ITIL Managing Professional Masters Program Training Course - ACTE Technologies update2024 | Updated 2025
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ITIL Managing Professional Masters Program Training Course

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Rated #1 Recognized as the No.1 Institute for ITIL Managing Professional Masters Program Training Course

Elevate your career with our ITIL Managing Professional Masters Program Training Course. Led by industry experts, this comprehensive program equips you with in-depth knowledge and hands-on expertise in IT service management, empowering you to implement efficient, scalable, and drive business success.

The ITIL Managing Professional Masters Program Course provides essential skills and practical tools, including ITIL 4 concepts and continual improvement strategies, preparing you for real-world applications and leadership roles. Benefit from personalized guidance, earn your ITIL Managing Professional Masters Program online course and leverage our job placement support to secure career opportunities in this high-demand field.

  • Our curriculum aligns with industry standards, ensuring you’re fully prepared for job roles.
  • Join our ITIL Managing Professional Masters Program and take your career to new heights.
  • Advance expertise with our ITIL Managing Professional Masters Program Certification Training.
  • Get ITIL Managing Professional Masters Program placement to enhance your career prospects.
  • Practical exposure through live projects, makes this ideal course to propel your IT career forward.
  • With 350+ hiring partners and 15,000+ successful alumni, we help you achieve career excellence.

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Download Syllabus

  • Course 1

    ITIL® 4 Strategist: Direct, Plan, and Improve

  • Course 2

    ITIL® 4 Specialist: Drive Stakeholder Value

  • Course 3

    ITIL® 4 Specialist: Create, Deliver, and Support

  • Course 4

    ITIL® 4 Specialist: High Velocity It

  • View 2 more courses

  • Hands-on Project

    (Service Management, Agile & Lean, ITIL Planning)

  • Add On

    (Recorded Video, Group Discussion, 1-on-1 Sessions)

  • Job Preparation

    (Aptitude, Resume Preparation, Mock Interview)

  • Master’s Certificate

    *Distinct certificates awarded for each course.

Upcoming Batches

05-May-2025
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

07-May-2025
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

10-May-2025
Sat,Sun

Weekend Regular

(10:00 AM - 01:30 PM)

(Class 3hr - 3:30Hrs) / Per Session

11-May-2025
Sat,Sun

Weekend Fasttrack

(09:00 AM - 02:00 PM)

(Class 4:30Hr - 5:00Hrs) / Per Session

    Hear it from our Graduate

    Have Cracked Their Dream Job in Top MNC Companies

    Overview of ITIL Managing Professional Masters Program Training Course

    • We train students for interviews and Offer Placements in corporate companies.
    • Suitable for Graduates and Experienced Candidates from any Stream
    • You will not only gain knowledge of ITIL Concepts and Advance tools, but also gain exposure to Industry best practices, Aptitude & SoftSkills
    • Experienced Trainers and Outstanding Lab Facility
    • For Corporate, we act as one stop recruiting partner. We provide right skilled candidates who are productive right from day one
    • Guidance for Resume & Interviews Preparation Support
    • Learning Concepts: ITIL® 4 Strategist: Direct, Plan, and Improve, ITIL® 4 Specialist: Create, Deliver, and Support,ITIL® 4 Specialist: Drive Stakeholder Value, ITIL® 4 Specialist: High Velocity IT
    • START YOUR CAREER WITH ITIL MANAGING PROFESSIONAL MASTERS PROGRAM COURSE THAT GETS YOU A JOB OF UPTO 5 LACS IN JUST 60 DAYS!
    • Classroom Batch Training
    • One To One Training
    • Online Training
    • Customized Training
    • Enroll Now

    About ITIL Managing Professional Masters Program Training Course

    We would do whatever it takes to make this a definitive ITIL Managing Professional Masters Program course. We will try to cover almost all the topics related to ITIL Managing Professional Masters Program technology. It would be your unique destination to learn ITIL Managing Professional Masters Certification.

    Learning ITIL Managing Professional Masters Program can help open up many opportunities for your career. It is a great skill-set to have as many roles in the job market requires proficiency in ITIL Concepts. Mastering ITIL Managing Professional Masters Program can help you get started with your career in IT Companies like Paypal, Capgemini, Accenture, Mphasis, CTS, MindLabs all hiring Network Support Engineer.

    This course will not only cover the core issues but will also cover many more advanced topics. This course is going to be one of the most comprehensive programs on ACTE. ITIL® 4 Strategist: Direct, Plan, and Improve, ITIL® 4 Specialist: Create, Deliver, and Support, ITIL® 4 Specialist: Drive Stakeholder Value, ITIL® 4 Specialist: High Velocity IT; THERE IS NO PROBLEM. Everything is covered.

    Best Job Oriented Topics Covered

    • ITIL® 4 Strategist: Direct, Plan, and Improve

      Professional ITSM Skills and Competencies Examples

      Generalist or T-Shaped Models

    • ITIL® 4 Specialist: Create, Deliver, and Support

      ITIL® 4 Specialist: Drive Stakeholder Value

      Develop effective Interfaces

    • Establish effective channels for feedback

      Professional IT and service management

      ITIL® 4 Specialist: High Velocity IT

    An achieving ITIL Managing Professional Masters Program certification provides higher paying job opportunities and bolsters a resume experience gained also will offer you additional choices in job roles at intervals the organization.

    ITIL Managing Professional Masters Program certification is one of the Popular acquainted certifications by IT professionals concerned in IT Services Management, Project Management, Service Operation, Service Transition, and repair Strategy and style. The ITIL Service style lifecycle stage includes the planning of the new services and changes and enhancements to existing ones.

    • Operations Managers.
    • Service-support Engineers.
    • Quality Analysts.
    • Database Directors.

    We are happy and proud to say that we have strong relationship with over 700+ small, mid-sized and MNCs. Many of these companies have openings for developer. Moreover, we have a very active placement cell that provides 100% placement assistance to our students. The cell also contributes by training students in mock interviews and discussions even after the course completion.

    Every individual seeking an ITIL Managing Professional Masters Program certification must know the basic concepts of Information Technology. It Will helps the individuals to get knowledge in ITIL concepts and Make them industrial Expert and also leads the new high pay opportunities in the industrial market

      Service Lifecycle stream modules:
    • Service Strategy.
    • Service style.
    • Service Transition.
    • Service Operation.
    • Continual Service Improvement.

    Accomplishing a certification in ITIL Managing Professional Masters Program is very worthy. It not solely enhances your skills however additionally helps you attain a far better understanding of ITIL management. You furthermore might learn the implementation processes exploitation the IT infrastructures and systems.

    Our courseware is designed to give a hands-on approach to the students in ITIL Managing Professional Masters Program. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.

    Doing a Certification in ITIL Managing Professional Masters Program may enhance your career growth in the IT industry. It may open up opportunities in the industrial market it is very much worth it.

    Three-Four months is long enough to learn a considerable amount of the ITIL Managing Professional Masters Program. If you are already able to fluently program in another language, then 2 months would be a generous amount of time to learn enough ITIL Managing Professional Masters Program to meaningfully contribute in a professional capacity.

    Top reasons to consider a career in ITIL Managing Professional Masters Program?

    • Prepares you to enhance IT service management.
    • IT helps you change innovative ideas into improved services for purchasers.
    • IT helps you solve complicated issues with enduring solutions.
    • Prepares you to figure underneath the ITIL framework.
    Show More

    Key Features

    ACTE offers ITIL Managing Professional Masters Program Training in more than 27+ branches with expert trainers. Here are the key features,

    • 40 Hours Course Duration
    • 100% Job Oriented Training
    • Industry Expert Faculties
    • Free Demo Class Available
    • Completed 500+ Batches
    • Certification Guidance

    Authorized Partners

    ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

    ITIL Managing Professional Masters Program Course Content

    Syllabus of ITIL® 4 Strategist: Direct, Plan, and Improve Course
    Module 1: Understand the key concepts of Direct, Plan, and Improve
    Module 2 : Understand the scope of what is to be directed/planned and how to use key principles and methods of planning
    • Learn how to cascade goals and requirements
    • Learn how to define effective policies, controls, and guidelines
    • Learn how to place decision-making authority at the correct level
    Module 3 : Understand the role of governance, risk, and compliance (GRC) and how to integrate with the service value system (SVS)
    Module 4 : Discover how to use the key principles and methods of continual improvement for all types of improvements
    • Learn how to use the ITIL continual improvement model to improve the service value system
    • Learn how to identify assessment objectives, outputs requirements, and criteria as well as how to select an appropriate assessment for a particular situation
    • Learn how to define and prioritize desired outcomes
    • Learn how to build, justify, and sell a business case
    • Learn how to conduct improvement reviews and how to embed continual improvement at all levels of the SVS
    Module 5 : Discover how to use the key principles of organizational change management to
    • Identify and manage different stakeholder types
    • Learn how to establish effective channels for feedback and communication
    • Learn how to develop effective interfaces across the value chain
    Module 6 : Understand how to use the key principles and methods of measurement and reporting in directing, planning, and improvement
    Module 7 : Learn how to direct, plan, and improve value streams and practices
    • Understand the differences between value streams and practices while learning how to select and use the appropriate techniques to direct, plan, and improve them
    Syllabus of ITIL® 4 Specialist: Create, Deliver, and Support Course
    Module 1: Course Introduction
    • ITIL 4 Specialist
    Module 2: Service Value System to Create, Deliver, and Support Services
    • Service Value System to Create Deliver and Support Services
    • Organizational Structure
    • Differences in Organizational Structure
    • Roles and Competencies
    • Professional IT and service management skills and competencies
    • Professional ITSM Skills and Competencies Examples
    • Generalist or T-Shaped Models
    • Developing a broad set of competencies
    • Workforce Planning and Management
    • Employee Satisfaction Management
    • Results-Based Measuring and Reporting
    • Performance Measures
    • Team Culture and Differences
    • Importance of Cultural Fit
    • Team Collaboration and Integration
    • Guidelines for a Positive Team Culture
    • Continual Improvement Culture
    • Collaborative Culture
    • Algorithmic and Heuristic Tasks
    • Servant Leadership
    • Customer-Oriented Mindset
    • Customer Orientation
    • Customer-Oriented Strategy
    • The Value of Positive Communication
    • Principles of Communication
    • Integration and Data Sharing
    • Integration Approaches
    • Reporting and Advanced Analytics
    • Big Data
    • Collaboration and Workflow
    • Robotic Process Automation (RPA)
    • RPA Technologies
    • Artificial Intelligence AI
    • Machine Learning
    • CI/CDue Measurement
    • Aligning CI/CD with ITIL
    • The Value of an Effective Information Model
    • Automation of Service Management
    Module 3: Value Streams to Create, Deliver, and Support
    • Value Streams to Create, Deliver, and Support Services
    • ITIL Service Value Streams
    • Value Streams and Organizations
    • Value Stream Considerations - Part One
    • Value Stream Considerations - Part Two
    • Value Stream Considerations - Part Three
    • Designing a Service Value Stream
    • Describing a Step of the Value Stream
    • Value Stream Mapping
    • Key Metrics for Analyzing a Value Stream
    • Designing a Value Stream Using Little’s Law
    • Value Stream Models
    • Development of a New Service
    • Six Key Steps of Journey from Demand
    • Acknowledge and Document the Service Requirements
    • Decide Whether to Invest in the New Service
    • Design and Architect the New Service to Meet Customer Requirements
    • Obtain or Build within the Service Value Chain
    • Deploy Service Components in Preparation for Launch
    • Release New Service to Customers and Users
    • Upgrade and Restore a Live Service
    • Seven Key Steps of Journey from Demand to Value
    • Acknowledge and Register the User Query
    • Investigate the Query
    • Obtain a Fix from the Specialist Team
    • Deploy the Fix
    • Verify That the Incident Has Been Resolved
    • Request Feedback from the User
    • Identify Opportunities to Improve the Overall System
    • Using Value Streams to Define a Minimum Viable Practice
    Module 4: Create, Deliver, and Support Services
    • Create Deliver and Support Services
    • Managing Queues
    • Prioritization
    • How to Prioritize Work
    • Techniques to Prioritize Work - Part One
    • Techniques to Prioritize Work - Part Two
    • Swarming
    • Challenges of Swarming
    • Shift-Left Approach
    • Build vs. Buy Considerations
    • Defining Requirements for Service Components
    • Selecting a Suitable Vendor
    • Sourcing Models and Options
    • Types of Sourcing Models
    • Service Integration and Management
    • Service Integration and Management Considerations
    Syllabus of ITIL® 4 Specialist: Drive Stakeholder Value Course
    Module 1: Customer Journey
    • Purpose of the Module
    • Purpose of Mastering the Customer Journey
    • Touchpoints and Service Interactions
    • Module Topics
    • Mapping the Customer Journey
    • Designing the Customer Journey
    • Measuring and Improving the Customer Journey
    Module 2: Customer Journey Step 1: Explore
    • Purpose of the Module
    • Purpose of the Explore Step
    • Module Topics
    • Understanding Service Consumers
    • Understanding Service Providers
    • Understanding and Targeting Markets
    Module 3: Customer Journey Step 2: Engage
    • Purpose of the Module
    • Purpose of the Engage Step
    • Aspects of Service Value
    • Module Topics
    • Service Relationship Types
    • Building Service Relationships
    • Building and Sustaining Trust and Relationships
    • Analyzing Customer Needs
    • Managing Suppliers and Partners
    Module 4: Customer Journey Step 3: Offer
    • Purpose of the Module
    • Purpose of Shaping Demand and Service Offerings
    • Module Topics
    • Managing Demand and Opportunities
    • Specifying and Managing Customer Requirements
    • Designing Service Offerings and User Experience
    • Selling and Obtaining Service Offerings
    Module 5: Customer Journey Step 4: Agree
    • Purpose of the Module
    • Purpose of Aligning Expectations and Agreeing Services
    • Module Topics
    • Agreeing and Planning Value Co-Creation
    • Negotiating and Agreeing a Service
    Module 6: Customer Journey Step 5: Onboard
    • Purpose of the Module
    • Purpose of Onboarding and Offboarding
    • ITIL Management Practices
    • Module Topics
    • Planning Onboarding
    • Fostering Relationships with Users
    • Providing User Engagement and Delivery Channels
    • Enabling Users for Service
    • Elevating Mutual Capabilities
    • Offboarding
    Module 7: Customer Journey Step 6: Co-create
    • Purpose of the Module
    • Purpose of Service Provision and Consumption
    • Module Topics
    • Service Mindset
    • Ongoing Service Interactions
    • Nurturing User Communities
    Module 8: Customer Journey Step 7: Realize
    • Purpose of the Module
    • Measuring Service Value
    • Purpose of Value Capturing and Customer Journey Improvement
    • Realizing Service Value in Different Settings
    • Module Topics
    • Tracking Value Realization
    • Assessing and Reporting Value Realization
    • Evaluating Value Realization and Improving Customer Journeys
    • Realizing Value for the Service Provider
    Syllabus of ITIL® 4 Specialist: High Velocity IT Course
    Module 1: Course Introduction
    • Let’s Get to Know Each Other
    • Course Overview
    • Course Learning Objectives
    • Target Audience
    • Characteristics
    • ITIL® 4 Certification Scheme
    • Course Components
    • Course Agenda
    • Module-End Exercises
    • Exam Details
    Module 2: Introduction to High-Velocity IT
    • High-Velocity IT
    • Digital Technology
    • Digital Organizations
    • Digital Transformation
    Module 3: High-Velocity IT Approaches
    • Relevance of High-Velocity IT Approaches
    • High-Velocity IT Approaches in Detail
    Module 4: High-Velocity IT Operating Models
    • Introduction
    • ITIL Perspective
    • High-Velocity IT Aspects
    • High-Velocity IT Applications
    Module 5: ITIL Building Blocks for High-Velocity IT
    • Digital Product Lifecycle
    • Service Value Streams
    • Four Dimensions of Service Management
    • ITIL Management Practices
    Module 6: High-Velocity IT Culture
    • Key Behavior Patterns
    • ITIL Guiding Principles
    Module 7: Supporting Models and Concepts for Purpose
    • Ethics
    • Design Thinking
    Module 8: Supporting Models and Concepts for People
    • Reconstructing for Service Agility
    • Safety Culture
    • Stress Prevention
    Module 9: Supporting Models and Concepts for Progress
    • Working in Complex Environments
    • Lean Culture
    • ITIL Continual Improvement Model
    Module 10: High-Velocity IT Objectives and Techniques
    • High-Velocity IT Objectives
    • High-Velocity IT Techniques
    Module 11: Techniques for Valuable Investments
    • Prioritization Techniques
    • Minimum Viable Products and Services
    • Product/Service Ownership
    • A/B Testing
    Module 12: Techniques for Fast Developments
    • Basic Concepts Related to Fast Development
    • Infrastructure as Code
    • Reviews
    • Continual Business Analysis
    • Continuous Integration / Continuous Delivery (CI/CD)
    • Continuous Testing
    • Kanban
    Module 13: Techniques for Resilient Operations
    • Introduction to Resilient Operations
    • Technical Debt
    • Chaos Engineering
    • Definition of Done
    • Version Control
    • Algorithmic IT Operations
    • ChatOps
    • Site Reliability Engineering (SRE)
    Module 14: Techniques for Co-created Value
    • Basic Concepts of Co-created Value
    • Service Experience
    Module 15: Techniques for Assured Conformance
    • DevOps Audit Defense Toolkit
    • DevSecOps
    • Peer Review
    Show More
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    Need customized curriculum?

    Hands-on Real Time ITIL Managing Professional Projects

    Project 1
    Portfolio Management Of Investors In Equity Segment

    Portfolio management is also crucial and helps investors avoid losses and increase their gains.

    Project 2
    Managing the Project Life Cycle

    The practice of project management focused on planning and controlling the execution of projects moved to include the conceptual phases and project.

    Project 3
    Integrated Project Management

    This project designs to schedule the project workflow with estimation and reliability.

    Project 4
    Employee Attrition and Performance

    In this project, you will need to evaluate each factor and its relationship with attrition.

    Our Top Hiring Partner for Placements

    ACTE offers placement opportunities as add-on to every student / professional who completed our classroom or online training. Some of our students are working in these companies listed below.

    • We are associated with top organizations like HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc. It make us capable to place our students in top MNCs across the globe
    • We have separate student’s portals for placement, here you will get all the interview schedules and we notify you through Emails.
    • After completion of 70% ITIL training course content, we will arrange the interview calls to students & prepare them to F2F interaction
    • ITIL professinal Trainers assist students in developing their resume matching the current industry needs
    • We have a dedicated Placement support team wing that assist students in securing placement according to their requirements
    • We will schedule Mock Exams and Mock Interviews to find out the GAP in Candidate Knowledge

    Be a Certified Expert in ITIL Managing Professional Master Program

    Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees.

    Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

    Complete Your Course

    a downloadable Certificate in PDF format, immediately available to you when you complete your Course

    Get Certified

    a physical version of your officially branded and security-marked Certificate.

    Get Certified

    About Experienced ITIL Expert Trainer

    • Our ITIL Managing Professional Masters Program Training Course : Trainers are certified professionals with 7+ years of experience in their respective domain as well as they are currently working with Top MNCs.
    • As all Trainers are ITIL domain working professionals so they are having many live projects, trainers will use these projects during training sessions.
    • All our Trainers are working with companies such as Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, HCL Technologies, etc.
    • Trainers are also help candidates to get placed in their respective company by Employee Referral / Internal Hiring process.
    • Our trainers are industry-experts and subject specialists who have mastered on running applications providing Best ITIL training to the students.
    • We have received various prestigious awards for ITIL MAnaging Program Training from recognized IT organizations.

    ITIL Managing Professional Masters Program & Placement Course FAQs

    Looking for better Discount Price?

    Call now: +91-7669 100 251 and know the exciting offers available for you!
    • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
    • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
    • More than 3500+ students placed in last year in India & Globally
    • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
    • 85% percent placement record
    • Our Placement Cell support you till you get placed in better MNC
    • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
      ACTE Gives Certificate For Completing A Course
    • Certification is Accredited by all major Global Companies
    • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS
    • The entire Freshers Masters Program & Placement training has been built around Real Time Implementation
    • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
    • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
    All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
    No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
    We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

    Why Should I Learn Freshers Masters Program & Placement Course At ACTE?

    • Freshers Masters Program & Placement Course in ACTE is designed & conducted by Freshers Masters Program & Placement experts with 10+ years of experience in the Freshers Masters Program & Placement domain
    • Only institution in India with the right blend of theory & practical sessions
    • In-depth Course coverage for 60+ Hours
    • More than 50,000+ students trust ACTE
    • Affordable fees keeping students and IT working professionals in mind
    • Course timings designed to suit working professionals and students
    • Interview tips and training
    • Resume building support
    • Real-time projects and case studies
    Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
    You will receive ACTE globally recognized course completion certification Along with project experience, job support, and lifetime resources.
    We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
    We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each Freshers Masters Program & Placement batch to 5 or 6 members
    Our courseware is designed to give a hands-on approach to the students in Freshers Masters Program & Placement. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
    You can contact our support number at +91-7669 100 251 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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