Join Our 100% Job Guaranteed

ServiceNow Course in Maraimalai Nagar

Enroll in the Best Servicenow Training Institute in Maraimalai Nagar to Proficient in Itsm and Cloud Solutions.
Our Servicenow Training in Maraimalai Nagar Covers Administration to Development Guidance.
Flexible Learning Options Are Available – Choose From Weekday, Weekend or Fast-track Batches.
Work on Real-time Projects to Obtain Practical Experience Under the Mentorship of Industry Experts.
Earn a Globally Recognized Servicenow Certification and Benefit From Dedicated Job Placement Support.
Get Assistance in Building an Impressive Resume and Sharpening Your Interview Skills to Boost Your Career.

WANT IT JOB

Become a ServiceNow Developer in 3 Months

Freshers Salary

3 LPA

8 LPA

Affordable High-Quality Training in Maraimalai Nagar!

INR ~~₹33000~~

INR ₹30680

11476+

(Placed)

Freshers To IT

5680+

(Placed)

NON-IT to IT

7576+

(Placed)

Career Gap

5452+

(Placed)

Less Then 60%

550+ Students Placed Every Month Be The Next!

Our Hiring Partners

Overview of ServiceNow Course

Our ServiceNow Training in Maraimalai Nagar offers a structured learning journey that covers everything from foundational concepts to advanced expertise. Through practical, real-time projects, you will gain hands-on exposure to ServiceNow Administration, Scripting, Workflow Automation, ITSM, ITOM and Integration. The program is designed to help you configure, manage and optimize ServiceNow solutions for greater business efficiency. By the end of the course, you’ll be well-prepared for career roles such as ServiceNow Administrator, Developer or Consultant, while the industry-recognized certification adds strong value to your resume and career growth.

What You'll Learn From ServiceNow Course

The ServiceNow Training in Maraimalai Nagar is designed for both beginners and working professionals want to develop a strong foundation in IT service management.

During the course, students will acquire real-world experience with core ServiceNow concepts, including Incident Management and Problem Management.

You will also dive into key ServiceNow modules such as HR Service Delivery, Customer Service Management, ITSM and ITOM, while strengthening your expertise in Scripting.

The training includes interactive workshops, real-time projects and hands-on assignments, all guided by expert trainers with strong industry knowledge.

By the completion of the program, you will be able to design and implement ServiceNow solutions for real-world organizational needs and earn a globally recognized certification.

This comprehensive training equips you for roles such as ServiceNow Administrator, ServiceNow Developer, ServiceNow Consultant and IT Service Management Professional.

Additional Info

Course Highlights

Kickstart Your ServiceNow Career with Expert Training in ServiceNow Administration, Scripting, Workflow Automation, ITSM, ITOM and ServiceNow Integration.
Receive dedicated job placement support with opportunities from leading companies hiring skilled ServiceNow professionals.
Join a community of over 11,000 students successfully trained and placed through 350+ trusted hiring partners.
Learn from seasoned instructors with 10+ years of real-world ServiceNow and IT service management implementation experience.
Enjoy beginner-friendly lessons, hands-on project work and complete career support throughout your learning journey.
Take advantage of affordable fees, flexible schedules and 100% placement assistance perfect for both freshers and working professionals.
Develop solid ServiceNow skills and gain practical industry exposure to confidently step into the IT service management and cloud solutions field.

Exploring the Benefits of ServiceNow Training

Enhanced IT Skills – ServiceNow training improves your understanding of IT service management and workflow automation. You learn to configure modules, manage incidents and optimize processes. This hands on knowledge makes you more effective in IT roles It strengthens your ability to handle real-world IT challenges confidently.
Career Growth Opportunities – Certification and practical experience in ServiceNow make you eligible for high demand roles in top companies. It open paths to positions like ServiceNow Administrator, Developer or IT Consultant. Employers value certified professionals for their proven skills. This enhances your career prospects and advancement potential.
Practical Project Experience – The training includes real-time projects simulating actual IT scenarios. You get hands-on experience in workflows, dashboards and automation. This prepares you to handle live IT systems efficiently. Project exposure also makes your resume more attractive to employers.
Workflow Automation Expertise – You learn to automate incidents, service requests, change management and asset tracking. Automation reduces manual effort and improves efficiency. It ensures consistent and accurate execution of IT tasks. These skills are highly valued in modern IT environments.
Data-Driven Decision Making – ServiceNow training teaches reporting, dashboards and analytics to monitor performance and SLA compliance. You gain insights to make informed, data-driven decisions. This helps in improving IT operations and service delivery. Accurate data management becomes a key strength.

Essential Tools for ServiceNow Training in Maraimalai Nagar

ServiceNow Studio – ServiceNow Studio is the main development environment for building and managing applications. Learners use it to create tables, forms, workflows and custom scripts. It provides an organized workspace for both configuration and development tasks. Hands on practice in Studio helps students master platform customization.
Flow Designer – Flow Designer allows users to automate IT workflows without coding Students learn to create flows for incidents, approvals and notifications. This tool simplifies complex processes and ensures consistent task execution. Mastery of Flow Designer is essential for efficient ServiceNow automation.
Business Rules & Client Scripts – Business Rules and Client Scripts enable dynamic behavior and automation in ServiceNow applications. Learners use these tools to implement validations, data updates and user interactions. They are crucial for customizing platform functionality Using them enhances problem solving and scripting skills.
Reports & Dashboards – Reports and Dashboards help track key performance indicators and service metrics. Students learn to generate meaningful visualizations for incidents, changes and workflow efficiency. This supports data-driven decisions and SLA monitoring. Proficiency in reporting improves analytical and operational capabilities.
IntegrationHub – IntegrationHub allows ServiceNow to connect with external applications and services. Learners gain experience automating cross platform workflows and data exchanges. It enhances system interoperability and business process efficiency Understanding IntegrationHub is vital for implementing real world IT solutions.

Top Modules Every ServiceNow Professional Should Know

Incident Management – This module helps track and resolve IT issues efficiently. Professionals learn to categorize incidents, assign tasks and monitor resolution times. It ensures minimal disruption to business operations. Mastery of this module is essential for maintaining smooth IT service delivery.
Change Management – Change Management enables controlled updates to IT systems. You learn to create change requests, configure approval workflows and schedule deployments. It reduces risks and prevents service interruptions. This module ensures IT changes are implemented safely and efficiently.
Service Catalog – The Service Catalog module allows users to request IT or business services easily. Professionals configure workflows, approvals and notifications for automated request fulfillment. It improves service delivery and user satisfaction. Learning this module helps streamline IT service operations.
Configuration Management Database (CMDB) – CMDB manages all IT assets and their relationships in a centralized system. You learn to track assets, automate discovery and generate reports. This ensures accurate data and informed decision-making. Understanding CMDB is critical for asset management and IT visibility.
Reporting & Dashboard – This module helps visualize IT performance metrics and KPIs. Professionals create reports, monitor SLA compliance and analyze trends. It supports data-driven decisions and service improvements. Proficiency in dashboards ensures effective IT service management monitoring.

Must-Have Skills You Will Gain in a ServiceNow Training in Maraimalai Nagar

IT Service Management Expertise – You will gain a strong understanding of ITSM processes, including incident, problem and change management. This helps in organizing and optimizing IT operations effectively. Learning these core processes ensures smooth service delivery. It also prepares you to handle complex IT environments confidently.
Workflow Automation Skills – The training teaches how to automate tasks such as approvals, service requests and notifications. Automation reduces manual effort and speeds up operations. You learn to design efficient workflows that enhance productivity. This skill is highly valued in IT and business operations.
Reporting and Analytics – You will get knowledge about creating dashboards and reports to track KPIs and SLA compliance. These insights allow for informed, data-driven decisions. Monitoring system performance becomes easier with real-time analytics. Strong reporting skills make you a valuable contributor to IT strategy.
Configuration and Customization – ServiceNow training helps you configure modules and customize forms, tables and workflows. You gain the ability to tailor the platform to meet specific business needs. This ensures optimized system performance and better user experience. Customization skills increase your problem-solving capability in IT projects.
Hands-On Project Experience – The course includes real time projects simulating actual IT scenarios. You practice implementing solutions, automating processes and managing assets. This experience builds confidence for real world IT challenges. Project exposure also strengthens your resume and employability.

Roles and Responsibilities After ServiceNow Training

ServiceNow Administrator – A ServiceNow Administrator manages the platform by configuring workflows, users, roles and dashboards. They ensure smooth IT service operations, resolve incidents and maintain system efficiency. Admins focus on platform usability and process optimization. This role is ideal for those who enjoy organizing and managing IT services.
ServiceNow Developer – ServiceNow Developers build custom applications and functionalities using scripting, Flow Designer and UI Policies. They create automation, integrations and complex workflows. Developers focus on extending the platform’s capabilities to meet business needs. This role suits problem-solvers who enjoy coding and technical challenges.
IT Service Management Consultant – ITSM Consultants help organizations implement and optimize ServiceNow modules. They analyze IT processes, design solutions and ensure best practices are followed. Consultants help close the gap between technical implementation and commercial requirements. Their work improves IT efficiency and service delivery.
ServiceNow Implementation Specialist – Implementation Specialists lead ServiceNow deployments for clients, configuring modules, workflows and automation. They ensure smooth adoption, provide training and support system integration. Specialists manage projects from planning to go-live. This role requires both technical knowledge and client interaction skills.
IT Operations Manager – IT Operations Managers use ServiceNow to oversee incidents, changes and asset management. They monitor dashboards, SLA compliance and workflow efficiency. Their goal is to improve IT performance and ensure reliable service delivery. This role is suitable for professionals aiming to manage IT teams and processes.

The Benefits of ServiceNow for Recent Graduates as a Career Option

Fast Career Start – ServiceNow provides recent graduates with a quick entry into IT and business process roles. Training equips them with practical skills making them job ready. Employers value certified professionals even without prior experience. This allows graduates to start their careers confidently.
High Demand Skills – Learning ServiceNow equips graduates with in-demand IT service management and workflow automation skills. Companies across industries need professionals who can handle incidents, requests and changes efficiently. These skills make graduates highly employable. It gives them a competitive advantage in the job market.
Hands-On Experience – ServiceNow training includes real time projects and exercises. Graduates gain practical experience in configuring modules, automating workflows and generating reports. This hands on exposure prepares them for real workplace scenarios. It also strengthens their resumes and interview readiness.
Career Growth Opportunities – ServiceNow opens multiple career paths like Administrator, Developer or IT Consultant. Graduates can specialize in areas such as ITOM, Service Catalog or reporting. Certification validates their expertise, enhancing promotion prospects. It sets a strong foundation for long-term career growth.
Data and Workflow Skills – Graduates learn to analyze data, create dashboards and optimize IT workflows. These skills improve efficiency, decision-making and service delivery. They become capable of handling complex IT processes. This combination of technical and analytical skills is highly valued in modern organizations.

How ServiceNow Skills Help You Get Remote Jobs

In-Demand Expertise – ServiceNow skills are highly sought after across industries, including IT, healthcare and finance. Employers look for certified professionals to manage workflows, automate tasks and optimize IT services. This high demand increases your chances of landing remote positions. It allows you to work for global companies from anywhere.
Hands-On Technical Skills – Training provides practical experience in modules like Incident, Change and Service Catalog. You gain expertise in configuring workflows, dashboards and automation. These hands-on skills make you effective in a virtual environment. Employers value professionals who can independently manage tasks remotely.
Workflow Automation Proficiency – ServiceNow skills allow you to automate repetitive tasks and streamline business processes. Automation reduces dependency on on-site supervision and ensures consistent results. Remote employers prefer candidates who can handle IT operations efficiently from any location. This makes you a strong fit for virtual teams.
Reporting and Analytics Capability – You learn to generate reports, dashboards and KPIs to monitor IT performance. Being able to analyze data and provide actionable insights remotely is highly valuable. It enables you to make informed decisions without being physically present. Data-driven skills strengthen your profile for remote roles.
Adaptability and Collaboration – ServiceNow training teaches integration, communication and workflow collaboration. These skills help you coordinate with remote teams and manage cross functional projects. Employers trust certified professionals to work independently while staying aligned with team goals. This adaptability makes remote work seamless.

What to Expect in Your First ServiceNow Job

Hands-On Platform Experience – In your first ServiceNow role, you will work directly on the platform, configuring modules, workflows and dashboards. This practical exposure helps you understand IT service management processes in real-time. You learn to apply theoretical knowledge to real-world scenarios. It builds a strong foundation for advanced responsibilities.
Incident and Request Management – You will handle incidents, service requests and change tickets on a daily basis. This experience teaches prioritization, problem-solving and workflow management. You gain insight into how IT services are delivered efficiently. It also improves your understanding of SLAs and performance tracking.
Collaboration with Teams – Expect to work closely with IT teams, developers and stakeholders. Collaboration helps you understand business requirements and technical constraints. It develops communication and coordination skills. Building relationships ensures smoother project execution and knowledge sharing.
Exposure to Automation and Scripting – You will discover how to automate monotonous operations with Flow Designer and basic scripting tools. This improves efficiency and reduces errors in service processes. Hands on automation experience is highly valued by employers. It also prepares you for advanced development responsibilities.
Continuous Learning and Adaptation – The first job involves adapting to new modules, updates and processes regularly. You learn from challenges, feedback and real time problem solving. Continuous learning ensures you stay relevant with platform advancements. It also sets the stage for career growth and specialization.

Top Companies Hiring ServiceNow Professionals

TCS – TCS hires ServiceNow professionals to manage IT workflows and automate service processes for global clients. Employees get exposure to real world projects in ITSM, incident management and automation. The company emphasizes skill development through hands on practice. Working here strengthens technical expertise and problem-solving capabilities.
Infosys – Infosys recruits ServiceNow experts to optimize IT operations and streamline service delivery. Professionals work on configuring modules, automating workflows and integrating systems. The organization provides training and mentorship to enhance platform skills. Employees gain experience with diverse industries and complex IT environments.
Wipro – Wipro looks for ServiceNow specialists to enhance IT service management and implement automated solutions. Employees work on incident, change and asset management projects. The company offers global exposure and encourages learning new technologies. Working at Wipro helps build strong technical and analytical skills.
Accenture – Accenture hires ServiceNow professionals to deliver cloud-based IT solutions and improve operational efficiency for clients. Specialists work on automation, dashboard creation and workflow optimization. The company provides opportunities to work with cutting edge technologies. Employees gain experience handling enterprise scale IT projects.
Capgemini – Capgemini seeks ServiceNow professionals to implement ITSM solutions and manage service workflows for enterprises. Employees work on service catalog, reporting and automation projects. The company emphasizes innovation and practical learning. Professionals gain expertise that strengthens both technical and client-handling skills.

Upcoming Batches For Classroom and Online

Weekdays

06 - Oct - 2025

08:00 AM & 10:00 AM

Weekdays

08 - Oct - 2025

08:00 AM & 10:00 AM

Weekends

11 - Oct - 2025

(10:00 AM - 01:30 PM)

Weekends

12 - Oct - 2025

(09:00 AM - 02:00 PM)

Can't find a batch you were looking for?

INR ₹30680

INR ~~₹33000~~

OFF Expires in

BOOK A FREE DEMO CLASS

Who Should Take a ServiceNow Course

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Working Professionals

Diploma Holders

Professionals from Other Fields

Salary Hike

Graduates with Less Than 60%

Job Roles For ServiceNow Course

ServiceNow Administrator

ServiceNow Developer

ServiceNow Consultant

ServiceNow Business Analyst

ServiceNow Specialist

ServiceNow Solution Architect

IT Service Manager

ServiceNow ITOM Specialist

Tools Covered For ServiceNow Course

What’s included ?

📊 Free Aptitude and Technical Skills Training

Learn basic maths and logical thinking to solve problems easily.
Understand simple coding and technical concepts step by step.
Get ready for exams and interviews with regular practice.

🛠️ Hands-On Projects

Work on real-time projects to apply what you learn.
Build mini apps and tools daily to enhance your coding skills.
Gain practical experience just like in real jobs.

🧠 AI Powered Self Interview Practice Portal

Practice interview questions with instant AI feedback.
Improve your answers by speaking and reviewing them.
Build confidence with real-time mock interview sessions.

🎯 Interview Preparation For Freshers

Practice company-based interview questions.
Take online assessment tests to crack interviews
Practice confidently with real-world interview and project-based questions.

🧪 LMS Online Learning Platform

Explore expert trainer videos and documents to boost your learning.
Study anytime with on-demand videos and detailed documents.
Quickly find topics with organized learning materials.

ServiceNow Course Syllabus

🏫 Classroom Training
💻 Online Training
🚫 No Pre Request (Any Vertical)
🏭 Industrial Expert

Enrolling in ServiceNow Training in Maraimalai Nagar equips learners with the hands-on skills needed to grow their careers according to their professional objectives. The course trains participants for high-demand roles in top companies across various industries. With flexible learning options, students can specialize in areas such as ServiceNow Administration, Development or ITOM. Moreover the program provides a strong foundation in managing and enhancing IT service management processes using the ServiceNow platform.

ServiceNow Key Concepts: Learn fundamentals, best practices, and ITSM management basics.
ServiceNow Administration & Customization: Configure ServiceNow, manage users, automate workflows.
ServiceNow Development & App Building: Build applications, workflows, and reports for efficient IT operations.
ServiceNow Tools & Analytics: Use ITSM dashboards, reporting, and IntegrationHub for insights and decision-making.

Introduction to ServiceNow

Core ServiceNow Services

ServiceNow Administration Training

ServiceNow Development Training

Workflow Automation & IT Service Management

ServiceNow Analytics

ServiceNow Strategy & Real-Time Projects

This module provides foundational knowledge of ServiceNow:

Importance of ServiceNow: Benefits, industry trends, and business impact.
Core Features: ITSM, ITOM, HR Service Delivery, and Customer Service Management.
Key Platforms: Overview of ServiceNow Platform, Studio, Flow Designer, and IntegrationHub.
Career Paths: Roles such as ServiceNow Administrator, Developer, Consultant, and Solution Architect.

This module covers essential services and functionalities in ServiceNow:

ServiceNow Administration: User management, roles, groups, and access control.
Data Management: Importing, exporting, and maintaining data accuracy across tables.
Customization: Creating tables, fields, forms, workflows, and business rules.
Reports & Dashboards: Building actionable insights and visual summaries for IT operations.

Learn to configure and manage ServiceNow effectively:

Admin Interface: Navigation, tables, forms, lists, and module configuration.
Automation Tools: Flow Designer, Business Rules, Client Scripts, and Workflows.
Security & Access: Roles, groups, ACLs, and field-level permissions.
Performance Tracking: Monitoring dashboards, reports, and audit logs for system health.

This module provides hands-on learning for ServiceNow development:

Scripting: Writing Business Rules, Client Scripts, Script Includes, and asynchronous processes.
UI & Components: Designing custom forms, UI actions, and portals.
App Building: Building and deploying applications, tables, and custom workflows.
Testing & Deployment: Using Sandbox environments, update sets, and version control.

Learn to integrate and automate IT workflows using ServiceNow :

ITSM Modules: Incident, Problem, Change, Request, and Knowledge Management.
Service Catalog & Approvals: Designing catalog items, workflows, and approvals.
Integration: Connecting ServiceNow with third-party apps and APIs.
Automation Tools Overview: Flow Designer, Business Rules, and Scripted Workflows.

Understand how to track performance and measure IT service success:

Reports & Dashboards: Custom reporting, KPIs, and visual summaries.
Performance Analytics: Trend analysis, predictive insights, and SLA tracking.
KPIs & Metrics: Incident resolution, request fulfillment, and change success rates.
Data Management Tools: Import sets, transforms, and data validation rules.

Apply ServiceNow skills to real-world scenarios:

Project Planning: Define goals, scope, and timelines for ITSM projects.
Live Projects: Work on real ServiceNow implementation and customization tasks.
Performance Review: Analyze dashboards, reports, and process efficiency.
Capstone Project: Build end-to-end ServiceNow solutions including automation, dashboards, and workflows.

🎁 Free Addon Programs

Aptitude, Spoken English

🎯 Our Placement Activities

Daily Task, Soft Skills, Projects, Group Discussions, Resume Preparation, Mock Interview

Gain Hands-on Experience ServiceNow Projects

Project 1

Incident Automation

Configure automated incident workflows with categorization, resolution tracking and SLA dashboards to enhance IT service efficiency.

Project 2

Change & Release Workflow

Automate change approvals, scheduling and compliance tracking to streamline deployments and minimize service disruptions.

Project 3

Service Request Management

Build service catalog workflows with automated approvals and notifications to accelerate IT and business service fulfillment.

Project 4

Asset & Configuration Tracking

Implement CMDB and asset tracking with automated discovery, relationship mapping and reporting for improved IT visibility.

Project 5

IT Performance Dashboard

Create dashboards to monitor KPIs, SLA adherence and workflow efficiency, enabling predictive insights and data-driven decisions.

Placement Support Overview

Easy Apply

Internship Highlights for ServiceNow

Real-Time Projects

1. Gain hands-on experience by working on live ServiceNow implementations and ITSM applications.
2. Learn real-world problem-solving through incident, change, and workflow automation scenarios.

Book Session

Skill Development Workshops

1. Participate in focused sessions on trending ServiceNow tools and features.
2. Learn directly from industry experts through guided practical exercises on workflows, scripting, and analytics.

Book Session

Employee Welfare

1. Enjoy benefits like health coverage, flexible hours, and wellness programs during internships or training.
2. Companies prioritize mental well-being and work-life balance for all employees in ServiceNow teams.

Book Session

Mentorship & Peer Learning

1. Learn under experienced ServiceNow mentors to guide your technical and career growth.
2. Collaborate with peers to enhance learning through scenario-based exercises and group projects.

Book Session

Soft Skills & Career Readiness

1. Improve communication, teamwork, and time management skills for professional ServiceNow roles.
2. Prepare for interviews and workplace dynamics with mock sessions, case studies, and expert guidance.

Book Session

Certification

1. Earn recognized credentials to validate your ServiceNow skills.
2. Boost your resume with course or project completion certificates from reputed ServiceNow training platforms.

Book Session

Sample Resume for ServiceNow (Fresher)

1. Simple and Neat Resume Format
– Use a clean layout with clear sections such as summary, ServiceNow skills, certifications, education, and projects.
2. List of ServiceNow Skills You Know
– Highlight skills like ServiceNow Administration, Flow Designer, Scripting (Business Rules & Client Scripts), UI & Portal Customization, Workflow Automation, Reports & Dashboards, and ITSM Management.
3. Real-Time Projects and Achievements
– Include 1–2 ServiceNow projects with a brief description, tools used, and key outcomes or achievements.

0 to 1 yr 0 to 2 yrs 0 to 3 yrs Non IT To IT Career Gap to IT Diploma to IT

Company-Specific Interview Questions from Top MNCs

1. What is ServiceNow?

Ans:

ServiceNow is a cloud-based IT Service Management (ITSM) platform that helps organizations manage incidents, service requests, changes, assets and workflows efficiently. It streamlines IT operations, ensures accurate data, supports data-driven decisions and enhances overall service quality and productivity.

2. What are the key principles of a successful ServiceNow implementation?

Ans:

A strong implementation focuses on maintaining accurate records, automating repetitive processes and ensuring intuitive forms and navigation. It emphasizes actionable reports, dashboards and alignment with IT policies, business objectives and compliance standards for long-term efficiency.

3. How do you gather requirements for ServiceNow projects?

Ans:

Requirement gathering involves understanding business and user needs through stakeholder interviews, workshops, surveys and process observations. These insights guide workflow design, module configuration and necessary customizations to ensure the platform meets organizational goals and improves efficiency.

4. What factors ensure an accessible ServiceNow design?

Ans:

Accessible designs use clear, readable form layouts, properly labeled fields for screen readers and keyboard-friendly navigation. Standardized UI components, consistent design and helpful instructions enhance usability for all users across devices.

5. What is a ServiceNow table?

Ans:

A ServiceNow table is a structured database used to store records like incidents, users or assets. Tables can be standard or custom, enabling organized data management and efficient reporting.

6. How do you create effective ServiceNow reports and dashboards?

Ans:

Effective reports start by identifying key metrics and KPIs. Choosing the right report type, applying filters, grouping data and visualizing insights with charts or dashboards improves clarity. Testing and refining reports ensures accuracy and usability for stakeholders.

7. What is ServiceNow automation?

Ans:

ServiceNow automation leverages tools like Flow Designer, Business Rules and Workflow Editor to automate IT processes. Automation reduces manual errors, improves efficiency and ensures timely handling of incidents, service requests and IT operations, freeing up groups to concentrate on strategic work.

8. What are the stages of a ServiceNow project implementation?

Ans:

Implementation starts with requirement analysis, followed by system design, configuration and development of tables, forms, workflows and scripts. Testing includes unit testing, UAT and data validation. Finally, deployment and user training launch the system for efficient operations.

9. How do you validate a ServiceNow implementation?

Ans:

Validation is done through UAT, reviewing reports and dashboards, testing workflows and scripts and verifying data integrity. Feedback from stakeholders ensures the system meets business and IT requirements and functions as intended.

10. How do you ensure consistency across ServiceNow modules?

Ans:

Consistency is achieved with naming conventions, standardized forms and UI policies, proper documentation, reusable workflows and regular audits. This ensures alignment with IT best practices and smooth, uniform operations across modules.

1. What is ServiceNow and how is it different from other ITSM platforms?

Ans:

ServiceNow is a cloud-based IT Service Management (ITSM) platform that helps businesses efficiently manage incidents, changes, service requests, assets and workflows. Unlike traditional ITSM tools, it provides advanced automation, customizable workflows, analytics and extensive integrations. This flexibility allows organizations to tailor operations to their processes while enhancing service delivery and operational efficiency.

2. What are the essential skills a ServiceNow professional should have?

Ans:

A ServiceNow professional should be skilled in core modules like Incident, Problem, Change and Service Catalog. Knowledge of automation tools such as Flow Designer, Business Rules and Workflow Editor is important. They should also be proficient in creating reports, dashboards and analytics. Basic scripting skills, problem-solving, communication and collaboration abilities are also highly valuable.

3. How do you approach a new ServiceNow project?

Ans:

I begin by gathering IT goals and user requirements through stakeholder discussions and process analysis. Then I design data models, configure tables, workflows and automation and set up reports and dashboards. The system is thoroughly tested and user feedback is collected to make improvements. The process is iterative to ensure adoption and alignment with organizational needs.

4. What is a ServiceNow Table and why is it important?

Ans:

A ServiceNow table is a structured database that stores records such as Incidents, Users or Assets. Standard tables are available by default, while custom tables can be created for specific business requirements. Tables are essential for organizing, managing and reporting IT service data accurately, forming the foundation for analytics and decision-making.

5. How do you ensure your ServiceNow solution is user-friendly and accessible?

Ans:

To make solutions intuitive, I focus on clear forms, logical navigation and consistent naming. Page layouts are easy to read, fields are properly labeled and keyboard accessibility is enabled. Tooltips, help text and user testing ensure a smooth experience for all users, following accessibility best practices for inclusivity.

6. What tools do you use for ServiceNow development and why?

Ans:

I use ServiceNow Studio for application management and scripting, Flow Designer for automating workflows without code and Business Rules or Client Scripts for custom logic. Reports and dashboards monitor performance and KPIs. These tools help ensure efficient development, automation and visibility into IT operations.

7. Explain the importance of Reports and Dashboards in ServiceNow.

Ans:

Reports and dashboards provide actionable insights from ServiceNow data. Reports track incidents, requests and changes in detail, while dashboards visualize key metrics and trends. They help managers monitor performance, spot bottlenecks and make informed, data-driven decisions that improve IT service delivery.

8. How do you handle feedback or issues during ServiceNow implementation?

Ans:

I document feedback carefully and evaluate it against IT processes and user requirements. Necessary adjustments are applied to configurations, workflows or scripts and changes are clearly communicated. Solutions are designed to be scalable, compliant and expandable, ensuring smooth implementation aligned with organizational goals.

9. What methods do you use for testing ServiceNow implementations?

Ans:

Testing includes User Acceptance Testing (UAT) with real users, sandbox testing for workflows and scripts and regression testing to confirm updates don’t break existing features. Data validation ensures record integrity and feedback sessions help refine the system iteratively.

10. How do you keep up with ServiceNow trends and updates?

Ans:

I stay updated by reviewing release notes, attending official training, webinars and community forums. Participating in events, user groups and exploring new integrations helps me adopt best practices and leverage new platform features for modern, effective IT solutions.

1. What is the difference between a ServiceNow Administrator and a ServiceNow Developer?

Ans:

A ServiceNow Administrator manages tables, forms, workflows, reports and user access without coding. A ServiceNow Developer uses scripting like Business Rules, Client Scripts and Flow Designer to build custom apps and extend functionality. Admins focus on configuration and usability, while Developers handle advanced customizations and coding.

2. How do you gather business requirements and why is it important?

Ans:

Requirements are collected through interviews, workshops, surveys and analyzing existing IT processes. This ensures the ServiceNow solution matches user needs, avoids unnecessary customization and delivers efficient workflows that support organizational objectives.

3. What are some best practices for ServiceNow implementation?

Ans:

Maintain clean and validated records, use automation tools like Flow Designer and follow naming conventions for tables, fields and workflows. Build scalable dashboards and reports and thoroughly test solutions in a sandbox before production deployment.

4. What tools do you prefer for ServiceNow development and administration?

Ans:

ServiceNow Studio manages apps and scripts, Flow Designer enables no-code automation and Business Rules/Client Scripts handle advanced logic. Reports and dashboards monitor KPIs, IntegrationHub connects external apps and Update Sets deploy changes safely.

5. Explain the importance of data security in ServiceNow.

Ans:

Data security ensures sensitive IT and business information is protected. Roles, ACLs and field-level restrictions control access. Strong security prevents unauthorized actions, ensures compliance and builds trust among users.

6. How do you create and use ServiceNow tables and records?

Ans:

Identify entities like Incidents, Changes or Assets. Use standard tables for common ITSM processes and custom tables for unique needs. Define fields, relationships and validation rules, then use them in workflows, automation and reporting.

7. Describe your ServiceNow project implementation process.

Ans:

Start with requirement analysis, then design tables, forms, workflows and security. Configure automation and customizations, test in sandbox or development environments and finally deploy to production while training users.

8. How do you handle feedback from multiple stakeholders?

Ans:

Document all feedback, clarify points and group by business impact. Prioritize based on feasibility and IT goals, communicate decisions clearly, iterate solutions and involve stakeholders in UAT for validation.

9. What are some key ServiceNow best practices you follow?

Ans:

Use declarative features like Flow Designer first, maintain clear naming conventions, avoid hardcoding values and regularly clean and validate records. Audit user permissions and access controls on a regular basis.

10. How do you keep up with emerging ServiceNow technology and trends?

Ans:

Follow release notes, complete official training and certifications, attend webinars and participate in community events. Explore new apps, integrations and user groups to stay updated with platform innovations.

1. What is the difference between a ServiceNow Administrator and a Developer?

Ans:

A ServiceNow Administrator manages users, roles, workflows, reports and dashboards without coding. A Developer builds custom solutions using Business Rules, Client Scripts, Flow Designer and UI Policies. Admins focus on usability and IT process optimization, while Developers extend platform functionality through scripting and automation.

2. How do you approach requirement gathering in a ServiceNow project?

Ans:

I gather requirements by interviewing stakeholders, analyzing processes and conducting surveys to understand IT goals and user needs. This helps define tables, fields, workflows and automation, ensuring the solution aligns with business processes and delivers value.

3. What tools do you use for ServiceNow development and administration?

Ans:

I use ServiceNow Studio, Flow Designer, Business Rules, Client Scripts, Update Sets, Reports & Dashboards and IntegrationHub for development, configuration, automation and analytics.

4. What is a ServiceNow Table and how do you create one?

Ans:

A ServiceNow Table is a database structure that stores records like Incidents, Changes or Assets. Standard tables exist by default, while custom tables are created by defining fields, relationships and access controls. These tables are then used in workflows, automation and reporting.

5. How do you ensure your ServiceNow implementation is secure and accessible?

Ans:

I implement roles, access controls (ACLs) and field-level security to protect data. For accessibility, I focus on clear forms, proper labels, readable layouts and intuitive navigation across devices to make the system user-friendly.

6. How do you create reports and dashboards in ServiceNow?

Ans:

I identify key IT metrics, design reports with filters and visualizations and build dashboards using charts and graphs. Testing with end-users and gathering feedback ensures the insights are actionable.

7. How do you validate your ServiceNow solutions?

Ans:

Validation involves sandbox testing, UAT, regression testing and stakeholder feedback. I simulate real IT scenarios to ensure workflows, automation and data models function correctly before deploying to production.

8. What are the key principles of a good ServiceNow implementation?

Ans:

Maintain clean and validated records, create scalable configurations, minimize custom scripts, follow consistent naming conventions and automate processes to enhance efficiency without adding complexity.

9. How do you handle contradictory feedback from stakeholders?

Ans:

I document all feedback, evaluate it against business requirements and prioritize based on impact. Clear communication of trade-offs and proposing balanced solutions helps satisfy stakeholders and end-users.

10. How do you stay updated with ServiceNow trends and technologies?

Ans:

I follow official training, certifications, release notes, webinars, community forums, user groups and explore new ServiceNow Store integrations to keep my skills current and up to date.

1. What is the difference between a ServiceNow Administrator and a ServiceNow Developer?

Ans:

A ServiceNow Administrator manages the platform through non-coding configuration of users, roles, workflows, reports and dashboards. A ServiceNow Developer builds custom functionality using Business Rules, Client Scripts, Flow Designer and UI Policies. Administrators focus on configuration and usability, while Developers enhance the platform with scripting and integrations.

2. How do you prioritize features when implementing ServiceNow?

Ans:

I prioritize based on IT goals, user requirements and potential impact on productivity. Feedback from stakeholders, usage data and process analysis help determine which workflows and features should be delivered first.

3. What process do you follow to implement a new ServiceNow solution or feature?

Ans:

I begin by gathering IT requirements and user needs, then design tables, forms, workflows and security settings. Automation is configured via Flow Designer, scripts are added if necessary, testing is done in a sandbox with UAT and finally, the solution is deployed with user training.

4. How do you ensure data security and accessibility in ServiceNow?

Ans:

I set up roles, access controls (ACLs) and field-level security to protect sensitive data. Accessibility is ensured through clear forms, proper field labels and intuitive navigation for all users.

5. How do you measure the success of a ServiceNow implementation?

Ans:

Success is tracked using KPIs such as incident resolution time, workflow efficiency, automation effectiveness, data accuracy and user adoption. Dashboards, reports and continuous user feedback help monitor performance and optimize the system.

6. Can you explain a challenging ServiceNow problem you solved?

Ans:

I handled duplicate configuration item records causing reporting errors. I identified the root cause, implemented duplicate rules, automated merging and trained users on best practices, improving data accuracy and workflow efficiency.

7. What tools do you use for ServiceNow development and collaboration?

Ans:

I use ServiceNow Studio for app management and scripting, Flow Designer for automation, Business Rules and Client Scripts for logic, Update Sets for deployments, Reports and Dashboards for analytics and IntegrationHub for third-party integrations.

8. How do you respond to stakeholders contradictory comments?

Ans:

I document and evaluate all feedback against IT priorities and system feasibility. Trade-offs are communicated clearly, prioritization is based on impact and user testing helps align decisions among stakeholders.

9. What role does data play in ServiceNow projects?

Ans:

Data is central to IT performance and decision-making. Reports, dashboards and analytics identify bottlenecks, validate requirements and measure adoption. Clean and accurate data ensures workflows and automation run smoothly.

10. How do you keep your ServiceNow skills up to date?

Ans:

I stay updated through official training, certifications, release notes, webinars, community events and forums. Practicing in sandboxes and exploring new integrations helps me apply the latest platform features effectively.

Disclaimer Note:

The details mentioned here are for supportive purposes only. There are no tie-ups or links with the corresponding PGs.

Ladies PG Accommodation

Velachery

Sanz Live Women's PG : 72007 19990

Krishnaveni Castle : 90801 95007

Anna Nagar

Pentos Women's PG : 93427 57797

Women's Nest - Ladies PG : 94451 25894

OMR

MSR Luxury PG : 89399 91922

Porur

Sree Shakthi Ladies Hostel : 90031 98767

Friends Ladies Hostel : 73389 19836

Tambaram

CK HIVE Girls Ladies PG90948 58303

Layaa Women’s Hostel63797 00573

Mens PG Accommodation

Velachery

Stayflix PG for Men's : 96000 45088

DJ Men's PG Velachery : 90803 19242

Anna Nagar

Stay Inn Men's Hostel(PG) : 94454 87884

Brights Boys Hostel : 88387 88921

OMR

Sree Siddhi Vinayaka Mens PG : 95577 95579

Rudhra Men’s PG : 93636 45199

Porur

SIDDHANS Men's PG : 88259 71908

Jaswanth Raaj Mens PG : 89255 15888

Tambaram

Sri Sai Grn Men's PG : 81228 24076

Rolexx Men's PG : 80988 84848

Top ServiceNow Job Opportunities for Freshers

1. ServiceNow Jobs at Startups and IT Companies
2. Campus Placements and IT Service Jobs
3. Internship-to-Job Programs
4. Apply Through Job Portals
5. Skills That Help You Get Hired

ServiceNow LinkedIn Jobs ServiceNow Naukri Jobs ServiceNow Indeed Jobs ServiceNow Quikr Jobs ServiceNow Shine Jobs ServiceNow Monster Jobs ServiceNow Glassdoor Jobs ServiceNow Freshersworld Jobs

Getting Started With ServiceNow Course in Maraimalai Nagar

No Coding

8 Lakhs+ CTC

No Work Pressure

WFH Jobs (Remote)

Why ServiceNow is the Ultimate Career Choice

High Demand

Companies prefer multi-skilled professionals can handle entire project cycles.

Global Opportunities

Open doors to remote and international job markets.

High Salary

Enjoy competitive salaries and rapid career advancement.

Flexible Career Path

Explore roles such as developer, architect, freelancer, or entrepreneur.

Future-Proof Career

Stay relevant with skills that are consistently in demand in the evolving tech landscape.

Versatility Across Industries

Work in various domains like e-commerce, healthcare, finance, and more.

Career Support

Placement Assistance

Exclusive access to ACTE Job portal

Mock Interview Preparation

1 on 1 Career Mentoring Sessions

Career Oriented Sessions

Resume & LinkedIn Profile Building

Get Advanced ServiceNow Certification

You'll receive a certificate proving your industry readiness.Just complete your projects and pass the pre-placement assessment.This certification validates your skills and prepares you for real-world roles.

📜 Industry-Recognized Certification

Earn official, shareable certifications recognized by top companies — a powerful proof of your job-ready skills.

🚀 Get Discovered by Top Employers

Let recruiters come to you with your verified profile — focus on learning while we connect you to real opportunities.

💼 Real-World Project Experience

Work on real-world projects to sharpen your skills and build a portfolio that impresses employers instantly.

What certifications are offered in ServiceNow training?

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS)
ServiceNow Certified Technical Architect (CTA)
ServiceNow Certified Application Specialist

Does receiving certification as a ServiceNow professional guarantee employment?

Yes, certification alone does not guarantee a job. While it validates your skills and knowledge, employers also consider practical experience, problem-solving ability and understanding of IT workflows. Certification improves employability and open opportunities but should be complemented with hands on experience.

How long does it take to become certified in ServiceNow?

The duration depends on prior experience and study commitment. Beginners typically take 2–3 months of structured learning and hands on practice to prepare for the System Administrator exam. Experienced IT professionals may achieve certification faster due to prior exposure to IT processes and ServiceNow modules.

What are the benefits of ServiceNow Certification?

Validates expertise on the ServiceNow platform
Increases job opportunities across industries
Enhances credibility and career growth
Supports higher salary prospects
Builds confidence to handle real world IT projects

How can I prepare effectively for the ServiceNow certification exam?

Attend official ServiceNow training courses
Practice extensively in a sandbox environment
Review study guides and exam blueprints
Participate in forums and discussion groups
Take mock tests and sample questions for practice

Complete Your Course

A Downloadable Certificate in PDF Format, Immediately Available to You When You Complete Your Course.

Get Certified

A Physical Version of Your Officially Branded and Security-Marked Certificate.

Get Certified

Lowest ServiceNow Training Fees in Maraimalai Nagar

Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

Call Course Advisor

How is ACTE's ServiceNow Training in Maraimalai Nagar Different?

Feature

ACTE Technologies

Other Institutes

Affordable Fees

Competitive Pricing With Flexible Payment Options.

Higher ServiceNow Fees With Limited Payment Options.

Industry Experts

Well Experienced Trainer From a Relevant Field With Practical ServiceNow Training

Theoretical Class With Limited Practical

Updated Syllabus

Updated and Industry-relevant ServiceNow Course Curriculum With Hands-on Learning.

Outdated Curriculum With Limited Practical Training.

Hands-on projects

Real-world ServiceNow Projects With Live Case Studies and Collaboration With Companies.

Basic Projects With Limited Real-world Application.

Certification

Industry-recognized ServiceNow Certifications With Global Validity.

Basic ServiceNow Certifications With Limited Recognition.

Placement Support

Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

Basic Placement Support

Industry Partnerships

Strong Ties With Top Tech Companies for Internships and Placements

No Partnerships, Limited Opportunities

Batch Size

Small Batch Sizes for Personalized Attention.

Large Batch Sizes With Limited Individual Focus.

LMS Features

Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

No LMS Features or Perks.

Training Support

Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

Limited Mentor Support and No After-hours Assistance.

ServiceNow Course FAQs

1. What are the requirements for becoming a ServiceNow professional?

A basic understanding of IT service management, networking and business workflows is helpful. Knowledge of databases and scripting is a plus, but enthusiasm to learn and hands-on practice are most important.

2. How promising is the future for ServiceNow?

The demand for ServiceNow professionals is rapidly growing as organizations adopt ITSM and workflow automation. Certified experts are highly sought after, offering strong career prospects in administration, development and consulting roles.

3. What technologies are covered in the ServiceNow training?

Training includes ITSM modules, Incident, Problem & Change Management, Service Catalog, Flow Designer, CMDB, reporting and dashboards, IntegrationHub, scripting with Business Rules and Client Scripts and ITOM concepts.

4. Are there real-time projects included in the ServiceNow training?

Yes, the course includes real-time projects simulating real IT scenarios. Participants gain practical experience in configuring modules, building dashboards, automating workflows and solving common IT challenges.

5. Do you provide resume-building support?

Yes, guidance is provided to create a professional resume highlighting ServiceNow skills, certifications and project experience. Assistance includes formatting and aligning your profile with industry expectations.

1. Who can join ServiceNow Training?

Anyone interested in IT service management, workflow automation or cloud-based platforms can join. IT professionals, software developers, system administrators and business operations staff can all benefit.

2. Do I need a degree to become a ServiceNow professional?

No formal degree is required. While IT or computer science knowledge helps, practical skills, willingness to learn and hands-on experience are more important.

3. What skills should I have before joining ServiceNow Training?

Basic IT knowledge, understanding of workflows and logical thinking help. Familiarity with databases or scripting is useful but not mandatory, as the course covers all essential concepts.

4. Do I need to know both frontend and backend before joining the course?

No, prior knowledge of frontend or backend is not necessary. The course teaches configuration, automation and basic scripting required to work on the ServiceNow platform effectively.

1. What kind of placement support is provided after the ServiceNow Training?

Placement support includes resume-building guidance, interview preparation and job referrals. Trainers help you highlight your skills, certifications and project experience to match industry requirements.

2. Will I get access to real-time projects for my resume?

Yes, the training includes real-time projects that simulate actual IT scenarios. These projects provide hands on experience and strengthen your resume for potential employers.

3. Can I apply for jobs in top IT companies after completing the course?

Absolutely. ServiceNow certification and project experience make you eligible for roles in leading IT companies. Placement support and industry-focused training improve your chances of securing top positions.

4. Is placement support available for freshers with no experience?

Yes, freshers receive complete guidance, including skill-building, mock interviews and resume preparation. The training and placement assistance help bridge the experience gap and prepare you for IT roles.

1. Do I get a certificate after finishing the ServiceNow course?

Yes, you receive a course completion certificate that validates your skills and knowledge It enhances your credibility with employers and strengthens your career profile.

2. Is it a good idea to learn ServiceNow?

Yes, learning ServiceNow opens opportunities in IT service management and workflow automation. Certified professionals are in high demand, making it a smart choice for career growth.

3. What should I know before joining a ServiceNow course?

Basic IT knowledge and understanding of workflows help. Familiarity with databases or scripting is a plus, but the course covers all necessary concepts and practical skills.

4. How does a ServiceNow course help my career?

It provides hands-on experience, certification and knowledge of ITSM processes. This prepares you for roles like ServiceNow Administrator, Developer or IT Consultant in top companies.

5. What skills will I learn in the ServiceNow course?

You will learn module configuration, workflow automation, incident and change management, service catalog setup, reporting, dashboards, basic scripting and IT asset management.

1. Will I get support for job placement after the course?

Yes, placement support is provided, including resume guidance, interview preparation and job referrals. The training helps you present your skills and certification effectively to potential employers.

2. Why do fees differ between training centers?

Fees may vary due to differences in facilities, trainer experience, course duration, included projects and additional support services offered by each center.