ACTE offers a incredible training course on Salesforce. In this Salesforce training you will learn how to configure Salesforce to collect, analyse and retrieve vital customer information and create applications using Salesforce lightning. Grab the opportunity and learn new technology. Start Learning with us ACTE Salesforce Classroom & Online Training Course.
Yes, Salesforce development is a good choice for a career. Salesforce has high powerful areas with the best career opportunities in future. Salesforce is the top cloud-based CRM on the market. Salesforce has positioned itself well to take advantage of the future growth of the industry.
Salesforce is the top cloud-based CRM on the market. It has a market share of more than 15% and consistently generates upward of $1 billion more in revenue than its closest competitor. Salesforce has positioned itself well to take advantage of the future growth of the industry.
Today, there is a huge demand for Salesforce-specific skills. This is the reason for the creation of 3.3 million new jobs is predicted in the Salesforce economy by 2022. As mentioned earlier, several Salesforce-specific roles are in huge demand today.
We are happy and proud to say that we have strong relationship with over 700+ small, mid-sized and MNCs. Many of these companies have openings for salesforce. Moreover, we have a very active placement cell that provides 100% placement assistance to our students. The cell also contributes by training students in mock interviews and discussions even after the course completion.
Its a great technology for freshers and market is flooded with jobs. ... I would recommend all the job seekers to have a very good LinkedIn profile , with atleast 1000+ professional salesforce connections including MVPs, HRs, Directors, Recruiters and Project Managers.
Good knowledge of SalesForce programming and DBMS concepts is recommended for this training.
Apex is a proprietary language developed by Salesforce.com. It is a strongly typed, object-oriented programming language that allows developers to execute flow and transaction control statements on the Force.com platform server in conjunction with calls to the Force.com API.
Our courseware is designed to give a hands-on approach to the students in Salesforce. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students time and commitment.
SalesForce is a great tool, Salesforce is a customer relationship management platform, so it comes with its own tool set, but also comes with a bunch of business process guidelines.... The more hard-core developers can use Salesforce's Apex programming language.
From 1 week to 1 year or more depending on what areas of Salesforce you are interested in and the level of expertise you're after.
- Work with a world-dominating technology..
- Enjoy extensive job opportunities.
- Be involved with an exciting, innovative platform.
- Be part of an inclusive community.
- Access to heaps of training opportunities.
Sales Cloud vs. Service Cloud
If you have already decided to try Salesforce out but do not know whether you need Sales Cloud or Service Cloud, check out some fundamental differences between these Salesforce products
The fact that both Sales Cloud and Customer Service Cloud have five similar objects: Leads, Accounts, Contacts, Opportunities, and Cases seems confusing to many customers. we present this comparison for you to get a general understanding of what cloud your company likely needs.
Sales Cloud: The essence
Sales Cloud is one of the core Salesforce products designed for the management, automation, and analysis of sales processes. Both sales reps and sales managers can use Salesforce Sales Cloud functionality to complete the tasks of different priorities with high efficiency.
For sales reps
- Salesforce Sales Cloud provides efficient and convenient customer communication via numerous channels (a customer service portal, social media, email, etc.) right within Sales Cloud UI. Advanced integration with a customer’s website and social media (Facebook, Twitter, LinkedIn, etc.) allows collecting copious information about contacts or accounts to target their needs more accurately.
- Extensive automation capabilities help sales reps with numerous routine tasks (such as maintaining customer records, managing pricing data, drafting contracts, etc.), thus freeing up their time for nurturing leads and closing deals.
For sales managers
- Sales Cloud provides the ability to construct the sales strategy and manage it within a single system. Sales Cloud also helps sales managers control and assess sales reps. Using performance data, sales managers can identify sales reps’ strengths and weaknesses to improve their skills.
- which allows increasing the performance of the entire sales department. With Sales Cloud, sales managers can additionally deal with such challenges as disjointed sales processes and process alignment with marketing.
Service Cloud: The essence
Our customers claim that using Salesforce Service Cloud helped them make the customer service process faster and more efficient. Since it is much cheaper to retain a customer than to gain a new one, Service Cloud can be a strategically important tool for your enterprise. Customer service managers say it positively affects customer retention rates and ensures that your company is recognized for truly caring about customers.
For customer service agents
- Salesforce Service Cloud provides integration with numerous channels of communication with customers. As communication via each channel is available within Service Cloud UI, customer service agents can serve customers much faster.
- Also, Service Cloud allows creating and managing knowledge bases, which can be a useful source of information that customers frequently request. The knowledge bases help significantly reduce agents’ response times and train new customer service agents faster.
- As Service Cloud provides customer service process automation, service agents solve cases quicker and customers receive answers to their questions with no delay.
For customer service managers
Service Cloud provides the possibility to organize customer service processes and manage them within Service Cloud UI. Service Cloud allows customer service managers to control the performance of customer service reps, which helps, for example, identify the employees’ areas of growth and organize training.
Sales Cloud vs. Service Cloud: Feature comparison
Although Service Cloud overlaps with Sales Cloud a lot, as you saw above, it does not mean that the two Salesforce products are similar.
As Sales Cloud offers features designed to reflect the process of turning a lead into an account, we recommend it to the customers from sales-centric businesses. Among unique Sales Cloud features are:
- Territory Management
- Quotes
- Sales Contracts
- Opportunity Splits
- Sales Forecasting
Useful Sales Cloud add-ons, for example, CPQ providing accurate pricing and quoting with any given product in compliance with a regulated set of rules, are also unavailable with a Service Cloud license.
Service Cloud provides features for advanced customer service management and agent productivity improvement. That is why we recommend implementing this Salesforce tool to customer service-centric businesses. Salesforce Service Cloud has such unique features as:
- Service Console (agents’ unified digital workspace)
- Service Analytics (complex analytics of agent performance)
- Field Service (a tool for organizing on-site customer visits)
