Top ServiceNow Course in Chennai and Placement Assistance
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ServiceNow Training in Chennai

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  • The Best Cost Approaches to Trending Concepts
  • 320+ Active Clients and 11402+ Students Trained
  • Handled by a Servicenow Expert With 10 Years of Expertise
  • Discover Top Techniques for Beginners to Expert Level Courses
  • Get Access to Cutting-edge Research Resources and Popular Projects
  • Next Batch of Servicenow to Start This Week – Enroll Your Name Now!

Price

INR 16000

INR 12000

Price

INR 20000

INR 16000

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+91-7669 100 251

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Upcoming Batches

15-July-2024
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

10-July-2024
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

13-July-2024
Sat,Sun

Weekend Regular

(10:00 AM - 01:30 PM)

(Class 3hr - 3:30Hrs) / Per Session

13-July-2024
Sat,Sun

Weekend Fasttrack

(09:00 AM - 02:00 PM)

(Class 4:30Hr - 5:00Hrs) / Per Session

Hear it from our Graduate

Have Cracked Their Dream Job in Top MNC Companies

Get a Career Opportunity With Our ServiceNow Course

  • Our ServiceNow Course is designed to equip IT professionals and organizations with advanced skills in IT service management, focusing on streamlining processes, improving efficiency, and enhancing service delivery using ServiceNow's robust platform.
  • Participants will explore key topics such as incident management, problem management, change management, and request management, gaining a thorough understanding of ServiceNow's practices and techniques for optimizing IT operations.
  • To accommodate different learning preferences and schedules, we offer flexible training options, including self-paced online courses, instructor-led training (ILT), virtual instructor-led training (VILT), and on-demand learning.
  • Our training sessions, led by certified ServiceNow experts, provide interactive, hands-on experiences that prepare participants to effectively address real-world IT service management challenges.
  • Earning a ServiceNow certification validates a professional's expertise and greatly enhances their employability, making them attractive candidates for employers seeking skilled IT service management specialists.
  • We also offer extensive support to participants in navigating the IT job market, including resume building, interview preparation, job placement services, and networking opportunities tailored to their career goals.
  • Upon completing the ServiceNow Training, professionals will have the skills to implement, manage, and optimize ServiceNow's IT service management solutions, enabling them to enhance their organizations' efficiency, service quality, and overall IT performance.
  • Classroom Batch Training
  • One To One Training
  • Online Training
  • Customized Training
  • Enroll Now

Course Objectives

Taking a ServiceNow course provides valuable benefits including acquiring in-demand IT service management skills, enhancing career prospects through certifications, gaining hands-on experience, understanding industry best practices, building a professional network, and contributing to organizational efficiency with continuous learning opportunities.

  • Basic IT Knowledge
  • Experience with IT Service Management
  • Access to a Computer
  • Commitment to Learning
  • Prerequisite Courses
  • ServiceNow Developer
  • ServiceNow Administrator
  • ServiceNow Architect
  • ServiceNow Consultant
  • ServiceNow Business Analyst
  • ServiceNow Project Manager
  • ServiceNow Support Specialist

ServiceNow, like many cybersecurity companies, offers competitive salaries, especially for roles that require specialized skills in threat prevention, detection, and response using AI-driven solutions. Salaries can vary based on factors such as job role, experience level, geographic location, and specific industry demand.

  • Introduction to ServiceNow
  • ServiceNow Administration
  • ServiceNow Development
  • ServiceNow Service Management
  • ServiceNow Reporting and Analytics
  • ServiceNow Integration
  • ServiceNow Workflow Automation

To pass a ServiceNow course, you need technical proficiency, problem-solving skills, attention to detail, effective communication, scripting knowledge (especially JavaScript), adaptability, project management abilities (for advanced courses), and analytical thinking for data analysis and reporting.

Yes, it is possible for novices to learn ServiceNow from scratch using a course designed for beginners. ServiceNow courses typically start with foundational concepts and gradually progress to more advanced topics, providing a structured approach to learning the platform.

  • ServiceNowPROTECT
  • ServiceNowOPTICS
  • ServiceNowPERSONA
  • ServiceNowINFINITY
  • Threat Intelligence Platforms
  • SIEM
  • SOAR

Yes, there is a significant need for ServiceNow in organizations across various industries. ServiceNow is a cloud-based platform that helps streamline and automate IT service management (ITSM) processes, such as incident management, change management, and service request fulfillment.

  • Increasing Adoption
  • Expanding Platform Capabilities
  • Demand for Skilled Professionals
  • Integration with Digital Transformation Initiatives
  • Vendor Ecosystem Growth

Learning ServiceNow can be straightforward for beginners who approach it with a structured learning plan. Starting with foundational concepts and gradually progressing through hands-on practice and guided instruction can help build proficiency.

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Overview Of ServiceNow

ServiceNow is a versatile cloud-based platform renowned for its enterprise service management (ESM) and IT service management (ITSM) capabilities. It offers a comprehensive suite of applications designed to streamline workflows and automate processes across various organizational functions. At its core, ServiceNow's ITSM module enables efficient management of IT services, encompassing incident, problem, change, and service request management. Beyond IT, ServiceNow extends its functionality to enterprise service management (ESM), integrating HR, customer service, facilities, and other business services into a unified platform.

 

Additional Info

Future Trends Of ServiceNow

  • AI and Automation: ServiceNow will likely further integrate artificial intelligence (AI) and machine learning (ML) to automate routine tasks, enhance decision-making processes, and improve service delivery efficiency across its modules.
  • Employee Experience: There is a growing emphasis on enhancing employee experience through digital workflows and personalized services. ServiceNow may expand its capabilities in HR service delivery, employee self-service portals, and workplace service management.
  • Customer Service Management: ServiceNow is likely to strengthen its Customer Service Management (CSM) capabilities, enabling organizations to deliver exceptional customer experiences through streamlined workflows, omnichannel support, and proactive service delivery.
  • IT Operations Management: With the increasing complexity of IT environments, ServiceNow will continue to innovate in IT operations management (ITOM) and IT asset management (ITAM), focusing on real-time monitoring, optimization of IT resources, and proactive issue resolution.
  • Security Operations: Given the rising cybersecurity threats, ServiceNow's Security Operations (SecOps) will evolve to provide enhanced threat intelligence, incident response automation, and integration with security orchestration tools to bolster organizations' cybersecurity defenses.
  • Low-Code Development: ServiceNow's low-code development platform, Now Platform® App Engine, is expected to expand, empowering businesses to build custom applications and automate processes without extensive coding knowledge.
  • Integration and Ecosystem Expansion: ServiceNow will likely continue expanding its ecosystem of integrations with third-party applications and platforms, fostering interoperability and enabling seamless data exchange across organizational systems.

Some of the widely Used ServiceNow Tools

  • IT Service Management (ITSM): Includes modules for Incident Management, Problem Management, Change Management, and Request Fulfillment to manage IT services efficiently.
  • Service Catalog: Provides a user-friendly interface for requesting IT and business services, standardizing service delivery processes.
  • Configuration Management Database (CMDB): Centralizes information about IT assets and their relationships, helping organizations understand their IT environment and manage changes effectively.
  • ServiceNow Asset Management: Manages the lifecycle of IT and non-IT assets, from procurement to retirement, optimizing asset usage and reducing costs.
  • HR Service Delivery: Streamlines HR processes such as employee onboarding, offboarding, and case management, enhancing the employee experience.
  • Customer Service Management (CSM): Enables organizations to deliver personalized customer service experiences across various channels, improving customer satisfaction and loyalty.
  • Security Operations (SecOps): Integrates threat intelligence, incident response, and vulnerability response to enhance security posture and respond to cybersecurity threats effectively.

Roles And Responsibilities Of ServiceNow

  • ServiceNow Administrator: Configure and maintain ServiceNow instance, manage users, roles, and access controls. Customize workflows, forms, and reports. Ensure smooth operation of ITSM, ITOM, or other modules.
  • ServiceNow Developer: Design and develop custom applications and solutions using ServiceNow's platform capabilities. Implement new functionalities, integrations, and enhancements based on business requirements.
  • ServiceNow Architect: Design end-to-end solutions leveraging ServiceNow modules. Define architecture standards, best practices, and integration strategies. Ensure scalability, performance, and security of ServiceNow implementations.
  • IT Service Manager: Oversee IT service delivery and operations. Define service levels, KPIs, and metrics for incident, problem, change, and request management. Ensure alignment of IT services with business objectives.
  • Process Owner/Manager: Define and optimize IT and business processes within ServiceNow. Implement process improvements, monitor process performance, and ensure adherence to process standards and compliance requirements.
  • ServiceNow Consultant: Provide expertise and guidance on ServiceNow implementations. Assess business requirements, recommend best practices, configure modules, and support deployment and integration efforts.
  • Business Analyst: Gather and analyze business requirements. Translate requirements into functional specifications for ServiceNow configurations and customizations. Collaborate with stakeholders to ensure solutions meet business needs.
  • Service Desk Analyst/Operator: Handle incoming incidents, service requests, and inquiries from users. Log and prioritize tickets in ServiceNow. Provide initial triage and resolution or escalate issues to appropriate teams.
  • Change Manager: Manage the change management process within ServiceNow. Assess change requests, evaluate risks and impacts, and ensure changes are implemented smoothly while minimizing disruption to services.
  • Project Manager (for ServiceNow Implementations): Plan, execute, and oversee ServiceNow implementation projects. Define project scope, timelines, and resource requirements. Coordinate activities across teams, manage budgets, and ensure project deliverables meet quality standards.

Benefits Of ServiceNow

  • Streamlined IT Service Management: Automates and improves efficiency in IT service delivery processes such as incident management, change management, and service request fulfillment.
  • Cross-Functional Capabilities: Extends beyond ITSM to support HR service delivery, customer service management, security operations, and more, fostering enterprise-wide efficiency.
  • Improved User Experience: Enhances user satisfaction through a modern, intuitive interface and self-service options for employees and customers.
  • Operational Efficiency: Reduces manual efforts and streamlines workflows, leading to faster resolution times and better resource utilization.
  • Insightful Analytics: Provides actionable insights through robust reporting and analytics capabilities, enabling data-driven decision-making and continuous improvement.
  • Scalability and Flexibility: Adapts to organizational needs with scalable solutions that grow alongside business requirements, supporting digital transformation initiatives.
  • Compliance and Security: Ensures compliance with IT policies and regulations while enhancing security posture through centralized management and monitoring.
  • Vendor Ecosystem Support: Benefits from a strong ecosystem of partners and developers, offering a wide range of integrations and solutions tailored to specific business needs.
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Key Features

ACTE Hebbal offers ServiceNow Training in more than 27+ branches with expert trainers. Here are the key features,

  • 40 Hours Course Duration
  • 100% Job Oriented Training
  • Industry Expert Faculties
  • Free Demo Class Available
  • Completed 500+ Batches
  • Certification Guidance

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS and National Institute of Education (nie) Singapore.

Curriculum for ServiceNow Course in Chennai

Syllabus For ServiceNow Course in Chennai
Module 1: Introduction to ServiceNow
  • Overview of ServiceNow platform
  • Key features and benefits
Module 2: ServiceNow Architecture and Navigation
  • Understanding ServiceNow architecture
  • Navigating the ServiceNow interface
Module 3: IT Service Management (ITSM)
  • Incident Management
  • Problem Management
  • Change Management
  • Request Fulfillment
  • Service Level Management
Module 4: IT Operations Management (ITOM)
  • ServiceNow Discovery
  • Service Mapping
  • Event Management
Module 5: ServiceNow Administration
  • Integration Hub
  • REST APIs and Web Services
Module 6: Reporting and Analytics
  • Performance Analytics
  • Reporting and Dashboards
Module 7: Service Portal
  • Creating and Customizing Service Portals
Module 8: Advanced Topics
  • Orchestration
  • Service Catalog Management
  • ServiceNow Mobile App
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Need customized curriculum?

Get Hands-on Knowledge about Real-Time ServiceNow Projects

Project 1
IT Service Management (ITSM)

Projects could involve setting up and configuring incident and change management workflows or designing a comprehensive service catalog.

Project 2
IT Operations Management (ITOM)

Implementing event management for proactive monitoring of IT infrastructure, or optimizing cloud management to enhance resource efficiency.

Our ServiceNow Course Placement Can Help You Find a Job

  • Our ServiceNow Trainers are seasoned professionals with extensive certifications and more than a decade of hands-on experience acquired in prominent IT service management firms and corporate environments.
  • They bring invaluable industry insights from leading companies such as Google, Amazon, and Microsoft, enriching the classroom with practical knowledge.
  • Drawing on their expertise across global enterprises and government agencies, our ServiceNow trainers excel in creating interactive learning environments tailored to diverse learning preferences.
  • Through engaging discussions and personalized lessons, they ensure that learners of all proficiency levels grasp complex ServiceNow concepts with clarity and confidence.
  • They employ effective teaching methods that emphasize the practical application of ServiceNow's platform capabilities, deepening understanding in IT service delivery, automation, and enterprise service management.
  • They prioritize hands-on learning experiences, equipping participants with essential skills to tackle real-world IT challenges and effectively utilize ServiceNow's functionalities.
  • Committed to providing actionable guidance, our instructors leverage their extensive industry experience to offer valuable insights and mentorship in ServiceNow administration, development, and implementation.

Get Industry Recognised ServiceNow Certification

Achieving a ServiceNow certification will elevate your professional reputation and expand your career opportunities within IT service management and enterprise service management. This certification validates your expertise in leveraging ServiceNow's comprehensive platform for automating workflows, optimizing IT services, and enhancing organizational efficiency. It demonstrates your proficiency and enhances your attractiveness to employers across various sectors, opening doors to roles such as ServiceNow administrator, developer, consultant, architect, and project manager.

  • Enhanced Career Opportunities
  • Professional Recognition
  • Skill Validation
  • Increased Employability
  • Career Advancement
  • Access to Exclusive Resources
  • Global Recognition

Although obtaining a ServiceNow certification greatly strengthens your professional reputation and makes you more appealing to employers, it is not a guarantee of employment. But by demonstrating your proficiency with ServiceNow's platform which is extensively utilized in many industries for enterprise and IT service management it significantly increases your prospects.

  • Foundational Knowledge
  • Platform Familiarity
  • Configuration Skills
  • Process Understanding
  • Problem-Solving Abilities
  • Preparation for Certification
  • Continuous Learning

Yes, ServiceNow offers a variety of certifications tailored to different roles and levels of expertise.

  • Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • Certified Implementation Specialist (CIS)
  • Certified ServiceNow Architect (CSA)
  • Certified ServiceNow Implementation Specialist
  • Certified ServiceNow System Administrator
  • Certified ServiceNow Application Developer
  • ServiceNow Administrator
  • ServiceNow Developer
  • ServiceNow Consultant
  • ServiceNow Architect
  • IT Service Manager
  • IT Operations Manager
  • Service Desk Manager

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

Get the Best Practice Advice From Our ServiceNow Trainers

  • Our ServiceNow Trainers are seasoned professionals with extensive certifications and more than a decade of hands-on experience acquired in prominent IT service management firms and corporate environments.
  • They bring invaluable industry insights from leading companies such as Google, Amazon, and Microsoft, enriching the classroom with practical knowledge.
  • Drawing on their expertise across global enterprises and government agencies, our ServiceNow trainers excel in creating interactive learning environments tailored to diverse learning preferences.
  • Through engaging discussions and personalized lessons, they ensure that learners of all proficiency levels grasp complex ServiceNow concepts with clarity and confidence.
  • They employ effective teaching methods that emphasize the practical application of ServiceNow's platform capabilities, deepening understanding in IT service delivery, automation, and enterprise service management.
  • They prioritize hands-on learning experiences, equipping participants with essential skills to tackle real-world IT challenges and effectively utilize ServiceNow's functionalities.
  • Committed to providing actionable guidance, our instructors leverage their extensive industry experience to offer valuable insights and mentorship in ServiceNow administration, development, and implementation.

ServiceNow Course FAQs

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Give us a call at +9193833 99991 to learn about the wonderful deals we have available!
  • ACTE is renowned for providing excellent placement opportunities to students. Please visit our Placed Student list on our website.
  • We have strong partnerships with over 700 top MNCs including SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM, and more.
  • Over 3,500 students were placed last year both in India and globally.
  • ACTE offers development sessions, including mock interviews and presentation skills, to help students confidently handle challenging interview situations.
  • We have an 85% placement record.
  • Our placement cell supports you until you secure a position in a top MNC.
  • Please visit your student portal. Our FREE lifetime online Student Portal provides access to job openings, study materials, videos, recorded sessions, and top MNC interview questions.
  • Participate in live projects as an integral component of your ServiceNow Technology Platform (BTP) coursework.
  • Immerse yourself in real-world scenarios through hands-on experiences offered within the course curriculum.
  • Collaborate with industry professionals to gain practical insights and skills directly applicable to the field.
  • Utilize the opportunity to apply theoretical knowledge in a practical setting, fostering a deeper understanding of Pentaho concepts.
Our ServiceNow online course is available in "Classroom, One-to-One Training, Fast Track, Customised Training & Online Training" modes, giving you the flexibility to seamlessly manage it alongside your real-life commitments.
  • ACTE's ServiceNow Course is led by ServiceNow experts with over 10 years of experience in the IT domain.
  • As the sole institution in India offering a balanced mix of theory and practical sessions, we stand out in the industry.
  • Our course spans over 60+ hours, providing comprehensive coverage for effective learning.
  • Trusted by more than 50,000 students, ACTE ensures affordability in fees, catering to both students and IT professionals.
  • Course timings are flexible to accommodate the schedules of working professionals and students.
  • We offer interview preparation tips, resume-building support, and hands-on engagement through real-time projects and case studies for practical application.

You will receive ACTE globally recognized course completion certification Along with the National Institute of Education (NIE), Singapore.

Our Cylance online course curriculum emphasizes practical training. It includes theoretical classes covering fundamental concepts of each module, followed by intensive hands-on sessions that simulate real-world challenges and industry needs, requiring dedicated time and commitment from students.
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