KNOW Why Quality Professionals Should Use Infographics In Project Management?

Last updated on 15th Jul 2020, Blog, General

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One way or another, quality professionals communicate and deal in information –  

• Encouraging or explaining results
• Clarifying data analysis
• Establishing yourself as a thought leader
• Educating the Stakeholders

For a Quality professional, the following factors play a key role in determining project success-

• Brevity – The package of communication should help the stakeholders quickly understand the Problem Statement
• Decision – Faster awareness helps in quicker decision making, which in turn leads to project success.
• Engagement – Data Visualization helps in telling a story, stories inspire actions, and help draw interest across the project team, which helps in the team’s buy-in, problem-solving, brainstorming, etc. All of these are the key characteristics of infographics.

Quality Professionals understand what the data means, and hence they should be able to help unpack the meaningful data story (amid a large amount of data) and be part of the audience mapping to make sure the design will have the appropriate level of technical depth for the target audience.

Create COPIS

1. Information to be shared – Business Case, Problem,  Scope, Approver’s list, and Milestones
2. Emotion to be delivered – Fear
3. Color – Colors that are part of the company’s logo
4. Theme –  Visualized Article 

• Input –

1. Business Case
2. When was the company started?
3. What is the product that this plant manufactures?
4. How much does this plant contribute to the Organization’s overall revenue?
5. How many more manufacturing facilities do we have?
6. How many operators does this plant have?

• Problem Statement

1. The operator’s efficiency has gone down to 80% from 95%.
2. Reduction in efficiency has caused a delay in the On-time delivery, and there is an escalation from every customer.
3. In the last 3 months, 50% of our customers have moved to a new supplier.

• Project Goal

1. Increase the customer satisfaction score from 0 to 75% in 3 months.
2. Increase customer retention by 50%  in 3 months.

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• Real-life Case Studies
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• Scope

1. Reduce the cycle time.
2. Recalibrate the equipment to avoid any defects and rework.
3. Retrain the Operators.

• Milestone

1. Complete the project in 3 months.

• Source

1. The information has been gathered from the Operators, Customer survey, and Companies website.

• Design –

1. On the selected template plan the order in which you would expect the reader to scroll through the content to have maximum engagement.
2. What would be best is for a project charter to begin with a title like any other presentation, then follow it up with the business case.
3. If the receiver already knows about the business he will move to the next section which is the problem statement;

• Work on alignments and colors.

1. Publish the infographic to all relevant stakeholders and monitor its engagement and effectiveness. 

• Infographic Wedding Card

1. One of the most boring presentations I have come across is a wedding card – the bride and the groom would choose a card from many creative ones, but they all end up looking the same.
2. Every time I get a card, I look at the details of the venue, the date, and time and nothing more, and I also know where they are located, on the card.
3. But a wedding card means a lot to the bride and groom, which was something I realized on my wedding, and that was when I got my first taste of Infographics.
4. In 2013, I was getting married to a Japanese national, and we planned to create a wedding card to be given out to my friends and family using infographics.
5. Before designing the card I built a simple Quality Function Deployment to understand what would engage my audience and came up with the customer requirements through brainstorming and I designed the card in a way that provides the following information:

• How did I convince her parents
• Who is the girl
• What we plan to do in future
• What to expect at the wedding
• What we plan to do in future

The goal was to see a genuine smile on the reader’s face, which we managed to pull off, and when I posted it on social media, I was blown away by the comments, of which 90% declared it to be the most creative card they had ever seen, with it receiving the highest number of likes and maximum engagement on Facebook of all my updates.