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SalesForce Training in Kolkata

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  • Upgrade your career in the field of SalesForce.
  • Get Free E-learning Access to 100+ courses.
  • Get Hands-on training with many real-world projects.
  • Moderate Fees with Best curriculum Designed by Industrial SalesForce Expert.
  • Delivered by 9+ years of SalesForce Certified Expert.
  • Next SalesForce Batch to Start this week– Enroll Your Name Now!



INR 16000


INR 26000

INR 19000

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Upcoming Batches


Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session


Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session


Weekend Regular

(10:00 AM - 01:30 PM)

(Class 3hr - 3:30Hrs) / Per Session


Weekend Fasttrack

(09:00 AM - 02:00 PM)

(Class 4:30Hr - 5:00Hrs) / Per Session

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  • You learn to develop your salesforce in real-time, so you are ready to work on real-time projects.
  • Apex and other concepts in Salesforce development are extensive knowledgeable.
  • You will learn the basics and develop a competent salesforce.
  • A Salesforce developer and administrator are expected to perform a comprehensive coverage of all tasks.
  • You will learn every aspect of salesforce, such as development, management, Apex coding, etc.
  • You will undergo a full curriculum to give you a thorough knowledge of the subject matter.
  • Concepts: Salesforce Learning Objectives, Salesforce Objects Field Types, Validation Rules, Security Controls, Profiles, Role Hierarchy, Workflow Rules, Data Management, Reports,Dashboards, Chatter, Change Sets and Deployment, Application Lifecycle, Visual Workflow, Process Builder, and Schema Builder, Lightning Components, Creating Buttons, Links, and Actions, Sales Cloud, Quote Templates, Service Cloud, Communities, User InterfaceHelp and Training, AppExchange, Other Important Concepts.
  • Classroom Batch Training
  • One To One Training
  • Online Training
  • Customized Training
  • Enroll Now

Course Objectives

This Salesforce certification training course is ideal for app builders, developers, system administrators, sales reps, IT managers, and product managers who want to further their careers in Salesforce.
This Salesforce Administrator & App Builder training course has no prerequisites. However, prior expertise as an administrator or developer is advantageous.
Salesforce positions are growing 1.5 times faster than related occupations, according to Glassdoor, and there were 300,000+ Salesforce jobs available. Salesforce Certified Administrators make an average of $87,000 a year, but their salaries can range from $87,000 to $160,000 depending on their expertise, skills, and experience.
  • You must pass the Salesforce Administrator Exam and the Salesforce App Builder Exam to become a Certified Salesforce Administrator and Developer. Following these simple steps can help you reach your goal.
  • This Salesforce training course must be completed.
  • To take both tests, go to and register: Salesforce App Builder and Salesforce Administrator
  • To get certified, you must pass the Salesforce tests.
Salesforce is a widely used cloud-based customer relationship management (CRM) platform for automating sales, customer support, and digital marketing. Marc Benioff created it in March 1999, and it is headquartered in San Francisco. Salesforce allows salespeople to track their sales, reach out to customers for sales support, and manage cases and tasks for their organizations.
Yes, our Salesforce Administrator and App Builder training course is designed to ensure you pass both tests the first time you take them. The program not only provides you the confidence to pass the tests, but it also helps you retain information beyond the exams, thanks to its hands-on learning method.
With our sales representative training, you can master Salesforce essentials in only one day. Do you need to study for a certification exam? We provide three-day Salesforce training classes to assist you in obtaining these essential credentials. With our five-day admin seminars, you'll get in-depth training and certification to become a Salesforce administrator.

Which programming language is needed for the SalesForce Certification Training Course?

Salesforce's programming language, which has a Java-style syntax. Visualforce: A programming language that allows you to create custom Salesforce sites using code that looks like HTML, or a strong blend of Apex and JavaScript.

Is Salesforce a good career this year?

By the Next Five years, approximately 4.2 million additional jobs are expected to be produced. Salesforce, as a fast-growing firm, continues to hire for a range of positions, including marketing, management, sales, and engineering. In recent years, roles in the Salesforce ecosystem have been regarded as some of the greatest employment available.

Does Salesforce admin require coding?

A Salesforce admin does not need to code daily because he or she will be working in a team with developers and consultants who will take care of the coding, but the admin must choose, and they can only choose if they have coding skills.

What are the requirements for participating in this Salesforce training?

There are no prerequisites for this Salesforce Developer training course. Everyone is eligible for the Salesforce Admin certification. Prior experience as a programmer or administrator, on the other hand, will help you learn faster.

What are the benefits of Salesforce Training?

Salesforce is the most widely used CRM software in the world, available via the cloud platform and from any device. This Salesforce Certification training is essential. Salesforce Developers and Admins are in great demand as a result of this, as well as the platform's extensive capabilities throughout the sales, marketing, and customer relationship life cycle. The Salesforce Administrator certification course will teach you all you need to know about Salesforce and provide you hands-on experience with the software. You'll also work on real-world industry-specific projects to aid in your search for the ideal job.
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Overview of SalesForce Training in Kolkata

The Best training institution in Salesforce focuses on the demands of the CRM community in Salesforce. A top Salesforce training list. Listed For working professionals we offer Salesforce CRM training. Trainer Salesforce recognizes the demand of the community of Salesforce. All Salesforce Course in Kolkata are available as an option for students. We offer free CRM training soft-copy and hard-copy materials from Salesforce. Explore the best CRM training in Salesforce. Our CRM training sessions by Salesforce allow students to secure placement right after completion of their course. Our practical, real-time training on Salesforce CRM scenarios lets you work on CRM projects from Salesforce. Our training curriculum for Salesforce CRM helps you to gain knowledge in salesforce.

Additional Info

Why do you choose salesforce?

1. Salesforce has a great track record :

In the cloud computing and social enterprise software-as-a-service areas, Salesforce has established itself as a market leader. Salesforce's name is one of the most well-known in the world, and it has become synonymous with CRM in many people's minds – "CRM" is even the symbol for the company's New York Stock Exchange ticker! Salesforce has won several honors and accolades for its products and services, including being rated the #1 CRM supplier for the past five years by International Data Corporation.

Salesforce supplies CRM software to some of the world's largest and most famous companies, like Spotify, Adidas, Toyota, and many others. But don't be deceived into believing Salesforce is exclusively for large companies; each Salesforce deployment can be extensively customized to match the demands of any company, including small businesses and mid-market companies.

2. Salesforce is a high-quality company with a high-quality product :

Salesforce CRM is a comprehensive system that is safe, highly configurable, scalable, easy to use, and has an established track record after over two decades on the market. Salesforce is designed on a multitenant architecture, which implies that all clients use the same infrastructure and platform, regardless of the edition they purchase. Salesforce also has industry-specific features to address the particular difficulties that organizations in various industries encounter. Salesforce CRM is the CRM of choice for over 150K users because of these features.

3. Salesforce has a well-developed ecosystem :

Salesforce offers a large ecosystem of customers, developers, and partners in addition to a reliable and effective product. Customers may interact with one another, ask questions, and offer feedback to Salesforce through the Salesforce Success Community. Salesforce's app marketplace, AppExchange, is both a location for Salesforce developers and registered partners to publish publicly available apps and a place for users to buy and download apps.

Customers may get anything from software implementation to application development to managed services through salesforce's partner network, which includes independent software vendors, consultants, and system integrators. Customers will find it easier to discover a competent partner or employ a Salesforce administrator thanks to this partner ecosystem.

4. Salesforce is dedicated to protecting customer data :

Despite research indicating that the cloud is actually more secure than on-premises traditional systems, there has been a lot of hand-wringing around cloud security over the years. The fear is reasonable; after all, organizations keep a lot of sensitive data in the cloud, and data breaches in the cloud have become all too prevalent.In addition to developing a custom data security model that includes sharing tools to enable secure data access at various levels.

5. Salesforce has a great track record :

When Salesforce initially launched, rivals like Oracle and SAP paid steep monthly or yearly fees for hardware, software, updates, and support. Salesforce changed the price model by introducing an annual per-user charge. Since then, additional cloud-based business apps have switched to a per-user subscription cost, demonstrating Salesforce's position as a market leader.

Salesforce CRM is presently available in four versions. Each edition's pricing includes three updates each year, so you'll never have to pay more for innovation. And, since we're on the subject of Salesforce updates…

6. Upgrades to Salesforce are backward compatible :

Backward compatibility, for the uninitiated, refers to any software or hardware system that can use data and interfaces from previous versions of that system. In this case, it implies that no matter how customized your Salesforce setup is, periodic upgrades will never destroy anything or damage all of your hard work. For obvious reasons, this is excellent, since it considerably decreases the amount of downtime during a system upgrade.

Best of all, Salesforce handles all upgrades automatically, so you'll never have to worry about manually upgrading your CRM again.

7. Salesforce is always coming up with new ideas :

Salesforce was forged in the fires of innovation as one of the first cloud-based CRM systems on the market. Salesforce business leaders have never lost sight of their roots, and they are constantly looking for new and innovative ways to improve their products and services, including forming strategic partnerships, making acquisitions, and investing in product innovation in hot topic areas like artificial intelligence (as seen in Salesforce Einstein), Big Data, data analytics, and bot technology.

Salesforce has received acclaim from peers and industry tastemakers for its dedication to innovation. The firm has regularly been in the top three on Forbes' annual Most Innovative Companies list, and it was named one of Fast Company's 50 Most Innovative Companies.

8. Salesforce reciprocates :

When it comes to analyzing possible CRM providers, charity giving is definitely not high on your priority list – and that's understandable. When deciding between several highly competent individuals, however, a provider's charity activities might be a significant distinction. Marc Benioff, the CEO of Salesforce, has long been an outspoken supporter of a variety of causes, from urging other tech billionaires to help eradicate homelessness in San Francisco to making significant gifts to children's hospitals.

Benioff established the 1-1-1 Philanthropic Model — a call for businesses to donate 1% of their revenue, product, and workers' time to charity, when he launched Salesforce, and it's become a fundamental part of the company's culture.

Roles & Responsibilities :

A Salesforce developer is required to have a deeper understanding of Salesforce, as well as a complete understanding of the prospects that come with it. Working directly with the firm isn't required for a Salesforce developer. All that counts is that the individual in question is capable of developing apps on a variety of PaaS platforms. Salesforce developers may also be requested to create cloud-based applications.

Every recruiter hopes that the Salesforce developer will create the most advanced Salesforce solution to satisfy the changing CRM requirements. A developer is expected to grasp demands through discussions with senior officials in this context. They must be capable of creating custom processes and meticulously maintaining user roles.

  • Meetings with management and determining CRM requirements.
  • Part of Salesforce's requirements is to provide tailored solutions.
  • To create, develop, and implement the company's application.
  • When necessary, test and troubleshoot.
  • When necessary, empower the Salesforce team's technical staff.
  • Assuring the application's total safety.

Benefits :

  • Information about the customer :

    One of the most significant benefits of Salesforce is the information it obtains, both in terms of quality and quantity. When you use Salesforce, you can look at every single account, contact, task, event, and opportunity associated with a lead, giving your business a wealth of information before contacting potential consumers. For starters, it makes it simple to keep track of all the data you need to keep your client profiles structured. You can search up any lead or customer you want, even if they're allocated to different reps because you have all the information you need in one place.

    Furthermore, having shared customer data allows you and your workers to enjoy your free time and vacation days without having to worry about individually serving clients, leads, or prospects. Any of your reps may quickly substitute for another who is out of the office, ensuring that any holes in your customer service model are filled. Physical materials and even Excel sheets pale in comparison to this digital design. Salesforce is so comprehensive, responsive, and easy to use that you won't need manila folders or digital files full of spreadsheets any longer.

  • Organizing your finances :

    You and all of your company's salespeople — may develop plans for accounts independently now that you have all of the client information you need. This provides you the hands-on approach you need to truly engage with clients, as well as allowing your representatives to tweak their strategies for greater outcomes. You can also build to-do items in Salesforce, so you and your salespeople may utilize lists to keep organized throughout the day.

    You may also use calendar reminders to notify anybody to follow up with customers, account managers, or top management about essential tasks. You ensure that nothing slips between the gaps. You can view how much time you or anybody else in the firm has spent on each account, in addition to the organizational features. This is particularly useful for service-based organizations with a large number of customers who subscribe to several packages or plans. Your firm can modify if you find that you've spent too much time on a customer compared to how much that client spends.

  • Organize your time :

    You naturally benefit from excellent time management when you have extensive client information and a plethora of planning options at your disposal. You have everything you need to prioritize work for your clients, which means you can manage jobs for multiple accounts using the same criteria. You may also utilize the built-in calendar features to better visualize your day, week, month, or year's plan. That means you'll be able to remain on top of everything during the whole process of nurturing a potential lead.

  • Collaboration within a group :

    The "Chatter" function allows you to communicate with people or groups about work-related topics such as clients, territory, and other critical information. Chatter also allows you to assign various members of your team to distinct accounts or opportunities that require particular attention. As a result, your staff will be able to prioritize and plan their duties more easily, allowing you to deal with more leads and close more sales.

    Chatter, in contrast to the preceding features, allows you to keep your whole team focused on what they need to be accomplishing each day. That means your team produces greater outcomes and is more productive every day.

  • Accessibility :

    Salesforce is a cloud-based service, which means it can be accessed from anywhere with an Internet connection. This includes mobile - Salesforce offers an app that you can use at any time to remain in touch with your company and team. This makes it ideal for the hands-on business owner or marketing manager who wants to be in touch with their staff at all times. This is a significant benefit since it eliminates the need for a centralized data storage site. There's no file cabinet, local server, or anything else; everything is stored on the cloud, where you may access it at any time.

    Your staff may utilize it to remain up to date on accounts and clients, regardless of where they are, in addition to the security benefits. That is some of the greatest customer services a customer could ask for.

Certifications :

  • Certifications for Salesforce administrators :

    Administrator privileges are available at two levels in Salesforce. Both companies concentrate on administrative tasks such as establishing user needs, customizing the Salesforce platform, and assisting customers in getting the most out of the solutions. Additionally, administrators can obtain certifications in app development and CPQ (configure price quote).

  • Administrator for Salesforce :

    Candidates for this certification should have a comprehensive understanding of Salesforce customization and setup, as well as experience managing users and maximizing the platform's potential. In 90 minutes, you'll have to answer 60 multiple-choice questions. You must be able to manage users, data, and security, as well as maintain and configure Sales Cloud and Service Cloud apps and create reports, dashboards, and workflows to pass.

  • Advanced Administrator for Salesforce :

    Candidates should have prior expertise with Salesforce's advanced administrative features, as well as a strong understanding of how to create sophisticated reports, dashboards, and automation processes. In 90 minutes, you'll have to answer 60 multiple-choice questions. To pass the test, you must be familiar with Salesforce's advanced administration capabilities, as well as how to optimize and expand Sales Cloud and Service Cloud applications, as well as how to create sophisticated reports, dashboards, and business process automation.

  • Certified Salesforce CPQ Specialist :

    Professionals that install Salesforce CPQ solutions, develop and build quoting procedures to satisfy client requirements, and resolve platform difficulties are recognized with this credential. The Salesforce Certified CPQ Specialist typically has six to twelve months of experience as a CPQ Specialist, as well as knowledge of the Salesforce CPQ platform, CPQ terminology, and the ability to diagnose and resolve fundamental platform issues.

    Salesforce CPQ Specialists should be able to build solutions to support business processes, troubleshoot and solve basic platform issues, configure bundles (for example, features, options, option constraints, configuration attributes), product rules, price rules, discount schedules, block pricing, cost, contracted prices, quote templates, quote processes, and custom actions, as well as troubleshoot and solve basic platform issues. They should also be familiar with the object data model, CPQ package level settings, and the pricing waterfall in CPQ. The exam will last 105 minutes and will consist of 60 multiple-choice questions.

  • Platform Application Builder with Salesforce Certification :

    The ability to design, create, and deploy bespoke apps on the platform is required for the Salesforce Certified Platform App Builder certificate. This certificate necessitates a higher level of programming and technical expertise than the other Certified Administrator credentials. This skill set necessitates a thorough understanding of the platform's declarative development and customization features. In 90 minutes, you'll have to answer 60 multiple-choice questions.

    To pass the test, you must be able to create custom applications' data model, user interface, business logic, and security; adapt apps for mobile usage; build reports and dashboards, and deploy custom apps.

  • Salesforce developer certifications :

    Professionals with knowledge, skills, and experience creating bespoke declarative and programmatic applications on the platform are eligible for Salesforce developer credentials. The Salesforce Certified Platform Application Builder, which can also be applied to the Salesforce Administrator track, is included in this track. The two-tiered platform developer credentials and one focused on creating eCommerce solutions are the two sorts of developer certifications available.

Pay Scale :

Salesforce Salary in India: Experience-Based :

With less than a year of experience, an entry-level developer may expect to earn approximately Rs 300K. After 2-5 years of work, you may expect to earn a total remuneration of around Rs 5,00,000.

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Key Features

ACTE Kolkata offers SalesForce Training in more than 27+ branches with expert trainers. Here are the key features,
  • 40 Hours Course Duration
  • 100% Job Oriented Training
  • Industry Expert Faculties
  • Free Demo Class Available
  • Completed 500+ Batches
  • Certification Guidance

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS and National Institute of Education (nie) Singapore.


Syllabus of SalesForce Course in Kolkata
Module 1 : Salesforce Overview
  • Learning Objectives
  • Introduction to Salesforce
  • Salesforce Editions
  • Home page Customization
  • User Management
  • Creating and Customizing Tabs
  • Creating an App
  • Uploading a Company Logo
  • Company Information Page
  • System Overview Page
  • Updating the Fiscal Year
  • Case study
  • Key Takeaways
Module 2 : Salesforce Objects
  • Learning Objectives
  • Standard Object Components
  • Renaming Standard Objects
  • Modifying Standard Objects
  • Understanding External Objects
  • Creating Custom Objects
  • Case study
  • Key Takeaways
Module 3 : Field Types
  • Learning Objectives
  • Modifying Standard Fields
  • Creating Auto-Number Fields
  • Creating Formula Fields
  • Creating Roll-Up Summary Fields
  • Creating Lookup and Master-Detail Fields
  • Creating Checkbox Fields
  • Creating Currency, Number, and Percent Fields
  • Creating Date Fields and Date and Time Fields
  • Creating Phone and Email Fields
  • Creating Geolocation Fields
  • Creating Picklist and Multi-Select Picklist Fields
  • Creating Text and Text Area Fields
  • Creating Text Area Long and Text Area Rich Fields
  • Considerations for Field Type Change
  • Field Deleting Implications
  • Creating Encrypted Fields
  • Creating URL Fields
  • Case study
  • Key Takeaways
Module 4 : Validation Rules
  • Learning Objective
  • Creating Validation Rules
  • Creating Formulas
  • Creating Error Messages
  • Case study
  • Key Takeaways
Module 5 : Security Controls
  • Learning Objective
  • Viewing Object Security
  • Changing Default Record Access
  • Sharing Settings
  • Field Accessibility
  • Password Policies
  • Session Settings
  • Login Flows
  • Network Access
  • Activations
  • Session Management
  • Login Access Policies
  • Certificate and Key Management
  • Viewing Setup Audit Trail
  • Executing Expire All Passwords
  • Delegated Administrations
  • Remote Site Settings
  • Named Credentials
  • File Upload and Download Security
  • Case Study
  • Key Takeaways
Module 6 : Profiles
  • Learning Objective
  • Overview of Standard Profiles
  • Assigning Page Layouts
  • Field-Level Security
  • Custom App Settings and Access
  • Tab Settings
  • Record Type Settings
  • Administrative Permissions
  • General User Permissions
  • Standard Object Permissions
  • Custom Object Permissions
  • Password Policies and Session Timeout
  • Login Hours and IP Ranges
  • Enabling Apex and Visualforce Access
  • Case Study
  • Key Takeaways
Module 7 : Role Hierarchy
  • Learning Objective
  • Viewing Role Hierarchy
  • Creating Roles
  • Enabling Field History
  • Creating Groups
  • Creating Permission Sets
  • Assigning Roles to Users
  • Case Study
  • Key Takeaways
Module 8 : Workflow Rules
  • Learning Objective
  • Creating a Workflow Rule
  • Creating a Workflow Rule Field Update
  • Creating a Workflow Rule Task Assignment
  • Creating a Workflow Rule Email Alert
  • Outbound Message
  • Time-Dependent Workflow Action
  • Time-Dependent Workflow Action - Considerations
  • Overview of Approval Process
  • Components of an Approval Process
  • Case Study
  • Key Takeaways
Module 9 : Data Management
  • Learning Objective
  • Importing Leads
  • Data Import Wizard
  • Importing Contacts and Accounts
  • Using Mass Delete
  • Installing Data Loader
  • Installing Data Loader
  • Importing Records with Data Loader
  • Updating Records with Data Loader
  • Deleting Records with Data Loader
  • Exporting Records with Data Loader
  • Adding a Field in the Schema Builder
  • Scheduling a Data Export
  • Creating and Using Sandbox
  • Mass Transferring Records
  • Reporting Snapshots
  • Working with Tags
  • Case Study
  • Key Takeaways
Module 10 : Reports
  • Learning Objective
  • Understanding Report Formats
  • Tabular Reports
  • Summary Reports
  • Matrix Reports
  • Join Reports
  • Creating Leads Report
  • Creating Contacts and Accounts Report
  • Creating an Opportunity Report
  • Adding Leads to a Campaign from a Report
  • Creating a Report Chart
  • Scheduling Reports
  • Creating a Campaign Report
  • Summarizing Report Data
  • Creating a Report Formula
  • Exporting Reports to Excel
  • Date Filters
  • Bucket Fields
  • Custom Report Types
  • Case Study 1
  • Case Study 2
  • Key Takeaways
Module 11 : Dashboards
  • Learning Objective
  • Understanding Dashboard Components
  • Creating a Dashboard
  • Refreshing a Dashboard
  • Modifying Columns on Dashboards
  • Adding Filters to a Dashboard
  • Managing Access to Reports
  • Adding a Report as a Dashboard Component
  • Setting Up Dynamic Dashboards
  • Enabling Dashboards for iPad
  • Modifying Report and Dashboard Interfaces
  • Activating the Report Builder on Profiles
  • Case Study
  • Key Takeaways
Module 12 : Chatter
  • Learning Objective
  • Chatter Overview
  • Enabling Chatter
  • Enabling Chatter Feeds on Records
  • Configuring Chatter Groups
  • Creating Customer Groups
  • Creating a Free Customer Chatter User
  • Customizing Chatter Email Notifications
  • Configuring Salesforce to Salesforce
  • Accepting a Salesforce Connection
  • Sharing an Account via Salesforce to Salesforce
  • Enabling Ideas
  • Configuring Idea Themes
  • Enabling Social Accounts
  • Enabling Libraries and Content
  • Customizing Libraries and Content
  • Uploading Documents to Libraries and Content
  • Configuring Salesforce1
  • Case Study
  • Key Takeaways
Module 13 : Change Sets and Deployment
  • Learning Objective
  • Outbound Change Sets
  • Inbound Change Sets
  • Deployment Settings
  • Deployment Status
  • Eclipse IDE
  • Case Study
  • Key Takeaways
Module 14 : Application Lifecycle
  • Learning Objective
  • Key Milestones and Considerations
  • Using Sandboxes for Development
  • Using Change Sets
  • Using Unmanaged Packages
  • Case Study
  • Key Takeaways
Module 15 : Visual Workflow, Process Builder, and Schema Builder
  • Learning Objective
  • Creating a Visual Flow
  • Modifying Existing Flows
  • Creating a Process in the Process Builder
  • Creating Fields in the Schema Builder
  • Case Study
  • Key Takeaways
Module 16 : Lightning Components
  • Learning Objective
  • Installing Lightning Components
  • Lightning Component Capabilities
  • Lightning Components vs. Visualforce
  • Case Study
  • Key Takeaways
Module 17 : Creating Buttons, Links, and Actions
  • Learning Objective
  • Global Action
  • Object Specific Action
  • Object Specific Action - Types
  • Action Layout in Salesforce1
  • Creating New Records with Actions
  • Logging a Call with Actions
  • Updating a Record with Actions
  • Creating Custom Buttons
  • Creating Custom Links
  • Case Study
  • Key Takeaways
Module 18 : Sales Cloud
  • Learning Objective
  • Leads Home Page
  • Creating List Views
  • Creating and Converting Leads
  • Creating Accounts
  • Creating Contacts
  • Creating Email Templates
  • Four Sales Productivity Features
  • Sending Individual Emails
  • Sending Mass Emails
  • Creating and Managing Price Books
  • Creating Products
  • Creating Opportunities
  • Creating Activities
  • Creating a Web-to-Lead Form
  • Creating a Lead Assignment Rule
  • Creating a Lead Queue
  • Creating an Auto-Response Rule
  • Creating Campaigns
  • Record Types
  • Case Study 1
  • Case Study 2
  • Key Takeaways
Module 19 : Quote Templates
  • Creating a Quote Record
  • Creating a Quote Template
  • Generating a Quote PDF
  • Emailing a Quote PDF
  • Modifying Quote Templates
  • Case Study
  • Key Takeaways
Module 20 : Service Cloud
  • Learning Objective
  • Creating Cases
  • Creating Case Assignment Rules
  • Creating Case Escalation Rules
  • Enabling Solutions
  • Creating Solutions
  • Attaching Solutions to Cases
  • Enabling Knowledge
  • Configuring Knowledge
  • Creating a Web-to-Case Form
  • Create an Email-to-Case Address
  • Case Study 1
  • Case Study 2
  • Key Takeaways
Module 21 : Communities
  • Creating a New Community
  • Partner Portal
  • Customer Portal
  • Communities
  • Topic Management
  • Reputation Management
  • Adding Members
  • Managing Tabs and Branding
  • Login and Registration
  • Community Preferences
  • Case Study
Module 22 : User Interface
  • Learning Objective
  • User Interface General Options
  • User Interface Sidebar Options
  • User Interface Calendar Options
  • User Interface Name Settings
  • User Interface Setup Options
  • Case Study
  • Key Takeaways
Module 23 : Help and Training
  • Using Answers
  • Using Ideas
  • Searching for a Help Topic
  • Contacting Support
  • Trust Site
  • Known Issues
  • Case Study
  • Key Takeaways
Module 24 : AppExchange
  • Learning Objective
  • AppExchange Overview
  • Finding and Selecting an App
  • Finding a Developer
  • Finding a Consultant
  • Case Study
  • Key Takeaways
Module 25 : Other Important Concepts
  • Learning Objective
  • SalesforceA
  • SalesforceA - Actions
  • Salesforce and Outlook - Integration
  • Many-to-Many Relationship
  • Many-to-Many Relationship — Example
  • Self Relationship
  • Hierarchy Relationship
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Hands-on Real Time SalesForce Projects

Project 1
Analytics Solution Project

The process of data analysis uses analytical and logical reasoning to gain information from the data. The main purpose of data analysis is to find meaning in data.

Project 2
Performance Management Project

The overall objectives of performance management are: To align and build individual objectives along with the organizational objectives of the company.

Project 3
Improve Customer Service Project

Understanding the expectations and requirements of your customers. Determining how well your company and its competitors are satisfying these expectations.

Project 4
Increase Customer Lifetime Value

Customer lifetime value is the total worth to a business of a customer over the whole period of their relationship. It's an important metric as it costs less to keep existing customers.

Our Engaging Placement Partners

ACTE Kolkata offers arrangement openings as extra to each understudy/proficient who finished our study hall or internet preparing. A portion of our understudies are working in these organizations recorded underneath.
  • Our Salesforce Training in Kolkata will give you some extra advantages to design understudy proceeds up to the current market level with Advanced promoting preparing cosultant express capacities to land position in IT relationship with uncommon remuneration pack.
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  • Our Salesforce Training will give learner some extra advantages to design understudy proceeds up to the current market level with Advanced promoting cosultant explicit capacities to land position in IT relationship with momentous pay bundle.
  • Become an attested good arrangement and learn new strategy and industry cases of acquainted Center training with track down a more worthwhile work. We have the force and the experience to help understudy make significant guardian structures for the best understanding.
  • We offers situation openings as extra to each student/fit who finished our homeroom or web arranging. A section of our student are working in these affiliations like HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM, etc.

Get Certified By Salesforce Administrator & Developer. Industry Recognized ACTE Certificate

Acte Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher's as well as corporate trainees. Our certification at Acte is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC's of the world. The certification is only provided after successful completion of our training and practical based projects.

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

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About Proficent SalesForce Mentor

  • Trainers are certified professionals with 9+ years of experience in their respective domain as well as they are currently working with Top MNCs.
  • Our SalesForce Training is all through found out about being understudy associated with and finishing activities to hit cutoff times and targets.
  • Here the guide attempts to associate with the people to give the substance that he needs to educate.
  • We associates will outfits both theoretical and reasonable information with reliable endeavor works.
  • Our tutor guides are industry topic specialists and subject experts who have fathomed running applications giving best embedded systems getting ready to the learners.
  • Instructors guides are certified experts with 10+ critical length of consideration with their diverse area correspondingly as they are eventually working with top MNCS.
  • Our Mentors are accessible for your requests/explanations after the instructive class.

SalesForce Course FAQs

Looking for better Discount Price?

Call now: +91 93833 99991 and know the exciting offers available for you!
  • ACTE is the Legend in offering placement to the students. Please visit our Placed Students List on our website
  • We have strong relationship with over 700+ Top MNCs like SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, IBM etc.
  • More than 3500+ students placed in last year in India & Globally
  • ACTE conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
  • 85% percent placement record
  • Our Placement Cell support you till you get placed in better MNC
  • Please Visit Your Student Portal | Here FREE lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
    • Gives
    • For Completing A Course
  • Certification is Accredited by all major Global Companies
  • ACTE is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS and National Institute of Education (NIE) Singapore
  • The entire SalesForce training has been built around Real Time Implementation
  • You Get Hands-on Experience with Industry Projects, Hackathons & lab sessions which will help you to Build your Project Portfolio
  • GitHub repository and Showcase to Recruiters in Interviews & Get Placed
All the instructors at ACTE are practitioners from the Industry with minimum 9-12 yrs of relevant IT experience. They are subject matter experts and are trained by ACTE for providing an awesome learning experience.
No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
We offer this course in “Class Room, One to One Training, Fast Track, Customized Training & Online Training” mode. Through this way you won’t mess anything in your real-life schedule.

Why Should I Learn SalesForce Course At ACTE?

  • SalesForce Course in ACTE is designed & conducted by SalesForce experts with 10+ years of experience in the SalesForce domain
  • Only institution in India with the right blend of theory & practical sessions
  • In-depth Course coverage for 60+ Hours
  • More than 50,000+ students trust ACTE
  • Affordable fees keeping students and IT working professionals in mind
  • Course timings designed to suit working professionals and students
  • Interview tips and training
  • Resume building support
  • Real-time projects and case studies
Yes We Provide lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
You will receive ACTE globally recognized course completion certification Along with National Institute of Education (NIE), Singapore.
We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
We at ACTE believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each SalesForce batch to 5 or 6 members
Our courseware is designed to give a hands-on approach to the students in SalesForce. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
You can contact our support number at +91 93800 99996 / Directly can do by's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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