What is an Incident Management? ITIL defines an incident as an unplanned interruption to or quality reduction of an IT service. The service level agreements (SLA) define the agreed-upon service level between the provider and the customer. Incidents differ from both problems and requests. An incident interrupts normal service; a problem is a...

Technology has changed its landscape. Everything you may hear today is revolving around some big terms like big data, cloud, AI, data science, etc. To put it in another way IT professionals are following the trajectory of these booming technologies. [contact-form-7 id="76417" title="Subscriber Demo Form"] Big Data is something that has...

Six Sigma is a quality management methodology used to help businesses improve current processes, products or services by discovering and eliminating defects. The goal is to streamline quality control in manufacturing or business processes so there is little to no variance throughout. [contact-form-7 id="76417" title="Subscriber Demo...

According to a recent survey, the growing percentage of India’s Digital Advertising Industry is at 33.5 and by 2020 its value will exceed the INR 255 Billion marks.India is one of the latest and largest growing digital markets globally and the scope for digital marketers here will only get on increasing. By the end of the year 2020, in India...

In today’s competitive world, Getting a professional certificate or degree has become equally important in conjunction with academic education. Most of the Multinational Companies and even the leading IT giants look to hire candidates who are proficient in computers with an excellent educational background. The professional certifications are...

Simple or complex, every project has a certain amount of risks in it. In order to manage projects successfully, you need to know what those risks are and be able to deal with them efficiently. So, in today’s article, we’ve gathered some of the most common project management risks that may occur during project implementation and how to avoid...

Fast forward a decade, and today, block chain is a widely spread idea, at least in the tech industry. Tech heads are trying to employ different ideas to remove the central authority and disrupt various industries, of course for their own benefit. There is no sure-shot of which industries will be disrupted and where organizations will fail, but...

Maintaining a presence on social media TEMPhas become inevitable for businesses around teh world – dat’s how they reach and engage wif their customers. But their’s going to be one more important marketing method for companies in teh future. According to Cisco, the video will account for 69% of all internet traffic in 2017. And of course,...

8 Deadly Wastes: Lean thinking aims to remove wastes from work processes. Before diving into the 8 wastes, it is important to understand what waste is. Waste is any action or step in a process that does not add value to the customer. In other words, waste is any process that the customer does not want to pay for. The original seven wastes...

Function Point Analysis is a method of estimating the size of a project by considering the input and output elements that are in the project and consolidates each type of operation into data or transaction function. The size of projects used to be computed using the KLOC (Kilo Lines of Code), but could not be applied before the project was...