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ServiceNow Admin Training in Gurgaon

Join Our ServiceNow Admin Training Institute In Gurgaon To Build ServiceNow Admin Skills.
Learn ITSM, Workflow Automation, CMDB, And ServiceNow Administration Through Practical Training.
Get Career Guidance And Placement Support To Prepare For ServiceNow Admin Roles.
Choose Flexible Weekday, Weekend, And Fast-Track Batches That Fit Your Learning Schedule.

Job Assistance

1,200+ Enrolled

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65+ Hrs.

Duration

Online/Offline

Format

LMS

Life Time Access

10k+ Placed Students Download Curriculum Interview Questions

Quality Training With Affordable Fee

⭐ Fees Starts From

INR ~~36,000~~

INR 16,500

100% Placements | Get Hired in Top MNC

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Gain knowledege with ServiceNow Admin Training in Gurgaon

ServiceNow Admin training in Gurgaon helps learners build practical skills in platform administration, access control, instance maintenance, and configuration. Hands-on exercises strengthen their ability to manage enterprise ServiceNow environments and administrative responsibilities.
The training includes practical assignments and projects covering incident, change, and service request management, workflow automation, catalog configuration, and platform customization. These activities help learners solve real business problems and gain industry-relevant experience.
Learners receive placement support through resume preparation, mock interviews, technical mentoring, certification guidance, and career counseling. The program helps improve employability and prepares candidates for ServiceNow Administrator opportunities across various IT organizations.
ServiceNow Admin training in Gurgaon provides hands-on practice with business rules, client scripts, notifications, forms, reports, dashboards, workflows, and application administration. Learners develop practical capabilities needed to manage ServiceNow platforms in enterprise environments.
The curriculum follows current ServiceNow platform updates and industry practices, helping learners understand modern administration methods, governance standards, automation capabilities, and enterprise service management processes used across organizations.
Through instructor-led classes, live projects, and regular assessments, participants improve technical knowledge, certification readiness, and confidence. The training prepares learners to manage ServiceNow instances and support efficient IT service operations in enterprise environments.

Key Learning Outcomes of ServiceNow Admin Course

Learn ServiceNow administration, user roles, permissions, system configuration, and instance maintenance through structured hands-on training.

Gain practical experience with incident management, workflows, Service Catalog, approvals, automation, and complete ticket lifecycle processes.

Develop skills in client scripts, business rules, notifications, reports, dashboards, and application customization for ServiceNow environments.

Build certification readiness through live projects, technical assignments, interview preparation, and placement-focused ServiceNow training.

Your IT Career Starts Here

550+ Students Placed Every Month!

Get inspired by their progress in the Career Growth Report.

Other Categories Placements

Non-IT to IT (Career Transition) 2371+
Diploma Candidates3001+
Non-Engineering Students (Arts & Science)3419+
Engineering Students3571+
CTC Greater than 5 LPA4542+
Academic Percentage Less than 60%5583+
Career Break / Gap Students2588+

Top Placement Record

Upcoming Batches For Classroom and Online

Weekdays

10 - August - 2026

08:00 AM & 10:00 AM

Weekdays

12 - August - 2026

08:00 AM & 10:00 AM

Weekends

15 - August - 2026

(10:00 AM - 01:30 PM)

Weekends

16 - August - 2026

(09:00 AM - 02:00 PM)

Can't find a batch you were looking for?

INR 16,500

INR ~~36,000~~

OFF Expires in

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Who Should Take a ServiceNow Admin Certification Training

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Working Professionals

Diploma Holders

Professionals from Other Fields

Salary Hike

Graduates with Less Than 60%

Job Roles For ServiceNow Admin Certification Course

ServiceNow Administrator

ServiceNow Developer

ServiceNow Consultant

ServiceNow Business Analyst

ServiceNow Specialist

ServiceNow Solution Architect

IT Service Manager

ServiceNow ITOM Specialist

What’s included ?

📊 Free Aptitude and Technical Skills Training

Learn basic maths and logical thinking to solve problems easily.
Understand simple coding and technical concepts step by step.
Get ready for exams and interviews with regular practice.

🛠️ Hands-On Projects

Work on real-time projects to apply what you learn.
Build mini apps and tools daily to enhance your coding skills.
Gain practical experience just like in real jobs.

🧠 Launch Your Career in Top MNC Companies

Master technical and HR interview rounds.
Gain confidence with expert mock interview practice.
Improve your chances of getting hired faster.

🎯 Interview Preparation For Freshers

Practice company-based interview questions.
Take online assessment tests to crack interviews
Practice confidently with real-world interview and project-based questions.

🧪 LMS Self Learning Platform

Explore expert trainer videos and documents to boost your learning.
Study anytime with on-demand videos and detailed documents.
Top MNC interview questions & self coding practice.

Curriculum

Syllabus of ServiceNow Admin Training in Gurgaon

Module 1: Introduction to ServiceNow

What is ServiceNow
Why and Who can use ServiceNow
Concept of Cloud Computing in ServiceNow
Introduction to ITIL Foundation
Navigation and Users
Helpful Portals and Releases

Module 2: Creating Dashboards

About Dashboards
Creating Dashboards
Dashboard Widgets
Dashboard Tabs
Dashboard Creation with Example

Module 3: Tables, Forms, and Dictionary

Creating Application and Module
Creating Table
Personalizing Form and Table Layout
Creating Sections and Views
Dictionary Entries
Dictionary Overrides
Reference Qualifiers

Module 5: Flow Designer

Overview of Flow Designer
Getting Started with Flows
Architecture Overview
Flows and Actions
Action Designer
Transform Functions
Domain Separation and Flow Designer
Change Flow or Action Default Title

Module 6: Service Catalog Management

Use of Service Catalog and Back-End Execution
Creating Catalog Item, Record Producer, and Order Guide
Create RITM and Catalog Task
Attaching Workflow to Catalog Items
User Criteria
UI Policy and Catalog Client Script

Module 7: Importing Data in ServiceNow

Data Sources
XML Import
Transform Maps
Scheduled Data Import
Import Sets
Transform Scripts

Module 8: User Administration

Creating Groups
Users and Departments
Concept of Delegation
Customizing User Profile
Roles and Group Membership
Fetch Details of Logged-In User

Module 9: Email Notification

Defining a Template
Define Notification
Email Logs
Introduction to SMTP and POP Mail Servers
Trigger Email on Event

Module 10: Access Control List (ACL)

Create Read, Write, and Create ACLs on Table and Field Level
Debug ACLs
Write ACL Scripts
Concept of Privileged System Admin
CRUD Operations
ACL Execution Flow

Show Less

Course Objectives

What are the benefits of joining ServiceNow Admin training in Gurgaon?

Develops strong skills in ServiceNow platform administration and configuration.
Builds knowledge of workflow automation and enterprise platform management.
Provides hands-on experience through practical assignments and live projects.
Improves career opportunities in IT service management and administration.
Supports preparation for relevant ServiceNow certification examinations.

What are the prerequisites for ServiceNow Admin certification training?

Basic knowledge of IT concepts, operating systems, and business processes can be helpful before starting. Familiarity with JavaScript or IT service management is beneficial, although the training covers fundamental concepts for beginners.

Which career opportunities are available after completing ServiceNow Admin internship training?

ServiceNow Administrator
ServiceNow System Administrator
ServiceNow Consultant
IT Service Management Administrator

What practical knowledge will you gain during the ServiceNow Admin certification course?

Learners gain practical knowledge of platform configuration, user administration, workflow creation, incident management, client scripts, business rules, reporting, dashboards, integrations, and Service Catalog configuration through assignments and projects.

What concepts are included in the ServiceNow Admin placement training?

ServiceNow Administration Fundamentals
User Roles and Access Management
Incident and Problem Management
Flow Designer and Workflow Automation
Reports and Dashboard Development
Client Scripts and Business Rules
Service Catalog Configuration
REST API Integration Basics

Which skills help you succeed as a ServiceNow Administrator?

Understanding of IT service management concepts
Logical thinking and analytical abilities
Basic scripting and troubleshooting skills
Platform configuration and workflow knowledge
Effective communication and problem-solving skills

Is ServiceNow Admin training suitable for beginners?

Yes. The training begins with ServiceNow fundamentals before progressing to advanced administration topics. Guided labs, instructor support, and practical projects help beginners build confidence and skills.

Which ServiceNow features are covered in the Gurgaon training institute?

Incident Management
Service Catalog
Flow Designer
CMDB Administration
Reports and Dashboards
Notifications and Email Configuration

Does ServiceNow Administration offer good career opportunities?

Yes. Many organizations use ServiceNow for digital workflows and IT service management, creating opportunities for professionals who can administer, configure, customize, and support enterprise ServiceNow platforms.

What is the future scope of ServiceNow Admin Internship Training?

As organizations adopt cloud-based IT operations and workflow automation, ServiceNow Administrators can find opportunities across ITSM, HRSD, ITOM, CSM, governance, and enterprise digital transformation initiatives.

Is ServiceNow Administration training difficult to learn?

No. With structured lessons, guided practice, and hands-on implementation, learners can understand ServiceNow administration concepts and gradually develop the practical skills needed to manage the platform effectively.

How does ServiceNow Admin course in Gurgaon prepare you for employment?

The training combines practical projects, configuration exercises, mock interviews, resume preparation, and placement support to help learners develop job-ready ServiceNow administration skills aligned with current industry requirements.

Overview of ServiceNow Admin Training in Gurgaon

ServiceNow Admin training in Gurgaon provides comprehensive knowledge of administering, configuring, and supporting ServiceNow platforms across modern enterprise environments. The program covers essential administration concepts, platform architecture, user management, application configuration, service delivery, and security controls through structured lessons and practical implementation. Learners begin with fundamentals such as navigation, tables, forms, lists, data management, and access control before progressing to advanced topics including workflow automation, application customization, integrations, notifications, and performance monitoring. The training emphasizes practical skills in incident management, service requests, approvals, user roles, dashboards, reporting, and platform configuration. Through real-time projects, case studies, and hands-on assignments, participants gain experience with business scenarios and enterprise workflows. ServiceNow Admin training in Gurgaon also supports career preparation by developing technical expertise, troubleshooting abilities, and practical confidence required for ServiceNow Administrator and IT service management roles.

Additional Information

Career Roles Available After ServiceNow Admin Training in Gurgaon

ServiceNow Platform Analyst: Analyzes platform performance, reviews system requirements, and works with teams to improve ServiceNow features and business workflows.
ServiceNow Configuration Specialist: Configures forms, fields, applications, and system settings while customizing the ServiceNow platform to meet business requirements.
ServiceNow Support Engineer: Resolves platform issues, assists users, manages service requests, and maintains smooth ServiceNow application operations across teams.
ServiceNow Application Consultant: Understands business needs and configures ServiceNow applications to support efficient workflows, service delivery, and organizational goals.
Service Management Analyst: Evaluates IT service processes, tracks performance, and recommends improvements to enhance service quality and operational efficiency.
ServiceNow Operations Specialist: Manages daily platform tasks, monitors workflows, resolves operational issues, and supports reliable ServiceNow performance across enterprises.

Important Tools and Modules Included in ServiceNow Admin Course in Gurgaon

Application Navigator: Enables administrators to access ServiceNow modules, manage applications, and navigate platform features efficiently for daily administrative tasks.
Update Sets: Helps transfer configurations and customizations between ServiceNow instances while maintaining consistency during development, testing, and deployment.
Knowledge Management: Supports creating, organizing, and sharing knowledge articles to enhance user support, information access, and self-service capabilities.
Notification Framework: Enables administrators to configure automated email alerts and system notifications for business events, updates, and user activities.
Access Control Rules: Manages security permissions by controlling user access to tables, records, applications, and other ServiceNow platform resources.
Import Sets and Transform Maps: Supports bulk data migration by importing external information and mapping records accurately into ServiceNow database tables.

Professional Skills Developed Through ServiceNow Admin Internship Training in Gurgaon

Platform Configuration: Learn to configure ServiceNow modules, create fields, customize forms, and manage platform components based on business needs.
Data Management: Develop skills in data imports, record handling, database management, and maintaining accurate information across ServiceNow environments.
Security Administration: Understand roles, groups, permissions, and access controls to protect enterprise ServiceNow platforms and manage secure user access.
Automation Management: Learn to configure automated approvals, notifications, and workflows that reduce manual tasks, streamline processes, and improve productivity.
Application Support: Build skills in troubleshooting platform issues, maintaining ServiceNow applications, and providing technical support to users across teams.
Platform Monitoring: Gain knowledge of tracking system performance, monitoring activities, identifying issues, and supporting continuous ServiceNow improvement.

Career Growth and Future Scope for ServiceNow Admin Placement Training in Gurgaon

Increasing Enterprise Adoption: Wider ServiceNow adoption across industries is creating steady demand for skilled administrators and platform support professionals.
Opportunities in Digital Transformation: Businesses adopting cloud platforms and automation need ServiceNow experts to streamline workflows and improve service delivery.
Growth Across Multiple Domains: ServiceNow professionals can pursue roles in banking, healthcare, IT services, telecom, manufacturing, and other sectors.
Advanced Career Progression: Experienced administrators can advance into roles such as ServiceNow Architect, Technical Lead, Consultant, or Platform Manager.
Global Certification Advantage: ServiceNow certifications strengthen professional credibility and help candidates explore opportunities with global technology organizations.
Expansion of Automation Technologies: Growing use of AI, workflow automation, and cloud solutions is creating new career opportunities for ServiceNow specialists.

Need customized curriculum?

Professional ServiceNow Admin Capstone Projects

Project 1

User Access Management System

Configure a ServiceNow user management system by creating users and permissions while implementing security controls for efficient platform access management.

Project 2

Service Catalog Implementation

Develop a service catalog with request items and automated processes to simplify service delivery and improve user experience within the organization.

Project 3

CMDB Configuration Management

Create and manage configuration items in CMDB by defining relationships, tracking assets, and improving infrastructure visibility for effective IT service management.

Project 4

ServiceNow Integration Project

Implement external system integration using REST APIs to enable data exchange and improve communication between ServiceNow and business applications.

Career-Focused ServiceNow Admin Placement Support

Get ServiceNow Admin placement support with resume assistance, interview preparation, career guidance, and expert mentoring to improve your employment prospects.
Gain practical ServiceNow administration skills through real-time projects covering configuration, workflows, automation, user management, and platform customization.
Develop job-ready skills for ServiceNow Administrator, Platform Specialist, and Technical Support Engineer roles through industry-focused administration training.
Improve interview performance through mock interviews, technical discussions, communication practice, and personalized feedback to build confidence for ServiceNow roles.
Complete industry-based assignments and practical scenarios that strengthen troubleshooting skills and help learners apply ServiceNow concepts to real business environments.
Access career guidance, recruiter connections, job updates, and placement assistance to support your journey toward suitable ServiceNow administration career opportunities.
ServiceNow Admin placement support connects learners with companies such as TCS, Infosys, Wipro, Accenture, IBM, HCL, Cognizant, and Dell for career opportunities.

Build Your Future with ServiceNow Admin Certification Training

The ServiceNow Admin certification training in Gurgaon equips learners with practical skills to manage, configure, and support ServiceNow platforms in enterprise environments. As businesses increasingly adopt IT service management and workflow automation solutions, trained ServiceNow professionals have growing career opportunities. The program covers platform administration, user and role management, Service Catalog configuration, workflow automation, system customization, and essential troubleshooting techniques through practical learning.

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

Gain Practical Knowledge from Certified ServiceNow Admin Trainers

ServiceNow Admin trainers provide practical guidance in platform configuration, workflow automation, scripting, and administration through real-time projects and industry examples.
Experienced trainers explain ServiceNow roles, responsibilities, and industry practices, helping learners understand enterprise requirements and prepare for professional opportunities.
Learners gain hands-on experience with workflows, applications, Service Catalog, and platform customization through practical implementation projects based on business scenarios.
Training covers ServiceNow fundamentals, user management, security roles, reporting, and system administration concepts required to manage enterprise platforms efficiently.
Expert trainers teach best practices for automation, performance optimization, troubleshooting, and secure platform administration to help learners build reliable ServiceNow solutions.
Learn from skilled ServiceNow Admin trainers with industry experience, project exposure, career guidance, and placement support designed to improve technical and job readiness.
Advanced topics include Flow Designer, CMDB, integrations, client scripts, business rules, UI policies, and debugging techniques to strengthen ServiceNow administration skills.

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS .

Course Syllabus

100% Placements | Get Hired in Top MNC

Career Support

Placement Assistance

Exclusive access to ACTE Job portal

Mock Interview Preparation

1 on 1 Career Mentoring Sessions

Career Oriented Sessions

Resume & LinkedIn Profile Building

We Offer High-Quality Training at The Lowest Prices.

Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

Call Course Advisor

What Makes ACTE Training Different?

Feature

ACTE Technologies

Other Institutes

Affordable Fees

Competitive Pricing With Flexible Payment Options.

Higher Fees With Limited Payment Options.

Industry Experts

Well Experienced Trainer From a Relevant Field With Practical Training

Theoretical Class With Limited Practical

Updated Syllabus

Updated and Industry-relevant Course Curriculum With Hands-on Learning.

Outdated Curriculum With Limited Practical Training.

Hands-on projects

Real-world Projects With Live Case Studies and Collaboration With Companies.

Basic Projects With Limited Real-world Application.

Certification

Industry-recognized Certifications With Global Validity.

Basic Certifications With Limited Recognition.

Placement Support

Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

Basic Placement Support

Industry Partnerships

Strong Ties With Top Tech Companies for Internships and Placements

No Partnerships, Limited Opportunities

Batch Size

Small Batch Sizes for Personalized Attention.

Large Batch Sizes With Limited Individual Focus.

LMS Features

Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

No LMS Features or Perks.

Training Support

Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

Limited Mentor Support and No After-hours Assistance.

ServiceNow Admin Training FAQs

Looking for better discount price?

Call now: +91-7669 100 251 and know the exciting offers available for you!

Does ACTE provide placement?

ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
More than 3500+ students placed in last year in India & Globally
ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
85% percent placement record
Our Placement Cell support you till you get placed in better MNC
Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions

Is ServiceNow Admin certification valuable?

ServiceNow Admin certification can support careers in IT service management, workflow automation, and enterprise platform administration. It helps learners demonstrate practical knowledge of ITSM modules, platform configuration, and ServiceNow administration.

Will I work on live projects during ServiceNow Admin training?

Yes, ServiceNow Admin training in Gurgaon provides hands-on practice through incident management, change management, Service Catalog, CMDB configuration, workflow automation, and real-time project scenarios.

Who are the trainers for the ServiceNow Admin course?

ServiceNow Admin trainers are experienced IT professionals with knowledge of ITSM, cloud platforms, workflow automation, scripting, and enterprise ServiceNow implementations. They provide practical guidance using industry-based examples.

What happens if I miss one or more classes?

If you miss a ServiceNow Admin class, you can use available recorded sessions or attend make-up classes when offered. Study materials and practical resources help you continue learning without interruption.

What training modes are available for ServiceNow Admin training?

ServiceNow Admin training in Gurgaon is available through classroom, online, one-to-one, fast-track, and customized learning options to suit different learner requirements.

Why should I learn a ServiceNow Admin course?

Learning ServiceNow Administration helps build practical skills for careers in IT service management, workflow automation, cloud platforms, enterprise operations, and ServiceNow support roles.

Can I access the ServiceNow Admin course material online?

Yes, learners receive online access to course materials through the Student Portal. Study resources, training videos, and interview preparation materials can be accessed for convenient learning.

What certification will I receive after completing the course?

After completing the ServiceNow Admin course, learners receive a course completion certificate that demonstrates their training in ITSM concepts and ServiceNow platform administration.

Will I receive sufficient hands-on training in the ServiceNow Admin course?

Yes, the ServiceNow Admin course includes practical exercises covering workflows, CMDB, Service Catalog, incident management, change management, user administration, and platform configuration.

How do I enroll for the ServiceNow Admin course in Gurgaon?

You can enroll in the ServiceNow Admin course in Gurgaon by contacting the training support team or visiting the training center. Online registration options are also available through the official portal.

Is job assistance provided after completing the ServiceNow Admin course?

Yes, job assistance includes resume preparation, interview guidance, career counseling, and placement support to help learners explore ServiceNow Admin opportunities in IT organizations.

How do I enroll for the ServiceNow Admin course at ACTE?

You can contact the ACTE support team directly to enroll in the ServiceNow Admin course in Gurgaon. Registration can also be completed through the official ACTE payment system or by visiting an ACTE branch.