Best ITIL Training in Hyderabad with Employment opportunities
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ITIL Training in Hyderabad

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Live Instructor LED Online Training

Learn from Certified Experts

    • ITIL Offers Hands-on Learning.
    • Training for Both Beginners and Expert
    • Career-Focused Learning That Leads to Employment.
    • Expert in ITIL With More Than 12+ Years of Experience.
    • Get Support From Our Trainers With Assessment and Course Material.
    • Delivered by Experts, 12402+ Learners, and 350+ Recruiting Prospects.
    • Next ITIL Batch to Start This Week – Enroll Your Name Now!


INR 18000

INR 14000


INR 20000

INR 16000

Have Queries? Ask our Experts

+91-8376 802 119

Available 24x7 for your queries

Upcoming Batches


Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session


Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session


Weekend Regular

(10:00 AM - 01:30 PM)

(Class 3hr - 3:30Hrs) / Per Session


Weekend Fasttrack

(09:00 AM - 02:00 PM)

(Class 4:30Hr - 5:00Hrs) / Per Session

Hear it from our Graduate

Learn at Home with ACTE

Online Courses by Certified Experts

Improve Your Skills With Our ITIL Course:

  • Many companies use ITIL. Covered topics include IT operations, service quality, and business purpose integration.
  • ITIL Course provides a standard language and framework for IT personnel to collaborate and communicate.
  • ITIL advises constantly evaluating and upgrading IT services to satisfy business and consumer demands.
  • This keeps companies relevant in the fast-changing digital industry by continually improving their offerings.
  • It organizes IT service management, enabling firms to provide high-quality goods and services.
  • IT Infrastructure Library hands-on training is fantastic. Students learn using simulated networks and lab tasks.
  • Take an IT Infrastructure Library course and you may be working for up to 10 lakhs.
  • Classroom Batch Training
  • One To One Training
  • Online Training
  • Customized Training
  • Enroll Now

This is How ACTE Students Prepare for Better Jobs


Course Objectives

  • Enhanced Knowledge and Skills
  • Improved Career Prospects
  • Alignment with Industry Standards
  • Improved Service Delivery
  • Better Problem Resolution
  • Understanding of ITIL Framework
  • IT Service Strategy
  • Service Design and Transition
  • Service Operations Management
  • Continual Service Improvement

ITIL instructors work on real-world projects to improve their IT service management abilities. They record, analyze, investigate, and resolve IT issues using incident management. Problem management involves recognizing reoccurring difficulties, assessing their causes, and developing long-term remedies to avoid repeat events. Evaluating change requests, planning and coordinating implementations, and communicating and documenting are change management duties.

    • Information Technology (IT) Services
    • Banking and Finance
    • Healthcare
    • Telecommunications
    • Government and Public Sector

The future potential and applicability of ITIL (Information Technology Infrastructure Library) are both high. The need for efficient IT service management procedures is expected to rise in tandem with the use of IT inside businesses. IT Infrastructure Library (ITIL) is a set of best practices and guidelines designed to assist businesses in better using IT to achieve their strategic goals.

ITIL (Information Technology Infrastructure Library) training may be pursued by anybody. ITIL training programs are designed for people of all experience levels and backgrounds in the IT industry. But it helps to have some familiarity with IT in terms of its operations, methods, and vocabulary.While no technical expertise is necessary, being familiar with IT, in general, might help while learning the ITIL practices and principles.

  • IT Service Management (ITSM) Tools
  • Configuration Management Database (CMDB) Tools
  • Service Desk Tools
  • Monitoring and Alerting Tools
  • Change Management Tools

Is ITIL a good career in India?

In the Indian employment market, Information Technology Infrastructure Library (ITIL) positions stand out as particularly promising. Due to the growth of the information technology industry and the increasing importance of IT service delivery, skilled IT service management professionals are in great demand. In order to standardize their IT operations, increase the quality of their services, and better integrate IT with business objectives, businesses, and government agencies alike are embracing ITIL frameworks.

What are the different topics covered in ITIL?

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement

Why should I learn ITIL course?

Those working in IT or interested in IT service management might greatly benefit from taking ITIL (Information Technology Infrastructure Library) training. As ITIL is a worldwide recognized framework for IT service management, being certified in it may boost your reputation and lead to better job prospects. When looking to fill IT service management positions, many companies place a premium on candidates with ITIL experience and education.

What kind of learning materials are provided in the ITIL course?

  • Study Guides
  • Course Manuals
  • Presentations and Slides
  • Online Learning Platforms
  • Case Studies and Examples
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Overview of ITIL:

The ITIL training teaches learners how to manage IT services. It provides a systematic framework of IT service management best practices and concepts to align IT services with business goals and create value for customers and stakeholders. The training is for beginners to experts. It comprises service strategy, design, transition, operation, and continuous improvement. ITIL procedures, roles, concepts, and implementation methodologies are taught. Study guides, course manuals, presentations, case studies, practice examinations, and online learning platforms aid learning. Participants may get ITIL certifications at different levels, validating their IT service management skills and improving their IT employment prospects.


Additional Info

Roles and responsibilities of ITIL professionals:

ITIL Course specialists implement and manage IT service management in enterprises. The organization's size, structure, and ITIL adoption determine their duties. ITIL experts' duties include:

  • IT Service Manager: IT managers ensure IT services support business goals and effectively implement management plans. They manage strategic development, tactical execution, refinement, service quality,ServiceNow, customer satisfaction, and service level agreements (SLAs).
  • ITIL Process Owner: The ITIL process owner is responsible for defining, executing, and enhancing procedures, ensuring consistent documentation, sharing with staff, and adhering to goals, measures, and KPIs. They monitor progress, enhance, and promote process optimization.
  • Incident Manager: Incident managers manage IT events, ensuring timely and effective resolution. They monitor incident management, coordinate technical teams, communicate with stakeholders, and address events within SLAs. They analyze data for pattern identification and preventative solutions.
  • Problem Manager: A problem manager identifies and resolves IT issues by leading investigations, collaborating with technical teams, and implementing temporary or permanent solutions. They maintain problem records, monitor fix development, and contribute to the company's knowledge management infrastructure.
  • Change Manager: Managers of change oversee the entire change management process, ensuring minimal disturbance to users. They consult stakeholders, analyze proposals, determine effects, develop timelines, and disseminate results, and conduct evaluations to ensure success.
  • Manager of Service Levels: Manager of Service Levels oversees organization's SLAs, ensuring satisfaction of benchmarks, collaborating with consumers, stakeholders, and providers to develop agreements, negotiate objectives, and establish performance reporting. They monitor customer satisfaction, operational efficiency, service evaluations, and SLA reporting for quality improvement strategies.

Advantages of ITIL Course:

  • ITIL is a globally recognized framework for IT service management, enhancing reputation and marketability through ITIL courses and certifications.
  • ITIL streamlines IT service management, enabling businesses to achieve goals by coordinating operations and benefiting employees.
  • ITIL Course certifications enhance job opportunities in IT service management positions, making ITIL credentials stand out from competition and attract potential employers.
  • ITIL aims to improve service quality by establishing industry standards for IT service management and development. Studying IT Infrastructure Library (ITIL) helps understand service management, incident, issue, and change management, enhancing customer satisfaction and company's bottom line.
  • ITIL provides standardized methods for managing IT services, improving efficiency, reducing mistakes, and standardizing service delivery, leading to increased productivity and reduced expenses.

Career Scope After ITIL Course:

There is a wide variety of IT service management jobs available to those who have completed an ITIL (Information Technology Infrastructure Library) training. After obtaining ITIL credentials, persons may find employment in the following fields and capacities:

  • IT Service Manager: ITIL standardizes IT services management, improving efficiency, reducing mistakes, and reducing expenses.
  • ITIL Consultant: ITIL consultant advises businesses on adopting best practices in IT service management, collaborating with customers to determine requirements, provide customized solutions, and promote ITIL adoption.
  • IT Process Manager: ITIL-trained experts can become IT process managers, focusing on incident, issue, change, or service level management, responsible for developing, launching, and refining procedures within a company.
  • Manager of Service Desk Functions: IT Infrastructure Library knowledge is crucial for managing service desks, ensuring quick and effective customer service, adhering to ITIL standards, and ensuring high-quality customer support.
  • Manager of Information Technology (IT): IT Infrastructure Library (ITIL) knowledge is crucial for various jobs, ensuring IT initiatives follow best practices for service management, satisfying stakeholders, and integrating with ongoing service provisioning.
  • IT Service Delivery Manager: ITIL certification is essential for effective IT Service Delivery Managers, responsible for meeting customer expectations, managing service level agreements, and coordinating teams.

Trends and Techniques Used in ITIL :

  • In recent years, companies increasingly integrate Agile and DevOps approaches with IT Infrastructure Library (ITIL) to enhance service delivery speed and adaptability. This involves implementing ITIL's governance, service management, iterative development cycles, cross-functional cooperation, and automated deployment methods.
  • Efficient service integration and management (SIAM) is crucial for businesses using third-party vendors and outsourced services, ensuring faultless end-to-end delivery using ITIL concepts.
  • IT Infrastructure Library (ITIL) focuses on best practices for managing cloud-based services, including service catalogs, SLAs, and change management. It helps businesses control and manage cloud services aligned with business objectives, ensuring high-quality service.
  • Automation and AI are essential in ITIL implementation, increasing output, reducing human error, and improving service quality. AI technologies like RPA automate tasks, handle problems, and deliver services, streamlining operations and improving customer service experience.
  • ITIL 4 introduced the Service Value System (SVS) in ITIL 4, aiming to maximize value for customers, stakeholders, and the company through a comprehensive view of service delivery.
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Key Features

ACTE Hyderabad offers ITIL Training in more than 27+ branches with expert trainers. Here are the key features,
  • 40 Hours Course Duration
  • 100% Job Oriented Training
  • Industry Expert Faculties
  • Free Demo Class Available
  • Completed 500+ Batches
  • Certification Guidance

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS and National Institute of Education (nie) Singapore.


Syllabus of ITIL Training in Hyderabad
Module 1: Key concepts of service management
  • Service
  • Utility
  • Warranty
  • Customer
  • User
  • Service management
  • Certification scheme and Levels
Module 2: Key concepts of creating value with services
  • Cost
  • Value
  • Organization
  • Outcome
  • Output
  • Risk
  • Utility/Warranty
Module 3: Key concepts of service relationships
  • Service offering
  • Service relationship management
  • Service provision
  • Service consumption
Module 4: ITIL guiding principles
  • Explain the use of the guiding principles
  • Focus on value
  • Start where you are
  • Progress iteratively with feedback
  • Collaborate and promote visibility
  • Think and work holistically
  • Keep it simple and practical
  • Optimize and automate
Module 5: Four dimensions of service management
  • Organizations and people
  • Information and technology
  • Partners and suppliers
  • Value streams and processes
Module 6: Purpose and components of the ITIL service value system
  • Describe the ITIL service value system
  • Understand the activities of the service value chain, and how they interconnect
  • Describe the interconnected nature of the service value chain and how this supports value streams
Module 7: Describe the inputs, outputs and purpose of each value chain activity
  • Plan
  • Improve
  • Engage
  • Design & transition
  • Obtain/build
  • Delivery & support
Module 8: ITIL practices
  • General Management Practices
  • Service Management Practices
  • Technical Management Practices
Module 9: Detailed explanation of the following practices
  • The continual improvement model
  • Change control
  • Incident management
  • Problem management
  • Service request management
  • Service desk
  • Service level management
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Need customized curriculum?

Hands-on Real Time ITIL Online Course Projects

Project 1
Demand Management project.

The objectives of demand management are to identify and analyze the patterns of business activity (PBA) in order.

Project 2
Business Relationship Management Project.

This project is a formal approach to understanding, defining, and supporting inter-business activities related to business networking.

Project 3
Quality Management Project.

The main objective in project quality management is making sure that the project meets the needs it was originally created to meet nothing more, nothing less.

Project 4
Procurement Management Project.

The objective of a Procurement Management Plan is to describe the end-to-end procurement process that the project will use to acquire its goods and services.

Enhance Your Career With Our ITIL Job:

Learners who complete ITIL get help with finding employment, exposure to relevant industries, and hands-on experience.

  • Participants that learn ITIL via the recruiting partner will have more work chances.
  • ITIL Job applicants gain from mock examinations and interviews since they rehearse for the real thing and boost their confidence.
  • Interviews will be forwarded to a secure student-only website where you may verify availability.
  • We'll prepare our students for phone and in-person interviews with significant companies once they complete 75% of the ITIL course.
  • Our strong placement rate demonstrates the quality of our training program and our dedication to our students' careers.
  • We help students acquire interviews and internships with reputable firms via our expert placement service.
  • We help people create a thorough, up-to-date CV for their preferred career.

Gain Our Intelligent ITIL Certification Course:

The ACTE ITIL Certification is recognized and respected by every major group in the globe. New students and business trainees may still make use of our services even after their formal education has concluded. Worldwide, recognition of ACTE certification is quite high. Earning this degree will increase the value of your resume since it will increase your chances of being hired by some of the best multinational corporations in the world. Inadequate completion of our practice-based training and assignments will result in your failure to get the certification.

ITIL certificates may improve IT service management abilities in various ways. If you get certified in many areas, you may learn about the IT service lifecycle from foundations to strategic leadership. This broad approach shows your commitment to professional growth and skill enhancement.

  • Enhanced Career Opportunities
  • Improved Knowledge and Skills
  • Industry Recognition and Credibility
  • Competitive Advantage
  • Career Progression and Growth

ITIL certification may be obtained online. Many certification providers, like ITIL owner Axelos, provide online testing. Online exams may be scheduled and taken from any location with a stable internet connection. Remotely proctored online examinations ensure certification integrity. The certification provider's technical requirements, exam registration, payment, and testing procedures must be followed.

  • ITIL Foundation
  • ITIL Practitioner
  • ITIL Intermediate
  • ITIL Managing Professional (MP)
  • ITIL Strategic Leader (SL)
  • ITIL Foundation
  • ITIL Practitioner
  • ITIL Intermediate
  • ITIL Managing Professional (MP)
  • ITIL Strategic Leader (SL)

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

Boost Your Career Path With Our ITIL Trainers:

  • Our ITIL Training in Hyderabad leaders average seven years of global brand experience and master's degrees.
  • Our ITIL classes are comprehensive, ranging from introductions to advanced techniques.
  • The professors have management experience from Dell, Infosys, L&T InfoTech, TCS, and HCL Technologies.
  • Our Trainers will encourage, guide, and support you academically. They motivate you to achieve your Oracle objective despite obstacles.
  • Trainers' internal recruitment and employee recommendations assist the organization and the candidate.
  • Since trainers are accessible, participants may ask confusing questions and have productive discussions.

ITIL Course Reviews

Our ACTE Hyderabad Reviews are listed here. Reviews of our students who completed their training with us and left their reviews in public portals and our primary website of ACTE & Video Reviews.



ACTE, Tambaram Academy is the best institute for ITIL training. I am really satisfied with the entire classroom sessions. Nice way of providing information through real-time scenarios. The structured way for teaching enables the students to grasp the concepts very well and build their confidence to take on ITIL jobs. Their passion, enthusiasm and knowledge is unmatched. Highly recommend this institute for all the ITIL enthusiasts!



I got a good training on ITIL. All the faculty are real time employees. faculty teaches testing tools from the very basic. They also give us real time projects to work on. Very good institute for learning testing tools. The fees is also affordable.And also placement is done in Top MNC Companies. Thank You ACTE in Hyderabad....



I have attended the ITIL course in ACTE, Chennai. Savitha Ma'am is a very knowledgeable Java teacher who clearly knows the best way to help... She covered the concepts very clearly and helped us to work on them through simple examples. All Presentations are very good. The Course Material is truly great, and Good thing is that you will get Real time Project Explanation with Case Studies... I would recommend anyone to take up the course....... & and placement is good. thanks.



I am Savitha. I have completed the ITIL course in ACTE Training institute in Coimbatore. The teaching is good and they conduct weekly tests, which Is one of the good things. I recommend the ACTE institute for best coaching.

Mohitha Priya


Very nice initiative for the whole team for your valuable free training to all the candidates who are all searching for a job. Take this opportunity and get a job, And share with your friends as well. Thanks, ACTE for this opportunity .....

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ITIL Course FAQs

Looking for better Discount Price?

Call now: +91 93833 99991 and know the exciting offers available for you!
  • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
  • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
  • More than 3500+ students placed in last year in India & Globally
  • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
  • 85% percent placement record
  • Our Placement Cell support you till you get placed in better MNC
  • Please Visit Your Student Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
    • Gives
    • For Completing A Course
  • Certification is Accredited by all major Global Companies
  • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS and National Institute of Education (NIE) Singapore
  • The entire ITIL training has been built around Real Time Implementation
  • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
  • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

Why Should I Learn ITIL Course At ACTE?

  • ITIL Course in ACTE is designed & conducted by ITIL experts with 10+ years of experience in the ITIL domain
  • Only institution in India with the right blend of theory & practical sessions
  • In-depth Course coverage for 60+ Hours
  • More than 50,000+ students trust ACTE
  • Affordable fees keeping students and IT working professionals in mind
  • Course timings designed to suit working professionals and students
  • Interview tips and training
  • Resume building support
  • Real-time projects and case studies
Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
You will receive ACTE globally recognized course completion certification Along with National Institute of Education (NIE), Singapore.
We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each ITIL batch to 5 or 6 members
Our courseware is designed to give a hands-on approach to the students in ITIL. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
You can contact our support number at +91 93800 99996 / Directly can do by's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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