KNOW Why Quality Professionals Should Use Infographics In Project Management?
Last updated on 15th Jul 2020, Blog, General
One way or another, quality professionals communicate and deal in information –
- Encouraging or explaining results
- Clarifying data analysis
- Establishing yourself as a thought leader
- Educating the Stakeholders
For a Quality professional, the following factors play a key role in determining project success-
- Brevity – The package of communication should help the stakeholders quickly understand the Problem Statement
- Decision – Faster awareness helps in quicker decision making, which in turn leads to project success.
- Engagement – Data Visualization helps in telling a story, stories inspire actions, and help draw interest across the project team, which helps in the team’s buy-in, problem-solving, brainstorming, etc. All of these are the key characteristics of infographics.
Quality Professionals understand what the data means, and hence they should be able to help unpack the meaningful data story (amid a large amount of data) and be part of the audience mapping to make sure the design will have the appropriate level of technical depth for the target audience.
- Customer – They are the approvers of my project charte
- Output – Engaging Project Charter that will help the approvers to understand the immediate need to kick start the project.
- Information to be shared – Business Case, Problem, Scope, Approver’s list, and Milestones
- Emotion to be delivered – Fear
- Color – Colors that are part of the company’s logo
- Theme – Visualized Article
- Input –
- Business Case
- When was the company started?
- What is the product that this plant manufactures?
- How much does this plant contribute to the Organization’s overall revenue?
- How many more manufacturing facilities do we have?
- How many operators does this plant have?
- Problem Statement
- The operator’s efficiency has gone down to 80% from 95%.
- Reduction in efficiency has caused a delay in the On-time delivery, and there is an escalation from every customer.
- In the last 3 months, 50% of our customers have moved to a new supplier.
- Project Goal
- Increase the customer satisfaction score from 0 to 75% in 3 months.
- Increase customer retention by 50% in 3 months.
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- Instructor-led Sessions
- Real-life Case Studies
- Reduce the cycle time.
- Recalibrate the equipment to avoid any defects and rework.
- Retrain the Operators.
- Complete the project in 3 months.
- The information has been gathered from the Operators, Customer survey, and Companies website.
- Design –
- On the selected template plan the order in which you would expect the reader to scroll through the content to have maximum engagement.
- What would be best is for a project charter to begin with a title like any other presentation, then follow it up with the business case.
- If the receiver already knows about the business he will move to the next section which is the problem statement;
- Work on alignments and colors.
- Publish the infographic to all relevant stakeholders and monitor its engagement and effectiveness.
- Infographic Wedding Card
- One of the most boring presentations I have come across is a wedding card – the bride and the groom would choose a card from many creative ones, but they all end up looking the same.
- Every time I get a card, I look at the details of the venue, the date, and time and nothing more, and I also know where they are located, on the card.
- But a wedding card means a lot to the bride and groom, which was something I realized on my wedding, and that was when I got my first taste of Infographics.
- In 2013, I was getting married to a Japanese national, and we planned to create a wedding card to be given out to my friends and family using infographics.
- Before designing the card I built a simple Quality Function Deployment to understand what would engage my audience and came up with the customer requirements through brainstorming and I designed the card in a way that provides the following information:
- How did I convince her parents
- Who is the girl
- What we plan to do in future
- What to expect at the wedding
- What we plan to do in future
The goal was to see a genuine smile on the reader’s face, which we managed to pull off, and when I posted it on social media, I was blown away by the comments, of which 90% declared it to be the most creative card they had ever seen, with it receiving the highest number of likes and maximum engagement on Facebook of all my updates.