Service operation coordinates and carries out the activities and processes required to deliver and manage services at agreed levels to business users and customers. Service operation also manages the technology that is used to deliver and support services. Service operation includes the processes of event management, incident management, request...

CISSP- full form Certified Information Systems Security Professional is considered as a quality standard in the field of information security. This Cyber certification is offered by (ISC)2 which is an international non-profit organization with more than 200k certified members. The certification was introduced in 1994 and is most required...

The process ‘defining a program’ provides the basis for deciding whether or not to proceed with the program. The inputs, controls, roles, steps and outputs of this process are as follows: Let us discuss the inputs to this process. [contact-form-7 id="76417" title="Subscriber Demo Form"] Inputs of the Process in Defining a...

Risk Risk can be defined as an uncertain event or a set of events which have an impact on the achievement of the objectives. This effect need not be detrimental.A risk can either be a threat, an uncertain event with a negative impact on benefits, or an opportunity, an uncertain event that could have a favorable impact on the objectives or...

Project Integration management is mainly concerned with the processes required to ensure that the various activities of the project are co-ordinated properly.In other words, Project Integration Management process comprise of activities like identifying, defining, combining, and coordinating various processes related to project. Need For...

Maturity Matrices are a term given to what is essentially a “checklist” whose purpose is to evaluate how well developed a particular process or program is.It is a rather grand name for what can be a very simple paper-based system.  However do not let the simplicity give a false impression! Maturity Matrices are one of the most powerful...

Planning and control is a governance theme that involves the preparation of different governance frameworks and information baselines. The major information baselines covered under this theme are as follows: Program plan,Resource management,Information strategies andCorresponding plans. Planning and Control  Following are the...

Another thing to consider are the security implications of high availability clusters. For technical or political reasons, it may be necessary for certain virtual machines to never run on the same host system. This could be due to security policies, for example, the HR resource must be isolated from other systems, or for technical reasons, such...

Program management or programme management is the process of managing several related projects, often with the intention of improving an organization's performance. In practice and in its aims, program management is often closely related to systems engineering, industrial engineering, change management, and business transformation. In the defense...

Information Security Management (ISM) ensures confidentiality, authenticity, non-repudiation, integrity, and availability of organization data and IT services. It also ensures reasonable use of organization’s information resources and appropriate management of information security risks. The Information Security Manager is the process...