Best SAP CRM Technical Training in Chennai | SAP CRM Technical Course | Updated 2025
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SAP CRM Technical Training in Chennai

Rated #1 Recoginized as the No.1 Institute for SAP CRM Technical Training

Master SAP CRM development and customization with our SAP CRM Technical Training. Learn BSP applications, Web UI enhancements, BOL/GENIL programming, and CRM Web Services.

This SAP CRM Technical Certification Course includes hands-on projects, debugging techniques, and real-time development scenarios. With SAP CRM Technical Training and Placement Assistance, become a certified SAP CRM Technical Consultant. Join the best SAP CRM Technical Training today!

  • Budget-friendly course fees with expert instruction.
  • 100% Placement Assistance & Certification Support.
  • 400+ Hiring Clients | 16,874+ Professionals Trained.
  • Real-world projects on configuration & customization.
  • Join now & enhance your SAP CRM technical training expertise.
  • Master SAP CRM Technical Certification with hands-on training.

Job Assistance

1,200+ Enrolled

In collaboration with

80 Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions
Quality Training With Affordable Fee

⭐ Fees Starts From

INR 38,000
INR 18,500
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      Our Hiring Partners

      Get Train Our Effective SAP CRM Technical Training in Chennai

      • Analyze the skills of experts in the SAP CRM Technical field.
      • Qualified lecturers with laboratory for SAP CRM Technical course.
      • In SAP CRM Technical training We teach nearly 15,000 students every year.
      • If you find problems when deciding on a course of study, ACTE specialists can help you obtain accurate position forecasts.
      • 100% assured fresh and professional placement.
      • Our instructors have more than 10+years of teaching experience in SAP CRM Technical courses. And work in the best IT corporation.
      • In addition to theoretical study, there are also internship opportunities. We always work with the best trainers for internships.
      • We have all the course materials provided by the instructors for you to view and share at the end of the course.
      • Concepts: Structure of the CRM, Role Concept, Enhancing and Customizing the Navigation Bar, Enhancing and Customizing the Header Area, Enhancing and Customizing the Work Area, Application Integration and Authorization, Preparing an Authorization Concept for the User Interface, Integrating Office Applications, Web Client UI Framework, UI Component Architecture, Creating Configurable Views and Pages, Generic Interaction Layer – GenIL.
      • START YOUR CAREER WITH SAP CRM Technical COURSE THAT GETS YOU A JOB OF UPTO 5 TO 12 LACS IN JUST 60 DAYS!

      Your IT Career Starts Here

      550+ Students Placed Every Month!

      Get inspired by their progress in the Career Growth Report.

      Other Categories Placements
      • Non-IT to IT (Career Transition) 2371+
      • Diploma Candidates3001+
      • Non-Engineering Students (Arts & Science)3419+
      • Engineering Students3571+
      • CTC Greater than 5 LPA4542+
      • Academic Percentage Less than 60%5583+
      • Career Break / Gap Students2588+
      Top Placement Record

      Upcoming Batches For Classroom and Online

      Weekdays
      03 - Nov - 2025
      08:00 AM & 10:00 AM
      Weekdays
      05 - Nov - 2025
      08:00 AM & 10:00 AM
      Weekends
      08 - Nov - 2025
      (10:00 AM - 01:30 PM)
      Weekends
      09 - Nov - 2025
      (09:00 AM - 02:00 PM)
      Can't find a batch you were looking for?
      INR ₹
      INR ₹

      OFF Expires in

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      What’s included ?

      Convenient learning format

      📊 Free Aptitude and Technical Skills Training

      • Learn basic maths and logical thinking to solve problems easily.
      • Understand simple coding and technical concepts step by step.
      • Get ready for exams and interviews with regular practice.
      Dedicated career services

      🛠️ Hands-On Projects

      • Work on real-time projects to apply what you learn.
      • Build mini apps and tools daily to enhance your coding skills.
      • Gain practical experience just like in real jobs.
      Learn from the best

      🧠 AI Powered Self Interview Practice Portal

      • Practice interview questions with instant AI feedback.
      • Improve your answers by speaking and reviewing them.
      • Build confidence with real-time mock interview sessions.
      Learn from the best

      🎯 Interview Preparation For Freshers

      • Practice company-based interview questions.
      • Take online assessment tests to crack interviews
      • Practice confidently with real-world interview and project-based questions.
      Learn from the best

      🧪 LMS Online Learning Platform

      • Explore expert trainer videos and documents to boost your learning.
      • Study anytime with on-demand videos and detailed documents.
      • Quickly find topics with organized learning materials.

      Curriculum

      Syllabus of SAP CRM Technical Training in Chennai
      Module 1: Structure of the CRM
      • Web Client User Interface
      • Overview of the User Interface
      • Detailed Analysis of the User Interface
      • Navigation Bar
      • Header Area
      • Work Area
      • Navigating in the User Interface
      • Personalizing the User Interface
      • Logging On to the CRM Web Client
      • Prerequisites and Performance Optimization
      Module 2: Role Concept
      • General Information about the Role Concept
      • Marketing Professional
      • Sales Professional
      • Service Professional
      • IC Agent
      • Technical Description of the Role Concept
      • Role and Profile Dependencies
      • Navigation Bar Profile
      • Technical Profile
      • Layout Profile
      • Layout Profile
      • Role Configuration Key
      • Authorization Role
      • Organizational Model and Role Assignment
      • Practical Example: Business Role
      • Creating an Authorization Role
      • Creating a Business Role (Service)
      • Using the Organizational Model to Assign the Business Role
      • Logging On and Testing the New Business Role
      • Practical Example: Customizing the Corporate Identity
      • Localizing the Data on SAP NetWeaver Application Server
      • Replacing the Company Logo
      • Customizing the Color and Font
      • Content of Important Files at a Glance
      Module 3: Enhancing and Customizing the Navigation Bar
      • Configuring the Navigation Bar
      • Navigation from the Navigation Bar
      • Integrating a Transaction Launcher
      • Prerequisites and Limitations
      • Creating New Transactions
      • Integration into the Navigation Bar Profile
      • Changing an Existing Transaction
      • Copying and Deleting Transactions
      • Practical Example: Navigation Bar
      • Creating and Assigning a Role Configuration Key
      • Deactivating a Work Center Page
      • Adding a Work Center Page
      • Practical Example: Transaction Launcher
      • Setting Up a Logical System
      • Using the Transaction Launcher to Integrate the Application
      • Integrating the Application into the Navigation Bar
      Module 4: Enhancing and Customizing the Header Area
      • Configuring the Header Area
      • Defining the Navigation Frame
      • Defining the Layout Components
      • Displaying the Central Search
      • Using the Working Context
      Module 5: Enhancing and Customizing the Work Area
      • UI Configuration Tool
      • Configuration Access Sequence
      • Calling the UI Configuration Tool
      • Technical Information (F2 Key)
      • Role-Based Customizing of the User Interface
      • Design Layer
      • Structure of the Design Layer
      • UI Object Types
      • Design Layer Data Model
      • General Field Customizing
      • Modifying the Shared Memory Settings
      • Easy Enhancement Workbench
      • Differences Between the EEWB and the UI Configuration Tool
      • Structure of the Easy Enhancement Workbench
      • Field Enhancement with the Easy Enhancement Workbench
      • Troubleshooting
      • Notes on the Easy Enhancement Workbench
      • Practical Example: Using the UI
      • Configuration Tool
      • Customizing the Overview Page
      • Customizing the Search Page
      • Showing Input Fields in a View
      • Changing Field Labels in a View
      • Practical Example: Using the Design Layer
      • Creating a Design Object
      • Assigning the Design Object to the Context Node
      • Practical Example: Using the Easy Enhancement Workbench
      • Creating a New Field with the EEWB
      • Adding the Field to the View with the UI Configuration Tool
      Module 6: ApplicationIntegration and Authorization
      • SAP NetWeaver Business Warehouse Integration
      • Basic SAP NetWeaver Business Warehouse Configuration
      • Links for Cross-Component Navigation
      • Integrating Reports into the User Interface
      • Integration into Custom Components
      • Integration into SAP NetWeaver Portal
      • Prerequisites and Functional Scope
      • Communication Between the ABAP System and the Portal
      • Uploading Business Roles from the CRM System
      • Integrating Business Roles into the Portal
      • Tips and Tricks for CRM Web Client Integration
      • Authorization Concept
      • Basic Principles of Authorization
      • Implementing Authorization
      • Example of Setting Up an Authorization Concept
      • Creating a Business Role
      • Creating and Assigning an Authorization Role
      Module 7: Integrating Office Applications
      • Web Service Tool
      • Template Designer
      • Document Templates in Microsoft Word
      • Document Templates in Adobe LiveCycle Designer
      • Documents in the CRM Application
      • Advanced Topics
      • Transport of Document Templates
      • Transport of Service Objects
      • Prerequisites for Using the Template Designer
      Module 8: Web Client UI Framework
      • Basic Principles
      • BSP Programming Models
      • Web Client UI Framework
      • Tag Libraries
      • Web Client Component
      • Component Workbench
      • Component Structure Browser
      • Detailed Overview
      • View Navigation
      • Runtime Repository Editor BOL Model Browser
      Module 9: UI Component Architecture
      • View
      • View Controller
      • View Context
      • Event Handler
      • Plugs
      • View Layout (BSP Page
      • View Set
      • Window
      • Controller and Context
      • Component Controller
      • Custom Controller
      • Context Nodes and Attributes
      • Context Note Binding
      • Model Integration
      • Dependent Model Nodes
      • Navigation
      • Navigating with Navigational Links
      • Cross-Component Navigation
      • Component Interface
      • Interface View
      • Context
      • Events
      • UI Component Usage
      Module 10: Creating Configurable Views and Pages
      • Form View
      • Table View
      • Buttons
      • One-Click Actions (OCAs)
      • Tree View
      • Search Pages
      • Overview Pages
      • Work Center Pages
      Module 11: UI Component Enhancement Concept
      • Enhancement Set
      • Enhancing UI Components
      • Enhancement Set in the Component Workbench
      Module 12: Generic Interaction Layer – GenIL
      • Benefits of the Generic Interaction Layer
      • GenIL Object Model
      • GenIL Components and Component Sets
      • GenIL Objects
      • Relationships Between GenIL Objects
      • Tools for Displaying Object Models
      • GenIL Model Browser
      • GenIL BOL Browser
      • Enhancing Object Models
      • Enhancing the Business Partner Model
      • Enhancing the Business Transaction Model
      • Simple GenIL Objects
      • Web Service Consumption Tool (WSCT)
      • Practical Example: Creating a Simple GenIL Object
      Module 13: Business Object Layer — BOL
      • BOL Entities
      • Working with Collections
      • Access Using Iterators
      • Filtering Collections
      • Sorting Collections
      • BOL Core
      • Searching for BOL Entities
      • Traversing via the Object Model
      • Locking BOL Entities
      • Accessing BOL Entities
      • Generating BOL Entities
      • Transaction Context
      • Messages from the APIs
      Show More
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      Course Objectives

      • SAP CRM Technical certified specialists and tutors giving excellent training in SAP CRM Technical.
      • Comprehensive in-depth SAP CRM Special implementation course and training in SAP CRM Technical including regular real-time, industry-specific projects, and assignments.
      • SAP CRM Technical training program material with SAP CRM Technical tutorial to give the data of SAP CRM Technical core modules and also hands-on training under SAP Cloud.
      • 24/7 placement support.
      • Flexible group timings for operating experts and students seeking graduation.
      • Foundation to CRM, Structure of Web Client UI, Role Concept, Enhancing & Customizing the navigation bar.
      • You will also learn how to custom/change the work area, Web Customer UI Framework, Componentization of CRM 7.0, including its architecture Developing lasting UI Elements.
      • We will also add BOL and GenIL programming.
      • In conclusion, we will give you the "Tips & Tricks" of CRM Technical and give you consecutive examples.
        SAP CRM is great for a career because it is necessary for the software industry for the following reasons:
      • It is generally used; you can simply assemble a crew of programmers experienced in it. SAP CRM Developer has grown into a very sought-after job in the business.
      • SAP CRM programming language is a much more preferred coding language than C++ and Java. This is because an SAP CRM code is not only shorter and more readable than its popular peers are but is also very versatile.
    • Our Instructors have more than 5 to 10 years of modern experience.
    • Great career assistance in the form of mentorship sessions with superior industry experts, mock interviews, and a job opening.
    • Published Study Supplies.
    • Top Placements Records still now.
    • Career Consulting & Guides.
      • Scenario Oriented SAP CRM Technical Training.
      • Supplies and Certification Administration Concerning SAP CRM Technical.
      • Way For Hands-On.
      • Customized Course Agenda For SAP CRM Technical.
      • Live-Support While SAP CRM Online Training Sessions Hours.
        Our SAP CRM Technical institute is intended to give a hands-on way to the students in SAP CRM Technical. The course is made up of both technical & functional classes that teach the basics of each module developed by practical sessions of performing each module that relates to present difficulties and terms of the business that will require the students’ time and dedication.
        SAP CRM Technical is one of the important components of SAP Business Suite to handle customer relationship-related activities. It is used to help all customer-focused business areas like service, marketing, sales, etc.

      Mention what Purpose of the value of SAP CRM Technical Course Training?

        This will prove helpful in raising your opinion of SAP CRM Technical and getting you up to hurry fast. Special emphasis is put to make sure that following completing this program, you would be able to work in the CRM module alone.

      Will I Be Given Enough Practical Training In SAP CRM?

        Our courseware is intended to give a hands-on approach to the students in SAP CRM. The course is made up of theoretical classes that explain the basics of each module followed by high-intensity practical sessions considering the current challenges and needs of the industry that demand the students’ time and dedication.

      Is there any Need to learn in this SAP CRM Technical Certification Training?

      • Basic understanding of SAP CRM Technical necessary.
      • ABAP Developers.
      • SAP CRM Consultants.

      Is it easy to study SAP CRM?

        SAP CRM is deemed a newcomers' programming language. Because SAP CRM is related to English, several see it as easier to learn than other programming languages. Developers can understand and learn SAP CRM syntaxes much more comfortably than many programming languages.
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      Overview of SAP CRM Technical Training in Chennai

      We provide the best training for SAP CRM Technical Training which could be a widely-implemented strategy for managing a company's interactions with customers, purchasers, and sales prospects. It involves mistreatment technology to prepare, automate, and synchronize business processes principally sales activities, however additionally those for selling, client service, and technical support. The goals are to search out, attract, and win new purchasers, nurture and retain those the corporate already has, tempt former purchasers back to the fold, and cut back the prices of promoting and shopper service.

      In our coaching, the students will learn about the Customer Relationship and how they describe the company-wide variety of business strategies together with customer-interface departments similarly to different departments. measuring and valuing client relationships is crucial in implementing his strategy SAP CRM Technical is completely different from CRM useful therein this coaching involves handling the net UI configuration and customization specifically to suit the necessities of the business.

      Show More
      Need customized curriculum?

      Get Hands-on Knowledge about SAP CRM Technical Projects

      Project 1
      Implement Business transaction event framework

      The BTE is called by the SAP model performance by a call to function OPEN_FI_PERFORM_ or OUTBOUND_CALL.

      Project 2
      Application Enhancement Tool in Technical

      The Application Enhancement Tool has been included to enhance applications, by attaching new fields and new tables.

      Project 3
      Post Processing Framework (PPF) in SAP CRM

      The PPF is an SAP essential technology that is used in SAP CRM to schedule and process transactions and outputs with an application document.

      Project 4
      Custom code and enhancements in SAP CRM

      The enhancement concept enables you to append your functionality to SAP's standard business applications without having to change the new applications.

      Our Top Hiring Partner for Placements

      ACTE Chennai offers placement opportunities as add-on to every student / professional who completed our classroom or online training. Some of our students are working in these companies listed below.

      • We are associated with top organizations like HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc. It make us capable to place our students in top MNCs across the globe
      • We have separate student’s portals for placement, here you will get all the interview schedules and we notify you through Emails.
      • After completion of 70% SAP CRM training course content, we will arrange the interview calls to students & prepare them to F2F interaction
      • SAP CRM Trainers assist students in developing their resume matching the current industry needs
      • We have a dedicated Placement support team wing that assist students in securing placement according to their requirements
      • We will schedule Mock Exams and Mock Interviews to find out the GAP in Candidate Knowledge

      Get Certified By Oracle & Industry Recognized ACTE Certificate

      Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

      Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

      Complete Your Course

      a downloadable Certificate in PDF format, immediately available to you when you complete your Course

      Get Certified

      a physical version of your officially branded and security-marked Certificate.

      Get Certified

      About Experienced SAP CRM Trainer

      • Our SAP CRM Training in Chennai. Trainers are certified professionals with 7+ years of experience in their respective domain as well as they are currently working with Top MNCs.
      • As all Trainers are SAP CRM domain working professionals so they are having many live projects, trainers will use these projects during training sessions.
      • All our Trainers are working with companies such as Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, HCL Technologies, etc.
      • Trainers are also help candidates to get placed in their respective company by Employee Referral / Internal Hiring process.
      • Our trainers are industry-experts and subject specialists who have mastered on running applications providing Best SAP CRM training to the students.
      • We have received various prestigious awards for SAP CRM Training in Chennai from recognized IT organizations.

      Authorized Partners

      ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

      Get Training Quote for Free

            Career Support

            Placement Assistance

            Exclusive access to ACTE Job portal

            Mock Interview Preparation

            1 on 1 Career Mentoring Sessions

            Career Oriented Sessions

            Resume & LinkedIn Profile Building

            We Offer High-Quality Training at The Lowest Prices.

            Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

            What Makes ACTE Training Different?

            Feature

            ACTE Technologies

            Other Institutes

            Affordable Fees

            Competitive Pricing With Flexible Payment Options.

            Higher Fees With Limited Payment Options.

            Industry Experts

            Well Experienced Trainer From a Relevant Field With Practical Training

            Theoretical Class With Limited Practical

            Updated Syllabus

            Updated and Industry-relevant Course Curriculum With Hands-on Learning.

            Outdated Curriculum With Limited Practical Training.

            Hands-on projects

            Real-world Projects With Live Case Studies and Collaboration With Companies.

            Basic Projects With Limited Real-world Application.

            Certification

            Industry-recognized Certifications With Global Validity.

            Basic Certifications With Limited Recognition.

            Placement Support

            Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

            Basic Placement Support

            Industry Partnerships

            Strong Ties With Top Tech Companies for Internships and Placements

            No Partnerships, Limited Opportunities

            Batch Size

            Small Batch Sizes for Personalized Attention.

            Large Batch Sizes With Limited Individual Focus.

            LMS Features

            Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

            No LMS Features or Perks.

            Training Support

            Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

            Limited Mentor Support and No After-hours Assistance.

            SAP CRM Course FAQs

            Looking for better Discount Price?

            Call now: +91-7669 100 251 and know the exciting offers available for you!
            • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
            • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
            • More than 3500+ students placed in last year in India & Globally
            • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
            • 85% percent placement record
            • Our Placement Cell support you till you get placed in better MNC
            • Please Visit Your Student Portal | Here FREE lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
              ACTE Gives Certificate For Completing A Course
            • Certification is Accredited by all major Global Companies
            • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS
            • The entire SAP CRM training has been built around Real Time Implementation
            • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
            • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
            All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
            No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
            We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

            Why Should I Learn SAP CRM Course At ACTE?

            • SAP CRM Course in ACTE is designed & conducted by SAP CRM experts with 10+ years of experience in the SAP CRM domain
            • Only institution in India with the right blend of theory & practical sessions
            • In-depth Course coverage for 60+ Hours
            • More than 50,000+ students trust ACTE
            • Affordable fees keeping students and IT working professionals in mind
            • Course timings designed to suit working professionals and students
            • Interview tips and training
            • Resume building support
            • Real-time projects and case studies
            Yes We Provide lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
            You will receive ACTE globally recognized course completion certification Along with project experience, job support, and lifetime resources.
            We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
            We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each SAP CRM batch to 5 or 6 members
            Our courseware is designed to give a hands-on approach to the students in SAP CRM. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
            You can contact our support number at +91-7669 100 251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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