What is Six Sigma? Six Sigma is a quality management approach that benefits individual or organizations to minimize/eliminate defects in products and services. It is a group of techniques which helps you in quality improvement. Six Sigma methodology is based on statistical analysis instead of guesswork to improve processes with unknown...

Project governance is an oversight function aligned with the organization’s governance model, and that encompasses the project life cycle. It provides the project manager and team with structure, processes, decision-making models and tools for managing and controlling the project while ensuring successful delivery of the project also....

What Is Service Strategy? The marketing strategy of service industry focuses on delivering experiences processes and other intangible is to the customers and not physical goods like product industry. It also involves a focus on all functions equally.Role of the functions of a company like selling, marketing, operations, human resources, and...

AWS Identity and Access Management (IAM) is a web service that encourages you to safely control access to AWS resources. You use IAM to control who is validated (signed in) and authorized (has permissions) to utilize resources. At the point when you initially make an AWS account, you start with a solitary sign-in character that has total...

What Is Cloud? Before we start to understand the definition and other aspects of cloud computing, we need to first understand the meaning and significance of cloud networks. The combination of the software and hardware units which are located at the centralized servers inclusive of data storage units and can be accessed through the Internet...

Demand Management is a very important and critical process in service strategy. It helps to understand customer demand for services so that appropriate capacity can be provisioned to meet those demands. Improper demand management leads to improper use of services and resources. Hence it’s worth analyzing the customer’s demand. Demand...

ITIL Availability Management aims to define, analyze, plan, measure and improve all aspects of the availability of IT services. It is responsible for ensuring that all IT infrastructure, processes, tools, roles etc are appropriate for the agreed availability targets. Part of: Service Design. The Objectives of Availability Management process...

Network Security deals with all aspects related to the protection of the sensitive information assets existing on the network. It covers various mechanisms developed to provide fundamental security services for data communication. This tutorial introduces you to several types of network vulnerabilities and attacks followed by the description of...

Cassandra is a fully distributed, masterless database, offering superior scalability and fault tolerance to traditional single master databases. Compared with other popular distributed databases like Riak, HBase, and Voldemort, Cassandra offers a uniquely robust and expressive interface for modeling and querying data. What follows is an overview...

ITIL Change Evaluation Process Change Evaluation is one of the main processes under the Service Transition Module of the ITIL best practice framework. We already learned about the Change Management process. We may think of this process as an extension of Change Management. This ITIL Change Evaluation Process comes into the picture, whenever...