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SAP C4C Training Online

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Live Instructor LED Online Training

Learn from Certified Experts

  • Beginner & Advanced Level Classes
  • Top Mnc Interview Question Coverage
  • Delivered by 9+ Years of SAP C4C Certified Expert
  • Over 320+ Employing Clients and 14502+ Students Trained
  • Cost-effective Fees and Industry-Specific Expert Curriculum
  • Next SAP C4C Training Batch to Begin This Week – Enroll Your Name Now!
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INR18000

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+91-7669 100 251

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Upcoming Batches

06-May-2024
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

01-May-2024
Mon-Fri

Weekdays Regular

08:00 AM & 10:00 AM Batches

(Class 1Hr - 1:30Hrs) / Per Session

04-May-2024
Sat,Sun

Weekend Regular

(10:00 AM - 01:30 PM)

(Class 3hr - 3:30Hrs) / Per Session

04-May-2024
Sat,Sun

Weekend Fasttrack

(09:00 AM - 02:00 PM)

(Class 4:30Hr - 5:00Hrs) / Per Session

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Learn at Home with ACTE

Online Courses by Certified Experts

Gain the Best Practices In SAP C4C Training

  • In this training, our participants delve into practical aspects such as setup, configuration, and management of SAP C4C instances, covering topics like tenant setup, data migration, and system monitoring.
  • This training emphasizes hands-on experience and real-world scenarios to ensure participants can effectively implement, operate, and optimize SAP C4C solutions in diverse business environments.
  • We offer our SAP C4C training in a number of formats, such as self-paced online courses, virtual instructor-led training (VILT), instructor-led online classroom training, and hands-on learning.
  • Our SAP C4C trainers are experienced professionals with extensive knowledge of usage, customization, and implementation, either as industry professionals or SAP-certified consultants.
  • Our SAP C4C training provides placement assistance services for candidates, including CV creation, interview preparation, job placement assistance, and access to job portals and SAP ecosystem networking opportunities.
  • Throughout the training session, participants acquire skills in customization, integration, and administration of SAP C4C to meet specific organizational needs and objectives.
  • Classroom Batch Training
  • One To One Training
  • Online Training
  • Customized Training
  • Enroll Now

This is How ACTE Students Prepare for Better Jobs

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Course Objectives

With the help of our SAP C4C training, people can manage and deploy SAP Cloud for Customer solutions. It addresses subjects like marketing, sales, service procedures, integration, customization, and reporting. Comprehensive learning and real-world application of SAP C4C functionalities are ensured by practical exercises, real-world projects, and expert guidance.
  • Enhanced Skills
  • Career Advancement
  • Increased Productivity
  • Better Decision Making
  • Industry-Recognized Certification
Yes, SAP Cloud for Customer's (C4C) reach has the potential to have a big impact on the future. The need for cloud-based CRM solutions like C4C is predicted to increase as companies prioritize customer-centric strategies more and more. This will create a wealth of opportunities for professionals with experience in C4C implementation and management.
While there are no strict prerequisites for taking a SAP C4C course, familiarity with CRM concepts and basic computer skills can be beneficial. Individuals with a sales, marketing, customer service, or IT background may find the course content more accessible, but anyone interested in CRM can pursue SAP C4C training.
By specializing in a top CRM solution, improving career prospects in SAP consulting, and supporting organizations' digital transformation initiatives, pursuing SAP Cloud for Customer (C4C) for professional development can lead to personal growth, job satisfaction, and long-term career success in the cutthroat technology industry.
  • Introduction to SAP C4C
  • Overview of CRM and Customer Engagement
  • C4C Architecture and Components
  • Sales Processes in C4C
  • Data Migration and Data Management
  • Integration with SAP and Non-SAP Systems
  • C4C Customization and Configuration
  • Reporting and Analytics in C4C
Yes. Individuals with no prior experience with the platform or beginners are catered to in SAP C4C training. It helps newcomers learn SAP C4C from scratch and establish a solid foundation in CRM by going over essential concepts, offering practical advice, and providing hands-on exercises.

Which jobs often demand SAP C4C expertise?

  • CRM Consultant
  • Sales Consultant
  • Marketing Consultant
  • Service Consultant
  • CRM Analyst

What kind of hands-on learning can you expect from SAP C4C Training?

  • Interactive simulations
  • Case studies
  • Practical exercises
  • Live demonstrations
  • Access to SAP sandbox environments
  • Mentorship and support

Will students have the opportunity to work on projects with real-world impact?

Yes, there are plenty of opportunities for students in our SAP C4C training program to work on real-world projects. With the help of these projects, which mimic real-world situations, students can put their knowledge and abilities to use in resolving business problems and gaining invaluable practical SAP C4C implementation experience.

Which tools does SAP C4C use?

  • SAP HANA
  • SAP Fiori
  • SAP Customer Experience solutions
  • SAP Cloud Platform
  • SAP Analytics Cloud
  • SAP Business Intelligence (BI) tools
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An Overview Of SAP Cloud for Customer

A cloud-based CRM solution called SAP Cloud for Customer (C4C) is made to make sales, marketing, and service procedures more efficient so that businesses can interact with customers more successfully. With capabilities like opportunity tracking, lead management, marketing automation, and service ticketing, SAP Cloud for Customer (C4C) enables companies to increase revenue, enhance productivity, and provide individualized customer experiences. User adoption and flexibility are facilitated by its mobile accessibility and intuitive interface, while seamless data exchange and visibility throughout the organization are guaranteed by its integration capabilities with other SAP solutions. Being a top CRM platform, SAP Cloud for Customer (C4C) is a great option for companies looking to modernize their customer engagement strategies and maintain their competitiveness in the current digital market because it provides scalability, security, and innovation.

 

Additional Info

Benefits of SAP C4C Training for Developers and Businesses

SAP C4C (SAP Cloud for Customer) training offers numerous benefits for developers and businesses, empowering them to leverage advanced CRM capabilities effectively. Here are some key benefits:

  • Technical Proficiency: SAP C4C training equips developers with the technical knowledge and skills to customize, extend, and integrate the platform according to business requirements.
  • Platform Expertise: Developers gain expertise working with the SAP C4C platform, including understanding its architecture, data model, APIs, and development tools.
  • Customization Capabilities: Training enables developers to customize various aspects of SAP C4C, such as UI configurations, workflows, business rules, and reports, to tailor the platform to specific business needs.
  • Integration Skills: Developers learn to integrate SAP C4C with other systems and applications within the enterprise landscape, ensuring seamless data flow and process automation.
  • Improved Customer Experience: Businesses can deliver a superior customer experience by leveraging the customization and integration capabilities of SAP C4C to tailor interactions, personalize communications, and address customer needs more effectively.
  • Enhanced Efficiency: Customized workflows, automated processes, and seamless integrations increase efficiency and productivity across sales, marketing, and service functions, enabling businesses to do more with fewer resources.
  • Better Decision Making: SAP C4C training enables businesses to harness data-driven insights to make informed decisions, optimize strategies, and drive growth. Real-time analytics and reporting empower stakeholders to identify trends, opportunities, and areas for improvement.
  • Agility and Scalability: Businesses using SAP C4C may grow their operations effectively and respond swiftly to shifting market conditions. Because of the platform's cloud-based design, businesses may develop and expand thanks to its quick deployment, flexibility, and scalability.

Future Trends and Technologies in SAP C4C

  • AI and Machine Learning Integration: utilizing machine learning (ML) and artificial intelligence (AI) for task automation, personalized recommendations, and predictive analytics to improve customer interactions and sales efficiency.
  • IoT Integration: Introducing integration with sensors and Internet of Things (IoT) devices to collect data in real-time on customer behavior and product usage, enabling proactive service and customized offerings.
  • Omni-Channel Engagement Enhancement: To guarantee smooth experiences throughout the customer journey, support for omni-channel customer engagement should be strengthened across a variety of touchpoints.
  • Blockchain for Data Security: putting blockchain technology to use to improve customer transactions, contracts, and agreements by increasing data security, transparency, and trust.
  • Voice and Natural Language Processing Integration: To improve customer service and self-service options, voice recognition and natural language processing (NLP) capabilities are being introduced for voice-activated commands, chatbots, and virtual assistants.
  • AR and VR Integration: Enhancing product demonstrations, training, and support experiences by utilizing augmented reality (AR) and virtual reality (VR) technologies to create immersive customer engagement.
  • Advanced Analytics and Reporting: Predictive analytics, real-time dashboards, and sophisticated visualization tools are enhancing analytics and reporting capabilities to provide deeper insights into customer behavior and performance metrics.
  • Enhanced Integration with SAP Solutions: Enhancing connectivity with other SAP products, such as SAP Marketing Cloud and SAP S/4HANA, to enable smooth data transfer and thorough customer interaction.
  • Flexible Deployment Options: Allowing for more deployment options flexibility, such as hybrid and multi-cloud deployments, to meet a range of business needs and regulatory requirements.
  • Continuous Innovation: By keeping an eye on innovation and adaptability to changing market conditions, customer demands, and technology developments, SAP C4C will continue to be a top CRM solution that benefits companies all over the globe.

Reasons to Choose SAP C4C Course

  • Industry Demand: SAP C4C is a leading CRM solution organizations use to manage customer relationships effectively. As such, there is a high demand for professionals with expertise in SAP C4C, making it a lucrative career choice.
  • Career Opportunities: Completing a SAP C4C course opens up many career opportunities in roles such as SAP C4C consultant, CRM analyst, sales or service manager, solution architect, and more. These roles often come with competitive salaries and opportunities for career advancement.
  • Comprehensive Skillset: A SAP C4C course equips you with an extensive skillset, including knowledge of SAP C4C functionality, configuration, customization, integration, and best practices. These skills are highly valued by employers seeking candidates who can effectively implement and manage CRM solutions.
  • Hands-on Experience: Many SAP C4C courses offer hands-on training and practical exercises, allowing you to gain real-world experience working with the platform. This practical experience is invaluable for mastering SAP C4C and preparing for roles in the field.
  • Stay Competitive: In today's competitive job market, having expertise in SAP C4C can give you a competitive edge over other candidates vying for similar positions. Employers often look for candidates with specialized skills and certifications, and completing an SAP C4C course can help you stand out.
  • Keep Up with Technology: SAP C4C continuously evolves with updates, new features, and enhancements. By enrolling in a SAP C4C course, you ensure that your skills and knowledge remain up-to-date with the latest developments in CRM technology, keeping you relevant in the industry.
  • Global Recognition: SAP is a globally recognized leader in enterprise software, and SAP certifications are highly regarded worldwide. Completing a SAP C4C course and obtaining relevant certifications can enhance your credibility and open doors to job opportunities around the globe.

Tools used in SAP C4C

  • SAP Cloud Application Studio: Enables businesses to tailor and expand SAP C4C features to align with bespoke business needs.
  • SAP Analytics Cloud: A robust cloud platform for generating interactive dashboards, visualizing data, and conducting predictive analytics.
  • SAP HANA Cloud Platform: Acts as a PaaS to facilitate the creation, deployment, and management of apps, integrating custom elements with SAP C4C.
  • SAP Integration Suite: Offers comprehensive capabilities for integrating SAP C4C with other SAP products, as well as third-party applications and external data portals.
  • SAP WebIDE: A development environment designed to forge and deploy Fiori apps, including customized SAP C4C user interfaces.
  • SAP Cloud Platform Identity Authentication: Ensures secure user authentication and SSO services across SAP C4C and other SAP cloud-based applications.
  • SAP Business Intelligence (BI) Tools: This encompasses a collection of reporting, spontaneous analysis, and data visualization tools such as SAP BusinessObjects and SAP Lumira.
  • SAP Cloud Platform Mobile Services: Supports the creation and oversight of mobile apps that provide access to SAP C4C data and capabilities via mobile devices.
  • SAP Solution Manager: Manages and supervises SAP C4C deployments, optimizing system landscapes and overseeing change management.
  • SAP Data Services: Delivers functionalities for data amalgamation, refinement, and cleansing to incorporate external data with SAP C4C while maintaining precise and coherent datasets.
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Key Features

ACTE offers Using Customer Relationship Management (CRM) Training in more than 27+ branches with expert trainers. Here are the key features,

  • 40 Hours Course Duration
  • 100% Job Oriented Training
  • Industry Expert Faculties
  • Free Demo Class Available
  • Completed 500+ Batches
  • Certification Guidance

Authorized Partners

ACTE TRAINING INSTITUTE PVT LTD is the unique Authorised Oracle Partner, Authorised Microsoft Partner, Authorised Pearson Vue Exam Center, Authorised PSI Exam Center, Authorised Partner Of AWS and National Institute of Education (nie) Singapore.

Curriculum

Syllabus of SAP C4C Training Online

Module 1: SAP C4C Introduction

  • Overview of SAP C4C and its features
  • System Architecture
  • IDE Introduction and Setup
  • Functional Capabilities of SAP Cloud for Customer
  • Navigation and user interface of SAP C4C

Module 2: Getting Started with SpecFlow

  • Working with SAP Hybris Cloud for Customer
  • User and Business Role Management
  • Notification and Workflow
  • Preparing for Go-Live
  • Territory Management
  • Personalization and Extensibility
  • Solution Walkthrough and Test Plans

Module 3: Setting up the Organizational Model

  • Uses of Organization Model
  • Organization Mode - Building Blocks
  • Organization Mode Functions

Module 4: Integration

  • Describing Integration with Microsoft Outlook
  • Describing Integration with FSM
  • Describing Integration Scenarios with CRM and ECC
  • Describing the Benefits of Integration with Social Media

Module 5: Organizational Management

  • Define Division
  • Create Employee
  • Define Distribution Channel
  • Assign an employee to org structure
  • Create Org Structure- SAP C4C Training

Module 6: UI Configuration

  • Hide Field
  • Make Field Visible
  • Create New Field
  • Mashup

Module 7: Lead and Opportunity Management

  • Capturing leads
  • Lead qualification and assignment
  • Tracking and reporting on leads
  • Creating and tracking opportunities
  • Sales processes
  • Sales quotes
  • Account and Contact Management
  • Product and Price List Management

Module 8: Integration Process of Sales & Service

  • Account 360 Overview
  • External Pricing Produces Real-Time Price Request
  • Opportunity with Customer Quote Processing in ERP
  • Creation of Ticket Follow-Up Document in SAP ERP

Module 9: SAP C4C - Data Migration

  • SAP C4C - Creating Workflow Rule
  • SAP C4C - Performing Data Migration
  • SAP C4C - Retail

Module 10: SAP C4C Sales

  • Lead and Opportunity Management
  • Account and Contact Management
  • Product and Price List Management
  • Sales Quotes and Orders Management
  • Sales Forecasting and Analytics
  • Territory and Pipeline Management
  • Sales Contracts Management
  • Sales Collaboration and Communication

Module 11: SAP C4C Service

  • Service Request and Ticket Management
  • Service Contract and Warranty Management
  • Installed Base Management
  • Service Order Management
  • Service Confirmation and Billing
  • Knowledge Base and Articles Management
  • Service Analytics and Reporting
  • Field Service Management

Module 12: SAP C4C Marketing

  • Campaign Planning and Execution
  • Marketing Lead Management
  • Marketing Resource Management
  • Email Marketing and Social Media Marketing
  • Lead Segmentation and Targeting
  • Lead Scoring and Qualification
  • Marketing Analytics and Reporting

Module 13: SAP C4C Analytics modules

  • KPI and Dashboard Management
  • Report and Data Source Management
  • Data Analysis and Data Visualization
  • Predictive Analytics and Machine Learning
  • Integration with SAP Analytics Cloud
  • Self-Service Analytics and Reporting
  • Mobile Analytics and Reporting
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Need customized curriculum?

Hands-on Real Time SAP C4C Projects

Project 1
Marketing Cloud

In this project, students Create targeted campaigns, manages leads, segments, and analyzes data to boost sales.

Project 2
Service Cloud

Students Optimize service with ticket management, self-service, and performance tracking for enhanced customer satisfaction.

Obtain Our Inventive SAP C4C Job Support Program

  • We assist with creating a polished CV highlighting your applicable experience, qualifications, and SAP C4C project-related skills.
  • Our coaching sessions include mock interviews, advice on responding to frequently asked interview questions, and direction on effectively showcasing one's qualifications and experience.
  • Jobs at respectable companies like HCL, Wipro, Dell, HP, Accenture, Google, CTS, TCS, IBM, and others are available through our SAP C4C job support program.
  • About career paths and opportunities in the SAP C4C domain, our SAP C4C job support program provides guidance. This includes insights into various roles, industry sectors, and growth prospects.
  • Our SAP C4C job support program offers instruction in soft skills, critical for success in SAP C4C roles and the job search process. These skills include problem-solving, teamwork, and communication.
  • Through industry contacts, networking events, and recruitment drives coordinated by our training center, we directly assist in connecting job seekers with employers or opportunities.

Get Acquire Our Resourceful SAP C4C SpecFlow Certification

Gain professional recognition in SAP C4C with our certification program. Our comprehensive training prepares you for the SAP C4C certification exam, ensuring you acquire the skills and knowledge required to excel in the field. With our expert guidance, you'll be equipped to demonstrate your proficiency in SAP Cloud for Customers to potential employers. Earn your certification in SAP C4C and open doors to rewarding career opportunities in CRM. Join us and embark on a path towards success in the dynamic world of SAP C4C.

  • SAP Certified Application Associate
  • SAP Certified Development Associate
  • SAP Certified Integration Associate
  • SAP Certified Service Cloud Consultant
  • SAP Certified Marketing Cloud Consultant
It is true that earning a SAP Cloud for Customer (C4C) certification can raise your pay. Because of their established credentials and recognized expertise in the industry, certified professionals frequently command higher salaries than their non-certified peers, expanding their earning potential and career opportunities.
  • Skill Validation
  • Industry Recognition
  • Career Advancement
  • Increased Earning Potential
  • Access to SAP Community
  • Competitive Edge
Actually, getting certified in SAP Cloud for Customer (C4C) greatly improves your chances of finding employment in the CRM field. Because certified candidates have demonstrated a commitment to mastering SAP C4C, employers frequently give them priority, which increases the likelihood that qualified candidates will find relevant job opportunities.
  • SAP C4C Consultant
  • CRM Analyst
  • Business Analyst (CRM)
  • Technical Consultant
  • Sales Operations Manager

Complete Your Course

a downloadable Certificate in PDF format, immediately available to you when you complete your Course

Get Certified

a physical version of your officially branded and security-marked Certificate.

Get Certified

Get the Best Guidance From Our Sap C4c Trainers

  • Our SAP C4C trainers are usually experienced professionals with ten years of experience utilizing, modifying, and implementing SAP C4C solutions.
  • They frequently have an a comprehensive knowledge of CRM procedures and best practices in addition to real-world deployment experience with SAP C4C.
  • Our SAP C4C trainers integrate real-world knowledge into the learning process by drawing on their extensive expertise from renowned IT firms like Accenture, IBM, Deloitte, Capgemini, CTS, Wipro, TCS, and Amazon.
  • Our SAP C4C trainers are dedicated to giving their students all the help and support they need to master SAP C4C skills and get ready for certification tests.
  • Our SAP C4C Training Online program offers hands-on learning, equipping learners with firsthand experience utilizing SAP Cloud for Customer tools and services.
  • Our trainers are skilled communicators who can clearly explain difficult ideas and walk participants through the features of SAP C4C through hands-on activities, interactive lessons, and real-world scenarios.

Using Customer Relationship Management (CRM) Course Reviews

Our ACTE Reviews are listed here. Reviews of our students who completed their training with us and left their reviews in public portals and our primary website of ACTE & Video Reviews.

Vanitha

BizTalk

I underwent Using Customer Relationship Management (CRM) training in ACTE, Porur. The training session was good. My tutor Mr.Anbu have been outstanding. I liked the sessions taught by him who is an experienced faculty. Each and every topic is explained very clearly. Materials provided by him were useful. He is really good with his training and has the best content with him for the training which is really useful for a fresher like me to learn.

Dinesh Karthik

BizTalk

Good Institute for getting your basics right in any course, Thanks to Prabhu sir for training me for Using Customer Relationship Management (CRM) has around 10+ years of experience in Using Customer Relationship Management (CRM) and covers all the real time scenario's in the classes

Prabhakaran

BizTalk

I have enrolled for Using Customer Relationship Management (CRM) course in ACTE, Chennai It is a very nice experience. Trainer is very good and talented. All the concepts are thoroughly explained by the time you don't understand. Facilities are good. There is the provision of paying fees in instalment. Hence overall it's nice to choose

Madhumathi

Studying

It was a great learning experience in ACTE, Banglore. The entire course structure designed for its students, the teaching methodology, as well as placement assistance, is really good. ACTE helped me a lot to get my first job. Had a wonderful opportunity to learn under the guidance of dedicated faculty team headed and gain knowledge in the field of Using Customer Relationship Management (CRM) . I would recommend ACTE to people who are interested to learn Using Customer Relationship Management (CRM) .

Lakshika

BizTalk

Very motivational environment. Best way to teach. Really appreciate the efforts they put from there side to increase the knowledge and development of students. Thanks, ACTE

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SAP C4C Training FAQs

Looking for a more excellent discount price?

Call +9193833 99991 to discover the incredible discounts available!
  • In terms of student placement, ACTE is the industry leader. We have connections with over 700 leading worldwide organizations, including SAP, Oracle, Amazon, HCL, Wipro, Dell, Accenture, Google, CTS, TCS, and IBM.
  • Last year, more than 3500 students were placed globally and in India.
  • ACTE offers development programs that include practice interviews and presenting skills to help students prepare for difficult interviews.
Yes, ACTE's SAP C4C certification is highly regarded in the industry. It equips learners with comprehensive knowledge, practical skills, and industry-relevant expertise, enhancing their credibility and employability in the competitive CRM job market.
    Our SAP C4C program emphasizes real-world implementation, offering hands-on exposure through industrial projects, hackathons, and lab sessions. This will enable you to create a project portfolio, present it to recruiters during interviews, and obtain a job.
Learn SAP C4C at ACTE to benefit from industry-expert trainers, hands-on practical training, flexible learning options, and personalized support. Gain real-world skills, industry-recognized certification, and placement assistance, ensuring a competitive edge in the CRM domain and advancing your career prospects significantly.
No worries. ACTE assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
Classroom, One-on-One Training, Fast Track, Tailored Training, and Online Training are the delivery methods for this course. With this strategy, you may prevent making mistakes in your real-life schedule.

Will I receive adequate hands-on SAP C4C training?

Our course materials aim to provide students with a hands-on introduction to SAP C4C. The course is organized into extensive, in-depth practical sessions that reflect the demands of today's company, as well as academic classes covering the basics of each subject.
Yes We Provide lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question.
You will earn the globally recognized ACTE course completion certification by cooperating with Singapore's National Institute of Education (NIE).
We have been in the training field for close to a decade now. We set up our operations in the year 2009 by a group of IT veterans to offer world class IT training & we have trained over 50,000+ aspirants to well-employed IT professionals in various IT companies.
At ACTE, we think it's important to provide each student with individualized attention so they can address any questions they may have about challenging and complex subjects. As a result, we limit each SAP C4C batch to five or six participants.
Indeed, we provide demo or trial sessions for potential students keen on our SAP C4C course, granting them a chance to firsthand experience our teaching methodology and course materials prior to any commitment.
ACTE offers the SAP C4C Course, created and presented by SAP specialists with over ten years of expertise in the sector. It is the only organisation in India that offers equal academic and practical instruction. Over 50,000 students trust ACTE, and its pricing is cheap for IT professionals and students. You can contact our support number at +91 93800 99996 / Directly can do by ACTE.in's E-commerce payment system Login or directly walk-in to one of the ACTE branches in India
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