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ServiceNow Online Training Course

(5.0) 5023 Ratings 5432Learners

Live Instructor LED Online Training

Learn from Certified Experts

  • Beginner & Advanced level Classes.
  • Hands-On Learning in ServiceNow .
  • Best Practice for interview Preparation Techniques in ServiceNow .
  • Lifetime Access for Student’s Portal, Study Materials, Videos & Top MNC Interview Question.
  • Affordable Fees with Best curriculum Designed by Industrial ServiceNow Expert.
  • Delivered by 11+ years of ServiceNow Certified Expert | 14550+ Students Trained & 390+ Recruiting Clients.
  • Next ServiceNow Batch to Begin this week – Enroll Your Name Now!

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Price

INR 18000

INR 14000

Price

INR 20000

INR 16000

Have Queries? Ask our Experts

+91-7669 100 251

Available 24x7 for your queries

Upcoming Batches

22-Apr-2024
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

17-Apr-2024
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

20-Apr-2024
Sat,Sun

Weekend Regular

(10:00 AM - 01:30 PM)

(Class 3hr - 3:30Hrs) / Per Session

20-Apr-2024
Sat,Sun

Weekend Fasttrack

(09:00 AM - 02:00 PM)

(Class 4:30Hr - 5:00Hrs) / Per Session

Hear it from our Graduate

Learn at Home with ACTE

Online Courses by Certified Experts

Learn From Experts, Practice On Projects & Get Placed in IT Company

  • 100% Guaranteed Placement Support for Freshers & Working Professionals
  • You will not only gain knowledge of ServiceNow Training Certification and advanced concepts, but also gain exposure to Industry best practices
  • Experienced Trainers and Lab Facility
  • ServiceNow Professional Certification Guidance Support with Exam Dumps
  • Practical oriented / Job oriented Training. Practice on Real Time project scenarios.
  • We have designed an in-depth course so meet job requirements and criteria
  • Resume & Interviews Preparation Support
  • Concepts: Introduction to Schema, Changing Datatypes Of Elements In Schema, Validating Maps (Schema), Deploying ServiceNow Projects, Content-Based Routing, Direct Binding Process, Orchestrations, Testing: Debugging & Exceptions, Flat Files, Power shell Scripting.
  • START YOUR CAREER WITH ServiceNow CERTIFICATION COURSE THAT GETS YOU A JOB OF UPTO 3 TO 15 LACS IN JUST 50 DAYS!
  • Classroom Batch Training
  • One To One Training
  • Online Training
  • Customized Training
  • Enroll Now

This is How ACTE Students Prepare for Better Jobs

PLACED IMAGE ACTE

About ServiceNow Online Training course

ACTE ServiceNow training offers the course participants with hands-on experience on methods to apply ServiceNow Applications in the business. This training deals with the topics, which include, fundamental architecture, technical elements, implementation planning concerns, and implementation tasks important for ServiceNow. Our course curriculum is designed by expert trainers considering the real-time scenarios Benefits ACTE ServiceNow training course is very useful in the perspective of large business organizations that require a large number of records to be handled to provide services to a large number of customers in connecting with the capabilities to a large number of users.
Best ServiceNow Online Tools Covered
  • ServiceNow Overview Core Configuration Service Catalog
  • Ui Policies and UI Actions System Upgrades Create SLA & Schedule
  • Scheduled Jobs Access Control List Content Management (CMS)
I will say that future of ServiceNow is great in coming 4–5 years as it is a new technology and growing rapidly ,experience in snow developing is praised with good salary.
ServiceNow provides Service Management Software for various organizations. It is fragmented as IT Services Management ITSM, IT Operations Management ITOM and IT Business Management ITBM. It provides solutions and helps companies work in a more effective way.
The future with ServiceNow can be known as a security profile for new job applicants. ServiceNow is implemented in many organizations from varied areas. The execution of ServiceNow has created jobs for IT professionals in a variety of companies.
Many of these companies have openings for Blockchain.Moreover, we have a very active placement cell that provides 100% placement assistance to our students. The cell also contributes by training students in mock interviews and discussions even after the course completion.
Things You Will Learn
  • Introduction to ITSM.
  • Incident Management.
  • Problem Management and change management.
  • Service Request Management.
  • Configuration Management Database.
  • SLA's and OLA's.
Servicenow basically requires JavaScript as prerequisite, as most of the scripting within the tool is a simplified version of JavaScript. Apart from JavaScript it would be easier if you have an overview on C, basic salary queries.
yes,It doesn't require prior programming experience.
Programming knowledge is only required for development of apps and rendering pages in ServiceNow.
Yes, if you plan to make career in infrastructure services then its good to learn Service-now. Service-now is leader in this area and growing at faster rate.
Due to its global demand, Servicenow trained experts enjoy excellent prospect of building a professional career. Service Now offers service management for every department in an enterprise including human resources, facilities, IT, and etc.

Why is ServiceNow so popular?

Built to manage everything as a service, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. It does this by placing a service-oriented lens on the activities, tasks and processes that make up the day-to-day work life.
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Key Features

ACTE offers ServiceNow Training in more than 27+ branches with expert trainers. Here are the key features,
  • 40 Hours Course Duration
  • 100% Job Oriented Training
  • Industry Expert Faculties
  • Free Demo Class Available
  • Completed 500+ Batches
  • Certification Guidance

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS and National Institute of Education (nie) Singapore.

Curriculum

Syllabus of ServiceNow Online Course
Module 1 : CLOUD COMPUTING BASICS
  • 1. What is Cloud?
  • 2. Private and Public Cloud
  • 3. What is Sass and Pass
Module 2 : INTRODUCTION TO ITIL
  • 1. Introduction to ITIL foundation
  • 2. Benefits of ITIL standards
  • 3. ITIL Approaches
  • 4. Roles and responsibility of IT Help desk
  • 5. Modules in ITIL
Module 3: SERVICE NOW OVERVIEW AND INTRODUCTION
  • 1. Overview Of ITSM
  • 2. Introduction of Service Now
  • 3. What is Service Now?
  • 4. Why and who can use Service Now
  • 5. History of Service Now
  • 6.Service Now Features
  • 7.Service Now Objectives
  • 8. Service Now Lifecycle
  • 9. Architecture of Service Now
  • 10. Service Now Market Trends
  • 11. Prerequisites for Service Now
  • 12.Agile Methodology
  • 13. Navigation and users
  • 14. Helpful portals, releases
Module 4: ACCOUNT CREATION AND UI COMPONENTS
  • 1.How to create a development account in service now
  • 2.Requesting for instance
  • 3.Difference between UI 15 and UI16
  • 4.User interface all features
Module 5: FORMS AND LIST
  • 1. What is form & Records?
  • 2. Form Header and Fields
  • 3. Configuring Personalizing forms
  • 4. Difference between Forms and Lists
  • 5. Filter and Search conditions in lists
  • 6. Condition Builder
  • 7.Context Menus
  • 8. Personalizing and Customizing Lists
Module 6: PLUGINS
  • 1. What is plugin?
  • 2. Predefined plugins installed in service now
  • 3. Activing plugins
  • 4. Upgrading
  • 5. ITOM plugins
Module 7: TABLES AND FIELD AND COLUMNS
  • 1. What is table?
  • 2. Out of the box Tables
  • 3. Extended table and referenced tables
  • 4. Schema Map
  • 5. Creating custom table
Module 8: CORE CONFIGURATION OF SERVICE NOW FORMS AND LISTS
  • 1. Forms and Lists
  • 2. Designing form and Lists
  • 3. Customization and Personalization
  • 4. Different ways in filter condition
  • 5. Creating and removing the sections
  • 6. Creating fields
  • 7. Create, design, and customize forms
  • 8. Add/Remove fields from forms and tables
  • 9. Write, test, and debug client-side scripts for desktop and mobile
  • 10. Write, test, and debug server-side scripts
Module 9: USER ADMINISTRATION
  • 1. Creating users and groups and roles
  • 2. Configure User Accounts
  • 3. Assign roles to users and assign them to groups
  • 4. Licensing
Module 10: INTRODUCTION TO KNOWLEDGE
  • 1. Introduction to knowledge
  • 2. Creating Knowledge articles
  • 3. Importing them into service now
  • 4. Review and Publishing articles
  • 5. Retire the articles
Module 11: SERVICE CATALOG
  • 1. What is Service Catalog
  • 2. Create Service Catalogs
  • 3. Create Categories
  • 4. Create Catalog Item
  • 5. Types of Variables
  • 6. Create Variable and Variable Sets
  • 7. Creating Variable Attributes
  • 8. Working with Refference Qualifier
  • 9. Creation of Order Guides
  • 10.Creation of Record Producers
  • 11. Workflow Administration
  • 12. Execution Plans
  • 13. Perform workflow activities and administration
  • 15. Catalog UI policy
Module 12: IMPORT SETS
  • 1. What are import sets?
  • 2. Load the data
  • 3. Create the transform map
  • 4. Transform map Scripting
  • 5. Fields mapping assist Run transform
  • 6. Coalesec key
  • 7. Multiple Coalesce
  • 8. Data importing into sys_user table
  • 9. Working with JDBC
Module 13: SYSTEM UPGRADES
  • 1. Introduction to system upgrades
  • 2. View upgrade history and status
  • 3. Best practices
  • 4. Homepage administration
  • 5. System Administration Best Practices
Module 14: CREATE SLA SCHEDULE
  • 1. SLA and OLA and UP
  • 2. SLA Definitions
  • 3. SLA Properties
  • 4. Attach SLA to tasks
  • 5. Tpes of SLA
  • 6. Data Lookup Tables
  • 7. Working With SLA Start,Stop,Pause
  • 8. Working With Retroactive Start and Pause
Module 15: EVENTS AND NOTIFICATIONS AND SCHEDULED JOBS
  • 1. How to register the events
  • 2. Types of notification
  • 3. Send notifications
  • 4. Email notification and SMS
  • 5. Introduction to scheduled jobs
  • 6. Scheduled Job log
  • 7. Send Notification through business Rules
  • 8. Scheduled reports
Module 16: ACCESS CONTROL LIST
  • 1. What is ACL?
  • 2. Creating ACL Rules
  • 3.Create Read, Write and Create ACL on table and field level
  • 4. Debug ACLS
  • 5. Write ACL Scripts
  • 6. Concept of privileged system admin
Module 17: WORKING WITH REPORTING
  • 1. Create the reports
  • 2. Scheduling reports
  • 3. Bar charts
  • 4. Pie Charts
  • 5. Legends
  • 6. Advanced reporting features
Module 18: CONFIGURING DICTIONARY
  • 1. Creating Fields and lables
  • 2. Working with dictionary record
Module 19: SDLC & AGILE METHODOLOGY
  • 1. What is Agile?
  • 2. What scrum and Sprints
  • 3. How to create story and assigned to Developers
Module 20: APPLICATIONS ARE COVERED
  • 1. Incident Management
  • 2. Problem Management
  • 3. Change Management
  • 4. Knowlodge base
  • 5. Release management
  • 6. Aglie Management
  • 7. Self Service Application
  • 8. Service Catalog
  • 9.Asset Management
  • 10. Configuration Management
DEVELOPMENT COURSE OVERVIEW MODULE-1: GLIDE OBJECTS
  • 1. Glide Record and Methods
  • 2. Glide Form and Methods
  • 3. Glide System and Methods
  • 4. Glide User and Methods
  • 5. Glide Aggregation
  • 6. Glide Date and Time
  • 7. Glide Ajax
MODULE-2: UPDATE SETS AND CLONING INSTANCES
  • 1. Create update
  • 2. Merge Update sets
  • 3. Review and Committing update sets
  • 4. Export and Imort update sets
  • 5. Remove Update Sets
  • 6. Move changes Dev instance to Test instance
  • 7. Cloning Instance
MODULE-3: CORE CONFIGURATION
  • 1. Create and modify UI Policies
  • 2. Client Scripts
  • 3. Business Rules
  • 4. Script Includes
  • 5. UI Actions
  • 6. Data Policy
  • 7. Create events and configure email notifications
  • 8. Set up Access Control Rules
MODULE-4: CUSTOMIZING HOMEPAGE
  • 1. Creating Gauges
  • 2. Define CSS properties, UI Properties
  • 3. Change visibility of Homepage and banner
  • 4. Determine if an application is a good fit with Service Now
  • 5. Design and implement a data model
  • 6. Create modules
  • 7. Create mobile versions of applications
  • 8. Use Application Scope
MODULE-5: WORKFLOW ACTIVITIES
  • 1. What is Workflow?
  • 2. Workflow Editor
  • 3. How to create a new workflow
  • 4. Modifying Existing workflow
  • 5. Checkout and Publishing workflow
  • 6. Core Activities - Working with Activities
  • 7. Copying existing one and create new one
MODULE- 6: SECURITY AND RESTRICTING ACCESS
  • 1. Restrict access to applications and application modules
  • 2. Automatically create application Access Controls
  • 3. Manually create, test, and debug Access Controls
  • 4. Use Glide System methods to script security
  • 5. Use Application Scope to protect application artifacts
MODULE -7: APPLICATION AUTOMATION
  • 1. Write, test, and debug Workflow
  • 2. Implement and use Document Feeds
  • 3. Create and use Application Properties
  • 4. Create Events, Scheduled Script Executions (Scheduled Jobs), and Utils (application) Script Includes
  • 5. Send and receive email and Design and create Homepages and reports
MODULE- 8: WORKING WITH EXTERNAL DATA
  • 1. Import data in CSV or Excel format
  • 2. Integrate to, including testing and debugging, an external data source using SOAP
  • 3. Integrate to, including testing and debugging, an external data source using REST
INTEGRATION MODULE-1: REST AND SOAP INTEGRATION
  • 1. What REST?
  • 2. What is API
  • 3. Types Of Rest API in Service Now
  • 4. Table API
  • 5. Email API
MODULE-2: CMDB INTEGRATION
  • 1. What is CMDB?
  • 2. Overview of CMDB
  • 3. What is CI
  • 4. How to configure the items in CMDB
MODULE-3: LDAP INTEGRATION WITH ACTIVE DIRECTORY IMPLEMENTATION (WITH REAL TIME PROJECT
  • 1. Creating Scope Application
  • 2. Creating Modules
  • 3. Module Link Types
  • 4. Creting Scope Tables
  • 5. Implementing UI policys,UI Actions, Business Rules, Data policys,Script Include, Client Scripts
  • 6. Applying Import Sets
  • 7. Using Update Sets
  • 8. Creating Workflow
  • 9. Scheduling Jobs
  • 10. Creating Reports
  • 11. Scheduling Reports
  • 12. Sending Notifications
  • 13. Exporting the service Now data into Different file formats
ITOM (OPERATION MANAGEMENT) OPTIONAL
  • 1. Midserver Creation and Configuration
  • 2. Service Mapping
  • 3. Event Management
  • 4. Discovery
  • 5. Orchestration
  • 6. Cloud Management
  • 7.Performance Analytics
SERVICE PORTAL (OPTIONAL)
  • 1. What is Service Portal
  • 2. Service Portal Overview
  • 3. Widgets Portal Pages
  • 4. Scripting in Widgets
  • 5. Branding
  • 6. Configurations of widgets
  • 7. Configuration of Pages
OTHER ACTIVITIES
  • 1. Documentation for chapters wise
  • 2. Case Studies
  • 3. Real Time Project Explanation
  • 4. Resume Preparation
  • 5. Interview Quid lines
  • 6. Interview Preparation
  • 7. interview Questions and Documentations
  • 8. Job Support
  • 9. Freelancer Projects
  • 10. Mock Tests
  • 11. Personal Skills Development
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Need customized curriculum?

Hands-on Real Time ServiceNow Projects

Project 1
Field Service Management project

Service Now makes field service management simple by replacing spreadsheets, email and other management tools with a single system.

Project 2
HR Service Management Project

Create a system of engagement that works in tandem with existing applications for core HR, talent and workforce management.

Our Top Hiring Partner for Placements

ACTE offers placement opportunities as add-on to every student / professional who completed our classroom or online training. Some of our students are working in these companies listed below.
  • We are associated with top organizations like HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc. It make us capable to place our students in top MNCs across the globe
  • We have separate student’s portals for placement, here you will get all the interview schedules and we notify you through Emails.
  • After completion of 70% ServiceNow training course content, we will arrange the interview calls to students & prepare them to F2F interaction
  • ServiceNow Trainers assist students in developing their resume matching the current industry needs
  • We have a dedicated Placement support team wing that assist students in securing placement according to their requirements
  • We will schedule Mock Exams and Mock Interviews to find out the GAP in Candidate Knowledge

Get Certified By ServiceNow & Industry Recognized ACTE Certificate

Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees. Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

About Experienced ServiceNow Trainer

  • Our ServiceNow Training in . Trainers are certified professionals with 7+ years of experience in their respective domain as well as they are currently working with Top MNCs.
  • As all Trainers are ServiceNow domain working professionals so they are having many live projects, trainers will use these projects during training sessions.
  • All our Trainers are working with companies such as Cognizant, Dell, Infosys, IBM, L&T InfoTech, TCS, HCL Technologies, etc.
  • Trainers are also help candidates to get placed in their respective company by Employee Referral / Internal Hiring process.
  • Our trainers are industry-experts and subject specialists who have mastered on running applications providing Best ServiceNow training to the students.
  • We have received various prestigious awards for ServiceNow Training in from recognized IT organizations.

ServiceNow Course Reviews

Our ACTE Reviews are listed here. Reviews of our students who completed their training with us and left their reviews in public portals and our primary website of ACTE & Video Reviews.

Vanitha

BizTalk

I underwent ServiceNow training in ACTE, Porur. The training session was good. My tutor Mr.Anbu have been outstanding. I liked the sessions taught by him who is an experienced faculty. Each and every topic is explained very clearly. Materials provided by him were useful. He is really good with his training and has the best content with him for the training which is really useful for a fresher like me to learn.

Murali

BizTalk

Learning from ACTE was great. Class pace and duration are appropriate. I was able to set up some real time experiments using the knowledge I learned from this Servicenow. I feel more comfortable using the Servicenow. The instructors are very talented , helpful and a pleasure to work with

Prabhakaran

BizTalk

I have enrolled for ServiceNow course in ACTE, Chennai It is a very nice experience. Trainer is very good and talented. All the concepts are thoroughly explained by the time you don't understand. Facilities are good. There is the provision of paying fees in instalment. Hence overall it's nice to choose

Madhumathi

Studying

It was a great learning experience in ACTE, Banglore. The entire course structure designed for its students, the teaching methodology, as well as placement assistance, is really good. ACTE helped me a lot to get my first job. Had a wonderful opportunity to learn under the guidance of dedicated faculty team headed and gain knowledge in the field of ServiceNow . I would recommend ACTE to people who are interested to learn ServiceNow .

Lakshika

BizTalk

Very motivational environment. Best way to teach. Really appreciate the efforts they put from there side to increase the knowledge and development of students. Thanks, ACTE

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ServiceNow Course FAQs

Looking for better Discount Price?

Call now: +91 93833 99991 and know the exciting offers available for you!
  • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
  • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
  • More than 3500+ students placed in last year in India & Globally
  • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
  • 85% percent placement record
  • Our Placement Cell support you till you get placed in better MNC
  • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
ACTE
    • Gives
Certificate
    • For Completing A Course
  • Certification is Accredited by all major Global Companies
  • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS and National Institute of Education (NIE) Singapore
  • The entire ServiceNow training has been built around Real Time Implementation
  • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
  • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

Why Should I Learn ServiceNow Course At ACTE?

  • ServiceNow Course in ACTE is designed & conducted by ServiceNow experts with 10+ years of experience in the ServiceNow domain
  • Only institution in India with the right blend of theory & practical sessions
  • In-depth Course coverage for 60+ Hours
  • More than 50,000+ students trust ACTE
  • Affordable fees keeping students and IT working professionals in mind
  • Course timings designed to suit working professionals and students
  • Interview tips and training
  • Resume building support
  • Real-time projects and case studies
Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
You will receive ACTE globally recognized course completion certification Along with National Institute of Education (NIE), Singapore.
We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each ServiceNow batch to 5 or 6 members
Our courseware is designed to give a hands-on approach to the students in ServiceNow . The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
You can contact our support number at +91 93800 99996 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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