Salesforce Training in Delhi | Best Salesforce Course [UPDATED SYLLABUS]
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SalesForce Training in Delhi

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Live Instructor LED Online Training

Learn from Certified Experts

  • Providing Training to the needs from Freshers level to Experts level.
  • Certified Professionals with more than 8+ Years of Experience.
  • Hands-on training with various real-world projects.
  • The well-educated and expert crew of SalesForce teachers offering full training.
  • Delivered by 9+ years of SalesForce Certified Expert.
  • Next SalesForce Batch to Start this week– Enroll Your Name Now!



INR 16000


INR 26000

INR 19000

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+91-7669 100 251

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Upcoming Batches


Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session


Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session


Weekend Regular

(10:00 AM - 01:30 PM)

(Class 3hr - 3:30Hrs) / Per Session


Weekend Fasttrack

(09:00 AM - 02:00 PM)

(Class 4:30Hr - 5:00Hrs) / Per Session

Hear it from our Graduate

Learn at Home with ACTE

Online Courses by Certified Experts

Learn From Experts, Practice On Projects & Get Placed in IT Company

  • We'll also pass through Salesforce's short history, showing that over the years everything has started and evolved.
  • You will learn at the end of the training course the cloud services from Salesforce, the salaries you could achieve in Salesforce, and the certifications you have available and which you might want to get started from your background.
  • This course is for everybody new to Salesforce who wants to understand what it is and sells Salesforce products.
  • You will learn how to customize your application in the course of Salesforce Certification Training including page layouts, fields, tabs, and business processes, build a safe Salesforce environment, maintain and import clean data, create high-valuation reports and dashboards and establish workflow automation.
  • Curated by professionals in the industry, Salesforce Admin Certification Training is a training facility for preparing for the ADM Exam (ADM 201)and the App Builder Platform (CRT 403) Exam.
  • Concepts: Salesforce Learning Objectives, Salesforce Objects Field Types, Validation Rules, Security Controls, Profiles, Role Hierarchy, Workflow Rules, Data Management, Reports,Dashboards, Chatter, Change Sets and Deployment, Application Lifecycle, Visual Workflow, Process Builder, and Schema Builder, Lightning Components, Creating Buttons, Links, and Actions, Sales Cloud, Quote Templates, Service Cloud, Communities, User InterfaceHelp and Training, AppExchange, Other Important Concepts.
  • Classroom Batch Training
  • One To One Training
  • Online Training
  • Customized Training
  • Enroll Now

This is How ACTE Students Prepare for Better Jobs


Course Objectives

In keeping with compiled sources, 79 of companies and their staff are assured concerning using SalesForce and assume that this platform offers the more robust competitive draw near the market. SalesForce isn't only a part of the core IT sectors, however, it's additionally everyplace even within the non-IT sectors of retail, education, media & publicity, diversion, money services, attention approximately. Where the trailing of consumers & sales is very important, the SalesForce CRM is applied.

Throughout the training method, we tend to keep you intimidated concerning the real-time job openings, market insights, and procedures on the way to apply for the vacant & demanded SalesForce jobs. At ACTE training, we tend to aim to deliver you useful insights to create you understand this job market scenario very and train you with how to create it through the task processes of the highest large hirers.

  • ACTE has placements tie-ups with quite 600+ tiny, medium, and huge scale firms, and these firms have job openings for SalesForce Developer and different roles with SalesForce CRM.
  • ACTE Academy encompasses a Dedicated Placement Officer to support the students with Placement help.
  • The Placement cell helps the students with varied mock interviews and cluster discussions training sessions for them to face the interview confidently.

There are not any requirements for this SalesForce Administrator & App Builder coaching course. However previous operating expertise as an associate degree administrator or a developer is useful.

We cover a good range of great ideas of SalesForce Administration, Platform Developer 1, chatter, sandbox, and lightning essentials are included within the SalesForce training. some of the major topics include:
  • CRM concepts.
  • SalesForce CRM administration.
  • Workflow process.
  • SalesForce deployment.
  • Migration strategies.
  • The connection between setup and environment.
  • Inbound and outbound change established.
  • Packaged Deployment.
  • Yes, ACTE offers placement support in its Salesforce Certification program. The individual criteria to avail of this chance are to finish the whole course and execute all the comes, that successively should be approved by the trainer.
  • To help you in your endeavor to urge moneymaking jobs, we tend to ar completely engaged with several eighty leading MNCs from around the world. Our alumni add high organizations like IBM, Sony, TCS, commonplace hired, Cisco, Mu Sigma, Cognizant, Infosys, and more.

Apex: SalesForce's exclusive programming language with Java-like syntax. Visualforce: A classification that allows you to produce custom SalesForce pages with code that appears loads like HTML, and optionally will use a strong combination of Apex and JavaScript.

Who is Eligibility for the SalesForce certification training course?

This Salesforce certification training course is appropriate for people trying to create a career in Salesforce, notably for app builders, developers, system directors, sales representatives, IT managers, and merchandise managers.

How long does it need to learn SalesForce?

Hence, the time to learn Salesforce can vary estimate on the experience of the individual. If you wish to learn Salesforce from scratch, you've got to spend a minimum of 10hrs/week and it takes 5 months. If you've got previous experience, you'll learn Salesforce in 2-3 months at an equal pace.

How much do SalesForce developers make?

Employees in business development positions earn the most important payments at Salesforce, with a normal salary of Rs 3,00,000 per annum. Workers in the engineering department support comparatively high salaries as well, where salaries average Rs 500,000 per year.

What Skills will Aspirant learn by taking a SalesForce training Program?

  • Learning the basics of cloud computing, SF1, and
  • Service and readying models
  • Meta-data driven design and multi-tenant design
  • Building blocks of Salesforce

What job roles can I look forward to in my future path of SalesForce Career?

  • SalesForce Developers
  • SalesForce directors
  • SalesForce advisor
  • SalesForce Development Lead
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Overview of SalesForce Training in Delhi

The goal of the Salesforce training in Delhi is to get you ready for the two Salesforce tests. You'll learn how to create apps for one of the world's most well-known CRM systems. You can grasp the key administrative functions of CRM and build customization and analytics skills to fit the system to your specific installation. With our Salesforce certification course. SalesForce Training in Delhi is suitable for professional applications for one of the world's most renowned CRM products to be managed and built. The Force platform enables you to build skills in creating new apps. By understanding personalization and analysis you can grasp how to adapt the system to your specific deployment. Register today to understand the fundamental administrative functions of the CRM with our Salesforce certification course and receive the confidence to complete both salesforce examinations.

Additional Info

What is Salesforce?

Salesforce is a cloud-based enterprise stage by Salesforce, a global cloud computing company that provides easy-to-use Salesforce business applications that help you build relevant customer experiences by staying connected with customers, prospects, sales, and partners globally.

What does Salesforce do?

    Salesforce main offerings are :

  • SaaS – no installations and downloads, just log in and use the software over the cloud.
  • PaaS – enables users to develop and run applications on the unified ready-to-go platform.
  • IaaS – no hardware, server installations, or storage are required; all data is stored, backed up, and supported securely on the Salesforce cloud.

What is Salesforce Cloud?

    Cloud computing allows users to access software and applications, hosted and residing in the cloud from wherever with Salesforce cloud computing. Your data is stored securely, upgraded, and scaled automatically. The apps operating in the cloud with Salesforce are secure and very dependable, offering several benefits to the users :

  • Reliability
  • Security
  • Adaptability
  • Scalability
  • Multitenancy
  • There are various product and service categories Salesforce offers: Sales Cloud, Commerce Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, App Cloud, IoT, and Health Cloud. Salesforce’s Customer Relationship Management (CRM) platform is a product that manages all the company’s relationships with customers, prospects, and opportunities by giving an instant summary of the external and internal interactions within the enterprise. The offer comes with a complete range of CRM software segments like Sales Cloud, Marketing Cloud, Analytics Cloud, Service Cloud, Community Cloud, App Cloud, and IoT. According to Salesforce, over 150,000 companies utilize Salesforce CRM as a unified platform, accessible from any desktop or mobile device, for better data management.

Use Salesforce to Financial Services :

    Salesforce cloud CRM software and applications are applied for sales, service, finance, marketing, business development, recruiting, HR, supply chain management, and other lines of business that manage external and internal relationships. Benefits of Salesforce CRM :

  • Maximum scalability
  • Broad functionality
  • Perfect usability
  • Flawless performance
  • Top security
  • Integration with third-party applications
  • The Salesforce CRM platform permits you to store customer and potential clients’ information in one place, practice a personalized customer approach, process sales, and marketing campaigns, and manage services, all with vital data available to authorized parties.

Salesforce Platform Services :

Salesforce Customer 360 :

Introduced in 2018, Salesforce Customer 360 is an integrated CRM platform, a set of a united portfolio of services, technology, and APIs, like mobile, AI, blockchain, security, etc. designed to combine Salesforce apps and data across the entire organization and deliver connected personal customer experiences. Salesforce Customer 360 combines customer data across sales, marketing, customer service, etc. by utilizing MuleSoft to connect to various data sources inside and outside the CRM and put them into a single view; by using Einstein AI to automate tasks and get predictive analytics; by using Tableau for data visualization and meaningful insights.

Salesforce Einstein AI :

Built into the Salesforce Platform, Einstein is an artificial intelligence (AI) technology that supports users to improve their customer’s experience with predictive analytic capabilities. Being data-, modeling- and production-ready, which means AI saves the user’s time and efforts on data preparation, it fits easily into an organization or an additional development. It is now possible within Sales Cloud, Service Cloud, Marketing Cloud, App Cloud, Analytics Cloud, IoT, and Community Cloud.

Salesforce Lightning :

Salesforce Lightning is a service platform (PaaS) that empowers developers to create add-on applications that integrate into the main application. A Lightning experience passes out-of-the-box tools to automate business processes, creates custom business logic, customizes user interface, integrates with third-party applications, and provides responsive layouts, making it simpler to build responsive applications for any device.

Lightning includes :

Lightning Components with a client-server framework for more fluid development and overall app performance. Lightning App Builder for the accelerated design of code-free custom user interfaces.

Heroku platform :

Heroku™ is a cloud container-based PaaS practicing an app- and developer-centric approach for software development. Heroku makes it simpler for the software engineers to deploy and manage applications with a single command, defeating the hurdles of compilation, dependencies, etc., so the developers can productively focus on the final results – building the app fitting user requirements.

Anypoint Platform :

MuleSoft’s Anypoint Platform is a unified hybrid integration platform that enables the integration across SaaS, SOA, and APIs. It presents a set of connectors facilitating companies to connect applications, data, and devices either on on-premises or in the cloud with an API-led approach. This makes it a comprehensive solution when applied to a bulky and cumbersome legacy system, which needs updates. MuleSoft Anypoint Platform facilitates building APIs to connect apps, data, or devices to Salesforce Customer 360 in an application network to get an exhaustive customer view.

The MuleSoft Anypoint Platform is a suite that encompasses the following components :

  • Anypoint Studio, an Eclipse-based IDE (integrated development environment) for designing and testing Mule applications
  • Anypoint Design Center, a development environment for Mule apps
  • Anypoint Exchange, a library for sharing connectors, templates, samples, and APIs
  • Anypoint Management Center, responsible for the deployment, management of APIs and integrations in the cloud or on-premise Anypoint Enterprise Security, a feature set facilitating secure operations with Mule apps
  • 1. Quip :

    Quip is a data collaboration platform that optimizes and stipulates the document workflow between departments and teams. Quip works with an individual shared document and can embed live Salesforce CRM data and automatically update it, thus ensuring all parties are using current information. With a seamless desktop-to-mobile tool, crucial data is fully applied for better decisions and a perfect customer experience.

    2. Pardot :

    Pardot is a software that works over a cloud-based platform as a Service (SaaS) marketing automation platform providing intelligent B2B solutions within sales and marketing. The particularly user-friendly platform offers tools to process marketing campaigns for actionable results. When in sync with Salesforce CRM, it automates building digital marketing campaigns, enables lead and customer management, tracks website and social marketing, offers personalized marketing and reach reporting, and rich analytics functionality for better productivity and business outcomes.

    3. AppExchange :

    Salesforce AppExchange is an online application marketplace granting cloud-computing applications and consulting services for third-party applications that run on the Lightning Platform. AppExchange provides users a place to create, publish, or install apps and extensions to Salesforce. Applications are prepared for free, as well as via subscription models. The AppExchange is also a place where customers can search for cloud consulting partners to help them implement Salesforce technology in their organization.

    4. Tableau :

    Tableau platform is a suite of products, part of the Salesforce ecosystem, aimed to support all-inclusive Business Intelligence analytics and data visualization across data management processes. The Tableau suite consists of various solutions working for various aspects of business operations: Tableau Prep, Tableau Desktop (as part of Tableau Creator), Tableau Server, Tableau Online, Tableau Public, Tableau CRM (part of Salesforce CRM), Tableau Data Management, Embedded Analytics amongst the biggest. They all are created for robust interactions and visual analytics to receive insights from data across the organization.

Why Benefits of using Salesforce :

    Enterprises are interested in making smart investments that would bring value to their customer services and receive ROI for their business brand. With skillfully implemented methods and best practices in technology, Avenga provides effective Salesforce services, such as Salesforce administration, consulting, configuration, integration, product development, implementation, customization, training, and support.

    Salesforce Sales Cloud :

    With Salesforce Sales Cloud, enterprises get a complicated task and opportunity management system that closes deals, collaborates and sell as a team, manages contacts, and tracks opportunities from initial contact to closing deals, all the way up to a unified hub of a company-wide lead-to-cash sales method.

    Salesforce Sales Cloud facilitates the automation of any business process thus increasing productivity and streamlining sales for better ROI :

  • Personalize sales journey.
  • Track every journey point, from prospect to customer, over the organization by connecting vital data across sales, service, marketing, and commerce.
  • Boost efficiency.
  • Streamline communication, processes, and sales operations, connect on the go and multitask while focusing on advanced analytics Practice innovations.
  • Automatically catch data, get instant insights, cooperate efficiently and make more suitable decisions with the help of predictive forecasting.
  • Salesforce Service Cloud :

    Salesforce Service Cloud empowers you to deliver smooth personalized customer services, track customer activity across every channel, increase business productivity and simultaneously improve customer satisfaction. Skillful implementation of the Salesforce Service Cloud makes it simpler for enterprises to automate service processes, improve overview and streamline workflows by utilizing a 360-degree view and connecting with every customer on any device. Salesforce service cloud features include :

  • Exhaustive customer view for proactive customer interaction.
  • Multichannel targeting for a personalized approach.
  • Opportunity and workflow administration for better efficiency.
  • Salesforce Marketing Cloud :

    One of the most expected Salesforce products, Salesforce Marketing Cloud helps businesses make smarter data-based decisions, as well as drive sales and close deals through multi-channel conversations. The evolving platform is specifically designed for marketing professionals seeking business productivity through understanding customers, interacting with them at any given moment, and offering them measured personalized experiences.

Key features of Salesforce Marketing Cloud can promote an organization as it integrates data from every touchpoint for personalized relevant campaigns :

  • Personalized customer journeys.
  • The Salesforce Marketing suite admits attention through the customer engagement process and also gives insights into the customers’ best preferences.
  • Predictive analytics and real-time data management.
  • Salesforce Marketing Cloud presents Einstein to augment interactions with data with AI capabilities for more extensive customization of the offerings.
  • Cross-channel connections and aligned marketing and sales disciplines.
  • By connecting data from different sources and devices, the marketing teams receive a single unified view of the customer and work on the 1st, 2d, and 3d party data.
  • Social media analytics and content management.
  • Marketing Cloud allows for impact analysis by measuring customer journeys through different channels and devices.
  • Salesforce Commerce Cloud :

    Сommerce cloud is an all-in-one B2C solution developed on the Salesforce platform specifically for e-commerce which helps to create innovative and personalized shopping experiences across mobile, social, web, store, call centers, etc. with the highest security and reliability as the main focus. Salesforce Commerce Cloud features refer to experience, operations, and intelligence. Experience advises users to create content and manage products, promotions, and pricing for better customer engagement. Operations enable broader cross-channel functionality, connecting order fulfillment, and back-office processes. Intelligence capabilities authorize users with business insights data analytics and customer personalization.

    Salesforce Health Cloud :

    Health Cloud is the primary cloud-based product built specifically for healthcare, which is available in Salesforce Classic and Lightning Experience. It aims at helping caregivers and patients build strong relationships to understand each other better, for both sides’ benefit, amid their collaboration.

This entire set of features performs interactions smoothly and enables personalized end-to-end patient experience by :

    An in-depth patient view with a complete profile, healthcare plans, and clinical data, and an interactions summary between patients and caregivers.Clinical data management with EHR, HL7, and other integrations; like personalized clinical data modeling, etc. Career team productivity tools with mobile components and Lightning Experience approved by exhaustive task management and care customization, advanced patient segmentation, survey functionality, risk analysis, and analytics options.

    Salesforce Analytics Cloud :

    Salesforce Analytics Cloud, powered by Einstein Analytics and Tableau, is specially designed to make smarter decisions faster by turning big data into actionable decisions while uncovering new insights. It delivers a data analytics review via a built-in engine and offers several value-added features starting from exploring data and AI-powered recommendations, up to mobile-optimized and wide integration options ready to satisfy the needs of conscientious users. Coming in various pricing plans, Salesforce Analytics Cloud is designed to be used as a separate service or combined with the Salesforce platform kit.

    Salesforce Internet of Things :

    Salesforce IoT Cloud connects all critical IoT data from any device to the rest of Salesforce for real-time insights and interactions with customers; in other words, it connects businesses to customers across all connected devices. The Salesforce IoT platform is designed to process large amounts of data generated by devices, sensors, and apps in order to take action. What sets IoT Cloud apart is its ability to provide business users with integrated and comprehensive insights without the need for external technical or data experts.

Main benefits of using Salesforce platform :

1. Innovations :

Salesforce makes it a point to develop and promote innovative services and cutting-edge technology like Einstein AI, or mobile CRM, which allows users to stay connected and informed while on the go, allowing them to make better business decisions.

2. Connectivity :

Salesforce expands the reach of essential business activities by providing a uniform, secure, and scalable platform that can be customized and upgraded according to business needs and requirements. Businesses can address their essential problems and leave the rest to the vendor thanks to the point-and-click development language, built-in workflow, configurations, no infrastructure overheads, and integration tools.

3. Productivity :

With the Salesforce Mobile and Lightning Platform, you as a business professional get improved information organisation, a 360-degree customer view, enhanced communication capabilities, tasks, and workflow automation, and even deeper insights with every tool at your fingertips and adjusted to your professional needs. This allows you to be more proactive and effective, such as closing transactions faster, serving customers better, increasing marketing efforts, and working at a new level on any device.

4. Integrations : is a whole unique ecosystem that can be integrated with the whole set of suits or external systems starting from ERP to custom platforms to social media, etc. The Salesforce all-encompassing integration abilities are empowered by AppExchange, an app marketplace enabling two-way data exchange and synchronization, Heroku, a platform for deploying and integrating apps in the cloud.

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Key Features

ACTE Delhi offers SalesForce Training in more than 27+ branches with expert trainers. Here are the key features,
  • 40 Hours Course Duration
  • 100% Job Oriented Training
  • Industry Expert Faculties
  • Free Demo Class Available
  • Completed 500+ Batches
  • Certification Guidance

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS and National Institute of Education (nie) Singapore.


Syllabus of SalesForce Course in Delhi
Module 1 : Salesforce Overview
  • Learning Objectives
  • Introduction to Salesforce
  • Salesforce Editions
  • Home page Customization
  • User Management
  • Creating and Customizing Tabs
  • Creating an App
  • Uploading a Company Logo
  • Company Information Page
  • System Overview Page
  • Updating the Fiscal Year
  • Case study
  • Key Takeaways
Module 2 : Salesforce Objects
  • Learning Objectives
  • Standard Object Components
  • Renaming Standard Objects
  • Modifying Standard Objects
  • Understanding External Objects
  • Creating Custom Objects
  • Case study
  • Key Takeaways
Module 3 : Field Types
  • Learning Objectives
  • Modifying Standard Fields
  • Creating Auto-Number Fields
  • Creating Formula Fields
  • Creating Roll-Up Summary Fields
  • Creating Lookup and Master-Detail Fields
  • Creating Checkbox Fields
  • Creating Currency, Number, and Percent Fields
  • Creating Date Fields and Date and Time Fields
  • Creating Phone and Email Fields
  • Creating Geolocation Fields
  • Creating Picklist and Multi-Select Picklist Fields
  • Creating Text and Text Area Fields
  • Creating Text Area Long and Text Area Rich Fields
  • Considerations for Field Type Change
  • Field Deleting Implications
  • Creating Encrypted Fields
  • Creating URL Fields
  • Case study
  • Key Takeaways
Module 4 : Validation Rules
  • Learning Objective
  • Creating Validation Rules
  • Creating Formulas
  • Creating Error Messages
  • Case study
  • Key Takeaways
Module 5 : Security Controls
  • Learning Objective
  • Viewing Object Security
  • Changing Default Record Access
  • Sharing Settings
  • Field Accessibility
  • Password Policies
  • Session Settings
  • Login Flows
  • Network Access
  • Activations
  • Session Management
  • Login Access Policies
  • Certificate and Key Management
  • Viewing Setup Audit Trail
  • Executing Expire All Passwords
  • Delegated Administrations
  • Remote Site Settings
  • Named Credentials
  • File Upload and Download Security
  • Case Study
  • Key Takeaways
Module 6 : Profiles
  • Learning Objective
  • Overview of Standard Profiles
  • Assigning Page Layouts
  • Field-Level Security
  • Custom App Settings and Access
  • Tab Settings
  • Record Type Settings
  • Administrative Permissions
  • General User Permissions
  • Standard Object Permissions
  • Custom Object Permissions
  • Password Policies and Session Timeout
  • Login Hours and IP Ranges
  • Enabling Apex and Visualforce Access
  • Case Study
  • Key Takeaways
Module 7 : Role Hierarchy
  • Learning Objective
  • Viewing Role Hierarchy
  • Creating Roles
  • Enabling Field History
  • Creating Groups
  • Creating Permission Sets
  • Assigning Roles to Users
  • Case Study
  • Key Takeaways
Module 8 : Workflow Rules
  • Learning Objective
  • Creating a Workflow Rule
  • Creating a Workflow Rule Field Update
  • Creating a Workflow Rule Task Assignment
  • Creating a Workflow Rule Email Alert
  • Outbound Message
  • Time-Dependent Workflow Action
  • Time-Dependent Workflow Action - Considerations
  • Overview of Approval Process
  • Components of an Approval Process
  • Case Study
  • Key Takeaways
Module 9 : Data Management
  • Learning Objective
  • Importing Leads
  • Data Import Wizard
  • Importing Contacts and Accounts
  • Using Mass Delete
  • Installing Data Loader
  • Installing Data Loader
  • Importing Records with Data Loader
  • Updating Records with Data Loader
  • Deleting Records with Data Loader
  • Exporting Records with Data Loader
  • Adding a Field in the Schema Builder
  • Scheduling a Data Export
  • Creating and Using Sandbox
  • Mass Transferring Records
  • Reporting Snapshots
  • Working with Tags
  • Case Study
  • Key Takeaways
Module 10 : Reports
  • Learning Objective
  • Understanding Report Formats
  • Tabular Reports
  • Summary Reports
  • Matrix Reports
  • Join Reports
  • Creating Leads Report
  • Creating Contacts and Accounts Report
  • Creating an Opportunity Report
  • Adding Leads to a Campaign from a Report
  • Creating a Report Chart
  • Scheduling Reports
  • Creating a Campaign Report
  • Summarizing Report Data
  • Creating a Report Formula
  • Exporting Reports to Excel
  • Date Filters
  • Bucket Fields
  • Custom Report Types
  • Case Study 1
  • Case Study 2
  • Key Takeaways
Module 11 : Dashboards
  • Learning Objective
  • Understanding Dashboard Components
  • Creating a Dashboard
  • Refreshing a Dashboard
  • Modifying Columns on Dashboards
  • Adding Filters to a Dashboard
  • Managing Access to Reports
  • Adding a Report as a Dashboard Component
  • Setting Up Dynamic Dashboards
  • Enabling Dashboards for iPad
  • Modifying Report and Dashboard Interfaces
  • Activating the Report Builder on Profiles
  • Case Study
  • Key Takeaways
Module 12 : Chatter
  • Learning Objective
  • Chatter Overview
  • Enabling Chatter
  • Enabling Chatter Feeds on Records
  • Configuring Chatter Groups
  • Creating Customer Groups
  • Creating a Free Customer Chatter User
  • Customizing Chatter Email Notifications
  • Configuring Salesforce to Salesforce
  • Accepting a Salesforce Connection
  • Sharing an Account via Salesforce to Salesforce
  • Enabling Ideas
  • Configuring Idea Themes
  • Enabling Social Accounts
  • Enabling Libraries and Content
  • Customizing Libraries and Content
  • Uploading Documents to Libraries and Content
  • Configuring Salesforce1
  • Case Study
  • Key Takeaways
Module 13 : Change Sets and Deployment
  • Learning Objective
  • Outbound Change Sets
  • Inbound Change Sets
  • Deployment Settings
  • Deployment Status
  • Eclipse IDE
  • Case Study
  • Key Takeaways
Module 14 : Application Lifecycle
  • Learning Objective
  • Key Milestones and Considerations
  • Using Sandboxes for Development
  • Using Change Sets
  • Using Unmanaged Packages
  • Case Study
  • Key Takeaways
Module 15 : Visual Workflow, Process Builder, and Schema Builder
  • Learning Objective
  • Creating a Visual Flow
  • Modifying Existing Flows
  • Creating a Process in the Process Builder
  • Creating Fields in the Schema Builder
  • Case Study
  • Key Takeaways
Module 16 : Lightning Components
  • Learning Objective
  • Installing Lightning Components
  • Lightning Component Capabilities
  • Lightning Components vs. Visualforce
  • Case Study
  • Key Takeaways
Module 17 : Creating Buttons, Links, and Actions
  • Learning Objective
  • Global Action
  • Object Specific Action
  • Object Specific Action - Types
  • Action Layout in Salesforce1
  • Creating New Records with Actions
  • Logging a Call with Actions
  • Updating a Record with Actions
  • Creating Custom Buttons
  • Creating Custom Links
  • Case Study
  • Key Takeaways
Module 18 : Sales Cloud
  • Learning Objective
  • Leads Home Page
  • Creating List Views
  • Creating and Converting Leads
  • Creating Accounts
  • Creating Contacts
  • Creating Email Templates
  • Four Sales Productivity Features
  • Sending Individual Emails
  • Sending Mass Emails
  • Creating and Managing Price Books
  • Creating Products
  • Creating Opportunities
  • Creating Activities
  • Creating a Web-to-Lead Form
  • Creating a Lead Assignment Rule
  • Creating a Lead Queue
  • Creating an Auto-Response Rule
  • Creating Campaigns
  • Record Types
  • Case Study 1
  • Case Study 2
  • Key Takeaways
Module 19 : Quote Templates
  • Creating a Quote Record
  • Creating a Quote Template
  • Generating a Quote PDF
  • Emailing a Quote PDF
  • Modifying Quote Templates
  • Case Study
  • Key Takeaways
Module 20 : Service Cloud
  • Learning Objective
  • Creating Cases
  • Creating Case Assignment Rules
  • Creating Case Escalation Rules
  • Enabling Solutions
  • Creating Solutions
  • Attaching Solutions to Cases
  • Enabling Knowledge
  • Configuring Knowledge
  • Creating a Web-to-Case Form
  • Create an Email-to-Case Address
  • Case Study 1
  • Case Study 2
  • Key Takeaways
Module 21 : Communities
  • Creating a New Community
  • Partner Portal
  • Customer Portal
  • Communities
  • Topic Management
  • Reputation Management
  • Adding Members
  • Managing Tabs and Branding
  • Login and Registration
  • Community Preferences
  • Case Study
Module 22 : User Interface
  • Learning Objective
  • User Interface General Options
  • User Interface Sidebar Options
  • User Interface Calendar Options
  • User Interface Name Settings
  • User Interface Setup Options
  • Case Study
  • Key Takeaways
Module 23 : Help and Training
  • Using Answers
  • Using Ideas
  • Searching for a Help Topic
  • Contacting Support
  • Trust Site
  • Known Issues
  • Case Study
  • Key Takeaways
Module 24 : AppExchange
  • Learning Objective
  • AppExchange Overview
  • Finding and Selecting an App
  • Finding a Developer
  • Finding a Consultant
  • Case Study
  • Key Takeaways
Module 25 : Other Important Concepts
  • Learning Objective
  • SalesforceA
  • SalesforceA - Actions
  • Salesforce and Outlook - Integration
  • Many-to-Many Relationship
  • Many-to-Many Relationship — Example
  • Self Relationship
  • Hierarchy Relationship
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Need customized curriculum?

Hands-on Real Time SalesForce Projects

Project 1
Lease Management System

The main aim of developing this Lease Management System SalesForce Project is to manage their business using Salesforce software.

Project 2
Mileage Application Project

This is an attempt to create a project “Mileage application ” through which will show all the working of mileage calculation will be automated.

Project 3
Lead Assignment Project

Project objectives are what you plan to achieve by the end of your project. This might include deliverables and assets, or more intangible objectives like increasing productivity.

Project 4
Project Management App Project

project management objectives are the successful development of the project’s procedures of initiation, planning, execution, regulation and closure.

Our Best Hiring Placement Partners

ACTE Delhi for affirmation and Guaranteed Situations. Our Work Situated classes are educated by experienced confirmed experts with broad certifiable experience. All our Best around down to earth than hypothesis model.
  • Along with instructional meetings of the picked course, we furnish our competitors with strategies on the best way to assemble a solid resume.
  • We have our own special committed understudy backing the executives accessible for our contender to help them.
  • With a strong highlight on training and errands, our work focused course of action informative classes are especially coordinated, subject-unequivocal, and work focused.
  • learners will be given fitting mock appraisals and mock gathering dates when they have finished the informative courses.
  • Our ACTE strong relationship in the business, we regularly set up to a great extent grounds position for IT confident to help them with handling their first position or move up their calling ladder.
  • ACTE has submitted gathering of plan which places understudy in top MNC's. ACTE gives constant experience to applicants and set them up for the current work environment market. Each and every getting ready module of ACTE is arranged by current industry demand with the objective that less greasy can be expertly and indeed strong.

Get Certified By Salesforce Administrator & Developer. Industry Recognized ACTE Certificate

Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees. Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

About Qualified SalesForce Instructor

  • Our SalesForce Training in Delhi mentors that we have at our foundation are respectful and brief at giving any help. They promptly answer any inquiries or questions that our competitors may have.
  • Our magnificent courses, experienced resources, and cutting edge foundation assist our applicants with rapidly understanding the ideas.
  • Instructors energize up-and-comers understanding by showing them by and large on the most pivotal moves close, offering understudies with the Best Salesforce Training getting planning to the applicants.
  • Our trainers recognize duty to give the amount of their ability to the get-together to up-inclination reflecting corporate development.
  • Our coaches help our understudies in building their resumes expertly and besides support their sureness by giving huge snippets of data to them.
  • Our Salesforce training instructional classes are very much organized, subject-explicit, and work centered, with a critical spotlight on training and tasks.

SalesForce Course Reviews

Our ACTE Delhi Reviews are listed here. Reviews of our students who completed their training with us and left their reviews in public portals and our primary website of ACTE & Video Reviews.


Salesforce Technical Architecture

ACTE in Tambaram branch at Chennai is the best IT institute training I have experienced.. Environment is very peaceful to learn things better.. Training is so good so that people could get used to the topic very people will rock always... thank you so much for this nice opportunity.


Software Engineer

I have joined ACTE for Salesforce admin and development. Sugan Sir gives excellent support for training and resume preparation. I 100% recommend this ACTE institute for your Salesforce Training in Delhi.


Salesforce Tester

I did my course in Salesforce in ACTE at Chennai. I am a fresher to this field.The trainer was very professional and patient .He explained the topics in detail...He cleared all my doubts and provided adequate practice.



I have completed my salesforce in ACTE at Bangalore, Nice environment. Especially I thank to my trainer Mahadev. His experience is good. Friendly approach. Teaching theory and practice knowledge are so good. The way he clarified our queries are really appreciated. He helped me for the interview questions and shared his real time experiences too . This would really helped me for my career. Thanks you ACTE for this wonderful learning experience.


Software Testing

Good place to learn and improve carreer. I joined here to learn salesforce and by the end of the my course I've learned from the scrap and gained knowledge to implement a website individually. Trainer here have good knowledge and down to earth to clarify our doubts until we get clear on we learned and implemented. Thing to implement is infrastructure and parking facility. Highly recommended for one who want change the carrier and learn new things.Thank you so much ACTE for this kind of learning.

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SalesForce Course FAQs

Looking for better Discount Price?

Call now: +91 93833 99991 and know the exciting offers available for you!
  • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
  • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
  • More than 3500+ students placed in last year in India & Globally
  • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
  • 85% percent placement record
  • Our Placement Cell support you till you get placed in better MNC
  • Please Visit Your Student Portal | Here FREE lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
    • Gives
    • For Completing A Course
  • Certification is Accredited by all major Global Companies
  • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS and National Institute of Education (NIE) Singapore
  • The entire SalesForce training has been built around Real Time Implementation
  • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
  • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

Why Should I Learn SalesForce Course At ACTE?

  • SalesForce Course in ACTE is designed & conducted by SalesForce experts with 10+ years of experience in the SalesForce domain
  • Only institution in India with the right blend of theory & practical sessions
  • In-depth Course coverage for 60+ Hours
  • More than 50,000+ students trust ACTE
  • Affordable fees keeping students and IT working professionals in mind
  • Course timings designed to suit working professionals and students
  • Interview tips and training
  • Resume building support
  • Real-time projects and case studies
Yes We Provide lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
You will receive ACTE globally recognized course completion certification Along with National Institute of Education (NIE), Singapore.
We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each SalesForce batch to 5 or 6 members
Our courseware is designed to give a hands-on approach to the students in SalesForce. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
You can contact our support number at +91 93800 99996 / Directly can do by's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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