Best ServiceNow Training in Thiruvanmiyur With 100% Jobs | Updated 2025

ServiceNow Course for Graduates, Non-IT, Diploma Holders & Career Gap Seekers — ₹30,680/- only.

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ServiceNow Training in Thiruvanmiyur

  • Join our ServiceNow Training Institute in Thiruvanmiyur to Gain ITSM & Cloud Solutions.
  • Our ServiceNow Course in Thiruvanmiyur Covers Administration to Development.
  • Select a Learning Schedule Weekday, Weekend or Fast-track Batches.
  • Build Practical ServiceNow Skills With Real-time Projects Guided by Experienced Mentors.
  • Earn a Recognized ServiceNow Certification in Thiruvanmiyur With Placement Assistance.
  • Benefit From Dedicated Resume Building Support and Interview Preparation Guidance.

WANT IT JOB

Become a ServiceNow Developer in 3 Months

Freshers Salary

3 LPA

To

8 LPA

Quality Training With Affordable Fees in Thiruvanmiyur!
INR ₹33000
INR ₹30680

10183+

(Placed)
Freshers To IT

5298+

(Placed)
NON-IT to IT

7498+

(Placed)
Career Gap

4109+

(Placed)
Less Then 60%

Our Hiring Partners

Overview of ServiceNow Course

The ServiceNow Course in Thiruvanmiyur is designed to help freshers learn the basics of ITSM and cloud solutions in a simple way. Our ServiceNow Training in Thiruvanmiyur covers both administration and development topics with easy-to-follow lessons. We also provide full support for ServiceNow Certification to boost career opportunities. With our dedicated ServiceNow Placement assistance, freshers can confidently apply for jobs in top companies. Anyone wants to start a successful career in ServiceNow should take this course.

What You'll Learn From ServiceNow Training

Begin with ServiceNow Training in Thiruvanmiyur to learn platform basics, IT workflows and navigation effectively.

Learn to create, manage and analyze data efficiently using forms, tables and reporting tools.

Gain hands-on experience through real-time projects and practical exercises relevant to the industry.

Explore automation, scripting and workflow management to enhance IT operations.

Develop problem-solving and decision-making skills by working on realistic ServiceNow scenarios.

Earn a globally recognized ServiceNow Certification to strengthen your career prospects in IT.

Additional Info

Course Highlights

  • Kickstart Your ServiceNow Journey: Learn ITSM concepts, workflows, administration, development and real-time project handling in one complete course.
  • Get dedicated job support with ServiceNow Placement opportunities from top companies hiring skilled professionals.
  • Join hundreds of students trained and placed successfully through our strong network of industry-leading partners.
  • Learn from knowledgeable instructors have implemented ServiceNow and managed IT services for more than ten years.
  • Enjoy beginner-friendly lessons, hands-on projects and full career guidance to support your learning every step of the way.
  • Benefit from affordable fees, flexible batch schedules and 100% placement assistance, perfect for freshers and career changers.

Benefits You Gain from an ServiceNow Course in Thiruvanmiyur

  • Streamlined IT Services – ServiceNow helps organizations manage IT tasks efficiently in one platform. It automates routine processes, reducing manual work. Teams can track incidents, requests and problems easily. This improves service speed and reduces errors in IT operations.
  • Better Workflow Automation – ServiceNow allows businesses to automate repetitive workflows across departments. It connects different teams and tools for smoother operations. Automation saves time and ensures tasks are completed consistently. This helps employees to focus on more important work.
  • Real-Time Reporting – ServiceNow provides live dashboards and reports to monitor performance. Users can track incidents, service requests and project progress quickly. Real-time data helps managers make informed decisions. It also improves transparency across the organization.
  • Enhanced Productivity – With ServiceNow, employees spend less time on manual tasks and follow-ups. Tasks are assigned automatically and alerts remind users of pending work. This reduces delays and boosts overall productivity. Teams can deliver faster results with fewer errors.
  • Career Growth Opportunities – Learning ServiceNow opens doors to many IT jobs and certifications. Professionals skilled in ServiceNow are in high demand across industries. Certification proves expertise and increases chances of promotions. Its a valuable skill for freshers and experienced IT professionals alike.

Popular Tools Taught in ServiceNow Training

  • ServiceNow Studio – ServiceNow Studio is an integrated development environment used to create and manage applications on the ServiceNow platform. It allows users to design workflows, build custom apps and manage scripts in one place. Beginners can easily navigate the interface to develop and test their applications. This tool helps streamline development tasks and maintain organized projects.
  • Workflow Editor – The Workflow Editor in ServiceNow is used to design and automate business processes visually. Users can drag and drop activities to create workflows for approvals, notifications and task assignments. It reduces manual work and ensures processes run smoothly. This tool is important for automating repetitive tasks and improving efficiency.
  • Service Catalog – The Service Catalog allows organizations to create and manage service requests for employees or customers. Users can submit requests such as hardware, software or IT support tickets easily. It provides a structured system to track requests and approvals. This tool ensures faster service delivery and better user experience.
  • Reporting & Dashboards – ServiceNow’s reporting and dashboard tools help monitor data in real-time. Users can create charts, graphs and reports to track incidents, requests and performance metrics. It provides insights to improve decision-making and track progress. This tool helps managers and teams stay informed and plan better.
  • CMDB (Configuration Management Database) – The CMDB in ServiceNow stores information about IT assets and their relationships. It helps track hardware, software and network components in one place. Users can understand dependencies and manage changes effectively. This tool improves IT service management and reduces errors in operations.

Top Frameworks Every ServiceNow Developer Should Know

  • ITIL (Information Technology Infrastructure Library) – The most popular framework for IT service management is ITIL. It provides best practices for handling incidents, problems, changes and service requests. ServiceNow uses ITIL principles to streamline IT operations and improve service delivery. Understanding ITIL helps professionals align IT services with business needs efficiently.
  • Agile Framework – The Agile framework focuses on iterative development and continuous delivery of IT services. It emphasizes teamwork, collaboration and quick adaptation to changes. In ServiceNow, Agile helps manage projects, sprints and tasks effectively. Learning Agile enables professionals to deliver services faster and meet evolving business requirements.
  • DevOps Framework – DevOps integrates development and operations to enhance IT procedures and software deployment. It promotes automation, continuous integration and faster release cycles. ServiceNow integrates DevOps tools for tracking changes and managing incidents. Knowledge of DevOps helps ServiceNow professionals ensure smooth and reliable IT operations.
  • Lean IT Framework – Lean IT focuses on eliminating waste, improving efficiency and optimizing IT processes. It encourages streamlined workflows, reduced delays and better resource utilization. ServiceNow applies Lean IT principles to automate repetitive tasks and enhance productivity. Understanding Lean IT helps professionals deliver more value with fewer resources.
  • COBIT – COBIT is framework for IT governance and management. It provides guidelines to ensure IT processes meet business goals, compliance and risk management standards. ServiceNow professionals use COBIT to maintain control over IT services and align them with strategic objectives. Knowledge of COBIT strengthens decision-making and accountability in IT operations.

Essential Skills You’ll Learn in a ServiceNow Training in Thiruvanmiyur

  • ServiceNow Administration Skills – ServiceNow administration skills help you manage the platform efficiently. You learn to configure modules, manage users, set permissions and maintain workflows. These skills ensure smooth daily operations within an organization. Mastering administration makes you capable of handling IT tasks confidently.
  • Workflow Automation Skills – Workflow automation skills allow you to create automated processes in ServiceNow. You learn to design workflows that reduce manual effort and speed up tasks like approvals and notifications. Automation ensures consistency and accuracy in operations. These skills improve overall efficiency and save valuable time for teams.
  • Reporting and Analytics Skills – ServiceNow reporting and analytics skills enable you to monitor data and track performance. You learn to create reports, dashboards and visualizations to gain insights. This facilitates process improvement and well-informed decision-making. Strong reporting skills are crucial for measuring success and optimizing IT services.
  • Scripting and Development Skills – Scripting and development skills in ServiceNow allow you to customize applications and implement advanced features. Learn JavaScript, server-side and client-side scripting and application development. These skills help in solving complex business problems and building robust solutions. They are essential for advanced ServiceNow roles.
  • Problem-Solving and ITSM Skills – ServiceNow teaches problem-solving and IT Service Management (ITSM) skills to handle real-world issues effectively. You learn incident management, change management and troubleshooting techniques. These skills help in resolving problems quickly and improving service quality. Strong ITSM knowledge ensures smooth IT operations in any organization.

Key Roles and Responsibilities of ServiceNow Course

  • ServiceNow Administrator – A ServiceNow Administrator manages and maintains the ServiceNow platform. They configure modules, manage users, set permissions and ensure smooth workflows. Administrators monitor system performance and troubleshoot issues as they arise. Their role is crucial for keeping IT services running efficiently.
  • ServiceNow Developer – A ServiceNow Developer builds and customizes applications on the ServiceNow platform. They use scripting, workflows and integrations to create solutions that meet business needs. Developers test and debug their applications to ensure reliability. This role is key for implementing advanced features and improving processes.
  • ServiceNow ITSM Consultant – An ITSM Consultant implements IT Service Management processes using ServiceNow. They help organizations manage incidents, requests, changes and problems efficiently. Consultants guide teams to follow best practices and optimize workflows. Their work ensures IT services align with business goals and improve service delivery.
  • ServiceNow Business Analyst – A ServiceNow Business Analyst gathers requirements from stakeholders and translates them into platform solutions. They analyze workflows, identify improvements and suggest process changes. Analysts serve as a link between technical implementation and business needs. This role ensures projects deliver maximum value to the organization.
  • ServiceNow Project Manager – A ServiceNow Project Manager oversees ServiceNow implementation projects from start to finish. They plan timelines, allocate resources and track progress to meet project goals. Managers ensure teams follow best practices and stay within budget. Their responsibility is to deliver successful projects that improve IT operations and efficiency.

Why ServiceNow Is the Smart Choice for Freshers

  • High Demand for ServiceNow Professionals – ServiceNow skills are in high demand across IT and business organizations. Freshers with ServiceNow knowledge can find opportunities in companies looking to streamline their IT services. Learning ServiceNow gives you an edge in the job market. This makes it a strong career choice for beginners.
  • Good Salary Packages – ServiceNow professionals often receive attractive salary packages, even as freshers. Companies value the specialized skills in ITSM, workflow automation and reporting. As you acquire experience and credentials, your earning potential increases. This makes ServiceNow a financially rewarding career option.
  • Hands-On Learning Opportunities – ServiceNow training offers practical, hands-on experience with real-time projects. Freshers learn to work on workflows, automation and IT service management. This practical exposure prepares you for real-world job challenges. It ensures you are job-ready after completing the course.
  • Certification Boosts Career Growth – ServiceNow certification validates your skills and knowledge in the platform. Employers prefer certified professionals for IT roles. For freshers, a certification increases credibility and improves chances of landing a good job. Additionally it creates opportunities for future advancement.
  • Career Flexibility and Growth – ServiceNow skills can be applied in multiple IT roles, from administration to development and consulting. Freshers can explore different career paths within the platform. There are opportunities to grow into senior roles as you gain experience. This flexibility makes ServiceNow a long-term career choice.

Landing Remote Jobs with ServiceNow Skills

  • In-Demand Platform Skills – ServiceNow is widely used by companies around the world for IT service management. Professionals with ServiceNow skills are highly sought after for remote positions. Employers prefer candidates who can manage workflows and automate tasks online. This makes it easier to find remote opportunities from anywhere.
  • Ability to Work on Cloud-Based Tools – ServiceNow is a cloud-based platform, allowing work to be done from any location. Professionals can access and manage tasks, workflows and reports remotely. This flexibility suits companies looking to hire remote employees. Learning ServiceNow equips you with skills that fit remote work environments.
  • Hands-On Project Experience – ServiceNow training often includes real-time projects and practical exercises. These projects prepare you to handle tasks independently, even from a remote setting. Employers value candidates can deliver results without constant supervision. Hands-on experience increases your chances of securing remote jobs.
  • Certification Credibility – Having a ServiceNow certification demonstrates your expertise to potential employers. Certified professionals are trusted to handle tasks and projects remotely. This validation of skills increases your chances of being selected for remote positions. Certification acts as proof of capability for online work.
  • Versatility Across Roles – ServiceNow skills can be applied in administration, development, ITSM consulting and reporting roles. This versatility allows you to work in various remote job profiles. Companies often hire professionals can handle multiple responsibilities online. Broad skill sets improve your chances of getting remote employment.

What to Expect in Your First ServiceNow Job

  • Learning the Platform – In your first ServiceNow job you will spend time understanding the platform and its features. Learn about modules, workflows and basic ITSM processes. This is essential to handle daily tasks efficiently. Expect a steep but manageable learning curve in the beginning.
  • Handling Service Requests – You will be in charge of handling issues and service requests. This involves tracking issues, updating tickets and ensuring timely resolution. It helps you understand IT services operate in real companies. This experience builds a strong foundation for your career.
  • Working on Real-Time Projects – You may get small projects to work on under supervision. These projects will help to apply your ServiceNow knowledge practically. You’ll gain hands-on experience in workflows, reporting and automation. Real-time projects prepare you for more advanced responsibilities.
  • Collaborating with Teams – Expect to work closely with IT teams developers and administrators. Communication and teamwork are important to resolve issues and implement solutions. Collaboration also helps to learn from experienced professionals. This improves both your technical and soft skills.
  • Continuous Learning and Growth – ServiceNow is constantly evolving, so continuous learning is part of your job. You’ll need to stay updated with new modules, features and best practices. This keeps your skills relevant and enhances career growth. Expect to gain knowledge and expertise over time.

Leading Companies are Hiring for ServiceNow Professionals

  • Accenture – ServiceNow specialists are employed by the multinational IT services and consulting firm Accenture for implementation and support positions. They work on ITSM, workflow automation and cloud solutions for clients worldwide. Employees get exposure to diverse projects across industries. It’s a great company for building a strong ServiceNow career.
  • Infosys – Leading IT services provider Infosys provides technological solutions all around the world. To oversee IT operations, automation and application development they use ServiceNow specialists. Workers get practical experience working on ongoing projects. Both new hires and seasoned workers can benefit from Infosys' learning opportunities and career advancement.
  • HCL Technologies – HCL Technologies is a multinational IT services company focusing on digital transformation and enterprise solutions. ServiceNow professionals at HCL work on ITSM, workflow automation and platform customization projects. The company offers training and skill development opportunities. Working here helps build practical experience and long-term career growth.
  • Wipro – Wipro is a multinational IT services company known for providing IT solutions and consulting services. They hire ServiceNow professionals to manage administration, development and IT operations projects. Employees work with modern tools and gain global exposure. Wipro is ideal for freshers looking to start a ServiceNow career.
  • TCS (Tata Consultancy Services) – One of the biggest IT service providers in the world, TCS, uses ServiceNow specialists for a range of ITSM and automation positions. Professionals handle configuration, workflow development and reporting tasks for clients worldwide. TCS provides extensive training, certification support and career growth opportunities. Its a strong choice for building a long-term ServiceNow career.
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Upcoming Batches For Classroom and Online

Weekdays
03 - Nov - 2025
08:00 AM & 10:00 AM
Weekdays
05 - Nov - 2025
08:00 AM & 10:00 AM
Weekends
08 - Nov - 2025
(10:00 AM - 01:30 PM)
Weekends
09 - Nov - 2025
(09:00 AM - 02:00 PM)
Can't find a batch you were looking for?
INR ₹30680
INR ₹33000

OFF Expires in

Who Should Take a ServiceNow Course

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Working Professionals

Diploma Holders

Professionals from Other Fields

Salary Hike

Graduates with Less Than 60%

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Job Roles For ServiceNow Course in Offline

ServiceNow Administrator

ServiceNow Developer

ServiceNow Consultant

ServiceNow Business Analyst

ServiceNow Specialist

ServiceNow Solution Architect

IT Service Manager

ServiceNow ITOM Specialist

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Tools Covered For ServiceNow Course

ServiceNow Platform ServiceNow Studio Flow Designer Business Rules Client Scripts Update Sets Reports & Dashboards IntegrationHub

What’s included ?

Convenient learning format

📊 Free Aptitude and Technical Skills Training

  • Learn basic maths and logical thinking to solve problems easily.
  • Understand simple coding and technical concepts step by step.
  • Get ready for exams and interviews with regular practice.
Dedicated career services

🛠️ Hands-On Projects

  • Work on real-time projects to apply what you learn.
  • Build mini apps and tools daily to enhance your coding skills.
  • Gain practical experience just like in real jobs.
Learn from the best

🧠 AI Powered Self Interview Practice Portal

  • Practice interview questions with instant AI feedback.
  • Improve your answers by speaking and reviewing them.
  • Build confidence with real-time mock interview sessions.
Learn from the best

🎯 Interview Preparation For Freshers

  • Practice company-based interview questions.
  • Take online assessment tests to crack interviews
  • Practice confidently with real-world interview and project-based questions.
Learn from the best

🧪 LMS Online Learning Platform

  • Explore expert trainer videos and documents to boost your learning.
  • Study anytime with on-demand videos and detailed documents.
  • Quickly find topics with organized learning materials.

ServiceNow Course Syllabus

  • 🏫 Classroom Training
  • 💻 Online Training
  • 🚫 No Pre Request (Any Vertical)
  • 🏭 Industrial Expert

Our ServiceNow Training in Thiruvanmiyur is designed with a complete syllabus perfect for beginners and aspiring IT professionals. Through this ServiceNow Course, you will learn ITSM concepts, workflow automation, administration, development and reporting. The ServiceNow Course in Thiruvanmiyur also covers scripting, integrations and real-time platform management. Students gain hands-on experience through ServiceNow Internships in Thiruvanmiyur and practical projects.

  • Introduction to ServiceNow – Learn the basics of ServiceNow, including modules, ITSM concepts, workflows and administration
  • Advanced Features – Explore scripting, automation, workflow customization and integrations with other IT tools.
  • Hands-On Projects – Gain practical experience with real-time projects like incident management and service catalog creation.
  • Deployment & Tools – Manage and deploy ServiceNow applications using Studio, Workflow Editor and CMDB effectively.
Introduction to ServiceNow
Core ServiceNow Services
ServiceNow Administration Training
ServiceNow Development Training
Workflow Automation & IT Service Management
ServiceNow Analytics
ServiceNow Strategy & Real-Time Projects

This module provides foundational knowledge of ServiceNow:

  • Importance of ServiceNow: Benefits, industry trends, and business impact.
  • Core Features: ITSM, ITOM, HR Service Delivery, and Customer Service Management.
  • Key Platforms: Overview of ServiceNow Platform, Studio, Flow Designer, and IntegrationHub.
  • Career Paths: Roles such as ServiceNow Administrator, Developer, Consultant, and Solution Architect.

This module covers essential services and functionalities in ServiceNow:

  • ServiceNow Administration: User management, roles, groups, and access control.
  • Data Management: Importing, exporting, and maintaining data accuracy across tables.
  • Customization: Creating tables, fields, forms, workflows, and business rules.
  • Reports & Dashboards: Building actionable insights and visual summaries for IT operations.

Learn to configure and manage ServiceNow effectively:

  • Admin Interface: Navigation, tables, forms, lists, and module configuration.
  • Automation Tools: Flow Designer, Business Rules, Client Scripts, and Workflows.
  • Security & Access: Roles, groups, ACLs, and field-level permissions.
  • Performance Tracking: Monitoring dashboards, reports, and audit logs for system health.

This module provides hands-on learning for ServiceNow development:

  • Scripting: Writing Business Rules, Client Scripts, Script Includes, and asynchronous processes.
  • UI & Components: Designing custom forms, UI actions, and portals.
  • App Building: Building and deploying applications, tables, and custom workflows.
  • Testing & Deployment: Using Sandbox environments, update sets, and version control.

Learn to integrate and automate IT workflows using ServiceNow :

  • ITSM Modules: Incident, Problem, Change, Request, and Knowledge Management.
  • Service Catalog & Approvals: Designing catalog items, workflows, and approvals.
  • Integration: Connecting ServiceNow with third-party apps and APIs.
  • Automation Tools Overview: Flow Designer, Business Rules, and Scripted Workflows.

Understand how to track performance and measure IT service success:

  • Reports & Dashboards: Custom reporting, KPIs, and visual summaries.
  • Performance Analytics: Trend analysis, predictive insights, and SLA tracking.
  • KPIs & Metrics: Incident resolution, request fulfillment, and change success rates.
  • Data Management Tools: Import sets, transforms, and data validation rules.

Apply ServiceNow skills to real-world scenarios:

  • Project Planning: Define goals, scope, and timelines for ITSM projects.
  • Live Projects: Work on real ServiceNow implementation and customization tasks.
  • Performance Review: Analyze dashboards, reports, and process efficiency.
  • Capstone Project: Build end-to-end ServiceNow solutions including automation, dashboards, and workflows.

🎁 Free Addon Programs

Aptitude, Spoken English

🎯 Our Placement Activities

Daily Task, Soft Skills, Projects, Group Discussions, Resume Preparation, Mock Interview

Gain Hands-On Experience in ServiceNow Projects

Placement Support Overview

Today's Top Job Openings for ServiceNow

ServiceNow Administrator

Company Code : SFG968

Chennai, Tamilnadu

₹35,000 – ₹50,000 a month

Any Degree

Exp 0-2 yrs

  • We’re hiring a ServiceNow Administrator to manage users, configure roles, automate workflows, and maintain system security. Candidates should be familiar with ITSM modules, dashboards, and ServiceNow platform administration.
  • Easy Apply

    ServiceNow Developer

    Company Code : XJA654

    Chennai, Tamilnadu

    ₹40,000 – ₹60,000 a month

    Any Degree

    Exp 1-3yr

  • Join us as a ServiceNow Developer to design, code, test, and implement custom applications and workflows. Proficiency in scripting, Business Rules, Flow Designer, and UI customization is required.
  • Easy Apply

    ServiceNow Consultant

    Company Code : EVW078

    Chennai, Tamilnadu

    ₹20,000 - ₹45,000 a month

    Any Degree

    Exp 2-4 yrs

  • Seeking a ServiceNow Consultant to analyze business requirements, implement ITSM solutions, and optimize workflows. Strong communication and problem-solving skills are essential for successful client engagement.
  • Easy Apply

    ServiceNow Architect

    Company Code : CVT596

    Chennai, Tamilnadu

    ₹30,000 – ₹35,000 a month

    Any Degree

    Exp 3-6 yrs

  • We’re looking for a ServiceNow Architect to design scalable ITSM solutions, oversee integrations, and ensure alignment with business goals. Expertise in ServiceNow modules, security, and system architecture is required.
  • Easy Apply

    ServiceNow Business Analyst

    Company Code : DBL410

    Chennai, Tamilnadu

    ₹35,000 – ₹55,000 a month

    Any Degree

    Exp 1-3 yrs

  • Become a ServiceNow Business Analyst to gather requirements, document ITSM processes, and translate them into ServiceNow solutions. Collaborate with stakeholders to ensure accurate implementation and optimized workflows.
  • Easy Apply

    ServiceNow ITSM Specialist

    Company Code : UFB896

    Chennai, Tamilnadu

    ₹25,000 – ₹45,000 a month

    Any Degree

    Exp 1–4 yrs

  • We’re hiring a ServiceNow ITSM Specialist to manage IT service processes, monitor SLAs, and implement best practices across incidents, changes, and requests. Expertise in ITSM modules and reporting is preferred.
  • Easy Apply

    ServiceNow Project Manager

    Company Code : QIH643

    Chennai, Tamilnadu

    ₹50,000 – ₹80,000 a month

    Any Degree

    Exp 3–5 yrs

  • Join us as a ServiceNow Project Manager to plan, execute, and monitor ITSM projects. Responsible for timelines, budgets, and stakeholder communication while ensuring successful deployment of ServiceNow solutions.
  • Easy Apply

    ServiceNow Implementation Specialist

    Company Code : NIM808

    Chennai, Tamilnadu

    ₹45,000 – ₹70,000 a month

    Any Degree

    Exp 2–4 yrs

  • We are looking for a ServiceNow Implementation Specialist to deploy ITSM solutions, configure modules, automate workflows, and provide user training. Strong knowledge of ServiceNow best practices and integrations is required.
  • Easy Apply

    Internship Highlights for ServiceNow

    Real-Time Projects

    • 1. Gain hands-on experience by working on live ServiceNow implementations and ITSM applications.
    • 2. Learn real-world problem-solving through incident, change, and workflow automation scenarios.
    Book Session

    Skill Development Workshops

    • 1. Participate in focused sessions on trending ServiceNow tools and features.
    • 2. Learn directly from industry experts through guided practical exercises on workflows, scripting, and analytics.
    Book Session

    Employee Welfare

    • 1. Enjoy benefits like health coverage, flexible hours, and wellness programs during internships or training.
    • 2. Companies prioritize mental well-being and work-life balance for all employees in ServiceNow teams.
    Book Session

    Mentorship & Peer Learning

    • 1. Learn under experienced ServiceNow mentors to guide your technical and career growth.
    • 2. Collaborate with peers to enhance learning through scenario-based exercises and group projects.
    Book Session

    Soft Skills & Career Readiness

    • 1. Improve communication, teamwork, and time management skills for professional ServiceNow roles.
    • 2. Prepare for interviews and workplace dynamics with mock sessions, case studies, and expert guidance.
    Book Session

    Certification

    • 1. Earn recognized credentials to validate your ServiceNow skills.
    • 2. Boost your resume with course or project completion certificates from reputed ServiceNow training platforms.
    Book Session

    Sample Resume for ServiceNow (Fresher)

    • 1. Simple and Neat Resume Format

      – Use a clean layout with clear sections such as summary, ServiceNow skills, certifications, education, and projects.

    • 2. List of ServiceNow Skills You Know

      – Highlight skills like ServiceNow Administration, Flow Designer, Scripting (Business Rules & Client Scripts), UI & Portal Customization, Workflow Automation, Reports & Dashboards, and ITSM Management.

    • 3. Real-Time Projects and Achievements

      – Include 1–2 ServiceNow projects with a brief description, tools used, and key outcomes or achievements.

    Top ServiceNow Interview Questions and Answers (2025 Guide)

    Ans:

    ServiceNow is a cloud-based IT Service Management platform designed to streamline IT operations and manage incidents, requests, changes, assets and workflows. It enables organizations to improve service delivery, automate processes and make data-driven decisions, ensuring IT operations are more efficient and reliable.

    Ans:

    The implementation process begins with analyzing business requirements and understanding existing IT workflows. Next, relevant ServiceNow modules are configured, including tables, workflows and automation using Flow Designer or scripting. Rigorous testing is performed and continuous collaboration with stakeholders ensures the final solution aligns with organizational goals.

    Ans:

    Commonly utilized tools include Incident, Problem, Change and Service Catalog modules. Flow Designer automates tasks while Reports and Dashboards provide analytics. IntegrationHub is used to connect with third-party systems and customization is achieved through scripting tools like Business Rules, Client Scripts and UI Policies.

    Ans:

    User requirements are gathered through direct engagement and validated via user acceptance testing (UAT). Continuous feedback is collected to improve usability. To attain high user satisfaction, a focus is focused on user-friendly forms, automated workflows, precise data management and effective service delivery.

    Ans:

    A ServiceNow table is a database structure that stores records such as incidents, users or assets. While default tables are provided custom tables can be created for specific business needs. These tables organize data systematically and enable comprehensive reporting and analytics.

    Ans:

    Challenges are addressed by reviewing logs and configurations, consulting stakeholders and applying industry best practices. Clear communication and documentation of the resolution process ensure issues are resolved efficiently without disrupting IT operations.

    Ans:

    A ServiceNow Flow is a no-code automation tool that enables processes like data collection, record updates and IT task management to run automatically. It improves productivity and efficiency across IT operations by getting rid of tedious manual tasks and guaranteeing consistent execution.

    Ans:

    Staying current involves reviewing release notes, attending official training sessions and webinars, participating in community forums and studying best practice guides. Being connected to the ServiceNow ecosystem ensures effective use of the latest features and maintains high-quality service delivery.

    Ans:

    Reports provide detailed listings of records based on specific criteria, while dashboards visually display key metrics and performance indicators. These tools monitor IT operations, track SLA compliance and provide actionable insights to support strategic and operational decision-making.

    Ans:

    Solutions are designed to follow industry best practices, platform capabilities and ServiceNow governance while aligning with business objectives. Collaboration with stakeholders and careful planning ensures implementations are scalable, maintainable and efficient.

    Company-Specific Interview Questions from Top MNCs

    1. What is ServiceNow and what is its function?

    Ans:

    ServiceNow is a cloud-based IT Service Management platform designed to help organizations manage incidents, change requests, assets and workflows efficiently. By maintaining accurate data and supporting data-driven decision-making, it simplifies IT operations and enhances service delivery across the organization.

    2. What are the key principles for a successful ServiceNow implementation?

    Ans:

    A successful ServiceNow implementation focuses on maintaining clean and accurate data in tables, automating repetitive IT tasks and ensuring intuitive forms and navigation. Providing actionable reports and dashboards supports decision-making, while configurations must comply with IT policies, business objectives and regulatory standards.

    3. How is requirement gathering conducted in ServiceNow projects?

    Ans:

    Requirement gathering involves collecting detailed information about business needs and user expectations through interviews, workshops, surveys and observation of current processes. These insights help define workflows, module configurations and customizations to ensure the ServiceNow platform effectively supports organizational goals.

    4. What accessibility considerations are important when designing ServiceNow applications?

    Ans:

    Designing accessible ServiceNow applications requires clear and readable form layouts with proper field labels compatible with screen readers. Forms and tables should be navigable via keyboard, standardized UI components should be used for consistency and clear instructions or help text should be provided to guide users.

    5. What is a ServiceNow table and how is it used?

    Ans:

    A ServiceNow table is a database structure that stores specific types of information, such as incidents, users or assets. Tables may be standard, provided out-of-the-box by ServiceNow or custom-built to meet unique business needs. They enable structured data management and comprehensive reporting.

    6. How can reports and dashboards be designed effectively in ServiceNow?

    Ans:

    Creating effective reports and dashboards begins with identifying key metrics and KPIs important to stakeholders. Selecting the right report type list, pivot or performance analytics ensures data is clearly presented. Filtering and grouping data appropriately, adding charts and visualizations and refining based on user feedback ensures usability and insight.

    7. What does automation in ServiceNow involve?

    Ans:

    ServiceNow automation utilizes tools like Flow Designer, Business Rules and Workflow Editor to streamline IT processes. Automation improves operational efficiency, reduces manual errors and ensures timely execution of tasks across incident management, service requests and other IT operations.

    8. What steps are typically followed to implement a ServiceNow project?

    Ans:

    A typical ServiceNow project follows a structured approach: analyzing requirements to understand IT workflows and goals; designing system architecture, workflows and automation; developing and configuring tables, forms, workflows and scripts; performing comprehensive testing including unit and user acceptance testing; and finally, deploying the system and providing user training.

    9. How is the success of a ServiceNow implementation validated?

    Ans:

    Validation involves conducting user acceptance testing, reviewing reports and dashboards, testing workflows and scripts, verifying data accuracy and gathering stakeholder feedback. This ensures that the solution meets both IT requirements and business objectives while delivering intended benefits.

    10. How is uniformity ensured across various ServiceNow modules?

    Ans:

    Consistency is achieved by applying naming conventions for tables, fields and workflows and using standardized forms, views and UI policies. Documenting configurations and customizations supports maintenance, while reusing workflows and automation templates promotes uniformity. Regular audits and reviews help ensure adherence to best practices and business processes.

    1. What sets ServiceNow apart from other ITSM platforms?

    Ans:

    ServiceNow is a cloud-based IT Service Management platform that efficiently manages incidents, changes, requests, assets and workflows. Its distinction comes from advanced automation capabilities, highly configurable workflows, robust analytics and seamless integrations. This flexibility allows organizations to tailor IT operations to their specific business requirements.

    2. What essential skills are required for a ServiceNow professional?

    Ans:

    A competent ServiceNow professional should be skilled in core modules such as Incident, Problem, Change and Service Catalog. Proficiency in configuration and automation tools like Flow Designer, Business Rules and Workflow Editor is important. Additionally the ability to create insightful reports and dashboards, basic scripting knowledge with Client Scripts and UI Policies and strong problem-solving, communication and teamwork skills are essential.

    3. How should a new ServiceNow project be executed?

    Ans:

    Launching a ServiceNow project starts with understanding IT objectives and gathering user requirements through stakeholder discussions and process analysis. Next, the data model is designed and tables, workflows and automations are configured. Reports and dashboards are created for monitoring, rigorous testing is conducted and continuous feedback is collected to refine the system and ensure user adoption.

    4. What is a ServiceNow table and why is it important?

    Ans:

    Records like incidents, users or assets are stored in a ServiceNow table, a type of database structure. While custom tables can be made to satisfy particular business needs, standard tables are supplied by default. Tables are essential for effective data organization, precise reporting and seamless IT service operations.

    5. How can a ServiceNow solution be made user-friendly and accessible?

    Ans:

    Designing a user-friendly ServiceNow solution involves creating clear, intuitive forms, ensuring smooth navigation and maintaining consistent naming conventions. Readable layouts, well-labeled fields and keyboard accessibility enhance usability. Incorporating tooltips, help texts and conducting usability testing ensures compliance with accessibility best practices for all users.

    6. Which tools are commonly used for ServiceNow development and why?

    Ans:

    Key tools include ServiceNow Studio for application management and scripting and Flow Designer for no-code workflow automation. Business Rules and Client Scripts allow advanced customization and process automation. Reports and Dashboards help track performance metrics and provide actionable insights for IT decision-making.

    7. Why are Reports and Dashboards significant in ServiceNow?

    Ans:

    Reports and Dashboards provide valuable insights from ServiceNow data, allowing detailed analysis of incidents, requests and changes. Dashboards visually display KPIs and trends, assisting managers in monitoring IT service performance. These tools support data-driven decision-making by highlighting bottlenecks and areas needing improvement.

    8. How are feedback and issues managed during a ServiceNow implementation?

    Ans:

    Feedback and issues are addressed by carefully documenting and evaluating inputs against IT processes and user needs. Adjustments to configurations, workflows or scripts are implemented as required. Clear communication with stakeholders ensures understanding, while solutions are designed to remain scalable, maintainable and compliant with organizational standards.

    9. What testing approaches are used in ServiceNow implementations?

    Ans:

    Testing includes User Acceptance Testing (UAT) where end users validate system functionality. Sandbox testing allows safe trials of configurations and workflows before deployment. Regression testing ensures updates do not affect existing functions and data validation checks the accuracy of records and workflows. Feedback sessions further facilitate continuous improvement.

    10. How can professionals keep up with ServiceNow trends and updates?

    Ans:

    Staying updated involves regularly reviewing release notes, attending official training sessions and webinars and participating in community forums. Engaging with user groups, industry events and exploring new platform integrations helps maintain awareness of best practices, new features and emerging trends to deliver modern IT solutions.

    1. How do the responsibilities of a ServiceNow Administrator differ from those of a ServiceNow Developer?

    Ans:

    A ServiceNow Administrator primarily manages the platform by configuring tables, forms, workflows, reports and controlling user access, focusing on system setup without coding. In contrast, a ServiceNow Developer handles scripting using Business Rules, Client Scripts and Flow Designer to build custom applications and enhance platform functionality. Administrators emphasize configuration, usability and system management, while developers focus on coding, advanced customizations and extending platform capabilities.

    2. What is the significance of gathering business requirements in ServiceNow projects?

    Ans:

    Gathering business requirements involves conducting interviews, workshops, surveys and analyzing existing IT workflows to understand organizational goals and user expectations. This step is crucial to configure ServiceNow accurately, minimize unnecessary customizations and deliver a solution that aligns with both business objectives and end-user needs.

    3. What best practices should be followed during a ServiceNow implementation?

    Ans:

    Best practices include maintaining clean and validated data records and using automation tools such as Flow Designer and Workflow Editor instead of excessive scripting. Consistent naming conventions for tables, fields and workflows enhance clarity. Developing scalable reports and dashboards and testing thoroughly in a sandbox environment before production deployment ensures reliability and smooth system operation.

    4. Which tools are commonly used for ServiceNow development and administration?

    Ans:

    Commonly used tools include ServiceNow Studio for managing applications and scripts and Flow Designer for no-code workflow automation. Business Rules and Client Scripts provide advanced customization and automation when necessary. Reports and Dashboards are essential for analytics and KPI tracking, IntegrationHub allows connections with third-party systems and Update Sets facilitate smooth deployment across environments.

    5. Why is data security important in ServiceNow and how is it maintained?

    Ans:

    Data security is vital to protect sensitive IT and business information while ensuring proper access controls. Security is managed through role-based access, Access Control Lists (ACLs) and field-level security measures. These mechanisms safeguard user and stakeholder trust, support regulatory compliance and prevent unauthorized access to confidential data.

    6. How are ServiceNow tables and records created and utilized?

    Ans:

    ServiceNow tables represent business entities such as Incidents, Changes and Assets. Standard tables handle common ITSM functions, while custom tables address specific business needs. Fields, relationships and validation rules are defined within these tables. They are essential for enabling workflows, automation and reporting, optimizing overall IT service management.

    7. What is the typical workflow for implementing a ServiceNow project?

    Ans:

    Implementation begins with gathering IT and business requirements. Next, tables, forms, workflows and security models are designed. Configuration and development follow, including building necessary components and customizations. Testing is conducted in development or sandbox environments, incorporating user acceptance and regression tests. Finally, the system is deployed to production with user training and ongoing support.

    8. How is stakeholder feedback managed during a ServiceNow project?

    Ans:

    Stakeholder feedback is documented carefully and categorized based on business impact. Prioritization is guided by feasibility and alignment with IT objectives. Transparent communication about design and configuration decisions is maintained and iterative refinements are made during user acceptance testing to ensure that stakeholder requirements are effectively validated.

    9. What best practices are recommended when working with ServiceNow?

    Ans:

    Recommended best practices include prioritizing declarative tools like Flow Designer and Workflow Editor over scripting, maintaining clear naming conventions for tables and fields and avoiding hardcoding by using configuration tables or properties. Regular data cleansing, validation and periodic audits of user roles and permissions help maintain system integrity, security and scalability.

    10. How can professionals stay updated with the latest ServiceNow trends and technologies?

    Ans:

    Staying updated involves reviewing ServiceNow release notes, completing official training and certifications and participating in webinars and community events. Active engagement in user groups, forums and Knowledge Conferences facilitates knowledge sharing, while exploring new applications and integrations from the ServiceNow Store ensures utilization of the latest platform capabilities.

    1. How do the responsibilities of a ServiceNow Administrator differ from those of a ServiceNow Developer?

    Ans:

    A ServiceNow Administrator manages platform configuration by handling users, roles, security settings, workflows, reports and dashboards without coding. A ServiceNow Developer focuses on creating custom solutions using scripting tools such as Business Rules, Client Scripts, Flow Designer and UI Policies. Administrators optimize usability and IT operations while developers extend platform functionality through automation and advanced customizations.

    2. How is requirement gathering carried out in a ServiceNow project?

    Ans:

    Requirement gathering involves engaging stakeholders through interviews, surveys and analyzing existing IT processes to understand business goals and user needs. This information is crucial for defining tables, fields, workflows and automation, ensuring the ServiceNow solution aligns with organizational IT processes and delivers meaningful business value.

    3. Which tools are commonly used for ServiceNow development and administration?

    Ans:

    Common tools include ServiceNow Studio for managing applications, Flow Designer for no-code workflow automation and Business Rules and Client Scripts for advanced scripting. Update Sets facilitate migration of changes between environments, Reports and Dashboards provide analytics and visualization and IntegrationHub connects ServiceNow with external systems.

    4. What is a ServiceNow Table and how is it created?

    Ans:

    A ServiceNow Table serves as a database structure to store records like Incidents, Changes or Assets. Standard tables are pre-built while custom tables can be created to support unique IT processes. Creating a custom table involves defining fields, establishing relationships, setting access controls and integrating it into workflows, automation and reporting processes.

    5. How is security and accessibility ensured in ServiceNow implementations?

    Ans:

    Security is maintained through role configurations, Access Control Lists (ACLs) and field-level security to protect sensitive data. Accessibility is achieved by designing clear and readable forms, intuitive navigation, proper field labeling and ensuring smooth system functionality across different devices, making the platform usable for all types of users.

    6. What is the process for creating reports and dashboards in ServiceNow?

    Ans:

    The process begins by identifying key IT metrics and relevant data sources. Reports are designed with filters, groupings and visual elements to organize data effectively. Dashboards display KPIs using charts and graphs and testing with end-users along with feedback collection ensures actionable insights and usability.

    7. How are ServiceNow solutions validated before deployment?

    Ans:

    Validation involves comprehensive testing in development or sandbox environments, including user acceptance testing (UAT) and regression testing. Simulating real-world IT scenarios verifies that workflows, automation and data models function correctly. Before the solution is put into production, stakeholder feedback is taken into account to make sure it satisfies all business and IT requirements.

    8. What are the key principles for a successful ServiceNow implementation?

    Ans:

    Successful implementations maintain clean, validated data and build scalable, maintainable configurations. Declarative tools are prioritized over custom scripting, naming conventions are consistent and thorough documentation is maintained. Automation is implemented to enhance efficiency without introducing unnecessary complexity.

    9. How is conflicting feedback from stakeholders managed during a ServiceNow project?

    Ans:

    Conflicting feedback is addressed by documenting and mapping comments against IT requirements and system constraints. Prioritization is based on business impact and transparent communication explains trade-offs. Balanced solutions are proposed to satisfy stakeholder concerns while keeping project goals intact.

    10. How can professionals stay updated with the latest ServiceNow trends and technologies?

    Ans:

    Staying current involves completing official ServiceNow training and certifications, reviewing release notes and attending webinars and community events. Active engagement in forums, user groups and exploring new integrations from the ServiceNow Store helps maintain skills and keeps awareness of emerging platform features and best practices.

    1. How does a ServiceNow Administrator differ from a ServiceNow Developer?

    Ans:

    A ServiceNow Administrator manages platform configuration by handling users, roles, access controls, workflows, reports and dashboards, usually without coding. A ServiceNow Developer, on the other hand, builds custom functionalities using scripting tools like Business Rules, Client Scripts, Flow Designer and UI Policies. Administrators focus on usability and system setup, while developers enhance the platform through coding, integrations and advanced automation.

    2. How are priorities determined when deploying ServiceNow for diverse IT users?

    Ans:

    Prioritization is based on aligning IT objectives with user requirements and evaluating the impact on overall productivity. Collecting stakeholder feedback, analyzing existing usage patterns and reviewing current IT processes helps determine which features and workflows deliver the highest value and should be implemented first.

    3. What is the typical process for implementing a new ServiceNow feature or solution?

    Ans:

    Implementation starts with gathering IT requirements and input from users. Tables, forms, workflows and security settings are then designed and configured. Automation is developed using Flow Designer or Workflow Editor with scripts added as needed. After thorough testing in sandbox environments, including user acceptance testing and feedback collection, the solution is deployed to production along with user training for smooth adoption.

    4. How is data security and accessibility ensured in ServiceNow?

    Ans:

    Roles, access controls (ACLs) and field-level security are used to maintain security and guarantee that only authorized users can access sensitive data. Accessibility is achieved by designing clear, readable forms, intuitive navigation and ensuring smooth operation across multiple devices, making the platform usable for all types of users.

    5. How is the effectiveness of a ServiceNow implementation measured?

    Ans:

    Effectiveness is evaluated by monitoring key metrics such as issue resolution times, workflow efficiency, automation performance, data quality and user adoption. Reports and dashboards provide continuous insights and ongoing user feedback enables iterative improvements, ensuring that the system delivers maximum business value.

    6. Can you give an example of a challenging ServiceNow issue and its resolution?

    Ans:

    One challenge involved duplicate configuration item records that caused inaccuracies in reporting. The issue was resolved by performing root cause analysis, implementing duplicate detection rules with precise matching criteria, automating the merging process and educating users on best practices. This approach improved data integrity and streamlined IT workflows.

    7. Which tools are commonly used in ServiceNow development and administration?

    Ans:

    Common tools include ServiceNow Studio for managing applications and scripts, Flow Designer for no-code automation and Business Rules and Client Scripts for implementing advanced logic. Update Sets help migrate configurations, Reports and Dashboards provide insights through visualization and IntegrationHub enables connections with third-party applications.

    8. How is conflicting stakeholder feedback handled during ServiceNow projects?

    Ans:

    Conflicting feedback is documented and evaluated against IT priorities and system capabilities. Transparent communication is maintained to explain trade-offs and prioritization is based on business impact and ROI. Balanced solutions are proposed and tested with users to align expectations while achieving project objectives.

    9. Why is accurate data important in ServiceNow projects?

    Ans:

    Data serves as the foundation for IT performance analysis, workflow efficiency and informed decision-making. Reports, dashboards and analytics help identify bottlenecks, validate requirements and monitor adoption. Automation and the efficient running of IT processes depend on the maintenance of accurate and clean data.

    10. How can ServiceNow professionals stay updated with evolving platform features?

    Ans:

    Staying current involves completing official ServiceNow training and certifications, reviewing release notes and participating in webinars and community events. Engagement in forums, user groups, exploring new integrations from the ServiceNow Store and hands-on practice in sandbox environments helps maintain knowledge of emerging capabilities and best practices.

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    The details mentioned here are for supportive purposes only. There are no tie-ups or links with the corresponding PGs.

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    Top ServiceNow Job Opportunities for Freshers

    • 1. ServiceNow Jobs at Startups and IT Companies
    • 2. Campus Placements and IT Service Jobs
    • 3. Internship-to-Job Programs
    • 4. Apply Through Job Portals
    • 5. Skills That Help You Get Hired

    Getting Started With ServiceNow Training in Thiruvanmiyur

    Easy Coding
    8 Lakhs+ CTC
    No Work Pressure
    WFH Jobs (Remote)

    Why ServiceNow is the Ultimate Career Choice

    High Demand

    Companies prefer multi-skilled professionals can handle entire project cycles.

    Global Opportunities

    Open doors to remote and international job markets.

    High Salary

    Enjoy competitive salaries and rapid career advancement.

    Flexible Career Path

    Explore roles such as developer, architect, freelancer, or entrepreneur.

    Future-Proof Career

    Stay relevant with skills that are consistently in demand in the evolving tech landscape.

    Versatility Across Industries

    Work in various domains like e-commerce, healthcare, finance, and more.

    Career Support

    Placement Assistance

    Exclusive access to ACTE Job portal

    Mock Interview Preparation

    1 on 1 Career Mentoring Sessions

    Career Oriented Sessions

    Resume & LinkedIn Profile Building

    Get Advanced ServiceNow Certification

    You'll receive a certificate proving your industry readiness.Just complete your projects and pass the pre-placement assessment.This certification validates your skills and prepares you for real-world roles.

    • ServiceNow Certified System Administrator (CSA)
    • ServiceNow Certified Application Developer (CAD)
    • ServiceNow Certified Implementation Specialist (CIS)
    • ServiceNow Certified Technical Architect (CTA)
    • ServiceNow Certified Application Specialis

    A ServiceNow certification significantly enhances professional credibility and demonstrates technical knowledge. While it guarantees a job only when combined with hands-on experience, problem-solving ability and effective communication employers prefer candidates can apply ServiceNow skills to real business scenarios. Certification opens doors, but practical expertise ensures career success.

    The duration depends on the certification level and individual learning pace. Entry-level certifications like the System Administrator usually require six to eight weeks of consistent study. Advanced certifications, such as Application Developer or Implementation Specialist, can take three to six months. Intensive bootcamps often run for 8 to 12 weeks, whereas self-paced learning varies according to practice, dedication and prior knowledge of the platform.

    Here are some key benefits of becoming ServiceNow certified:

    • Provides official acknowledgment of expertise in ServiceNow.
    • Enhances career opportunities with higher salary potential worldwide.
    • Builds professional credibility and confidence in IT roles.
    • Strengthens visibility on resumes, LinkedIn and professional networks.
    • Offers practical experience through real-world scenarios and project exposure.
    • Enroll in structured ServiceNow training courses tailored to the desired certification.
    • Practice regularly using the ServiceNow Developer Instance and real project scenarios.
    • Study the official certification guide and take practice exams to measure readiness.
    • Work on case studies and simulations that replicate actual ServiceNow implementations.
    • Participate in forums, community discussions and webinars to gain insights from experts and peers.

    Complete Your Course

    A Downloadable Certificate in PDF Format, Immediately Available to You When You Complete Your Course.

    Get Certified

    A Physical Version of Your Officially Branded and Security-Marked Certificate.

    Get Certified

    Lowest ServiceNow Course Fees

    Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

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    How is ACTE's ServiceNow Training Different?

    Feature

    ACTE Technologies

    Other Institutes

    Affordable Fees

    Competitive Pricing With Flexible Payment Options.

    Higher ServiceNow Fees With Limited Payment Options.

    Industry Experts

    Well Experienced Trainer From a Relevant Field With Practical ServiceNow Training

    Theoretical Class With Limited Practical

    Updated Syllabus

    Updated and Industry-relevant ServiceNow Course Curriculum With Hands-on Learning.

    Outdated Curriculum With Limited Practical Training.

    Hands-on projects

    Real-world ServiceNow Projects With Live Case Studies and Collaboration With Companies.

    Basic Projects With Limited Real-world Application.

    Certification

    Industry-recognized ServiceNow Certifications With Global Validity.

    Basic ServiceNow Certifications With Limited Recognition.

    Placement Support

    Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

    Basic Placement Support

    Industry Partnerships

    Strong Ties With Top Tech Companies for Internships and Placements

    No Partnerships, Limited Opportunities

    Batch Size

    Small Batch Sizes for Personalized Attention.

    Large Batch Sizes With Limited Individual Focus.

    LMS Features

    Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

    No LMS Features or Perks.

    Training Support

    Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

    Limited Mentor Support and No After-hours Assistance.

    ServiceNow Course FAQs

    1. Which foundational skills are essential to start a career in ServiceNow?

    A strong career in ServiceNow begins with analytical thinking, problem-solving and effective communication. Understanding IT service management concepts, basic databases and introductory scripting can provide an advantage, though these skills are enhanced during training. Soft skills like time management, collaboration and attention to detail help learners configure workflows, automate processes and manage IT services efficiently.
    ServiceNow professionals are in high demand across sectors such as IT, healthcare, finance, telecom and large enterprises. Their ability to streamline workflows, manage IT operations and improve service delivery makes them highly valued. With digital transformation increasing globally, certified professionals with technical knowledge, problem-solving skills and practical experience stand out and enjoy strong employability.
    A typical ServiceNow course covers IT Service Management (ITSM), workflow automation, incident and problem management, CMDB (Configuration Management Database), Service Catalog, knowledge management, reporting, basic scripting, integration techniques and application development. The curriculum combines theoretical concepts with hands-on exercises to provide practical experience that mirrors real-world IT scenarios.
    Yes, hands-on exercises and projects form a critical part of ServiceNow training. Learners work on scenarios like automating workflows, configuring CMDBs, creating service catalogs and developing custom applications. These practical tasks help build real-world experience, enhance confidence and improve job-ready skills that are immediately applicable in professional settings.
    ServiceNow training often includes guidance for creating professional resumes highlighting platform expertise, project experience and technical skills. Career support ensures learners present their abilities effectively to employers, increasing chances of securing interviews and gaining opportunities in reputable companies.
    ServiceNow courses are suitable for IT professionals, fresh graduates and individuals aspiring to start a career in IT service management. Professionals from IT support, networking, software development and business process backgrounds can benefit, regardless of prior ServiceNow experience.
    A specific academic degree is not necessary to start a ServiceNow career. Employers often prioritize hands-on skills, practical experience and certifications over formal qualifications. Knowledge of IT processes, databases or scripting is helpful but not mandatory to enroll.
    Basic familiarity with IT concepts, service management and databases can help learners grasp concepts faster, but it is not essential. The course is designed to take learners from foundational understanding to advanced expertise. Beginners only need analytical thinking, meticulous attention to detail and a will to study.
    No prior ServiceNow experience is necessary. The course is structured to guide learners from beginner to advanced levels, with hands-on exercises and guided projects ensuring that even newcomers can confidently develop practical ServiceNow skills.

    1. What type of job assistance is provided after completing ServiceNow training?

    Placement support often includes access to job listings, resume reviews and interview preparation sessions. Some institutes have collaborations with companies and recruitment agencies, helping learners connect with potential employers. This assistance bridges the gap between training completion and launching a professional career.

    2. Can completed training projects be showcased to prospective employers?

    Yes, projects and exercises completed during training can be added to professional portfolios. Real-world tasks like workflow automation, incident management and ServiceNow application development demonstrate practical expertise, improving employability for roles such as ServiceNow Developer, Administrator or Consultant.

    3. Are learners prepared to apply for the roles in leading companies?

    Completing a ServiceNow course equips learners with theoretical knowledge and practical skills. When combined with certification, this preparation makes candidates highly competitive for ITSM and ServiceNow roles in leading companies and multinational organizations.

    4. Is placement support available for freshers and career changers?

    ServiceNow training programs support both freshers and professionals transitioning from other fields. Through mock interviews, resume workshops and hands-on project exercises, learners gain confidence and acquire the skills needed to start their careers successfully, even without prior experience.
    Participants who complete the course successfully are given a certificate attesting to their comprehension of ServiceNow modules and practical skills. This credential also positions learners for authentic ServiceNow certifications, boosting credibility and improving career prospects.
    ServiceNow certification is highly regarded globally and can significantly enhance career opportunities. It opens doors to higher-paying roles, leadership positions and jobs in multinational organizations. In addition to career advancement, certification builds technical and problem-solving skills crucial for managing IT services effectively.
    Before enrollment, learners should have an interest in IT service management, workflow automation and application development. While prior experience is not necessary, familiarity with IT processes can help. Understanding eligibility, course structure and available resources ensures candidates are well-prepared to succeed.
    ServiceNow courses develop skills in configuration, administration, automation and reporting within the platform. These abilities enhance career growth by preparing learners for advanced roles such as ServiceNow Developer, Administrator or Consultant while also opening opportunities in leadership and strategic IT positions.
    Training provides hands-on expertise in modules including incident and problem management, service catalog creation, workflow automation, scripting and reporting. These skills enable professionals to implement solutions in real-world environments, qualify for technical roles and contribute effectively to IT operations.

    1. Is job placement support included in the course fee?

    Most ServiceNow programs include placement assistance in the course fee. Services often cover resume building, mock interviews and career guidance, ensuring learners are ready for professional roles immediately after completing the training.
    Fees vary based on course depth, access to learning materials, number of hands-on exercises and post-training support. Premium institutes may offer personalized mentoring, lifetime access to resources or specialized certification preparation, affecting pricing.
    Many institutes offer budget-friendly training, including installment plans, early registration discounts and scholarships. These options make it easier for beginners to invest in training and certification without financial strain.
    We provide the same fee for everyone, whether the course is online or offline. The cost is consistent for all learners, ensuring equal access to training, materials and support.
    Learn (ServiceNow Development, Administration, Integration, ITSM, ITOM, and Workflow Automation) at just 30,680/- Only.
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    ServiceNow Course for Graduates, Non-IT, Diploma Holders & Career Gap Seekers — ₹30,680/- only.

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