
    • Business categories
    • BP Roles & Grouping, BP Relationships
    • Business partner Hierarchy
    • Organizational Management
    • Organizational Model, Org Determination
    • Territory Management
    • Territory Hierarchy Levels
    • Product Master
    • Attributes & Set Type, Hierarchies & Categories,
    • Product types, Maintain Products
    • Transactional Processing
    • Business Transactions
    • Item Category
    • Activity Management
    • Business Activities
    • Partner Processing
    • Partner Functions, Access Sequence, Determination Procedure
    • Actions
    • Action Profile, Conditions
    • Pricing
    • Condition Techniques and condition types
    • Billing
    • Billing Unit, Billing Type, Billing Document
    • Easy Enhancement Work Bench
    Module 2: CRM User Interface(Web UI)
    • UI concepts and UI V’s SAP GUI
    • Business roles
    • Authorization roles
    • Navigation bar profile
    • Work center link group
    • Direct links and logical links
    • Enhancing the existing business roles
    • Linking business role to org model
    • Transaction launcher
    Module 3: Marketing
    • Marketing Planner & Campaign Management
    • Marketing Calendar
    • Personalized Mail Forms
    • Segment Builder
    • Customer Segmentation, Attribute List, Info sets
    • Product Proposals
    • Campaign Automation
    • External List Management
    • Lead Management
    • Lead Questionnaire
    Module 4: Sales
    • Opportunity Management
    • Copying Controls
    • Sales Cycle, Tools - Buying Center & Sales Agent
    • Quotation management
    • Order Management
    • Special functions in quotation and order management
    • Contract management
    • Rebate management
    Module 5: Service
    • Installed Base management
    • Installed Categories
    • IB Components
    • Objects, Object Family
    • Assign Object Family to IB Category
    • Service agreements and service contracts
    • Service plans, SLA Profiles and Response and Availability Times
    • Service order management
    • Complaints and Returns
    • Warranty claims
    Module 6: Interaction Center(Web Client)
    • Agent Function and Processing IC
    • Agent Inbox
    • IC Web Clint Profile
    • IC Web Clint Functions
    • IC Manager Portal
    • Communication Architecture
    • Rule Polices like ERMS and IDI (Intent Driven Interaction)
    • Launch Script
    • Broad cast massage
    • Alerts
    Module 7: Middleware
    • Middleware overview
    • Administration Console
    • Business Objects
    • Customizing Objects
    • Condition Objects
    • B Doc Modeler, B Doc Messages
    • Replication & Realignment
    • B Doc Types,
    • Initial data load, Delta load & Synchronization
    • Queue registration
    • Error Handling and Monitoring
    Show More
    Show Less
    Need customized curriculum?

    Get Hands-on Knowledge about SAP CRM Service Projects

    Project 1
    Influencing Digital Commerce for Service Providers

    The SAP Customer Engagement Enterprise empowers you as an SAP consumer or partner, Influencing Digital Commerce for Service Providers.

    Project 2
    SAP Customer Order Service Sourcing

    SAP Customer Order Sourcing application supports companies make reasonable order sourcing arrangements to present a comprehensive buying experience across sales.

    Project 3
    AI-Based Recommendation Service with Explainability Insights

    Leading SAP outcomes both current and the prospect is a large part of the user AI Based Recommendation Service with Explainability Insights.

    Project 4
    Knowledge base recommendations from Service Tickets

    The Service Ticket within the Interaction Center with other new characteristics, such as informative articles and administrator service requests.

    Our Top Hiring Partner for Placements

    ACTE Hyderabad offers placement opportunities as add-on to every student / professional who completed our classroom or online training. Some of our students are working in these companies listed below.

    • We are associated with top organizations like HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc. It make us capable to place our students in top MNCs across the globe
    • We have separate student’s portals for placement, here you will get all the interview schedules and we notify you through Emails.
    • After completion of 70% SAP CRM training course content, we will arrange the interview calls to students & prepare them to F2F interaction
    • SAP CRM Trainers assist students in developing their resume matching the current industry needs
    • We have a dedicated Placement support team wing that assist students in securing placement according to their requirements
    • We will schedule Mock Exams and Mock Interviews to find out the GAP in Candidate Knowledge

    Get Certified By SAP CRM & Industry Recognized ACTE Certificate

    Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

    Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

    Complete Your Course

    a downloadable Certificate in PDF format, immediately available to you when you complete your Course

    Get Certified

    a physical version of your officially branded and security-marked Certificate.

    Get Certified

    About Experienced SAP CRM Trainer

    • Our SAP CRM Training in Hyderabad. Trainers are certified professionals with 7+ years of experience in their respective domain as well as they are currently working with Top MNCs.
    • As all Trainers are SAP CRM domain working professionals so they are having many live projects, trainers will use these projects during training sessions.
    • All our Trainers are working with companies such as Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, HCL Technologies, etc.
    • Trainers are also help candidates to get placed in their respective company by Employee Referral / Internal Hiring process.
    • Our trainers are industry-experts and subject specialists who have mastered on running applications providing Best SAP CRM training to the students.
    • We have received various prestigious awards for SAP CRM Training in Hyderabad from recognized IT organizations.

    SAP CRM Course FAQs

    Looking for better Discount Price?

    Call now: +91 93833 99991 and know the exciting offers available for you!
    • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
    • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
    • More than 3500+ students placed in last year in India & Globally
    • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
    • 85% percent placement record
    • Our Placement Cell support you till you get placed in better MNC
    • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
      ACTE Gives Certificate For Completing A Course
    • Certification is Accredited by all major Global Companies
    • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS and National Institute of Education (NIE) Singapore
    • The entire SAP CRM training has been built around Real Time Implementation
    • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
    • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
    All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
    No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
    We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

    Why Should I Learn SAP CRM Course At ACTE?

    • SAP CRM Course in ACTE is designed & conducted by SAP CRM experts with 10+ years of experience in the SAP CRM domain
    • Only institution in India with the right blend of theory & practical sessions
    • In-depth Course coverage for 60+ Hours
    • More than 50,000+ students trust ACTE
    • Affordable fees keeping students and IT working professionals in mind
    • Course timings designed to suit working professionals and students
    • Interview tips and training
    • Resume building support
    • Real-time projects and case studies
    Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
    You will receive ACTE globally recognized course completion certification Along with National Institute of Education (NIE), Singapore.
    We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
    We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each SAP CRM batch to 5 or 6 members
    Our courseware is designed to give a hands-on approach to the students in SAP CRM. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
    You can contact our support number at +91 93800 99996 / Directly can do by's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
    Show More
    Request for Class Room & Online Training Quotation

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