For services to give genuine incentive to the business, they should be designed with the business destinations at the top of the priority list. Design includes the entire IT association, for it is the association that conveys and backs the services. ITIL Service Design (SD) is the phase in the life cycle that turns a service procedure into an...

ITSM aims to align the delivery of IT services with the needs of the enterprise. The full form of ITSM is IT Service Management. The focus of ITSM tools is to deliver satisfactory service to the end-user. ITSM is a combination of a set of defined policies, process, and methods for delivering IT products and services. It improves and supports...

Standard Work is one of the more misunderstood concepts in Lean manufacturing. It is neither standardization nor work standards. You can learn more about Standard Work here, and here if you are new to Standard Work. There are three elements to Standard Work: Takt time is a fundamental concept of Lean manufacturing that is widely...

As the role of technology grows in businesses around the world, it brings an urgent need to staff IT security jobs. The more digitalization spreads through the workplace, companies face higher risk of their online systems — and the sensitive information on them falling prey to hackers and data breaches. And employers are more aware of this than...

What is ITIL® 4 Foundation Certification? “The ITIL® 4 Foundation certification is designed as an introduction to ITIL® 4 and enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.” — axelos.com Axelos...

Organizations today are viewing cloud computing as an investment in business transformation, not just a way to cut costs for IT. Now would be a good time for you to explore the possibility of deploying cloud-based technologies to lead transformation in your business. Cloud technologies have matured, achieved practical deployment costs and a level...

The software is structured functionally into five components and features a high level of integration in terms of the metadata and the application data. SAP's software architecture, the Business Framework Architecture, guarantees that the individual SAP SEM components can readily use each other's functionality when required. Business...

The Project Management Institute defines project management as the application of knowledge, skills, tools, and techniques to project activities to meet project requirements (PMBOK Guide, 3rd Edition, Project Management Institute Inc., PN, 2005). To sum up, project management is all about making the project happen. It is a discipline of...

SAP time management is a module under SAP HR management, which is used by employees for time tracking and management across departments. Time management is one of the main components in any organization as it is necessary to maintain time along with the work performed. This helps an organization to calculate profit and loss, human costs, track...

Are you an amazing professional, who gets excited about the prospects of managing the entire information technology infrastructure at your company? Are you looking forward to taking over that next step, towards attaining your dream role in IT Service Management?You’ve reached the right place! This article aspires to enlighten its readers on...