Ms SharePoint Vs Citrix ShareFile: What are the Differences?

Last updated on 15th Jul 2020, Blog, General

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Citrix ShareFile is ranked 8th in Content Collaboration Platforms with 1 review while SharePoint is ranked 1st in Enterprise Content Management with 29 reviews. Citrix ShareFile is rated 6.0, while SharePoint is rated 7.6. The top reviewer of Citrix ShareFile writes “Easy to use and secure enough for personal data, but it is expensive”.

On the other hand, the top reviewer of SharePoint writes “The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution”. Citrix ShareFile is most compared with Microsoft OneDrive, Dropbox, SmartVault, Box and G Suite Enterprise, whereas SharePoint is most compared with Box, OpenText ECM, WordPress, Documentum and Atlassian Confluence.

• ShareFile works very well for sending encrypted attachments through the Outlook app. The one-click feature makes it intuitive for users.
• There are two scenarios I can think of where it wouldn’t fit as well. If you have a significant user base who does not use the Outlook app ShareFile may be harder to implement as users would have to go to the web portal.
• Additionally, the Outlook app has an automated feature where it will encrypt files over a certain size.

• It’s very well suited to act as an intranet, where it’s only going to be used internally by employees of a company. It works well to share documents, provide lists of reference materials to users, provide a place for departments to have their own discussions and calendars and other collaboration purposes. It includes “workflows” unlike its predecessors, and those can define the flow of a process or task and walk the user through that flow very effectively.
• In fact, an employee’s entire job could hypothetically be scripted using SharePoint workflows. It can scale OK in small scale terms, as I have experience of using it in networks with under a few thousand users.
• I don’t know how it would behave if there were tens of thousands of hundreds of thousands of users, but provided the infrastructure is scaled proportionately, I don’t see why it wouldn’t work well at that scale as well.

Pros of Citrix ShareFile

• Authenticated electronic document signatures–self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
• Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption.
• If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).

Pros of Microsoft SharePoint

• With MS Sharepoint you can share (in my case) projects, initiative trackers, with ID and the information I need to start my development.
• It offers cloud accessibility, so you do not need to maintain your documents on your hard drive.
• It allows Office 365 integration, which for me is really great. Using MS Excel and MS Sharepoint.

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Cons of Citrix ShareFile

• Software can close or quit all on its own sometimes.
• The password reset can be a pain with all the “choose a picture” steps to prove you are not a robot.
• I sometimes see issues with synchronizing long file paths and special characters.

Cons of Microsoft SharePoint

• SharePoint sometimes has a challenge with the Share feature in Office 365. Traditional best practices are to govern collaboration with permissions groups and manage access at the group level. Share can sometimes undermine that by creating ad-hoc situations unintentionally.
• SharePoint’s success in many organizations is really a function of user adoption and training. It is such a large platform that it is often deployed without much governance or direction.
• SharePoint’s lists and libraries can leverage Excel services and like-kind tools, but the ability for a list to do math in the same way that Excel does is very limited. It still has a room for improvement in the business intelligence features of metadata management.

• The cost is fair and the program does what it has promised to do. Customer service is attentive. I’m not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
• The only drawback is the price, it’s quite costly to buy and requires Microsoft professionals to run at its peak capabilities. It works very well with large quantities of employees, has powerful search capabilities and a huge community.
• However it might not be a good fit for smaller companies who don’t handle a large number of documents and employees and who don’t exert high security requirements.

Usability

• ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me.
• It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
• SharePoint is easy to use for basic tasks. If you’re trying to do something a bit more complicated, though, it can be difficult to figure it out on your own without going through a lot of trial and error.
• Most people will likely only be performing basic tasks, though, so I would rate the usability pretty high.

• Dropbox was sufficient, but it required downloading Adobe Acrobat. And I’ll tell you this – many people in our organization aren’t the best with installing the ‘right’ software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.

• While SharePoint isn’t as easy to use as Igloo or Squarespace, it comes bundled with Office 365 and drives the backend of those tools. I don’t see SharePoint as a place people want to go and see stuff, but rather as a glue that supports all the other Office Products.
• If we get more in house expertise, then it could be a place that people manage work, but it’s not used that way right now

• POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
• POSITIVE IMPACT: We all know that a happy user is so much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
• POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it’s as close to effortless as it can possibly be.
• We moved from DocuShare to MS SharePoint and it’s been proven very effective.
• Using MS SharePoint has provided immediate access to documents to staff where in the past, they would have to wait for an admin staff to forward to them.
• It has been a positive impact for our organization – our newer staff has really benefited from MS SharePoint.